Olivetti DP, Technical Information Manual

Page: 97 / 180

Macintosh Troubleshooting
Chapter 5: Macintosh Network Setup
❖
5-9
Macintosh
Troubleshooting
Step-by-Step
1
Verify that the printer is plugged in, turned on, and connected to an
active network.
2
Verify cable connection to the printer from the EtherTalk network.
(BNC connections should have the locking pins of the plug snapped
into the slots of the jack. RJ45 connections should be fully inserted
and the locking clip engaged.)
3
Check for and correct any error code conditions indicated on the
Control Panel display. A complete list of Error Codes and their
definitions are contained in Chapter 6 of the DP System
Administrator Guide.
4 Verify that the printer is receiving network traffic by monitoring the
LEDs on the back of the printer. When the printer is connected to a
functioning network receiving traffic, its link LED will be green,
and its orange traffic LED will be flashing rapidly.
5
From the Control Panel, verify that EtherTalk is enabled. If not,
enable it in the Control Panel (see page 5-5) and reset the printer.
6
From the Configuration Sheet, verify the Zone. If you have multiple
zones on your network, be certain your printer is set to advertise in
the desired zone.
7 From the Control Panel, reset the printer via the Test Menu and
allow it to process and go back on-line.
8 If the above steps fail to fix the Network Print problem, contact
Olivetti Customer Service.