Olivetti DP, Technical Information Manual

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Windows Troubleshooting
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DP Technical Information Guide
12
Start an application and send a print job to the printer. If printer still
does not print contact your Customer Support representative.
Windows NT 4.0
Troubleshooting
(AppleTalk)
This troubleshooting section assumes:
• You have verified the operation of the printer using the
procedures found in Chapter 2: Connecting to Your Network.
• You have loaded a DP PCL or PostScript print driver.
• You have printed and retained a current copy of the
Configuration Sheet.
1 Verify this item in the upper left corner of the Configuration Sheet:
• EtherTalk Name is correct.
2
Verify these items in the EtherTalk and Ethernet Menu areas of the
Configuration Sheet:
• Enabled: is set to Yes.
• Zone: contains the desired zone name or * (*=all zones).
3 From the server desktop, use the right mouse button and select
Network Neighborhood then with the left mouse button select
Properties from the cascade menu.
4
The Network dialog will appear. Select the configuration tab.
5 Check the list of installed network components for the following
item:
• AppleTalk Protocol
6 If you have elected to run CentreWare DP you must also have
loaded Novell NetWare Client 32, Novell NetWare Client, a Novell
server on the network, and an IPX/SPX Compatible protocol
component. You may also discover printers that have been assigned
a TCP/IP address.
7 As required, install any components not listed and restart the
system.
8 Once rebooted, select the Start button and Settings, then select the
Printers folder. The printers window will appear.
9 Verify that you have selected the correct driver for your printer.