Chapter 7 • The System Control Center
1037106-0001 Revision B.03-Draft
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7
The transmitter is not available because the
satellite receiver is not tuned for normal
operation
Occurs when the transmitter is disabled for
safety reasons. If this condition occurs during
installation or commissioning, the installer
must close the Antenna Pointing program and
resolve the problem.
8
The transmitter is available
This is the normal operational state and
indicates that the transmitter is ready to
transmit data.
9
The transmitter is adjusting for optimal network
timing
Typically occurs when the remote terminal is
first commissioned or the first time it is used for
data traffic. This condition will normally occur
before the remote terminal can transmit
successfully. Typically, this process usually
takes less than a minute.
10
The transmitter is unable to communicate with
the HX GTWY
Indicates that the remote terminal has stopped
transmitting user data due to a number of
failures when sending data to the HX GTWY
over the satellite link. This condition could be
the result of packet loss due to inclement
weather conditions or, rarely, return channel
equipment failures in the HX GTWY.
11
The transmitter is not available because the
receiver software is out of date
Indicates that the software version currently
running is out of date and no longer viable.
From time to time, software updates are
required to accommodate network
infrastructure and feature upgrades as well as
to maintain network efficiency and fix known
problems. To ensure that you can enjoy
uninterrupted operation, these updates occur
automatically. However, it is possible to miss
an update if the remote terminal is shut down
for an extended period of time. Contact your
service provider to obtain the software update.
12
The transmitter is not receiving network control
messages from the HX GTWY
This condition indicates a HX GTWY
equipment outage. This should be a transient
condition and the system should recover
automatically.
Table 5: Transmit code (TxCode) messages and corrective actions (Continued)
Code
Message
Corrective actions
Summary of Contents for HX100
Page 12: ... Figures xii 1037106 0001 Revision B 03 Draft ...
Page 14: ... Tables xiv 1037106 0001 Revision B 03 Draft ...
Page 34: ...Chapter 2 Preparing for the Installation 16 1037106 0001 Revision B 03 Draft ...
Page 42: ...Chapter 3 Installing the Hardware 24 1037106 0001 Revision B 03 Draft ...
Page 60: ...Chapter 4 Commissioning the HX50 HX100 Remote Terminal 42 1037106 0001 Revision B 03 Draft ...
Page 68: ...Chapter 5 Completing the Installation 50 1037106 0001 Revision B 03 Draft ...
Page 86: ...Chapter 6 Troubleshooting 68 1037106 0001 Revision B 03 Draft ...
Page 106: ...Chapter 7 The System Control Center 88 1037106 0001 Revision B 03 Draft ...
Page 128: ...Appendix C Disabling a Web browser s proxy connection 110 1037106 0001 Revision B 03 Draft ...