Oracle Sun Server X4-4, Service Manual

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Troubleshoot Hardware Faults
Troubleshooting and Diagnostics 37
The subsystem screen appears.
The above example shows the Memory subsystem screen and indicates that DIMM 8 on CPU 0
has an uncorrectable ECC fault.
4. To get more information, click one of the Open Problems links.
The Open Problems screen provides detailed information, such as the time the event occurred,
the component and subsystem name, and a description of the issue. It also includes a link to a
KnowledgeBase article.
Tip - The System Log provides a chronological list of all the system events and faults that have
occurred since the log was last reset and includes additional information, such as severity levels
and error counts. The System Log also includes information on devices not reported in the
Subsystem Summary screen. To access it, click the System Log link.
In this example, the hardware fault with DIMM 8 of CPU 0 requires local/physical access to the
server.
5. Before going to the server, review the server Product Notes document for
information related to the issue or the component.
The Product Notes document contains up-to-date information about the server, including
hardware-related issues.
6. To prepare the server for service, see “Preparing to Service the Server” .
7. Service the component.