Hughes HX100, Installation Manual

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Chapter 5 • Completing the Installation
1037106-0001 Revision B.03-Draft
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2. Attempt to access the System Control Center as explained in
Accessing the System Control Center on page 69.
If the System Control Center appears, the remote terminal is
functioning properly. If it does not appear, contact technical
support.
3. Assuming Internet connectivity is provided through the HX
GTWY, type the URL of a known web site, such as
www.hughes.com
; otherwise, attempt to use the enterprise
resource.
Show the user how to access the contact information on the
System Control Center’s Help page should they ever need
technical support.
Connecting
serial devices to the
HX50/HX100 remote
terminal
HX50 and HX100 remote terminals have one DCE/DTE RS-232
serial port that supports any type of serial device. Common serial
devices that may be connected to the HX50/HX100 include:
•
Point of Sale (POS) devices
•
Credit card readers
•
Automatic Teller Machines (ATMs)
The serial port is programmable for either synchronous or
asynchronous operation. A single serial device can be connected
to the port. An HX Serial Appliance connected to an
HX50/HX100 remote terminal Ethernet port can support multiple
serial devices.
%%HOW IS THE REMOTE TERMINAL’S SERIAL
PORT PROGRAMMED?? WHERE ARE TRANSMIT
SPEEDS, DATA BITS/STOP BITS/PARITY SET?? THERE
IS NO INFORMATION ON THIS TOPIC IN THIS
MANUAL OR THE USER GUIDE%%
The serial port supports a variety of protocols. %%WHERE
CAN INSTALLER OBTAIN THIS INFORMATION??%%
Note: Hughes recommends that the installer work with a point of
sale (POS) technician to verify the physical connection between
the POS device and the serial appliance port. There are many serial
port parameters that must be verified to ensure that the POS device
and the serial appliance port are communicating properly. At a
minimum, baud rate, parity, character bits, and stop bits need to be
matched. Hughes suggests using a break-out box with 25-pin
ribbon cables to verify that the POS device and the serial appliance
are communicating through the physical leads ready to send
(RTS), clear to send (CTS), carrier detect (CD), data set ready
(DSR), and data terminal ready (DTR).