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C The SRN was due to a missing resource at configuration time.
D The SRN is from a diagnostic test after complete isolation testing.
E The SRN is from a POST failure.
F The SRN is from a diagnostic test after partial isolation testing.
G The SRN is from the Problem Log.
H The SRN is from a diagnostic message after a flashing 888
J The SRN is from built-in ROM diagnostics.
K The SRN is from off-line diagnostics.
Failing Function Codes
These numbers represent functional areas of the cluster bay. The “Failing Function Codes” on page 131
identifies the FRU that contains this function for each specific cluster bay.
Description and Action
This column lists a brief description of the failure this SRN represents. It also may contain instructions as
to what to do to continue the problem analysis.
How to Use the Service Request Number List
Note: If there are any other problem logs for this cluster bay that need repair, see
″
MAP 1200: Prioritizing
Visual Symptoms and Problem Logs for Repair
″
in chapter 3 of the Enterprise Storage Server
Service Guide, Volume 1
The service request number list is in numerical sequence by the SRN.
1. Find your SRN in the table.
2. Record the failing function codes in the order listed.
3. See the “Failing Function Codes” on page 131 to convert the FFC to a FRU. Return here and continue.
4. Read the SRN description and action (if listed). If no action is listed, then replace the FRU(s) in the
order listed by the FFCs. To replace the cluster bay FRUs, go to
″
MAP 4700: Cluster Bay FRU
Replacement
″
in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1.
Notes:
a. x in an SRN represents any digit or character.
b. If your SRN is not listed, check to see if xxx has been used. The -xxx should always be the last
SRN identified within a specific prefix. An example would be 950-xxx. The xxx is the last digit within
the 950 prefix.
c. If the code is not found in this table, call the next level of support.
This table only includes the most likely of the hundreds of possible codes for the RS/6000. For a
complete listing, refer to the RS/6000 Diagnostic Information for Multiple Bus Systems book,
SA38-0509. The Action/Possible Failing FRU listed fir the RS/6000 may need to be modified for
use with the 2105 Model Exx/Fxx product.
Codes
Error Messages, Diagnostic Codes, and Service Reports, CHAPTER 9
113