PHILIPS Respironics DreamStation BiPAP AVAPS, Service And Technical Reference Manual

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1127179, V
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D
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PAP S/T
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AVAPS S
ERVICE
& T
ECHNICAL
R
EFERENCE
M
ANUAL
Chapter 6. Troubleshooting and Error Codes
6.1 Introduction
This section provides an overview of device troubleshooting, along with corrective actions to take based on
the outcome. You will also find bench checkout procedures, along with tables that include error codes and
descriptions. In addition, you will find troubleshooting guidance based on issues unrelated to error codes.
6.2 Bench Checkout
PAP Device:
If the PAP device was returned with a Humidifier, perform these steps with and without the Humidifier if nec-
essary.
1. Visually inspect the outside of the device for physical damage and broken/missing parts.
2. Verify all components are aligned/seated properly, and not damaged.
3. Turn on the device and verify proper operation of the unit.
4. If the device was returned with a power cord and power supply, verify that they function properly
with/without the device.
5. Turn on the device and verify proper operation of the unit.
6. Verify the device pressure by using a manometer.
7. Listen to the device for noisy operation or loose components.
8. Verify the alarms function properly (refer to section 6.3.3).
9. Refer to section 6.4 to retrieve the device Error Log, and refer to the chart for troubleshooting
guidance based on the Error.
10. Check all other components for physical damage.
11. Perform repairs to the device as necessary.
Humidifier:
If the Humidifier was returned with a PAP device, perform these steps with the returned PAP device.
1. Visually inspect the outside of the device for physical damage and broken/missing parts.
2. Verify all seals and all other components are aligned/seated properly, and not damaged.
3. Connect the Humidifier to the PAP device and apply power.
4. If the device was returned with a power cord and power supply, verify that they function properly
with/without the device.
5. Verify the Heater Plate operates (refer to section 6.3.2).
6. If a Heated Tube was returned, connect the Tube to the Humidifier, adjust the Heated Tube setting
using the UI Knob to any setting but 0, and verify the Tube is warming.
7. Verify the pressure at the Humidifier ISO Port by using a manometer.
8. Check all other components for physical damage.
9. Perform any repairs as necessary.