Hughes HN9200, Installation Manual

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Slow speed or intermittent operation
If you notice that the modem’s transmission speed is slow or that operation is intermittent, make
sure the transmit and receive cable connectors are finger tight. (Make sure connectors are properly
aligned—not cross threaded, and finger tight with no play.)
Viewing problem-related statistics
Note: The Detailed Problem Statistics page and link are present on your HN9200 only if
they have been enabled by the NOC.
You can use the Detailed Problem Statistics page to view selected operational statistics recorded
over a recent specific hourly time frame.
To view statistics:
1. Click Detailed Problem Statistics on the System Control Center home page—or in the left
panel of other System Control Center pages.
The Detailed Problem Statistics page appears.
Figure 76: Detailed Problem Statistics
2. From the drop-down list above the Get Statistics button, select a category of statistics (for
example, TCP Acceleration).
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HN9200 Satellite Modem Installation Guide
1038622-0001 Revision B
Chapter 8 Troubleshooting