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Version 1.1, Revision B
Warranty and Service
9
9.
Warranty and Service
9.1
Warranty
Leica Biosystems Nussloch GmbH guarantees that the contractual product delivered has been
subjected to a comprehensive quality control procedure based on the Leica Biosystems in-house
testing standards, and that the product is faultless and complies with all technical specifications and/or
agreed characteristics warranted.
The scope of the warranty is based on the content of the concluded agreement. The warranty terms
of your Leica Biosystems sales organization or the organization from which you have purchased the
contractual product shall apply exclusively.
9.2
Service information
If you are in need of technical customer support or spare parts, please contact your Leica Biosystems
representative or the Leica Biosystems dealer where you purchased the instrument.
Please provide the following information:
• Model name and serial number of the instrument.
• Location of the instrument and name of a contact person.
• Reason for the service call.
• The date of delivery.
9.3
Decommissioning and disposal
The instrument or parts of the instrument must be disposed of according to existing applicable, local
regulations.