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SERVICE MANUAL

Troubleshooting

I-Max Touch

8-3

The error messages are divided into different areas that can be distinguished by the
error number; the following table contains the different errors with meanings.

Main CPU board (A5)

Code Error description

Reference chapter

108

Hardware key A13 fault or missing

8.2.1.1

110

Main CPU board battery low or fault

8.2.1.2

Rotation motor

Code Error description

Reference chapter

200

Zero position optical sensor of rotation axis always
activated

8.2.2.1

201

Zero position optical sensor never activated

8.2.2.1

204

Unexpected activation of rotation optical sensor

8.2.2.1

205

Timeout on rotation

8.2.2.2

206

Patient collision

8.2.2.3

Y motor

Code Error description

Reference chapter

240

Zero position micro Y always active

8.2.2.4

241

Zero position micro Y never active

8.2.2.4

242

Unexpected activation of Y axis

8.2.2.4

243

Timeout on Y axes

8.2.2.4

Ceph digital Sensor

Code Error description

Reference chapter

280

Unexpected activation of optical sensor Ceph Sensor

8.2.2.5

281

Timeout on ceph sensor optical sensor

8.2.2.5

282

Sensor ceph micro never active

8.2.2.5

283

Sensor ceph micro always active

8.2.2.5

Secondary collimator on Digital CEPH

Code Error description

Reference chapter

300

Unexpected activation of optical sensor secondary
collimator

8.2.3.1

301

Timeout on ceph secondary collimator

8.2.3.1

302

Secondary collimator micro never active

8.2.3.1

303

Secondary collimator micro always active

8.2.3.1

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Summary of Contents for i-max touch

Page 1: ...Version January 2014 Rev 4b I Max Touch 0051 Service Manual...

Page 2: ......

Page 3: ...hapter Technical data update Tubehead nominal power and HVL values Ref RDM 6936 RDM 7029 RDM 7043 RDM 7094 RDM 7113 3 10 05 10 All Release FW version 3 00 on CPU board and FW version 1 17 on DSPU boar...

Page 4: ...Specifications of products or accessories may be modified without prior notice No part of this publication can be reproduced transmitted transcribed or translated without the approval of OWANDY RADIO...

Page 5: ...etric device 3 5 3 3 Block diagram 3 6 3 3 1 Power supply assembly 3 7 3 3 2 CPU Board A5 and A6 3 8 3 3 3 Generator Board A10 and Tubehead 3 9 3 3 4 Keyboard 3 10 3 4 Control panel Descriptions and f...

Page 6: ...ameters 7 26 7 2 1 kVp 7 29 7 2 2 mA Check 7 30 7 2 3 Time 7 30 7 3 Storing of automatic exposure parameters 7 31 7 3 1 Table of pre set anatomic parameters 7 32 8 TROUBLESHOOTING 8 1 8 1 Generator bo...

Page 7: ...Filter E401 Zero position sensor for Soft Tissue Filter always active 8 16 8 2 5 Errors with code from E700 to E799 8 17 8 2 5 1 E750 No power to the Generator board 8 17 8 2 5 2 E751 Over voltage kV...

Page 8: ...Password 112 Troubleshooting 8 44 8 4 3 1 Test column 8 45 8 4 3 2 Test input ports 8 45 8 4 3 3 Pre heating time 8 46 8 4 3 4 Preheating level 8 47 8 4 3 5 PAN RX emission CEPH RX emission 8 49 8 4 4...

Page 9: ...it allows the execution of the following examinations CEPH exam in different formats all available in high resolution and normal resolution high speed modality CARPUS exam available in high resolution...

Page 10: ...a NOTE please read thoroughly the items marked by this picture This icon indicates a WARNING message the items marked by this icon refer to the safety aspects of the patient and or of the operator 1...

Page 11: ...r use of the I Max Touch different than the intended use damages to the unit to the operator to the patient caused both by installation and maintenance procedures different than those described in thi...

Page 12: ...evice cooling down Though this unit has been designed with a quite acceptable protection level from electromagnetic interference it is advisable to install it at a certain distance from electric energ...

Page 13: ...he patient and himself during the execution of a radiography It is advisable to control the X ray emission from a protected area by means of a remote control In case it is necessary to operate near th...

Page 14: ...ers of the column or before removing the covers of the Generator board A10 disconnect the power supply to the device both switching the main switch and the magneto thermal differential off and wait at...

Page 15: ...ed of at appropriate disposal centres Particularly the device contains the following materials and or components Tubehead dielectric oil lead copper iron aluminium glass tungsten Control panel and rem...

Page 16: ...device contains in some of its parts materials and liquids that at the end of the unit s life must be disposed of at appropriate disposal centres A C N Connection point to the neutral conductor L Conn...

Page 17: ...SERVICE MANUAL Description I Max Touch 3 1 3 DESCRIPTION 3 1 Identification labels and laser labels 4 3 6 7 1 8 2 5 Only for 110 120V version...

Page 18: ...els 220 240V version 1 I Max Touch identification label 2 Tube head identification label 3 CEPHALOMETRIC device identification label 4 PANO Digital Sensor identification label 5 PANCEPH Digital Sensor...

Page 19: ...120V version 1 I Max Touch identification label 2 Tube head identification label 3 CEPHALOMETRIC device identification label 4 PANO Digital Sensor identification label 5 PANCEPH Digital Sensor identif...

Page 20: ...ables to perform the following examinations Panoramic Adult or Child with 3 Sizes and 3 Types of Biting for a total of 18 combinations in Automatic selection in manual selection it is possible to sele...

Page 21: ...selection it is possible to vary the Hight Voltage from 60kV to 86kV with 2kV steps the anodic current from 6mA to 12mA with 1mA steps The positioning of the sliding primary collimator the secondary...

Page 22: ...Chapter 9 During the description of the block diagram please refer to Figure 3 1 From the electrical point of view the system can be divided into 4 main blocks Power supply assembly Main CPU board A5...

Page 23: ...of the column base This switch can be used to raise lower the column during the installation phase when the CPU has not been yet connected to the system Input for the emergency column motor microswit...

Page 24: ...er of input output channels necessary for the functioning of the system and 3 stepper motor driving stages based on integrated motor drivers Each of these motors is associated to positioning sensors t...

Page 25: ...drives the tubehead through an output stage based on IGBT components The Generator board receives the signals concerning the X ray dose to provide kV and mA from the CPU board through CANBus messages...

Page 26: ...with back light and touch screen displaying the control buttons and a text area for messages matrix of 16 characters and 2 rows Keyboard PCB The keyboard PCB is directly connected to the main CPU boa...

Page 27: ...SERVICE MANUAL Description I Max Touch 3 11 Figure 3 1 Block diagram...

Page 28: ...G The USB port on the keyboard MUST NOT be used with an external Hard Disk with own mains connection It has to be used only with USB Pen Drives Light signalling X rays in progress Centring Patient Ent...

Page 29: ...h functional area are provided in the following pages Figure 3 3 WARNING The USB port on the keyboard MUST NOT be used with an external Hard Disk with own mains connection It has to be used only with...

Page 30: ...play details on each functional area are provided in the following pages Figure 3 4 WARNING The USB port on the keyboard MUST NOT be used with an external Hard Disk with own mains connection It has to...

Page 31: ...her two identified by the arrows help navigate within the exams of each mode It is possible to select the anatomic mode examinations anatomic selection using prefixed exposure values This kind of sele...

Page 32: ...wo light indicators the first one on the left indicates the condition Machine Ready indicating the user that by pressing the X ray button key once more X rays emission will start the second indicates...

Page 33: ...this key is green the pen drive is recognised has enough free space and is ready for use When the key is orange it is busy the image is being written on the pen drive When the key is red the pen drive...

Page 34: ...h patient or in case of release of rays button Repositioning the rotation group to bring the group to the initial position after the examination and to exit from the making an exposure mode Confirmati...

Page 35: ...ve messages warnings and exposure parameters Other 18 USB Pen Drive key 19 Return to control panel main menu USB port to connect a pen drive Acquired image display Image displays the last acquired ima...

Page 36: ...7 Setup display LEGEND Messages Display indicates operative messages warnings and exposure parameters Setup display 22 Navigational keys up down left right Parameter change keys 23 P key 24 M key 25...

Page 37: ...ragraph 8 4 3 Password 118 Test on motors positioning sensors setting of the zero offsets of the axes and the collimators see paragraph 8 3 4 Password 124 Definition of the parameters for the cephalom...

Page 38: ...SERVICE MANUAL Description I Max Touch 3 22 THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 39: ...V Line frequency 50 60Hz Maximum line current 7 A 230 V 50 60 Hz 15 A 115 V 50 60 Hz Power consumption 1 6 kVA 230 V 50 60 Hz 1 7 kVA 115 V 50 60 Hz Protection fuse F1 7 A T 15 A T Protection fuse F2...

Page 40: ...Minimum 4 5 s 18x22 nR maximum 15 s 30x22 HR Exposure time accuracy 10 Examination modes Examination selection Automatic selection for Adult and Child 3 Sizes 3 biting modes in Panoramic Automatic sel...

Page 41: ...talia Maximum tube voltage 86 kVp kVp accuracy 8 Maximum anodic current 12 mA Anodic current accuracy 10 Duty cycle Adaptive Duty Cycle according to exposure factors from 1 8 at 60kV 6mA up to 1 20 at...

Page 42: ...sor 146 x 6 mm PANCEPH sensor 220 x 6 mm Pixel dimensions 48 m 96 m in binning 2x2 PAN and PANCEPH HR 144 m CEPH nR Pixel H NOTE Number of horizontal pixels depends on the exam and resolution on CEPH...

Page 43: ...5 lbs Legs optional 30 kg 66 lbs Sensor holder weight 2 kg 5 lbs Working conditions Minimum room size please refer to paragraph 5 3 of the Service Manual 130x120 cm 51 2 x47 2 without CEPH 145x202 cm...

Page 44: ...1 1999 IEC 60601 2 7 1998 IEC 60601 2 28 1993 IEC 60601 2 32 1994 Electromagnetic compliance IEC 60601 1 2 2001 Protection against radiation IEC 60601 1 3 1994 IEC 60825 1 1993 A1 1997 A2 2001 Classif...

Page 45: ...SERVICE MANUAL Technical data I Max Touch 4 7 4 2 Loading curve of the tube and cooling curve of the anode Tube CEI OPX 105 0 5 IEC 336 Load Anode cooling curve...

Page 46: ...SERVICE MANUAL Technical data I Max Touch 4 8 Tube head heating and cooling curve 0 50 100 150 200 250 300 350 400 0 100 200 300 400 500 600 E kJ min...

Page 47: ...the initial phase of the panoramic and increased on the scissors canine zone in order to compensate the effect of the cervical spine The value displayed during the panoramic examination corresponds t...

Page 48: ...cked with a non invasive instrument by performing the following procedure 1 With the unit switched on be either in Anatomic or Manual mode 2 press the Anatomic Manual mode indicator until it turns gre...

Page 49: ...osure the emitted parameters kV and Time can be read on the measuring instrument NOTE The performances are guaranteed only if the measurement of kV and time is done with the invasive method due to the...

Page 50: ...SERVICE MANUAL Technical data I Max Touch 4 12 4 5 Dimensions 905 35 63 1755 69 1 1600 63 00 2450 96 46 1020 40 16 1040 40 95 1140 44 88 with free standing base 1271 50 04 Figure 4 1 Base version...

Page 51: ...x Touch 4 13 905 35 63 1755 69 10 927 36 50 1777 69 96 1040 40 95 1910 75 20 1140 44 88 with free standing base 1970 77 56 with free standing base 1271 50 04 1600 63 00 2450 96 46 1020 40 16 Figure 4...

Page 52: ...SERVICE MANUAL Technical data I Max Touch 4 14 THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 53: ...alled as indicated in the picture at paragraph 5 3 a certain distance from heating devices the entries in the room for the transport of the unit must have a minimum width of 80 cm 31 50 WARNING In its...

Page 54: ...t have a 1 5 mm2 16 AWG section The general grounding must comply with the rules in force a wrong quality of the grounding could be dangerous for the operator s safety and cause a bad function of the...

Page 55: ...uit diagram chapter 9 NOTE The unit only provides the closing contacts relative to the above mentioned functions Power voltages for the relevant devices have to be provide from outside making sure not...

Page 56: ...reen Covers Digital sensor holder Accessories Or if ordered with a cephalometric arm Column including the touch screen Digital sensor holder Cephalometric arm Covers Accessories 145 x 67 x 87 cm 162 x...

Page 57: ...SERVICE MANUAL Pre installation I Max Touch 5 5 5 3 Space requirements 5 3 1 Version without CEPH A minimum 600 mm 23 6 recommended 800 mm 31 5 for service purpose Figure 5 1...

Page 58: ...stallation I Max Touch 5 6 5 3 2 Version with CEPH A 600 mm 23 6 minimum 800 mm 31 5 recommended for service purpose B 1460 mm 57 52 minimum front space 1610 mm 63 39 recommended front space for servi...

Page 59: ...it is contained in 2 boxes The mechanical mounting consists exclusively in assembling the above mentioned groups Most of the adjustments are carried out in factory Two technicians will be necessary t...

Page 60: ...ht position of the brackets it is necessary to use the quotes indicated in the Figure 6 1 It is very important the vertical alignment of the central holes and the perpendicularity with the floor it is...

Page 61: ...the four feet grub screws in the lower side of the column NOTE In case of free standing base version it is necessary to remove the four feet before raising the column Fixing brackets A Retaining brack...

Page 62: ...pacers Figure 6 3 provided with the column between the lower bracket and wall Once the position is reached tighten the screws 10 Acting on the feet grub screws Figure 6 2 adjust them in order to level...

Page 63: ...SERVICE MANUAL Installation I Max Touch 6 5 Lower fixing plate D Upper wall bracket C Upper fixing plates E Spacers Retaining bracket B Screws F Figure 6 3...

Page 64: ...e that holds the rotating arm 2 Remove the screws fixing the rotating arm to the wooden frame Raise up the support rotating arm using the designated handling zones Figure 6 4 This operation requires t...

Page 65: ...to the column without tightening them Retaining bracket Figure 6 5 5 Remove the two posterior screws fixing the CPU board support plate to the rotating arm and tilt it at about 75 lock the support pla...

Page 66: ...the tubehead cover remove the two spacers D and the lower fixing bracket E Figure 6 7 Spacers D Lower fixing bracket E Figure 6 7 9 Open the sensor holder and mount the rotating arm lower cover Figure...

Page 67: ...UAL Installation Rev Preliminary I Max Touch 6 9 Figure 6 8 10 Mount the temple support group inserting and rotating it in the relevant shaft Figure 6 9 until the group is locked Temple support shaft...

Page 68: ...les present in the rotating arm reposition and fix the CPU board and connect the cables to the related connectors NOTE For 110 120V version to access to the CPU board connectors it is necessary to rem...

Page 69: ...ed and pinned in the factory In case the arm is provided later unit upgrade the unit is already pre set to accept it but the centering between the X ray beam and the Sensor must be performed in the fi...

Page 70: ...each the column back side 3 Lift the Ceph arm with the red handle and the handling zone and remove it from the package Figure 6 10 4 Position the Ceph arm near the column and using the reference pins...

Page 71: ...cessary to easily access to the covers back side screws remove the column rotation fixing screw located in the back side of the column basement and remove the two screws F Figure 6 3 from the upper br...

Page 72: ...mobile part to the very end in order to engage the mobile part onto the fixed hooking system 4 Carry out a movement towards the lower part ensuring that the movement is complete 5 Only at this point...

Page 73: ...he should immediately inform the Technical Service Department The appliance s performance is checked and where necessary corrected during the maintenance activities performed by the Technical Service...

Page 74: ...oncerns electrical safety of the device and must make sure of restoring all provisions for electrical safety which may be affected during a service intervention and to solicit the customer to have the...

Page 75: ...omply with the safety regulations and laws of their country After the centering of the laser beam of the Panoramic function the X ray beam must also be centered as follows 1 Switch on the machine and...

Page 76: ...l centering balls 6 Pressing the key in the upper right region of the instruments box for image processing it is possible to view the image in the scale 1 1 which facilitates the next steps 7 Using th...

Page 77: ...is a preferred method Record the number of pixel 1209 in the example 10 Repeat the measurement on the right side of the image 11 If the distance between the projection of the side spheres with that o...

Page 78: ...ring of the Cephalometric function it is necessary to 1 Switch on the machine and access CEPH SETTING service program following the operations sequence described in paragraph 8 3 1 Using the increase...

Page 79: ...B L E D 5 Press key T 26 and if the setting has been changed the following message will be displayed U P D A T E C H A N G E S 0 Y T N 6 Press key 6 25 to store the changes the following message will...

Page 80: ...PH Y offset of Password 124 functionality can be severely impaired WARNING X rays will be emitted during the performance of the following operations Authorised Technicians are therefore recommended to...

Page 81: ...e will be displayed T Z E R O f f a b c d Z E R O O F F S e e e e e 9 A more precise setting have to be performed with X ray pressing on key P 23 and on keys increase and decrease set values kV and mA...

Page 82: ...ipe Figure 7 3 to take the measure easily you can use the QuickVision pseudo color function 14 The right and left distance must not differ more than 3mm If it is not the case with keys increase and de...

Page 83: ...to exit the menu item and if modifications have been performed the following message will be displayed U P D A T E C H A N G E S 0 Y T N 16 Press key 6 25 to store the changes While key 26 to cancel...

Page 84: ...ceph sensor alignment start from point 16 of paragraph 7 1 2 1 and 17 Press keys Arrow right or Arrow left until the following is displayed D I G I T A L C E P H L I N I N G U P T E S T Press key Pat...

Page 85: ...tted during the performance of the following operations Authorised Technicians are therefore recommended to use the greatest caution and to comply with the safety regulations and laws of their country...

Page 86: ...er white border present if it will be necessary to change the height of the CEPH arm loose the two screws A Figure 7 4Erreur Source du renvoi introuvable and acting on the screw B adjust the height of...

Page 87: ...ear set farthest from the sensor is shifted more towards the nose rest with respect to the smaller diameter ear rest nearer to the sensor screw adjustment screw D and manually turn the group clockwise...

Page 88: ...ic Ear Centering Circles Loosen the two screws F Figure 7 4 Adjust position of the arm acting on screw G Figure 7 6 Once the aligned position has been reached tighten bolt H Figure 7 6 and tighten scr...

Page 89: ...nd on keys increase or decrease set the exposure parameters suggested values 60kV and 6mA 29 Open QuickVision and activate the Virtual Keyboard 30 Press key M 24 on the machine keyboard The primary co...

Page 90: ...struction in paragraph 7 1 1 measure the distances between the borders of the image and the borders of the central vertical stripe Figure 7 7 to take the measure easily you can use the QuickVision pse...

Page 91: ...e test from point 30 NOTE This is a fine setting if the zero offset eeeee is lower than 1000 steps or greater than 1000 steps repeat the first step of ceph arm centering described in 7 1 2 1 35 When t...

Page 92: ...nment start from point 36 of paragraph 7 1 2 3 and 37 Press keys Arrow right or Arrow left until the following is displayed D I G I T A L C E P H C E P H S E N S O R Z E R O 38 Press key Patient entra...

Page 93: ...Figure 7 8 on the secondary collimator Figure 7 8 Centering tool P N 5209900900 41 Select with key P 23 respectively kV mA and exposure time and use keys increase or decrease to set values for the exp...

Page 94: ...hout the tool P N 5209900900 Figure 7 8 in order to make a rough centering Then place again the tool on the secondary collimator and repeat step 42 to perform a fine setting 43 When the right setting...

Page 95: ...ing display D I G I T A L C E P H S T F Z E R O O F F S E T 2 Press key Patient entrance 6 25 The following message will be displayed P L E A S E W A I T and at the end of positioning S T F Z E R O 0...

Page 96: ...following message will be displayed E N T E R I M G O F F S E T O F F S E T m m 5 0 7 On the image taken with QuickVision using the instruction in paragraph 7 1 1 measure the distance A Figure 7 9 bet...

Page 97: ...is correct store it into the non volatile memory of the unit by pressing key 26 The display will show U P D A T E C H A N G E S 0 Y T N Press key 6 25 to permanently store the change Write down the n...

Page 98: ...ring of the HF generator placed on the rotating arm b Remove the protection grid of the Generator board WARNING The Generator board has a working voltage of about 400V The exposure parameters can be c...

Page 99: ...eys go to the RX EMISSION menu and confirm with the Patient centering key At the selection of the X ray emission test the display will show the following message X R A Y E M I S S I O N 7 2 k V 0 6 m...

Page 100: ...0 2 15 mA 6 12 NOTE This action allows you to carry out the measuring of the exposure parameters having the tubehead arm in a fix position not rotating WARNING X ray will be emitted during the perform...

Page 101: ...GND test points and TP46 kV set nearby X57 The value on these points must range from 2 7 and 3 3 V 3V 3 If it is out of tolerance replace the Generator CPU board A9 otherwise replace the Generator bo...

Page 102: ...are contained on the following table mA Nominal value Minimum value Maximum value 6 1 98 1 822 2 138 7 2 31 2 125 2 495 8 2 64 2 429 2 851 9 2 97 2 732 3 208 10 3 30 3 036 3 564 11 3 63 3 340 3 920 1...

Page 103: ...d 2 Modify the KV mA and or time for Cephalometric programs parameters to suit your needs the Anatomic Manual mode indicator changes to manual New parameters can only be saved in Manual mode 3 Press t...

Page 104: ...6 kV mA Medium 72 6 kV mA 64 6 kV mA Large 74 6 kV mA 68 6 kV mA Large 76 6 kV mA 66 6 kV mA SINUS Adult Child Small 66 6 kV mA 62 6 kV mA Medium 70 6 kV mA 64 6 kV mA Large 72 6 kV mA 66 6 kV mA CEPH...

Page 105: ...0 64 7 7 30 64 7 7 30 64 7 s kV mA Large 9 20 60 6 9 20 60 6 9 20 72 7 9 20 72 7 7 30 66 8 7 30 66 8 7 30 66 8 7 30 66 8 s kV mA Mandible IMPLANT Tooth 31 41 Tooth 32 42 Tooth 33 43 Tooth 34 44 Tooth...

Page 106: ...SERVICE MANUAL Maintenance and servicing I Max Touch 7 34 THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 107: ...and types perform a new exposure and check if they blow again If they blow check on the Generator board if V6 and or V31 and V36 are short circuited and in this case replace the tubehead and Generato...

Page 108: ...eleasing the X ray button or pressing key Patient entrance 6 when a movement is in progress This message will be displayed as follows E x x x P R E S S R E S E T xxx code number of the error message O...

Page 109: ...ation 8 2 2 2 206 Patient collision 8 2 2 3 Y motor Code Error description Reference chapter 240 Zero position micro Y always active 8 2 2 4 241 Zero position micro Y never active 8 2 2 4 242 Unexpect...

Page 110: ...de Error description Reference chapter 360 RX button pressed on start up or before exam 8 2 3 4 361 Remote RX button pressed on start up or before exam 8 2 3 4 362 RX button released during emission 8...

Page 111: ...pected Protocol errors power off the unit and on again If error is still present call Technical Assistance 772 Invalid Analogue channel selection 773 Unknown command 774 RX button not pressed on Gener...

Page 112: ...n will be possible Verify the presence of the key and that is well inserted In case there is a fault on the hardware key itself it must be replaced All the optional features must be re enabled with pr...

Page 113: ...4 means that during some movements the sensor changes its status to activated in an abnormal condition Entering the rotation motor service program it is possible to check the cause of the error T Z E...

Page 114: ...press the patient centering key to restart the power on procedure to correctly set the unit If the error message is again displayed there is a fault on the rotation sensing circuit and perform the fo...

Page 115: ...signal if the arm does not move or moves with difficulty or jumps Check the belt and verify that it is not broken if the belt is loose adjust its tension Check cables of the Y axes motor there can be...

Page 116: ...hase there are movements on these axes the normal motion is going to engage the sensor and a reverse motion to disengage it If no motion is observed the fault can be the stepper motor or the cable con...

Page 117: ...observed the fault can be the stepper motor or the cable connecting it to the main CPU A5 Check that the cables between the motor M7 and X4 of board A12 is well inserted as for the cable X1 X2 of A12...

Page 118: ...s can be caused by the loss of motion of the stepper motor The last 3 messages are displayed during the power on phase when the system is controlling the functionality of the whole system E321 and E32...

Page 119: ...and the message still continues to be displayed check the correct insertion of the cable from the sensor B8 to X58 and from that connector to X31 of the main CPU A5 check continuity of the interested...

Page 120: ...CANBus cable Check that the cable X18 X18 to the main CPU is well inserted and its continuity From the main CPU the signal is routed to the Generator board A10 using the CANBus cable X20 X20 check al...

Page 121: ...CPU board A5 receives an invalid message from the Generator board A10 that is a message which contents is not listed on the valid data dictionary of the unit This can be generated by a bad connection...

Page 122: ...on is observed the fault can be the stepper motor M6 or the cable connecting it to the main CPU Check that the cables between the motor M6 and X65 are well inserted as for the cable X65 to X29 and X30...

Page 123: ...is not powered Check that if LED H3 of the Generator board is ON in affirmative case check connector X53 insertion and insert it correctly Check the voltage between TP1 and TP2 it should be 10 V DC 2...

Page 124: ...nt not only the filament itself Check that connector X56 is well inserted Check the continuity of wires from X57 to the tubehead Verify the correctness of pre heating parameters If all OK replace the...

Page 125: ...nerator CPU board A9 Check the CANBus connection between the Generator CPU board A9 and the main CPU A5 cable X20 X20 If all connections are OK and the fault is repetitive replace the tubehead If the...

Page 126: ...ted to X18 of the keyboard and it is transferred to the main CPU If all connections are OK and the fault is repetitive replace the Generator CPU board A9 8 2 5 8 E762 This message is displayed when th...

Page 127: ...is routed to the Generator board using the CANBus cable X20 X20 check also that this cable is well inserted and its continuity Replace it if damaged If the error is still present check the correct ins...

Page 128: ...CANBus or a fault on the Column CPU board A1 Check the CANBus cable X11 X11 and replace it if faulty otherwise replace the Column CPU board 8 2 6 2 E801 ON OFF command for vertical motor not changed...

Page 129: ...request it means that those buttons are pressed In this case replace the keyboard membrane and afterwards the control board Otherwise the following message is displayed E 8 5 0 x x x x x x x x C A L...

Page 130: ...nd this message is displayed This is useful in case an abnormal motion is detected for instance the column does not stop at the release of the corresponding button but still continues to move Check if...

Page 131: ...press the column up and column down keys simultaneously and hold them pressed After 3 seconds the following message will be displayed S E R V I C E M E N U C O N F I G U R A T I O N The service menu i...

Page 132: ...service program it will confirm the changes storing new values on the configuration area This operation is generally signalled by a specific message on the display 26 Test T it is used to quit a serv...

Page 133: ...CLICK SOUND KEY CLICK VOLUME MANAGE PANO OPT MANAGE IMPL OPT TOOTH STYLE DIGITAL MODE PAN ONLY OPTION SENSOR HANDLING DSPU IP ADDRESS DSPU NET MASK LANGUAGE The selection is confirmed pressing the pat...

Page 134: ...time during the final test of the equipment It is the installer s responsibility to set if wanted the local date time Once selected the following message is displayed D A T E T I M E S E T D A T E D...

Page 135: ...are value In case this option has been already enabled the display will visualize the already stored value otherwise it will show the default value In both cases it is possible to change and set the v...

Page 136: ...otection key received F F F F F F F F F F F F F F F F V A L U E 0 F F The values of the first line have to be reset according to the values reported on the document you received with the kit Such valu...

Page 137: ...N S T Y L E or T O O T H S T Y L E O P T A M E R I C A N S T Y L E according to the factory setting It is possible to change the set value using the parameter increase decrease keys 8 3 3 7 Digital mo...

Page 138: ...N L Y I S O N or P A N O N L Y O P T I O N P A N O N L Y I S O F F according to the factory setting It is possible to change the set value using the parameter increase decrease keys select PAN ONLY I...

Page 139: ...isplay will show the following message S E N S O R H A N D L I N G S E N S O R I S M O B I L E or S E N S O R H A N D L I N G S E N S O R I S F I X E D according to the factory setting It is possible...

Page 140: ...mask The DSPU has also a specific net mask default set value of 255 255 255 000 Using the standard method to change the value set both according to values defined by the Network manager of the instal...

Page 141: ...t menu the system centering functions are performed those operations can be interrupted if needed by pressing once again the patient centering 0 key NOTE Interruption of this operation must be perform...

Page 142: ...upted 0 otherwise xxxx is the current value of the offset that can be changed with the left right keys 8 3 4 2 Y Axis zero This function allows the set of the offset of Y axis the motion along mid sag...

Page 143: ...ier 1 means engaged i e barrier interrupted 0 otherwise xxxx is the current value of the offset that can be changed with the left right keys This function is used to check the beam alignment the emiss...

Page 144: ...set the password equal to 124 and confirm with the Patient Centering key The system will begin the sequence to align the X ray beam to the Ceph arm The operations contained in this menu are useful to...

Page 145: ...E P H I S E N A B L E D or D I G I T A L C E P H C E P H I S D I S A B L E D according to the factory setting It is possible to change the set value using the parameter increase decrease keys Pressin...

Page 146: ...function is to center the X ray beam on the ceph sensor Once the patient centering 0 key is pressed the following message is displayed Y Z E R O Y Y a Z E R O O F F S x x x x x where YY is the stepper...

Page 147: ...g message is displayed T Z E R O Y Y a Z E R O O F F S x x x x x where YY is the stepper motor speed that can be changed using the parameter increase decrease keys a is the status of the zero optical...

Page 148: ...I T A L C E P H E N A B L E C E P H D I G I T A L C E P H C E P H S O L L Z E R O and confirm with the patient centering 0 key The display will change as follows C Z E R O Y Y a b c d Z E R O O F F S...

Page 149: ...irm with the patient centering 0 key The display will change as follows S Z E R O Y Y a b c d Z E R O O F F S x x x x x where YY is the stepper motor speed that can be changed using the parameter incr...

Page 150: ...password equal to 112 and confirm with the patient centering key now it is possible to access the configuration menus of the following list TEST COLUMN TEST INPUT PORTS TEST SENS CLOCK PRE HEATING TI...

Page 151: ...s input signals of the CPU board A5 It may be used for example to verify the limit switches without necessarily moving the axes but manually activating the optical sensor microswitches The display wil...

Page 152: ...arameter functionality can be severely impaired This function allows the set of the Tubehead pre heating time After the selection the display will show the following message P R E H E A T I N G T I M...

Page 153: ...ual Once the patient centering 0 key is pressed the following message is displayed I D L E F I L L E V E L L E V E L 3 0 NOTE DO NOT modify the LEVEL value in this step Pressing the right key the next...

Page 154: ...oramic cassette end position B4 1 5 CEPHALOMETRIC cassette present S10 0 4 PANORAMIC cassette present S9 0 3 Cassette Sensor holder in CEPHALOMETRIC position B7 1 2 Cassette Sensor holder in PANORAMIC...

Page 155: ...m A 1 0 0 s X R A Y P A R A M E T E R S WARNING In this menu the emission is enabled it starts with the X ray button press so take care of this situation Pressing the parameter changes key it is poss...

Page 156: ...e Its usage is suggested at the end of installation to review and record the parameters Using the right left scroll keys it is possible to view all parameters NOTE The last displayed value is the Hard...

Page 157: ...pine correcting the height of the cursor and moving the patient s feet forward see 6 4 3 3 4 6 7 of the User Manual Dental arch not symmetrical The median sagittal line does not correspond to the lase...

Page 158: ...ly white image No X ray emission Check if the acoustic and led signal led 2 indicating the X ray emissions are active If the problem persists call Technical Assistance Soft Tissues not or poorly visib...

Page 159: ...atient size may mean a not corrected alignment between X ray beam and a sensor PAN or CEPH or a partial or total lack of X ray Refer to the described procedure to check the X ray emission beam alignme...

Page 160: ...ective actions to take The panoramic radiography is the examination of the maxillo facial region normally used to view the dental region inside the complete head and sinuses orbital complex A good pan...

Page 161: ...these objects not only create radio opaque images in their own position but also false images projected in other parts of the radiography so disturbing the correct view of the anatomy 3 The patient s...

Page 162: ...d the palate will create a lower absorbance area which will result on the film as a darker area which in turn will hide the apex of the superior incisor teeth The result of all the above listed action...

Page 163: ...y shadows disturbing the view The resulting image is similar to the schema shown on Figure 8 4 Figure 8 4 Possible cause The patient is positioned too forward the anterior teeth will result unfocussed...

Page 164: ...8 5 Possible cause In this case the patient is positioned too backward Remedy Check the patient positioning If after the correct patient s positioning the problem still remains check the alignment of...

Page 165: ...ane matched the centre of the chin support but the patient s head is rotated In both cases one side is closer to the image plane than the other thus resulting in a different magnification of the two s...

Page 166: ...lways present check the laser beam Remedy Verify that the laser beam is vertical this check can be performed very quickly using the laser beam and verifying that falls on the center of the chin suppor...

Page 167: ...lines divergent upward In some cases the condile vertex might not appear on the image Figure 8 8 Possible cause Patient s head tilted upward A Frankfurt plane too tilted upward produces different ano...

Page 168: ...ts shown on Figure 8 9 the temporo mandibular joints will be positioned too high with lines converging upward In some cases the upper condile might not be visible in the image Figure 8 9 Possible caus...

Page 169: ...the lower incisors but the projection of the palate falls on the upper teeth apex as shown on Figure 8 10 Figure 8 10 In this case a light tilting downward of the Frankfurt plane causes the palate to...

Page 170: ...ases please consider that all structures have a bilateral duplicate Figure 8 12 Where different references are described among with the cause remedy if any Soft tissue Description Artifacts Descriptio...

Page 171: ...X ray absorption Shadows or bright artefacts The most common cause for the presence of these artefacts is the presence of metal objects worn by the patient ear rings necklace The necklace worn on the...

Page 172: ...pron it must be worn well tight to the shoulder and neck of the patient then carry out a new examination The teeth rows are overexposed As already described if the tongue is not positioned against the...

Page 173: ...ay out CPU PCB A5 5 Circuit diagram CPU PCB A5 6 Lay out Microprocessor PCB A6 7 Circuit diagram Microprocessor PCB A6 8 Lay out and Circuit diagram Rotation Group PCB A7 9 Lay out Generator CPU PCB A...

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Page 247: ...2 3 1 X4 3 1 2 3 1 2 3 B2 4 X1 X2 X3 X4 X5 X6 1 1 1 1 1 1 3 2 4 1 X2 2 4 X6 4 B1 3 2 1 X5 FOTOCEL PHOTOCELL FOTOCEL PHOTOCELL FOTOCEL PHOTOCELL FOTOCEL PHOTOCELL F E D C B A 1 2 3 4 I MAX TOUCH Lay ou...

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Page 249: ...RTS 1 COLUMN Cables Electrical and mechanical parts 2 UPPER MOVEMENT ASSY Cables Electrical and mechanical parts 3 ROTATION ARM 4 CEPH DEVICE valid for S N 10020532 5 CEPH DEVICE valid for S N 1002053...

Page 250: ...SERVICE MANUAL Spare Parts 10 2 THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 251: ...ription Note 6207091200 General supply cable 6207091300 Ground cable 1 6207091900 Generator board A10 power supply cable X2 X70 6207092200 DSPU board Touch screen connection cable J1 J2 J3 J4 62070906...

Page 252: ...le 10 5406160100 Console SX overlay keyboard 11 5406160200 Console DX overlay keyboard 12 6607098300 Frankfurt plane laser 13 6607098400 Mid Sagittal plane laser 14 6607098600 Mirror 5106094100 Mirror...

Page 253: ...SERVICE MANUAL Spare Parts 10 5 2 4 8 3 6 5 7 12 13 14 16 1 9 10 11 15...

Page 254: ...able X27 B1 6207040600 CanBus cable X20 6207040700 Ground cable 2 6207040900 Collimator optical sensor cable X70 Z2 6207041000 Collimator motor power supply cable X29 X30 X64 X65 6207041300 Sensor hol...

Page 255: ...Note 1 6607035000 M2 Y Axis stepper motor assembly 2 6607025000 M3 rotation stepper motor assembly 3 4990802300 Carriage belt model HTD 843 3M 15 4 6607303000 CPU board assembly 5807302100 CPU board...

Page 256: ...Soft Tissue Filter motor M6 7 6607120100 Primary collimator motor M5 8 6607403100 Sensor holder connector plate female for S N 10010470 6607070500 Sensor holder connector plate female for S N 1001047...

Page 257: ...SERVICE MANUAL Spare Parts 10 9 6 7 1 9 12 13 8 11 10 2 3 4 5 B8 B9 5 B6 B7...

Page 258: ...4 5809815000 Interconnection board A12 5 6209815500 Ceph sensor motor M9 6 6607403100 Sensor holder connector plate female for S N 10010470 6607070500 Sensor holder connector plate female for S N 100...

Page 259: ...SERVICE MANUAL Spare Parts 10 11 8 6 7 1 B10 4 1 B11 2 5 3...

Page 260: ...or M9 4 4990804800 Secondary collimator Ceph Sensor dragging belt L 861 mm 5 5207084000 Pulley 6 6607083300 Motor gear 7 5809815000 Interconnection board A12 8 6607070500 Sensor holder connector plate...

Page 261: ...SERVICE MANUAL Spare Parts 10 13 10 8 9 5 5 7 2 6 4 3 1 B11 6 4 1 B10...

Page 262: ...5407011905 Temple clamp cover 6 6606070005 PAN CEPH Sensor holder internal cover 7 6606160600 Console covers upper lower 5106094400 Console Owandy Radiology logo 8 6606160700 Console arm DX SX 9 6606...

Page 263: ...SERVICE MANUAL Spare Parts 4 6 5 7 8 9 1 2 3 10 11 12 6 14 13...

Page 264: ...nts appendix 6606090208 SINUS TMJ chin support 6609503600 IMPLANT centering bite 2 pcs 6607090200 Maxilla Implant bite block assy FDI type 6607090400 Maxilla Implant bite block assy US type 6607090100...

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Page 266: ...ly default parameters which are not related to the unit where it will be installed Entering of the listed parameters can be performed through the service programs passwords NOTE The information listed...

Page 267: ...xis motor offset PAN only ON OFF Sensor Handling Digital Ceph status OFF disabled ON enabled Primary collimator motor offset Secondary collimator motor offset Digital Ceph sensor offset Soft Tissue Fi...

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