
Appendix A
Installation Troubleshooting
A-3
A
Required Support Information
Technical support can provide you with faster service if you can provide the
following information when you call:
Contact:____________________________ Date:_____________
Company:___________________________ Dealer____________
Phone #:____________________________ number of LinkCards:__
Computer: HES__ Rack-mount__ Desktop__ 486__ Pentium__
Computer S/N #_______________
Other Computer Manufacturer____________________
Status Cue Version _____ link_dll_____ Console _____Boot_____
LinkCard _____ boot_____
Console S/N #______________
Problem/Comment:
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Note: this form may be copied and faxed to your authorized dealer or High End Systems
Technical Support.
Summary of Contents for Status Cue
Page 1: ...User s Manual High End Systems Inc 2217 West Braker Lane Austin Texas U S A P N 60600028 Rev A...
Page 8: ......
Page 40: ...Intro 14 Status Cue User s Manual...
Page 70: ...1 30 Status Cue User s Manual Figure 1 37 Device Upload Status Finished Dialogue Box...
Page 74: ...2 4 Status Cue User s Manual...
Page 80: ...3 6 Status Cue User s Manual...
Page 90: ...4 10 Status Cue User s Manual Figure 4 10 Moved Fixtures Example...
Page 95: ...Chapter 4 Fixture Setup 4 15 4 Figure 4 16 Patched AF1000s Example...
Page 104: ...4 24 Status Cue User s Manual...
Page 110: ...5 6 Status Cue User s Manual Figure 5 5 TRACKBALL Group mouse button...
Page 112: ...5 8 Status Cue User s Manual Figure 5 8 Set Dim At Dialogue Box...
Page 133: ...Chapter 5 Scenes Fixture Groups and Palettes 5 29 5 Figure 5 31 ROTATE Group...
Page 158: ...5 54 Status Cue User s Manual...
Page 176: ...7 2 Status Cue User s Manual Figure 7 1 New Song Window...
Page 198: ...7 24 Status Cue User s Manual...
Page 234: ...8 36 Status Cue User s Manual Figure 8 73 MIDI Data Example...
Page 248: ...9 8 Status Cue User s Manual...