Hughes HX200, Installation Manual, Page: 108 / 160

Chapter 6 • Troubleshooting
98
1038054-0001 Revision B
Accessing the System
Control Center
Access the HX200 System Control Center by opening a web
browser on a computer connected to the HX200 and using one of
the following methods:
•
Type
192.168.0.1
in the browser address field, or if an
alternate IP address was assigned to the HX200 at the system
gateway, use that IP address instead.
•
Press E
NTER
.
Confirming that the satellite
router is commissioned
Follow these steps to confirm that the HX200 satellite router has
been properly commissioned:
1. Navigate to the System Control Center System Information
page.
2. In the area labeled HX200 Info , check the Site ID field. If the
numeric site ID appears, the HX200 has been commissioned
properly. Proceed to
Checking the receive signal .
If the phrase
Not Commissioned
appears, an error
occurred during the commissioning process. Recommission
the satellite router.
Checking the receive signal Follow these steps to confirm that the HX200 is receiving
satellite signals properly:
1. Navigate to the System Control Center Reception
Information page.
2. In the
Receive Status
field, check the Rx Code.
If the Rx Code reads
Receiver operational (RxCode
5)
, the satellite router is receiving signals properly. Proceed
to Checking the transmit signal . If any other Rx Code
appears, the satellite router is not receiving signals properly.
Click on the Rx Code and follow the troubleshooting
procedures that appear on the screen.
Weather and signal strength
Heavy rain or snow can interfere with signal strength. In such
conditions, the satellite router may stop receiving satellite signals,
and the Receive LED may go out as a result. Similar conditions at
the HX system gateway can interfere with signals for brief
periods of time as well. In addition, the buildup of moisture,
snow, or ice on the antenna can interfere with the signal. Signal
strength should be restored as the rain or snow subsides.
Checking the transmit
signal
Follow these steps to confirm that the HX200 is properly
transmitting signals to the satellite:
1. Navigate to the System Control Center Transmission
Information page.
2. In the
Transmit Status
field, check the Tx Code.