IBM E10, Service Manual, Page: 113 / 279

Table 6. Firmware Error Codes. (continued)
Error
Code Description Action/ Possible Failing FRU
4B201000 Check-stop
1. Display the SP error logs. Replace FRUs for those that have a recent
timestamp. See “Appendix A. Service Processor Operation Connection” on
page 209.
2. Remove CPU card in the C2 slot (farthest from the memory cards). See if
the problem is resolved. If problem is resolved replace the failing CPU card.
If not, continue.
3. Exchange the CPU in the C1 slot (closest to the memory cards) with the
CPU card removed in the prior step and see if the problem is resolved. If the
problem is resolved replace the failing CPU card
4. Go to
″
MAP 4540: Cluster Minimum Configuration
″
in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1. (See notes on 72.)
Note: Go to
″
MAP 4700: Cluster Bay FRU Replacement
″
in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
4B201020 TEA Error Refer to
″
MAP 4540: Cluster Minimum Configuration
″
in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
4BA00000 The system support
controller detects the
Service Processor, but
cannot establish
communication. The
system halts.
1. Replace the Service Processor Card (E10/E20 only).
2. Replace I/O Planar (E10/E20 and F10/F20). The F10/F20 I/O planar includes
the service processor.
Note: Go to
″
MAP 4700: Cluster Bay FRU Replacement
″
in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
4BA00001 The system support
controller cannot
detect the service
processor.
1. Replace the Service Processor Card (E10/E20 only).
2. Replace I/O Planar (E10/E20 and F10/F20). The F10/F20 I/O planar includes
the service processor.
Note: Go to
″
MAP 4700: Cluster Bay FRU Replacement
″
in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
4BA00800 Unknown error. Ensure that the latest level of firmware software is installed. If the problem
persists, call the next level of support.
Note: Use the service terminal LIC internal code maintenance menu, firmware
LIC menu, system planar/service processor menu option.
4BA00826 Service processor
cannot call home.
Replace the I/O planar.
Note: Go to
″
MAP 4700: Cluster Bay FRU Replacement
″
in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
4BA00827 Flash update floppy
diskette failure.
Try another diskette, or replace the diskette drive.
Note: Go to
″
MAP 4700: Cluster Bay FRU Replacement
″
in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
4BA00828 Flash update (crc)
checksum failure.
Reload the system firmware and service processor firmware.
Note: Use the service terminal LIC internal code maintenance menu, firmware
LIC menu, system planar/service processor menu option.
4BA00829 Bad system firmware. Replace the I/O planar.
Note: Go to
″
MAP 4700: Cluster Bay FRU Replacement
″
in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
4BA00830 Boot failure. Note: Go to
″
MAP 4020: SCSI Hard Drive Build
″
in chapter 3 of the Enterprise
Storage Server Service Guide, Volume 1.
4BA00831 Bad service processor
image.
Reload the service processor firmware.
Note: Use the service terminal LIC internal code maintenance menu, firmware
LIC menu, system planar/service processor menu option.
Codes
Error Messages, Diagnostic Codes, and Service Reports, CHAPTER 9
97