Hughes HX100, Installation Manual

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Chapter 7 • The System Control Center
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1037106-0001 Revision B.03-Draft
3 The receiver is not locked to a signal If the remote terminal was operating before,
this condition is probably caused by inclement
weather conditions and may resolve itself
when the weather improves. Could also
indicate that the remote terminal cannot
receive the signal from the HX GTWY. This
message indicates a signal level lower than 30,
which could result from a weather outage at
the user location, a GTWY outage, a
misaligned or faulty antenna, or faulty cabling.
If this message continues to appear under
normal weather conditions, power-cycle the
remote terminal by unplugging the power cord
from the power source and plugging it back in.
4 The receiver is locked to the wrong network Should only occur during installation.
Otherwise it indicates that the receiver is
locked to an incorrect HX satellite. Can also
appear if the installer entered incorrect
information during manual pointing. If this
condition occurs during normal operation, it
could indicate a manual change to the satellite
parameters, or that the antenna has become
misaligned. Ensure that the antenna is aimed
at the correct satellite and verify that the
correct satellite parameters were entered
during registration.
5 The receiver is operational Normal operating state for the receiver.
Indicates that data is being received from the
HX GTWY. The transmitter will only operate
correctly when the receiver is in this state.
6 The receiver is not detecting a signal Occurs when the unit is not detecting a radio
signal from the antenna. May indicate a faulty
receiver or faulty cabling between the receiver
and the antenna. Check that the cables are
firmly connected to the remote terminal. If this
condition persists, power-cycle the remote
terminal by unplugging the power cord from the
power source and plugging it back in.
7 The receiver is locked to an unknown network Should only occur during installation or when
the receiver is locked to a non-HX satellite. In
rare cases, may also be due to a transient
outage at the HX GTWY. If this condition
occurs during pointing or commissioning, the
antenna has not been pointed correctly. If it
occurs during normal operation, could indicate
a change in satellite parameters, or that the
antenna has become misaligned. If the satellite
parameters have been changed,
re-commission the site. Otherwise, repoint the
antenna.
Table 4: Receive code (RxCode) messages and corrective actions (Continued)
Code Message Corrective actions