
Appendix B • Updating the satellite router software
1038054-0001 Revision B
119
Troubleshooting the
update
Perform these troubleshooting procedures if you are unable to
update the
fallback.bin
file using the Fallback Updater
utility:
1. Observe the message in the System Updater window message
field on the system.
Continue with step 2 if one of the following messages
appears in the message window:
Waiting for remote to come up...
Unable to get login prompt
2. Test LAN connectivity between the installer laptop and
satellite router by performing a ping test:
a. Open a DOS command line prompt or Command window
on the installer laptop.
b. Type
ping 192.168.0.1
.
c. Press
E
NTER
.
Continue with Step 3 if the ping test fails. Verify that the
Ethernet cable is securely attached to the installer laptop and
the satellite router.
3. Verify that the installer laptop has an IP address of
192.168.0.2.
If the address is incorrect or blank, refer to
Configuring the
TCP/IP properties on the installer laptop
on page 112 for
instructions on how to assign an IP address.
1. After verifying that the installer laptop is connected to the
satellite router and its TCP/IP properties are properly
configured, power cycle the satellite router by turning it off
using the power switch on the rear panel, waiting 10 seconds,
and then turning it back on.
2. Restart the utility and repeat the instructions in
Updating the
fallback.bin file
on page 117.
3. Contact Technical Support if you are unable to update the
fallback.bin
file on the satellite router after completing
steps 1 through 2.
Summary of Contents for HX200
Page 1: ...1038054 0001 Revision B July 7 2011 HX System HX200 Satellite Router Installation Guide ...
Page 10: ... Contents x 1038054 0001 Revision B ...
Page 20: ...Chapter 1 Introduction 10 1038054 0001 Revision B ...
Page 30: ...Chapter 2 Assembling and connecting HX200 hardware 20 1038054 0001 Revision B ...
Page 64: ...Chapter 3 Commissioning the HX200 satellite router 54 1038054 0001 Revision B ...
Page 70: ...Chapter 4 Completing the installation 60 1038054 0001 Revision B ...
Page 100: ...Chapter 5 The System Control Center 90 1038054 0001 Revision B ...
Page 130: ...Appendix B Updating the satellite router software 120 1038054 0001 Revision B ...
Page 134: ...Appendix C Disabling a Web browser proxy connection 124 1038054 0001 Revision B ...
Page 138: ...Appendix D Azimuth antenna setting and software version 128 1038054 0001 Revision B ...
Page 142: ...Appendix E Seatel antenna settings and software version 132 1038054 0001 Revision B ...
Page 147: ...Appendix G LNB selection reference 1038054 0001 Revision B 137 ...
Page 148: ...Appendix G LNB selection reference 138 1038054 0001 Revision B ...
Page 154: ...Appendix H Conforming with standards and directives 144 1038054 0001 Revision B ...