Tenera Installation Instructions 40
Troubleshooting
Problem
Vanes do not align on side-by-side shadings.
Solution
Vane alignment is only guaranteed within
1
/
4
" when shadings are ordered at
the same time, at the same height, with the same color and fabric, and when
specified on the order form.
Check that the windows are square and the same height.
Problem
The shading is hard to raise or lower, or will not raise or lower.
Solution
Shadings cannot be forced into tight inside mount window openings. If an inside
mount, check that the shading is installed correctly. Make sure there is clearance
between the ends of the shading and the window casement.
Check that the universal cord tensioner is mounted correctly.
■
Pull down on the spring to relieve tension and pull the universal cord
tensioner to the bottom of the cord loop. Properly mount the cord tensioner.
See
the
Universal Cord Tensioner Installation Instructions
included with your
shading
.
Check that the installation brackets are level. Shim to level, if necessary.
Make sure the fabric is not caught.
Problem Two-On-One Headrail Shadings Only:
The center gap is not even from the
top to the bottom of the shading, interfering with the function of the shading.
Solution
Ensure the entire length of the headrail is straight and level. If the center portion
of the headrail is higher than the ends, the center gap will close together. If the
center portion of the headrail is lower than the ends, the center gap increases.
If necessary, adjust the height of each bracket by moving it within the slots or by
using shims.
Problem
The shading will not snap into the installation brackets.
Solution
Check that the installation brackets are aligned and level.
Check that the locking tab on the installation bracket slides over the headrail.