IBM E10, Service Manual, Page: 186 / 279

ESC Description of ESC
8347 RPC PPS to RPC Cable Check
8350 Periodic replacement of rack battery is required
8360 Cluster bay 1 thermal sensor out of range
8361 Cluster bay 2 thermal sensor out of range
8362 Cluster bay 1 and cluster bay 2 thermal sensors out of range
Microcode Logic errors
The following describe the ESC codes that will be used when errors are encountered that require support
trained service personnel. The allocated range for support level errors is ’9000’x to ’9FFF’x.
ESC Description of ESC
9000-9804 Support level errors
SSA Device Card Exception Symptom Code and Service Request
Numbers
The following SSA ESC and SRN code values are set during SSA device card error analysis. The
allocated ESC range for detected errors is ’C000’x to ’C5FF’x.
Note: These SRNs may also occur with an ESC of 1xxx. See “Service Request Numbers (SRN)” on
page 173
ESC SRN Description of ESC and SRN
C001 xxxxx SRN not on ESC list
C100 40000 SSA device card failed
C110 50000 SSA device card failed to respond
C110 50001 SSA device card data parity error
C110 50002 SSA device card DMA error
C110 50004 SSA device card channel check
C110 50006 SSA device card channel check
C110 50007 SSA device card IOCC detected intermittent error
C110 50008 SSA unable to access POS/PCI cfg space
C110 50013 SSA device card hardware error
C120 D4000 Cannot configure SSA device card
C120 D4100 Cannot open SSA device card
C130 D4300 SSA device card POST failure
C140 D44XX SSA microcode corrupted, cannot update
C200 40004 DRAM failed (module 0) - 4 MB
C200 40008 DRAM failed (module 0) - 8 MB
C200 40016 DRAM failed (module 0) - 16 MB
C200 40032 DRAM failed (module 0) - 32 MB
C200 40064 DRAM failed (module 0) - 64 MB
C200 40128 DRAM failed (module 0) - 128 MB
C210 41004 DRAM failed (module 1) - 4 MB
2105 Exception Symptom Codes
170
VOLUME 3, ESS Service Guide