IBM E10, Service Manual, Page: 141 / 279

Table 12. Service Request Numbers (continued)
Service
Request
Number
SRN
Src.
Failing
Function
Codes
Description and Action
805-649 G software Description: Problem log analysis indicates a machine check due to a
disabled I/O address space.
Action: Call the next level of support. For RS/6000 repairs, stand-alone
diagnostics are run by the service representative on all devices. Use any
SRN reported. If no other SRN is reported, suspect a software problem
805-802 G 152 210 Description: Over/Under voltage condition.
Action: Check AC line voltage per the Power MAP in your service guide. If
the AC line voltage is correct replace the listed FRUs.
805-805 G 152 Description: Cluster Bay shutdown due to loss of AC power.
Action: Refer to
″
MAP 1320: Visual Symptoms
″
in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
805-812 D 152 210 Description: Over/Under voltage condition.
Action: Check the AC line voltage per the Power MAP in your service
guide. If the AC line voltage is correct replace the listed FRUs.
805-813 D 2E1 210 Description: Cluster Bay shutdown due to non-critical over temperature
condition.
Action:
1. Check for obstructions to cooling air flow.
2. Check for accumulated dust on the CPU and Planar.
If reasons 1 and 2 can be ruled out, then replace the listed FRUs.
806-619 G 221 Description: Problem log analysis indicates a machine check due to an
unidentified source on the I/O subsystem.
814-112 D 814 Description: The NVRAM test failed.
814-113 D 221 Description: The VPD test failed.
814-114 D 814 Description: I/O Card NVRAM test failed.
815-100 D 815 Description: The floating-point processor test failed.
815-101 D 815 Description: Floating point processor failed.
815-102 D 815 Description: Floating point processor failed.
815-200 D 815 7C1 Description: Floating point processor failed.
815–201 D 815 Description: The CPU card processor has a status of failed. CPU card
processors with a failed status are deconfigured and cannot be tested or
used by the system.
816-140 D 165 816 Description: The four-digit display test failed.
817-123 D 817 Description: The I/O Planar time-of-day clock test failed.
817-124 D 817 Description: Time of day RAM test failed.
817-210 D 817 Description: The time-of-day clock is at POR.
817-211 D 817 169 Description: Time of day POR test failed.
817-212 D 151 816 Description: The battery is low.
817-213 D 817 Description: The real-time clock is not running.
817-215 D 817 Description: Time of day clock not running test failed.
817-217 D 817 169 Description: Time of day clock not running.
Codes
Error Messages, Diagnostic Codes, and Service Reports, CHAPTER 9
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