Chapter 7 • The System Control Center
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1037106-0001 Revision B.03-Draft
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The transmitter is unable to range because it
cannot communicate with the HX GTWY
Ranging is the automated process of adjusting
satellite transmitter timing and power. The
satellite transmitter performs ranging as
necessary to ensure that it can communicate
successfully with the HX GTWY. This condition
can indicate any of the following:
• The GTWY is not receiving ranging
information from the transmitter. This may
indicate a transmit problem at the GTWY and
should resolve itself within a few minutes.
• The transmitter is unable to achieve enough
power to send ranging information to the
GTWY.
• The transmitter is sending incorrect timing
data because incorrect ZIP code or incorrect
latitude/longitude information was entered
during installation.
• The outdoor transmitter unit (ODU) is not
operating properly or is not properly
connected to the remote terminal. Ensure
that the transmit cable is securely fastened
to the satellite out connector.
14
The transmitter is not available because
ranging has failed
This condition indicates that the transmitter is
not operational due to a ranging failure.
Ranging is the automated process of adjusting
satellite transmitter timing and power. The
satellite transmitter performs ranging as
necessary to ensure that it can communicate
successfully with the HX GTWY. A ranging
failure may occur due to antenna misalignment
or after several failed ranging attempts. This
condition may also be caused by adverse
weather conditions. In rare cases, this
condition may also indicate GTWY issues but,
in such cases, should clear within a few
minutes. For repeated messages of this type
on a system that was previously operational,
try to force ranging by performing the
Connectivity Test.
15
The transmitter is waiting for a ranging request
to be processed by the HX GTWY
This condition occurs when the system is busy
adjusting power and timing for other users.
This process may take up to a minute or more.
16
The transmitter is waiting for a transmit request
to be processed by the HX GTWY
This condition occurs when the system is
unable to provide transmit bandwidth. This
occurs when a large number of users sign on
simultaneously. This condition should clear
itself within a few minutes.
Table 5: Transmit code (TxCode) messages and corrective actions (Continued)
Code
Message
Corrective actions
Summary of Contents for HX100
Page 12: ... Figures xii 1037106 0001 Revision B 03 Draft ...
Page 14: ... Tables xiv 1037106 0001 Revision B 03 Draft ...
Page 34: ...Chapter 2 Preparing for the Installation 16 1037106 0001 Revision B 03 Draft ...
Page 42: ...Chapter 3 Installing the Hardware 24 1037106 0001 Revision B 03 Draft ...
Page 60: ...Chapter 4 Commissioning the HX50 HX100 Remote Terminal 42 1037106 0001 Revision B 03 Draft ...
Page 68: ...Chapter 5 Completing the Installation 50 1037106 0001 Revision B 03 Draft ...
Page 86: ...Chapter 6 Troubleshooting 68 1037106 0001 Revision B 03 Draft ...
Page 106: ...Chapter 7 The System Control Center 88 1037106 0001 Revision B 03 Draft ...
Page 128: ...Appendix C Disabling a Web browser s proxy connection 110 1037106 0001 Revision B 03 Draft ...