Hughes HX200, Installation Manual

Page: 107 / 160

Chapter 6 • Troubleshooting
1038054-0001 Revision B
97
Satellite router is connected
to an Ethernet device
Follow the steps below if the satellite router is connected to an
Ethernet device such as a router or a wireless base station:
1. Disconnect the Ethernet cable from the HX200 satellite
router and connect it to the Ethernet port on the computer.
2. Restart the computer.
3. Make sure that the HX200 satellite router is powered up by
checking the front panel LEDs. The Power and LAN LEDs
should be steadily on.
4. Open a web browser.
5. Type
192.168.0.1
in the browser address field or, if an
alternate IP address was assigned to the satellite router at the
HX system gateway, use that IP address instead. Press
E
NTER
.
If you are able to access the System Control Center after
connecting the HX200 directly to the computer, the Ethernet
device may not be configured properly. Refer to the Ethernet
device documentation for instructions on how to configure it
properly. Make sure to reconnect the HX200 to the Ethernet
device before attempting to access the System Control Center
again.
If you are still unable to access the System Control Center,
continue with
HX200 LEDs on page 91.
Cannot access network
resources
Use the procedures in this section to troubleshoot problems
reaching the enterprise network behind the HX system gateway,
characterized by an inability to use enterprise services.
If you can access the System Control Center but are unable to
reach the enterprise network—for instance, if you are unable to
ping enterprise DNS servers that should be reachable behind the
system gateway, complete the troubleshooting procedures in this
section in sequence. If, after completing these procedures, the
problem persists, contact Technical Support for assistance.
Note: If there is LAN activity, the LAN LED may be
blinking.