natus Camino ICP, User Manual

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2. Service, Repairs and Replacement
2.1 Service and Repairs. All service and repairs covered by this Warranty may be referred to hereinafter as “in-warranty repairs,” and all
service and repairs not covered by this Warranty may be referred to as “out-of-warranty repairs.” Customer shall be responsible to pay
Natus Neuro’s then-standard charges for any out-of-warranty repairs performed by Natus Neuro. Natus Neuro’s sole obligation for
Equipment defects and failures of performance shall be to make all necessary adjustments and repairs in accordance with this Warranty.
2.2 Equipment Replacement. The defective Equipment or part thereof that is replaced in accordance with the Warranty shall be the
property of Natus Neuro. Natus Neuro reserves the right to fill spare parts requests using refurbished sub-assemblies provided that
such sub-assemblies are functionally equivalent to new sub-assemblies and carry the same warranty as the replaced sub-assemblies.
2.3 Notification. In order to avail itself of its rights under the Warranty, Customer must immediately notify Natus Neuro of any defects
and provide Natus Neuro every opportunity to inspect and remedy defects.
3. Repair Parts and Services
3.1 Included under the Warranty are the following services:
3. 1.1 Modifications to Covered Equipment. From time to time, at its sole discretion, Natus Neuro may propose modifications to
the covered Equipment and to the specifications for the Equipment (“Specifications”). Subject to Customer’s approval and at its
sole expense, the Customer may request Natus Neuro to make such modifications to the covered Equipment and to the
Specifications. Natus Neuro shall make such modifications for the Customer, which modifications may include the installation of
new parts in the Equipment, at a price equal to the then current list price for such modifications, as such list price is established by
Natus Neuro in its sole discretion.
4. Quality Control
4. 1 Customer shall maintain reasonable standards of quality control, operations, procedures, safety testing and inspection of
Equipment to ensure that unnecessary service or maintenance is not required hereunder.
4. 2 Customer shall provide a technical counterpart to Natus Neuro’s Service Agent for assistance in Natus Neuro’s telephonic
diagnosis of the malfunction with the Equipment. Customer shall reasonably accept Natus Neuro’s determination whether a repair or
service is an in-warranty repair or an out-of-warranty repair.