180
Chapter
7
Diagnosing Problems
B11 ERROR: RAM
TEST FAILED*
No
SDRAM failed the boot
initialization test. SDRAM
DIMM may not be
properly installed.
Cycle power to see if the message
clears, if not, contact your
authorized service representative.
1
B12 ERROR:
PROGRAM MISSING*
Yes
The printer does not see
a program in flash
memory.
There is no program in printer
memory. Download an emulation.
B13 ERROR: NOT
COMPATIBLE*
No
Attempting to download a
program that is not
compatible with the
printer.
Cycle power to see if the message
clears, if not, contact your
authorized service representative.
1
B19 ERROR: DC
RETURNED*
No
The message indicates
an incorrectly assembled
and tested machine.
Cycle power to see if the message
clears, if not, contact your
authorized service representative.
1
B20 STATUS :00%
DOWNLOAD MODE
No
Status message
informing the operator
that software is being
downloaded. Percentage
figure indicates
approximate amount
loaded into the printer.
No action is required.
B21 STATUS:
PRINTER RESET
No
Status message
informing the operator
that the printer is
undergoing a system
reset.
No action is required.
B22 ERROR:
DECOMPRESS SIZE*
No
FLASH memory has not
passed boot initialization
tests.
Cycle power to see if the message
clears, if not, contact your
authorized service representative.
1
B23 ERROR:
DECOMPRESS
CKSUM*
No
FLASH memory has not
passed boot initialization
tests.
Cycle power to see if the message
clears, if not, contact your
authorized service representative.
1
B30 STATUS:
INITIALIZING...
N/A
Status message: the
printer is running its
initialization routines after
startup and successful
memory tests.
No action is required.
Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting
Displayed Message
Can User
Correct?
Explanation
Solution
Summary of Contents for N7000 H-Series
Page 1: ...N7000 and N7000 H Series Cartridge Ribbon Printer User s Manual...
Page 3: ...User s Manual N7000 and N7000 H Series Cartridge Ribbon Printers...
Page 20: ...20 Chapter 2 Printer Component Locations...
Page 44: ...44 Chapter 3 Integrated Print Management System...
Page 238: ...238 Chapter 7 Diagnosing Problems...
Page 244: ...244 Appendix A Printing Rates...
Page 246: ...246 Appendix B...
Page 258: ...258 Appendix C Performance Limitations...
Page 291: ......
Page 292: ...256169 001C 256169 001...