SECTION 15 |
124
FREQUENTLY ASKED QUESTIONS
User Name
Default Password
Function
admin
admin
Administers user rights and global configuration (no audio controls)
studio
<none>
Allows full control over I/O and processing parameters
live
<none>
Similar to front panel controls; Changes sessions and presets, limited
control
Q: How do I enable Phantom power on an input?
A: Under the “Studio” account in Remote Gateway, click on the + next to the “Input”
section if it is not already expanded. Select “Mic” as the input if necessary. Settings for
mic/line mode, pad, gain, and phantom power will appear. A level meter is provided for
reference when adjusting preamp gain.
Q: I’m using the AES/EBU output—Why am I only seeing audio on one channel?
A: Since there are 8 inputs and 4 (stereo) AES/EBU outputs, the inputs are mapped to
one half of each stereo pair. Inputs 1 and 2 appear on AES/EBU output 1 Left and Right,
and so on. If your mixer or router will not split AES/EBU pairs, or you want to use one
microphone per AES/EBU output, you will need to use only the even or odd inputs.
Q: Can I mount the VOCO 8 in a studio?
A: In most cases with a properly cooled facility, yes. There is a fan in the unit. If the
unit’s internal temperature begins to rise, the fan will increase in speed and may create
enough noise to be audible. If this is an issue, mount the unit in an alternate location
and use the Remote Gateway software for control.
Q: I’m still lost. Now what?
A: Check our website at
www.telosalliance.com
for the latest updates and documenta-
tion. If you still have questions, give our 24/7 tech support line a call at 216-622-0247 or
. We should be able to get you up and running quickly.
