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Appendix A Installation Troubleshooting A-13
A
Operational Troubleshooting
To solve software and operational problems, use the following table to resolve the
problem.
Table A.1: Operational Troubleshooting
Problem Cause Solution
Fixtures are not responding
as programmed • Transparency is in
effect
• the Live channel is
overriding the out-
put
• Recall the object and remove
the Transparency
• Stop playing object in the
Live channel
All or some fixtures on a
Link do not respond • Link is unplugged
• Link fuse has blown
• bad cable(s)
• fixture is addressed
incorrectly on the
fixture side
• the Link is not ter-
minated
• fixture is outputting
bad data on a Link
• fixtures are patched
to the wrong address
• OEM fixtures
require special data
wiring
• check the Link cabling
• refer to "LinkCard Hardware
Problems" on page A-10
• check and replace cables as
necessary
• refer to the fixture’s user
manual to correctly address
the fixture
• refer to "Connecting the Data
Cables to Fixtures" on page 1-
16
• check fixture output with a
DMX tester
• refer to "Patching and
Unpatching Fixtures" on page
1-12
• consult the fixture’s manaul
for the correct wiring