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Gestetner G060, Service Manual

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Gestetner G060 Service Manual Download Page 950

Tech Service Bulletin No. G060/G570 – 019 
Page 3 of 3 

Even though the cover sheet is one-sided, the 1st sheet of paper will still be sent through the duplex unit 
and inverted, as the job has been selected as a duplex job in the driver. This cover sheet image is then 
printed on the rear side, i.e. the side without the letterhead. 
 

 

3 

4 

5 

1 

Duplex Path 

2 

Letter

 

Head

 

Normal

 

Normal

 

 

 

  

b. When selecting a 

double-sided cover sheet

:  

In this case, letterhead paper should be loaded into a tray and normal paper in another tray. 
 

 

3 

4 

5 

1 

Duplex Path

2 

Letter 

Head 

Normal 

Normal 

 

 

NOTE: 

Please load the letterhead paper in the paper tray 

Face up

. 

 
 

Letterhead paper orientation for paper loading  
LH: Letterhead 
 

 

LH - Paper tray 

LH - Bypass 

Simplex jobs 
 

Face-down Face-up 

Duplex jobs 

Face-up 

 

1-sided coversheet:

 Face-up

 

 
 

 
 
 
 
 
 

Summary of Contents for G060

Page 1: ...G060 G570 G082 SERVICE MANUAL 001159MIU RICOH GROUP COMPANIES...

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Page 3: ...G060 G570 G082 SERVICE MANUAL RICOH GROUP COMPANIES...

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Page 5: ...G570 SERVICE MANUAL RICOH GROUP COMPANIES...

Page 6: ......

Page 7: ...G570 SERVICE MANUAL RICOH GROUP COMPANIES...

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Page 9: ...G060 G570 G082 SERVICE MANUAL 001159MIU...

Page 10: ......

Page 11: ...RMISSION OF RICOH CORPORATION All product names domain names or product illustrations including desktop images used in this document are trademarks registered trademarks or the property of their respe...

Page 12: ......

Page 13: ...tion Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program Untrained and uncertified users utilizing information contained in...

Page 14: ......

Page 15: ...ANIER RICOH SAVIN G060 DSc38 2138 AH AP3800C SLP38c G570 DSc38S 2138CMF AP3800CMF SLP38cS G082 DSc38F 2138E AP3850C SLP38c DE DOCUMENTATION HISTORY REV NO DATE COMMENTS 9 2001 Original Printing 1 2 20...

Page 16: ......

Page 17: ...1 8 Accessory Check 1 8 Installation Procedure 1 9 PREVENTIVE MAINTENANCE 2 PREVENTIVE MAINTENANCE 2 1 2 1 USER MAINTENANCE 2 1 2 2 SERVICE MAINTENANCE 2 3 REPLACEMENT AND ADJUSTMENT 3 REPLACEMENT AN...

Page 18: ...SENSOR 3 15 3 6 4 RIGHT DOOR UNIT 3 16 3 6 5 REGISTRATION SENSOR AND RELAY SENSOR 3 17 3 6 6 PAPER FEED CLUTCHES 3 17 3 6 7 BY PASS FEED CLUTCH 3 18 3 6 8 TRAY LIFT MOTOR 3 18 3 7 TRANSFER AND PAPER...

Page 19: ...4 9 4 4 TROUBLESHOOTING GUIDE 4 35 4 4 1 IMAGE QUALITY 4 35 4 4 2 COLOR SHIFT 4 39 Adjustment Standard Max 200 m 4 41 Preparation 4 41 How to measure the gap between color lines 4 46 4 4 3 COLOR SHIFT...

Page 20: ...r Height Sensor 5 49 Table 2 Paper Size Switch Tray 2 5 49 Table 3 Paper Size By pass Table 5 49 5 3 3 OUTPUT CHECK TABLE 5 50 5 3 4 TEST PATTERN SP5 997 5 54 5 4 FIRMWARE UPDATE PROCEDURE 5 55 5 4 1...

Page 21: ...15 Toner End Detection 6 15 Toner End Recovery 6 15 6 2 6 DEVELOPER INITIALIZATION 6 16 6 3 LASER EXPOSURE 6 17 6 3 1 OVERVIEW 6 17 6 3 2 OPTICAL PATH 6 18 6 3 3 LASER SYNCHRONIZING DETECTOR 6 19 Ove...

Page 22: ...SEPARATION 6 47 6 7 1 OVERVIEW 6 47 6 7 2 TRANSFER BELT DRIVE 6 48 6 7 3 TRANSFER AND CLEANING CURRENT 6 49 6 7 4 TRANSFER BELT CLEANING 6 50 6 7 5 TRANSFER BELT CONTACT 6 51 Mechanism 6 51 ACS Auto...

Page 23: ...6 72 Sequential Stacking 6 72 Stapling 6 73 Punching 6 73 6 11 IEEE1394 INTERFACE 6 74 6 11 1 SPECIFICATIONS 6 74 Hardware Specification 6 74 System Requirements 6 74 6 11 2 IEEE1394 6 74 6 11 3 BLOC...

Page 24: ...MENT AND ADJUSTMENT 8 1 1 1 COVER REPLACEMENT 8 1 1 2 ROLLER REPLACEMENT 8 2 1 2 1 PAPER FEED SEPARATION AND PICK UP ROLLERS 8 2 1 3 PAPER FEED MOTOR AND MAIN BOARD 8 3 1 4 TRAY LIFT MOTOR 8 4 1 5 PAP...

Page 25: ...ION DESCRIPTIONS 10 10 2 1 OVERVIEW 10 10 2 1 1 MECHANICAL COMPONENT LAYOUT 10 10 2 1 2 ELECTRICAL COMPONENT LAYOUT 10 11 2 2 PAPER FEED 10 12 2 3 SEPARATION ROLLER AND PICK UP ROLLER RELEASE 10 13 2...

Page 26: ...11 15 4 2 DRIVE LAYOUT 11 16 4 3 JUNCTION GATES 11 17 4 4 TRAY SHIFTING 11 18 4 4 1 TRAY SHIFT MECHANISMS 11 18 Tray 1 Upper Tray 11 18 Tray 2 Lower Tray 11 19 4 5 TRAY UP DOWN MECHANISMS 11 20 4 5 1...

Page 27: ...PONENT DESCRIPTIONS 12 5 2 3 BASIC OPERATION 12 6 2 4 PAPER OVERFLOW DETECTION 12 7 SPECIFICATIONS SPECIFICATIONS 13 1 1 GENERAL SPECIFICATIONS 13 1 1 1 SUPPORTED PAPER SIZES 13 3 1 1 1 PAPER FEED 13...

Page 28: ...Docking the Rack and Printer Mainframe 1 11 1 5 2 CF EXPANDER 1 13 Accessories Check List 1 13 CF Expander Installation 1 13 1 5 3 40GB HDD 1 19 Accessories Check List 1 19 40 GB HDD Installation 1 1...

Page 29: ...pansion Board on the Controller CN13 3 20 NVRAM on the BCU IC20 3 21 3 4 11 REQUIRED ACTIONS WHEN REPLACING ITEMS 3 22 3 5 PRINTER ENGINE 3 23 3 5 1 TONER SUPPLY UNIT 3 23 Preparation 3 23 M Toner Sup...

Page 30: ...Screen 5 5 Others 5 6 5 3 PRINTER SP MODE 5 7 5 3 1 SP MODES 5 7 5 3 2 BIT SWITCH PROGRAMMING 5 8 5 4 COPY SP MODE 5 9 5 4 1 SP MODES 5 9 SP1 XXX Feed 5 9 SP2 XXX Drum 5 16 SP3 XXX Process 5 27 SP4 X...

Page 31: ...er Features 5 92 Printer Facsimile Scanner Settings 5 92 Counter 5 93 Maintenance 5 93 5 10 DIP SWITCHES 5 94 Controller Board 5 94 BCU Board 5 94 6 DETAILED DESCRIPTIONS 6 1 6 1 SCANNING 6 1 6 1 1 OV...

Page 32: ...bits 6 21 Fax Application Transmission Reception 6 21 SPECIFICATIONS 7 1 1 GENERAL SPECIFICATIONS COPY MODE 7 1 2 GENERAL SPECIFICATIONS SCANNER MODE 7 5 3 SUPPORTED PAPER SIZES 7 6 3 1 PLATEN ARDF OR...

Page 33: ...ED ORIGINAL MODE 8 11 2 2 JAM DETECTION 8 12 3 SERVICE TABLES 8 13 3 1 DIP SWITCHES 8 13 3 2 TEST POINTS 8 13 3 3 FUSES 8 13 4 DETAILED DESCRIPTIONS 8 14 4 1 MAIN COMPONENTS 8 14 DRIVE LAYOUT 8 15 4 3...

Page 34: ...YER 2 10 2 2 4 D CHANNEL NETWORK LAYER 2 11 2 2 5 B CHANNEL LINK LAYER 2 11 2 2 6 B CHANNEL NETWORK LAYER 2 12 2 2 7 TRANSPORT LAYER 2 12 2 2 8 SESSION LAYER 2 13 2 2 9 DOCUMENT LAYER 2 14 2 2 10 PRES...

Page 35: ...5 SG3 BOARD 4 6 4 2 6 SIG4 BOARD 4 7 4 3 VIDEO DATA PATH 4 8 4 3 1 TRANSMISSION 4 8 Memory Transmission and Parallel Memory Transmission 4 9 Immediate Transmission 4 9 JBIG Transmission 4 9 I G3 ISDN...

Page 36: ...1 CONTROLLER 3 1 3 2 CONTROLLER PSU 3 2 3 3 PRINTER ENGINE 3 2 4 TROUBLE SHOOTING 4 1 4 1 CONTROLLER SELF DIAGNOSTICS ERRORS 4 1 4 2 INTERNAL ERROR 4 2 4 3 SERVICE CALL CONDITIONS 4 2 5 SERVICE TABLE...

Page 37: ...mory 6 3 Options 6 4 6 1 2 BOARD LAYOUT 6 5 6 1 3 PRINT DATA PROCESSING 6 6 6 1 4 BUILT IN COLOR MANAGEMENT 6 7 6 1 5 POINT TO POINT DIAGRAM 6 7 6 2 PRINTER ENGINE 6 8 SPECIFICATIONS 7 1 1 GENERAL SPE...

Page 38: ......

Page 39: ...r and developer are non toxic but if you get either of them in your eyes by accident it may cause temporary eye discomfort Try to remove with eye drops or flush with water as first aid If unsuccessful...

Page 40: ...or not sealing them apart may lead to chemical reactions and heat build up LASER SAFETY The Center for Devices and Radiological Health CDRH prohibits the repair of laser based optical units in the fi...

Page 41: ...s Incorporated PCL is a registered trademark of Hewlett Packard Company Ethernet is a registered trademark of Xerox Corporation PowerPC is a registered trademark of International Business Machines Cor...

Page 42: ......

Page 43: ...HER G565 TROUBLESHOOTING G060 FOUR BIN MAILBOX G566 SERVICE TABLES G060 SPECIFICATIONS G060 DETAILED DESCRIPTIONS G060 COPIER FEATURE EXPANDER G570 DUPLEX UNIT G571 ARDF G564 ONE TRAY PAPER FEED UNIT...

Page 44: ......

Page 45: ...INSTALLATION...

Page 46: ......

Page 47: ...sudden temperature changes which include 1 Direct cool air from an air conditioner 2 Direct heat from a heater 6 Avoid installing the machine in areas that might be exposed to corrosive gas 7 Install...

Page 48: ...y the plug in the outlet 2 Avoid using an outlet extension plug or cord 3 Ground the machine 1 Input voltage level 120 V 60 Hz More than 10 A 2 Permissible voltage fluctuation 10 3 Do not put or place...

Page 49: ...2 PFU 2 Trays Items 1 3 3 LCT Items 1 2 4 Two tray finisher Item 7 Item 8 Total 128 MB needed or 9 Item 1 2 or 3 5 3 types of punch kit Item 6 Item 4 6 Four bin mailbox Items 4 5 7 Duplex unit 8 3 typ...

Page 50: ...E1394 Board Needs the memory DIMM Unpack the printer Will the paper feed unit or LCT be installed Place the printer on the paper feed unit or LCT Install the paper feed unit or LCT Install the control...

Page 51: ...total counter starts from 0 Off Counting method SP5 045 1 Specifies whether the counting method used in meter charge mode is based on developments or prints Important This SP can only be done before...

Page 52: ...the counters to 0 Important This must be done at installation after all the above settings have been finished The negative counters used in meter charge mode will be reset to zero NOTE 1 The default s...

Page 53: ...Two tray Finisher Punch Unit Four bin Mailbox DIMM Memory 64 128 256 MB IEEE1394 Board HDD NVRAM Note for Transporting the Machine If it is difficult to slide the machine across the floor after insta...

Page 54: ...ATION Accessory Check Check the quantity and condition of the accessories in the box against the following list Description Q ty 1 Punch unit 1 2 Sensor arm 1 3 Hopper 1 4 Step screw 1 5 Spring 1 6 Sp...

Page 55: ...lug its power cord If the two tray finisher is installed disconnect it and pull it away from the machine 1 Unpack the punch unit and remove all tape and shipping retainers 2 Open the front door and re...

Page 56: ...TION G060 1 10 SM 4 Remove the hopper cover A x 2 5 Install the sensor bracket B stepped x 1 6 Install the spring C 7 Install the 2 mm spacer D 8 Install the punch unit E x 2 stepped x 1 B377I101 WMF...

Page 57: ...mp them as shown 10 Slide in the hopper B 11 Fasten the two 1 mm spacers C to the rear frame for future adjustment NOTE The spacers are used to adjust the horizontal positioning of the punch holes 12...

Page 58: ......

Page 59: ...PREVENTIVE MAINTENANCE...

Page 60: ......

Page 61: ...s When the machine s default settings are used an error message is displayed when a maintenance counter reaches the value in the PM table below except for the items in maintenance kit H NOTE To have t...

Page 62: ...tenance kit D Color C M Y Development Unit R Included in maintenance kit B Fusing Unit R Included in maintenance kit C Oil Supply Unit R Included in maintenance kit G Waste Toner Bottle R Included in...

Page 63: ...Roller R By pass Separation Roller R One tray Paper Feed Unit 500 sheets x 1 Item 20K 50K 100K 150K 1 000K EM Remarks Relay Roller C Damp cloth Bottom Plate Pad C Damp cloth Two tray Paper Feed Unit 5...

Page 64: ......

Page 65: ...REPLACEMENT AND ADJUSTMENT...

Page 66: ......

Page 67: ...main switch and unplug the machine before beginning any of the procedures in this section NOTE This manual uses the following symbols See or refer to Screw Connector Clip ring E ring 3 1 SPECIAL TOOL...

Page 68: ...feed station NOTE The side to side registration for the optional paper feed unit LCT and duplex unit can be adjusted with SP mode or with the user tools Maintenance menu Adjustment Standard Leading ed...

Page 69: ...tion adjustment is executed under a specified condition to optimize the color prints If a color registration shifts execute Auto Adjust with the user tools Maintenance menu Color registration or SP5 9...

Page 70: ...adjustment procedure compare the Current Value gradation scale with the Default Value Select the density for each of the 15 adjustable points excluding points 0 and 255 from the Default Value gradatio...

Page 71: ...per exit cover B 1 hook if the optional mailbox is not installed 4 Open the upper right cover C 5 Upper rear cover D x 4 3 3 2 PAPER EXIT TRAY 1 Paper exit tray A x 2 3 3 3 UPPER RIGHT COVER 1 Right c...

Page 72: ...Remove the optional finisher from the printer if it is installed 2 Remove the optional duplex inverter unit if it is installed 3 Connector cover A if the optional duplex unit is not installed 4 Left...

Page 73: ...M 3 7 G060 Replacement and Adjustment 3 3 6 UPPER LEFT COVER AND OPERATION PANEL 1 Open the front cover 2 Open the upper light cover 3 Operation panel A x 2 x 2 2 hooks 4 Upper left cover B x 2 1 hook...

Page 74: ...ON DECAL LOCATIONS Caution decals are placed as shown below WARNING Be sure to turn off the main switch and disconnect the power plug from the power outlet before beginning any disassembly or adjustme...

Page 75: ...VERS 4 Right cover 3 3 EXTERIOR COVERS 5 Securing screws for the toner supply unit A x 4 6 Securing screws for the laser optics housing unit B x 2 7 Hold the toner supply unit C up Then lower the unit...

Page 76: ...e not caught by the brackets If you roughly remove the unit without paying attention to this point the cables will be caught by bracket and the laser diode board may be damaged To ensure that the unit...

Page 77: ...enta and yellow 3 Print out the following test pattern 17 cross stitch main scan with SP5 997 4 Check these test patterns If the laser beam pitch is not correct vertical black strips seem to appear Cr...

Page 78: ...using unit 3 1 2 LASER OPTICS HOUSING UNIT 2 Cover A x 4 3 Polygon mirror motor B x 4 and x 1 3 4 4 LASER SYNCHRONIZING DETECTOR BOARDS 1 Laser optics housing unit 3 1 2 LASER OPTICS HOUSING UNIT 2 Sy...

Page 79: ...C counter clockwise 4 Pull the required development unit D out 5 Install a new development unit 6 Check that the development units are installed in the proper color order black yellow cyan magenta mo...

Page 80: ...Tray 2 2 Pick up roller A 1 hook 3 Feed roller B x 1 4 Separation roller C x 1 By pass Tray 1 Open the right door 2 By pass tray cover A 1 hook x 1 3 Raise the paper end sensor actuator 4 Pick up rol...

Page 81: ...A 3 By pass tray cover B x 2 2 hooks 4 There is a square hole C on each side of the tray Insert a screwdriver into each of the holes 5 Paper width detection board D x 1 x 1 3 6 3 VERTICAL TRANSPORT S...

Page 82: ...over 3 3 EXTERIOR COVERS 2 Upper rear cover 3 3 EXTERIOR COVERS 3 Upper right cover 3 3 EXTERIOR COVERS 4 Right rear cover A x 4 5 Open the right door 6 Lift the vertical transport unit B to remove it...

Page 83: ...1 4 Relay sensor C x 1 3 6 6 PAPER FEED CLUTCHES 1 Paper Trays 2 Rear cover 3 3 EXTERIOR COVERS 3 Swing out the high voltage supply unit 3 6 2 MOVING THE HIGH VOLTAGE SUPPLY UNIT C B OUT OF THE WAY 4...

Page 84: ...the latch the opposite direction 5 Upper guide plate B x 4 6 Support plate C x 2 7 Relay gear D 1 hook 8 By pass feed clutch E x 1 3 6 8 TRAY LIFT MOTOR 1 Rear cover 3 3 EXTERIOR COVERS 2 Swing out t...

Page 85: ...counterclockwise 3 5 PCU AND DEVELOPMENT UNIT 3 Pull out the transfer unit D until the entire unit is visible 4 Grasp the transfer unit grips as shown above Lift the unit to remove it NOTE Grasp the...

Page 86: ...tion of the mark keeping your eyes at the same height as the mark Rotate the cleaning drive gear A either clockwise or counterclockwise for fine position adjustment 2 Rotate the transfer belt drive ge...

Page 87: ...1 TRANSFER UNIT 3 Transfer cleaning unit A x 1 3 pins NOTE When reassembling check that the transfer unit lock bracket 3 7 1 TRANSFER UNIT is installed and that the transfer unit release lever is put...

Page 88: ...gear B 1 hook 1 bearing 4 Cleaning bias roller C 5 Idle gear D 6 Bushings E F 1 spring for each NOTE The front and rear bushings have different springs Front a long thin silvery spring Rear a short t...

Page 89: ...cing the belt hold the belt at its end 1 Transfer unit 3 7 1 TRANSFER UNIT 2 Transfer cleaning unit 3 7 2 TRANSFER BELT CLEANING UNIT 3 Release lever A x 1 4 B x 1 5 Transfer exit guide C x 1 1 step s...

Page 90: ...ng the wire down to prevent it from touching the PCUs 8 Wire contact G 9 Transfer entrance guide H x 2 10 Grounding plate I x 1 11 Right bracket J x 1 Reassembly Set the transfer entrance guide in pos...

Page 91: ...hing NOTE The front and rear roller holder plates are greased Do not touch the grease If the grease has been wiped off apply grease G 501 or Barrierta S552R to the same place 15 Transfer belt roller P...

Page 92: ...ot number comes to the rear side of the machine NOTE 1 If the transfer charge brushes are dirty clean them with a vacuum cleaner 2 If the drive rollers are dirty clean them with a damp cloth 3 When re...

Page 93: ...s in the correct position If the spring is out of position and not in contact with the front plate high voltage leak may occur causing a malfunction Drive Gear and Left Drive Roller Normally you do no...

Page 94: ...f it is installed 3 Fusing unit A After replacing the fusing unit optimize the line speed for fusing unit by adjusting the speed of development motor K with the Maintenance menu in the user tools Menu...

Page 95: ...om the printer if it is installed 2 Open the duplex inverter unit if it is installed 3 Fusing unit 3 8 1 FUSING UNIT 4 Oil supply Unit A 3 8 3 UPPER COVER 1 Oil supply unit A 2 Knob B x 1 3 Oil unit s...

Page 96: ...his order the drive gears are not properly engaged causing mechanical noise 2 Lower paper guide plate B Step screw x 1 x 1 NOTE When reassembling insert the hook C into the lower cover groove D Otherw...

Page 97: ...Adjustment 3 Pressure springs E 4 Belt tension springs F G 5 x 4 H 6 Pressure brackets I NOTE If you have difficulty removing the brackets press down one of the places indicated by the arrows J K G060...

Page 98: ...he lamp terminals 2 The fusing unit provided as a maintenance kit has the detection board M The unit that comes with the machine does not have this 8 Fuse terminal N x 1 9 Thermistor connector O x 1 1...

Page 99: ...er positions When adjustment is necessary secure them in the inner positions Do not place the entrance guide at the upper position or a paper jam will occur 3 Gear holder B x 1 4 Gear C x 1 NOTE When...

Page 100: ...FUSING G060 3 34 SM 8 Pressure roller unit G x 4 9 Pressure roller stoppers H I x 1 each 10 C rings J K 11 Bearings L M 12 Pressure roller N G060R805 WMF G060R806 WMF H I J K L M N G...

Page 101: ...G SM 3 35 G060 Replacement and Adjustment 3 8 6 PAPER EXIT 1 Paper exit cover 3 3 EXTERIOR COVERS 2 Exit upper limit sensor cover A x 2 3 Exit upper limit sensor B 4 Paper exit sensor C G060R601 WMF A...

Page 102: ...B 4 Connector C 5 Swing out the controller box D x 4 NOTE When the controller box is swung out free run tests can still be done However because the LD cables are disconnected no output appears 3 9 2...

Page 103: ...x 3 5 Inner bracket E x 2 6 Connector cover F x 1 7 BCU G x 8 x 23 NOTE After replacing the BCU or controller remove the NVRAM on the old board and install it on the new board The total counter inform...

Page 104: ...D LAYOUT 1 Enter SP mode and print out the SMC reports with SP5 990 if possible 2 Turn off the main switch and unplug the power cord 3 Replace the NVRAM on the controller and reassemble the machine 4...

Page 105: ...BOARD C B 1 Rear cover 3 3 EXTERIOR COVERS 2 High voltage supply board A x 6 x 16 3 9 6 PSU 1 Left cover 3 3 EXTERIOR COVERS 2 PSU A x 5 x 12 NOTE Check that the interlock switches on the PSU work no...

Page 106: ...and M drum gears with the flywheels A C and color drum motor flywheel D x 1 for each NOTE Do not separate the flywheels from the gears The flywheels are secured with nuts and screws The nuts will drop...

Page 107: ...controller box 3 9 1 MOVING THE CONTROLLER BOX OUT OF THE WAY 3 K C and M drum gears with the flywheels 3 10 1 REGISTRATION CLUTCH 4 Y drum gear x 1 3 10 1 REGISTRATION CLUTCH 5 Lower gear guide 3 10...

Page 108: ...the bottom half of the illustration or problems will occur If the cables are routed as shown in Case 1 the black and yellow development clutch cables are connected the other way around causing an abno...

Page 109: ...ver 3 3 EXTERIOR COVERS 2 Upper gear guide A x 4 3 Lower gear guide B x 5 4 Development clutches 3 7 2 DEVELOPMENT CLUTCHES 5 Three gears C E 6 Timing belt F 7 Four gear drive holders G J x 1 for each...

Page 110: ...3 1 spring 1 belt 3 10 4 DRUM DRIVE MOTOR CMY AND DRUM DRIVE MOTOR K 1 Rear cover 3 3 EXTERIOR COVERS 2 Development clutch securing plate 3 10 3 DEVELOPMENT DRIVE MOTOR CMY 3 Drum drive motor CMY A x...

Page 111: ...R COVERS 2 Upper rear cover 3 3 EXTERIOR COVERS 3 Fusing fan duct A x 1 x 1 4 Upper duct B x 2 NOTE If you have difficulty removing the duct remove the right duct C 5 Development clutch securing plate...

Page 112: ......

Page 113: ...TROUBLESHOOTING...

Page 114: ......

Page 115: ...f SP2 223 001 auto initialization at unit replacement is enabled 1 Successfully completed Developer initialization is successfully completed 2 Forced termination Developer initialization was forcibly...

Page 116: ...ner supply tube is bent caught or damaged 1 Shielding tape is not removed 1 Remove the shielding tape to supply developer to the unit 2 Development unit is not firmly installed causing poor connection...

Page 117: ...ne If an image problem such as low image density is observed check the following points Transfer belt Belt guide plate ID sensor 4 Sampling data error Not enough data can be sampled 5 Gamma error Gamm...

Page 118: ...te 1 08 Sampling time out Data sampling cannot be done within the allocated time 09 Sampling start error The start mark cannot be detected within the allocated time 10 Pattern length mismatch The patt...

Page 119: ...nit 02 03 04 05 06 10 11 12 7 Clean the development unit and adjust the toner density The transfer belt is covered with toner 3 Development does not work properly All error codes Check all units and h...

Page 120: ...execution on the screen The green LED on the BICU keeps blinking faintly this is normal even under one of the following conditions 1 Poor connection between the toner cartridge detection board and th...

Page 121: ...P5 990 004 in SP mode can check the latest 10 SC codes detected and total counters when the SC code is detected NOTE 1 If the problem concerns electrical circuit boards first disconnect then reconnect...

Page 122: ...ers 630 Account control 640 CSS 650 Network 670 Internal data processing 6XX Communication 680 Unique for a specific model 700 Original handling 710 730 Mail box 740 Finisher 750 Stapler 1 760 Stapler...

Page 123: ...main switch off and on 2 Check the cables 3 Replace the polygon motor SC220 Synch detection signal error 1 220 001 Y 220 002 M 220 003 C 220 004 K0 220 005 K1 The front for K Y or rear for C M laser s...

Page 124: ...ion of front C M or rear K Y synchronizing detector board the beam does not target the photo detector Defective front C M or rear K Y synchronizing detector board Defective LD unit After doing any of...

Page 125: ...BCU and LD units Defective BCU Defective LD unit 1 Turn the main switch off and on 2 Check the cables between the LD units and the BCU 3 Replace the LD unit 4 Replace the BCU SC 231 FGATE timeout 231...

Page 126: ...problem when switching the actuator Brown fuse FU81 on the Power supply unit 1 Turn the main switch off and on 2 Check the sensor actuator position of the LD positioning motor 3 Replace the LD positi...

Page 127: ...CU or clean the development unit that causes toner to drop on the transfer belt SC 370 TD sensor K Adjustment error SC 371 TD sensor Y Adjustment error SC 372 TD sensor C Adjustment error SC 373 TD se...

Page 128: ...or disconnected Dirty drum cleaning incomplete 1 Turn the main switch off and on 2 Clean the ID sensor and adjacent parts 3 Check the drum cleaning condition 4 Check the ID sensor connector 5 Replace...

Page 129: ...y board if no voltage is supplied 4 If the result is OK at step 2 check if the high voltage supply cable or development unit is grounded Replace the high voltage supply cable if it damages Replace the...

Page 130: ...the thermistor 1 which is at the left fusing unit side of the laser optics unit is higher than 70 C for 10 seconds consecutively the BCU determines that the circuit is shorted and displays this SC co...

Page 131: ...tch off and on 2 Reset the transfer belt unit 3 Clean or replace the transfer belt H P sensor and or transfer belt set sensor 4 Replace the transfer belt contact motor 5 Check the contact and release...

Page 132: ...detected within 10 seconds the machine asks the user to reset the tray If this condition occurs three consecutive times the SC is generated Defective paper lift sensor Defective tray lift motor Defect...

Page 133: ...n a specific number of pulses after the tray motor and stack transport clutch turn on to transport the paper stack If the end fence home position sensor stays ON for a specific number of pulses after...

Page 134: ...he paper feed unit Defective tray lift motor or connector disconnection Defective lift sensor or connector disconnection For the LCT Defective stack transport clutch or connector disconnection Defecti...

Page 135: ...disconnection Defective BCU 1 Turn the main switch off and on 2 Check the connector and or replace the fusing fan motor 3 Replace the BCU SC 541 Heating roller thermistor error The temperature measure...

Page 136: ...ion of the thermistor Loose connection between the fusing unit and main frame 1 Check if the fusing unit is properly set and connected to the main frame 2 Check if the heating roller thermistor connec...

Page 137: ...onds Pressure roller thermistor out of position 1 Replace the fusing unit A SC 556 Pressure roller fusing lamp temperature fluctuation The pressure roller temperature changes by 20 C or more in one se...

Page 138: ...BCU problems PSU problems in the machine Duplex control board problem 1 Turn the main switch off and on 2 Check if the cable of the duplex inverter unit is properly connected 3 Replace the PSU if no p...

Page 139: ...e BCU does not receive a memory address command from the controller 60 seconds after paper is in the position for registration Loose connection Defective controller Defective BCU 1 Turn the main switc...

Page 140: ...s moving up The upper stack height sensor 1 is deactivated consecutively not detecting paper for 15 seconds after the shift tray starts moving down When the upper tray moves from lower paper exit to t...

Page 141: ...connection Defective exit guide plate open sensor Defective exit guide plate motor 1 Turn the main switch off and on 2 Check if the connectors of the sensor and motor are properly connected 3 Replace...

Page 142: ...t 2 sensor 4 Replace the tray 2 shift motor SC 818 Watch dog error While the system program is running other processes do not operate at all Defective controller Software error 1 Turn the main switch...

Page 143: ...here are 47 types of error code 0001 to 4005 depending on the cause of the error The CPU detects an error and displays the specific error code with the program address where the error occurs System fi...

Page 144: ...IC on the controller cannot be properly recognized 6105 PHY IC loop back error An error occurred during the loop back test for the PHY IC on the controller Defective controller 1 Turn the main switch...

Page 145: ...f diagnosis error optional RAM XXXX Detailed error code 0302 Composition error Slot 0 The result of checking the composition data of the RAM in Slot 0 CN5 on the controller is incorrect 0401 Verificat...

Page 146: ...f and on 2 Replace the standard ROM DIMM CTL SC 837 1602 Self diagnosis error Font ROM option The data in the font ROM optional ROM DIMM is damaged Defective optional ROM DIMM 1 Turn the main switch o...

Page 147: ...4 Replace the controller CTL SC 990 Software performance error The software makes an unexpected operation Defective software Defective controller Software error 1 Turn the main switch off and on 2 Re...

Page 148: ...a and information needs to be sent back to your product specialist Symptom Possible Causes Action taken Summary sheet SP mode 1 Service Print Summary SMC All SP5 990 002 Logging SP5 990 004 Printer dr...

Page 149: ...eared image for 4C thin lines or white lines in solid image areas 4C thin lines become smeared in the paper feed direction or white lines appear in solid image areas Spurs are located just before the...

Page 150: ...this condition the supplied toner cannot be properly charged causing toner to flow out from the development unit Fireflies Fireflies may appear with originals that have a high image area ratio after...

Page 151: ...n outputs if the transfer current is increased too much Therefore after adjusting the transfer current it is necessary to check the results by making a solid or halftone image in duplex mode Image den...

Page 152: ...rs Based on the average daily printing volume of 500 prints self check would be performed first thing every morning These settings are suitable for machines which are used during the day and then kept...

Page 153: ...to the color line already transferred to the paper The registration roller speed adjusted by color development motor speed and fusing belt roller speed adjusted by black development motor speed are a...

Page 154: ...Page 4 42 43 Sub scan Page 40 41 Transfer Unit Page 4 46 2 Color shifts only at the leading edge area sometimes causing shock jitter magenta or cyan lines Registration roller speed is not appropriate...

Page 155: ...ailed SP mode settings Mode SP5 997 Test Pattern Setting Tray selection Pattern Color mode Resolution Paper size By pass Normal color 600 dpi 2 05 Full Color 600x600 Normal color 1200 dpi 2 05 Full Co...

Page 156: ...oller is too fast magenta jitter may appear at 67 mm and or cyan jitter at 165 mm from the trailing edge This is caused by the mechanical shock when the trailing edge of the paper passes the registrat...

Page 157: ...d value from m to dots with the following formula Then add or subtract the calculated dot value in the SP mode Correction dots Measured value m 21 2 or 42 4 600 dpi mode 1 dot 42 4 m 1200 dpi mode 1 d...

Page 158: ...Measured value mm 287 x 10000 If the color line is enlarged in relation to black add the correction value to the current setting If the color line is reduced in relation to black subtract the correcti...

Page 159: ...rent setting If color YMC has shifted to the right in relation to black subtract the above value from the current setting Examples If the magenta line has shifted to the left by 40 m add 4 to the curr...

Page 160: ...004 005 and SP1 005 003 depending on the mode selected SP1 004 004 Normal paper Color mode 1200 dpi 62 5 mm s SP1 004 005 Normal Paper Color mode 600 dpi 125 mm s SP1 005 003 Thick Paper 62 5 mm s Pat...

Page 161: ...is larger than the black grid Yellow becomes larger from left to right in Fig 1 but cyan and magenta become larger from right to left This is because the laser writing direction for B Y is different f...

Page 162: ...rinted in step 3 Sometimes a magnification scope must be used to measure the amount of color shift between colors 5 If the result is not within the target go to the next step Fusing Registration Rolle...

Page 163: ...grid pattern for each of the following modes using A3 11 x17 paper 1 Normal 600 dpi 2 Normal 1200 dpi 3 If the color has shifted within 100 mm from the leading edge follow the troubleshooting procedur...

Page 164: ...12 using A3 11 x17 paper SP5 997 Test Pattern Setting Mode Tray selection Pattern Single Color Color Mode Resolution Normal color 600 dpi 2 12 6 Black Single Color 600x600 3 Depending on the paper us...

Page 165: ...y1 202 A2 Tray2 202 B4 Shorted SC501 502 Open Paper Jam is detected whenever a print is made Relay sensor 202 A8 Shorted Paper Jam is detected even if there is no paper Open Paper Jam is detected when...

Page 166: ...0A 125V 5 A 250V No response No DC power is supplied to the electrical components FU81 3 15 A 250 V 3 15A 250V Only 12V DC power is not supplied SC260 or SC261 may occur This fuse is directly soldered...

Page 167: ...SERVICE TABLES...

Page 168: ......

Page 169: ...d Escape key together until the above message in the illustration appears on the display NOTE If you switch the machine off any jobs stored on the hard disk using the sample print and locked print fea...

Page 170: ...etting appearing on the display is the current setting Select the required setting using the Up Down arrow keys then press the Enter key The previous value remains if the Enter key is not pressed Exit...

Page 171: ...ted The following are the major abbreviations used for the SP modes for which the full description is over 14 characters Paper Type N Normal paper TH Thick paper Color Mode Color K Black in B W mode Y...

Page 172: ...on the screen when the CF expander unit is installed P in the right hand side of the mode number column means that this SP mode relates to the Printer Controller If P is not in the column this SP mode...

Page 173: ...radation 2 Color Pattern Prints the test page to check the color balance before and after the gamma adjustment Gamma Adj 1 Black Cyan Magenta Yellow 1 Adjusts the printer gamma for the mode selected i...

Page 174: ...details and Bit Switch 3 bit 0 See PUB C 045 for details 1 Enter the SP mode select Service Menu then press Enter twice 2 Select 1 2 3 or 4 for the desired bit switch then press Enter V W Move to the...

Page 175: ...0 0 1 mm step Paper Buckle Paper Buckle Paper Tray or By pass Paper Type Process Speed Paper Type N Normal TH Thick 1 P 62 5 2 P 125 3 P 185 4 B N 62 5 5 B N 125 6 B N 185 7 B TH 003 8 B OHP Adjusts...

Page 176: ...s the maximum toner amount for image development 100 to 400 260 1 step 106 2 Toner Limit Text CTL 100 to 400 190 1 step 5 3 2 BIT SWITCH PROGRAMMING NOTE Currently the bit switches are not being used...

Page 177: ...tion After the main switch has been turned on the machine enters the print ready condition when the heating roller temperature reaches the temperature specified in this SP mode When the machine is in...

Page 178: ...n when changing the process speed Fusing temperature must be decreased when the machine changes to a process speed that is slower than the current process speed for example when the speed changes from...

Page 179: ...during the last job 0 to 180 1 1 minute step DFU Machine Temp Machine Temperature Correction Th Threshold Heating or Pressure roller Corrects the fusing temperature depending on the temperature inside...

Page 180: ...o shift the machine into the stand by mode when not receiving a print start command after receiving a print preparation command 0 to 180 60 10 seconds step 0 The machine does not shift to the stand by...

Page 181: ...for black 0 to 255 97 1 step DFU 12 AC K 62 5 Displays the AC component of the charge roller bias adjusted during machine initialization or process control self check Sets AC bias in the various print...

Page 182: ...023 640 1 step DFU 13 P0 K K 62 5 0 to 1023 672 1 step DFU 14 P0 K K 125 0 to 1023 672 1 step DFU 15 P0 K K 185 0 to 1023 601 1 step DFU 25 P1 K K 62 5 0 to 1023 672 1 step DFU 26 P1 K K 125 0 to 1023...

Page 183: ...s Development Bias Color Process Speed 1 K 62 5 2 K 125 3 K 185 4 Y 62 5 5 Y 125 6 M 62 5 7 M 125 8 C 62 5 201 9 C 125 Adjusts the development bias Development bias is automatically adjusted during pr...

Page 184: ...achine counts the number of pixels and supplies a fixed amount of toner if the accumulated number of pixels becomes greater than the specified level 0 to 100 9 1 step DFU 11 LowCoverage Y 0 to 100 9 1...

Page 185: ...END ON OFF Enables or disables toner near end and end detection if disabled the toner supply clutch on time is still counted 0 or 1 1 Alphanumeric DFU 0 Disabled 1 Enabled NOTE The main switch must b...

Page 186: ...cess control self check To always use this value for some reason select proportional control supply mode with SP2 208 1 to 4 5 Vref K 6 Vref Y 7 Vref M 224 8 Vref C 0 to 50 28 0 1 V step Transfer Cur...

Page 187: ...TH D62 5 0 to 50 5 1 A step 41 FC C TH D62 5 0 to 50 5 1 A step 42 K SP S62 5 0 to 50 9 1 A step 43 K SP S125 0 to 50 18 1 A step 44 K SP S185 0 to 50 27 1 A step 45 FC K SP S62 5 0 to 50 8 1 A step...

Page 188: ...Adjusts the paper attraction roller current for color printing If paper misfeeds occur at the transfer unit in color mode check and or adjust the paper attraction roller current NOTE The magenta deve...

Page 189: ...p DFU Main scan Reg Main scan Registration Color Displays the result of the latest line position adjustment Changing this affects the main scan registration however this will be automatically correcte...

Page 190: ...eplacing the laser optics housing unit When replacing the unit the data printed on the label attached to the new unit must be input with this SP mode NOTE When fine adjustment is required the adjustme...

Page 191: ...100 0 1 step Vcnt Current Vcnt Current Value Display Color 1 K 2 Y 3 M 007 4 C Displays the current Vcnt value 0 to 240 0 1 step Humidity 008 1 Humidity Displays the humidity measured by the humidity...

Page 192: ...5 to 255 1 step Normal Range 50 to 50 Vref Display Current Vref Display Color 1 K 2 Y 3 M 123 4 C Displays the current Vref value 0 0 to 5 0 0 1V step Process Contr Process Control 1 ON OFF Enables or...

Page 193: ...er in the pointer table that was selected during the latest process control self check 1 to 30 1 step M A Target M A Target Color Adjusts the M A Mass per Area mg cm 2 value used during the process co...

Page 194: ...e print job is completed the counter is reset even if the interrupt self check did not occur When K prints are made the number of prints is calculated with the K coefficient in SP3 906 5 3 Non use Tim...

Page 195: ...Just after the main switch is turned on if the temperature measured by both the thermistor located at the right side on the laser optics housing unit and the temperature humidity sensor is greater th...

Page 196: ...ttraction force to increase or toner to coagulate This sometimes causes firefly spots or dirty background when a large amount of toner is supplied NOTE When enabling this SP mode the following SP mode...

Page 197: ...ess Control Self check Result 975 1 P Ctrl Result Displays the result of the latest process control self check 0 to 9999 1 step All colors are displayed The results are displayed in the order K Y C M...

Page 198: ...ility will be displayed in the user program mode 0 or 1 1 0 Enable 1 Disable Energy Saver 3 Energy Saver 1 P After the end of a job the machine enters Energy Saver mode level 1 when this timer runs ou...

Page 199: ...y Therefore paper should be loaded in the 1st tray but paper is not fed The main switch has to be turned off and on after using the free run mode for a test 803 Input Check See section 5 3 2 804 Outpu...

Page 200: ...Play Plug Play Name Selection 907 1 Plug Play P Specifies the manufacturer and model name 0 to 7 0 1 step FA Meter Charge Meter Charge Mode 930 1 ON OFF Enables or disables the Meter Charge mode When...

Page 201: ...Stack 961 1 Finisher Stack P Enables or disables maximum stack mode for the lower shift tray only in staple mode If this is enabled the upper tray can be used for stacking 500 sheets but it stays at t...

Page 202: ...elf checks except after toner end recovery and developer initialization b new PCU detected and c the temperature has changed by 5 C since the last adjustment 2 As for setting 1 except it is not done d...

Page 203: ...replacement it counts up 3 Also includes adjustments done at the factory 9 Error Counter Displays how many times errors have been detected during the line position adjustment The way that the auto lin...

Page 204: ...number specified in this SP mode regardless of the temperature change 0 to 350 200 50 prints step 0 Disable 993 24 Mscan Lgth Det Performs the main scan length detection when the polygon motor has ope...

Page 205: ...22 Grey scale Horizontal 23 Solid 3 Single Color Selects the color for making a test pattern 0 to 6 6 1 step Alphanumeric 0 Red 1 Green 2 Blue 3 Yellow 4 Magenta 5 Cyan 6 Black 4 Color Mode Selects t...

Page 206: ...ent Holes move toward the paper center Decrement Holes move toward the paper edge 7 5 to 7 5 0 0 5 mm step 111 Staple Staple Position 1 Staple Adjusts the stapling position Increment Staple position m...

Page 207: ...tal P These SP modes are print counters for the meter charge mode Other Counter 1 Duplex 2 A3 DLT Over420 007 3 Staple P Displays counter values 0 to 9999999 0 1 sheet step Size Counter Paper Size Cou...

Page 208: ...Internal ON On check OFF Off Check 3 Tray 1 ON 4 Tray 2 ON 5 Tray 3 LCT ON 6 Tray 4 ON 8 Regist ON 9 E Tray ON 10 I Tray ON 11 D ON 12 D Exit 1 ON 13 D Exit 2 ON 14 D Exit 3 ON 15 D Feed ON 20 MB Upp...

Page 209: ...eets or Rotations Unit Color Dev Development Unit PF Paper Feed Rollers Oil Supply Oil Supply Unit Fusing Fusing Unit Transfer Transfer Unit 1 S PCU K 2 S PCU Y 3 S PCU M 4 S PCU C 5 S Dev K 6 S Dev Y...

Page 210: ...30 S Toner Y 31 S Toner M 32 S Toner C Displays the number of sheets printed until the waste toner bottle becomes full or toner runs out 0 to 9999999 1 sheet step 33 TonerSupply K 34 TonerSupply Y 35...

Page 211: ...K 12 Toner C 13 Toner M 833 14 Toner Y Displays the total number of toner cartridges replaced 0 to 65535 1 cartridge step Asset Info 1 File Name 2 of Lines 901 3 Location P Records the location where...

Page 212: ...s 21 S Waste Toner 22 S Toner K 23 S Toner Y 24 S Toner M 906 25 S Toner C Displays the number of sheets printed with the previous maintenance unit or toner cartridge Check Sum 1 Engine Main 907 2 Eng...

Page 213: ...ervice Tables 7 Mode No Class 1 2 and 3 Function Setting Firmware Ver 1 Controller 2 Engine 5 ADF 7 Finisher 9 PFU 11 Mail Box 13 Duplex 14 MUSIC 18 NIB 200 Factory 204 Printer 209 Test 911 210 MIB P...

Page 214: ...SP7 101 204 209 401 502 504 506 and 507 4 IMH P No SP modes are cleared But all files stored in the HDD are cleared 5 MCS P No SP modes are cleared 8 PRT P The following service settings Bit switches...

Page 215: ...e Table 1 1 Activated Actuator inside sensor 4 Paper Size Switch 1 5 Paper Size Switch 2 6 Paper Size Switch 3 2 7 Paper Size Switch 4 See Table 2 1 Pushed By pass Table 0 Paper End Sensor Paper end P...

Page 216: ...Motor Locked normal speed Low speed or not working 6 8 7 Dev Unit PCU 0 Development Unit K Not set Set 1 Development Unit C Not set Set 2 Development Unit M Not set Set 3 Development Unit Y Not set S...

Page 217: ...4 11 x 17 SEF 11 x 17 SEF 0 1 0 0 A3 SEF A3 SEF 1 0 1 0 81 2 x 14 SEF 1 B4 SEF 1 1 1 0 1 81 2 x 11 SEF 2 A4 SEF 2 0 1 1 0 11 x 81 2 LEF 3 11 x 81 2 LEF 3 1 0 1 1 A4 LEF A4 LEF 0 1 0 1 B5 LEF B5 LEF 0...

Page 218: ...lenoid 24 Oil Supply SOL Oil Supply Unit Solenoid 29 K Dev CL Development Unit Clutch K 30 C Dev CL Development Unit Clutch C 31 M Dev CL Development Unit Clutch M 32 Y Dev CL Development Unit Clutch...

Page 219: ...ge AC Bias for Black 62 5 82 CH AC YMC 185 Charge AC Bias for Color 185 83 CH AC K 185 Charge AC Bias for Black 185 84 Dev AC YMC 62 5 Development AC Bias for Color 62 5 85 Dev AC K 62 5 Development A...

Page 220: ...8 DI M1 370CCW Duplex Inverter Motor 1 370 Counterclockwise 169 DI M1 370CW Duplex Inverter Motor 1 370 Clockwise 170 DI M1 450CW Duplex Inverter Motor 1 450 Clockwise 171 DI M2 62 5CCW Duplex Inverte...

Page 221: ...Mode 62 5 213 LD FC K 125 LD Power for Black in Color Mode 125 214 LD FC Y 62 5 LD Power for Yellow in Color Mode 62 5 215 LD FC Y 125 LD Power for Yellow in Color Mode 125 216 LD FC M 62 5 LD Power f...

Page 222: ...aper size SP5 997 007 SP5 997 006 4RAY Y PASS Test Pattern Selection SP5 997 002 0 None 1 1 dot sub scan line 2 2 dot sub scan line 3 1 dot main scan line 4 2 dot main scan line 5 1 dot grid pattern f...

Page 223: ...ard is for the operating system and the other is for the printer application Always upgrade the operating system first then the printer application 5 4 2 ERROR RECOVERY Engine Firmware Controller NIB...

Page 224: ...r com pleting update Turn Main SW off Rem ove the IC card Attach the cover Displays Network Support Displays Updated 1 2 task done then Power off on Turn Main SW off Replace IC card with another one T...

Page 225: ...ASIC Check Standard RAM Conection Check Optional RAM Connection Check Clock Generator Check Standard NVRAM Check Font Header Check Optional NVRAM Check Real Time Clock Check Network Check Engine I F C...

Page 226: ...the parallel interface 2 Turn on the machine while pressing the On Line key and Enter key together 3 The machine automatically starts the self diagnostics and prints the diagnostic report after comple...

Page 227: ...required Locked Print optional HDD required Paper Input By pass Size Tray Paper Size Paper Type Tray Locking Tray Priority List Test Print Maintenance Color Regist Im age Density Registration HDD Form...

Page 228: ...up the machine from the IC card To do this DIP SW 1 on the controller board needs to be ON BCU Board DIP SW No OFF ON 1 to 3 Factory Use Only Keep these switches OFF 4 Fusing clutch is not installed...

Page 229: ...DETAILED DESCRIPTIONS...

Page 230: ......

Page 231: ...PCU one for each color 3 Development Unit 4 Laser Optics Housing Unit 5 Polygon Mirror Motor 6 Toner Cartridge 7 By pass Feed Table 8 Tray 2 9 Tray 1 10 Waste Toner Bottle 11 Duplex Feed Unit 12 Tran...

Page 232: ...isher requires the duplex unit and either the one tray paper feed unit two tray paper feed unit or LCT It also requires the HDD or additional memory DIMM total 128MB or more The duplex unit has two ex...

Page 233: ...ism and the waste toner collection coils from the PCUs 3 Drum drive motor K This drives the PCU for black the collection coil in the waste toner bottle and the transfer unit 4 Drum drive motor CMY Thi...

Page 234: ...the BCU through a PCI bus Clutches Sensors Paper Tray Unit LCT Duplex Unit Memory Chip Toner Cartridge Operation Panel Thermistors 4 bin Mailbox Finisher BCU Controller HDD Memory DIMMs IEEE1394 Inte...

Page 235: ...interface Operation panel interface Network interface Interfacing and control of the optional IEEE1394 HDD and DRAM DIMM 3 LD Drive Board This is the laser diode drive circuit board 4 IEEE1394 Interfa...

Page 236: ...onsists of a drum charge roller cleaning brush and blade From the left the PCU stations are black yellow cyan and magenta A transfer belt feeds paper past the PCUs and the toner image on each drum is...

Page 237: ...ny toner remaining on the drum surface after image transfer to the paper 6 Quenching for OPC drum Quenching is done by illuminating the whole area of the drum with the laser at the end of every job 7...

Page 238: ...ng depending on the ID sensor output and a reference table in memory VD Drum potential without exposure to adjust this the machine adjusts the charge roller voltage VB Development bias VL Drum potenti...

Page 239: ...ounters are reset to 0 4 Interval Interrupt default not done This interrupts printing and then starts automatically when the machine makes a certain number A of continuous color prints in the same job...

Page 240: ...he ID sensor until its output known as VSG is as follows VSG 4 0 0 5 Volts This calibration compensates for the transfer belt s condition and the ID sensor condition such as dirt on the surface of the...

Page 241: ...r This data goes to memory Step 4 Toner Amount Calculation The amount of toner on the transfer belt M A mass per unit area mg cm2 is calculated for each of the 10 grades of the sensor pattern from the...

Page 242: ...le changes to VD VB and VL as a result of process control This depends on the process control type as follows Forced No limit Initial After Developer Initialization 80 volts Interval Job End Non use T...

Page 243: ...oner on the transfer belt and the laser power for each of the 10 grades The machine now selects the laser power to get the target M A After that the machine cleans the transfer belt by applying a posi...

Page 244: ...ch toner supply clutch is stored in the memory chip for the relevant toner cartridge The amount of toner supplied also depends on the process line speed for the current job The machine supplies the ca...

Page 245: ...100 coverage since near end was detected However if fewer pages have been made since near end than the number guaranteed with SP 2 212 11 default 10 pages printing will continue NOTE If one of the fo...

Page 246: ...is corrected for the current humidity every print job VCNT is also corrected for the total number of prints to prevent the developer Q M from varying If the humidity correction is giving poor results...

Page 247: ...one polygon mirror motor to produce a latent image on four OPC drums one drum for each color toner There are two hexagonal mirrors Each mirror reflects beams from two LD units The LD unit for black h...

Page 248: ...without this component the line bends out towards the middle of the main scan The central bend of the WTL is adjusted in the factory The speed of the polygon mirror depends on the selected mode see be...

Page 249: ...two B at the left are used for yellow and black Main Scan Start Detection For magenta and cyan the LSD at the rear detects the start of the main scan For yellow and black the LSD at the front detects...

Page 250: ...between 600 and 1 200 dpi for black and white by rotating the LD unit A except for OHPs and thick paper Both LD unit positions are fixed distances from the LD home position sensor B When the number of...

Page 251: ...on during servicing This relay turns off when the front cover upper left cover or right cover is opened and cuts the power 5V supplied to the LD board for each color through the BCU Two safety switch...

Page 252: ...The machine generates eight sets of these lines for each color on both sides front and rear of the transfer belt and averages the results from measuring these sets 1 Sub scan line position for YCM bas...

Page 253: ...image position adjustment is executed with SP5 993 2 or a UP mode After measuring the patterns the machine cleans the transfer belt by applying a positive dc charge to the cleaning roller and turns t...

Page 254: ...SM Main Scan Skew Adjustment The 3rd mirror positioning motors A for magenta cyan and yellow each adjust the angle of the 3rd mirror B based on the 3rd mirror position for black This corrects main sc...

Page 255: ...nt PCUs one for each color Each PCU consists of an OPC drum non contact charge roller cleaning brush and cleaning blade The diameter of the drum is 30 mm circumference about 94 25 mm The photoconducto...

Page 256: ...The drum drive motor K A drives the PCU for black It also drives the transfer unit The drum drive motor CMY B drives the PCUs for magenta cyan and yellow Using one motor to drive these three drums red...

Page 257: ...is the value stored in SP2 001 1 to 9 do not adjust in the field unless advised to do so The diameter of the roller is 11 14 mm circumference about 35 mm The gap between drum and charge roller is abou...

Page 258: ...DRUM CLEANING The cleaning brush A spreads out the waste toner remaining on the drum The cleaning blade B then scrapes it off The toner collection auger C transports the toner towards the waste toner...

Page 259: ...this waste toner towards the waste toner bottle M E C F Y G K H The coils are driven by the development drive motor CMY The toner I from the transfer unit drops directly into the waste toner bottle J...

Page 260: ...en it is almost full When the bottle contains a certain amount of waste toner the sensor is deactivated The machine detects that the waste toner bottle is almost full and displays Waste Toner is Almos...

Page 261: ...ecks each switch result 1 in the table Then the machine drives the PCUs and development units for 5 seconds and checks each switch again result 2 in the table The condition detected by the machine dep...

Page 262: ...ugers and attracted onto the surface of the roller The photoconductor gap between PCU and development roller is determined by the drum positioning plate and the rear shaft and is not adjustable in the...

Page 263: ...a clutch This motor also drives the fusing unit and paper exit rollers The gear trains are indicated in the diagram by dotted lines The development drive motor CMY B drives the development unit for ma...

Page 264: ...3 DEVELOPER AGITATION Two mixing augers A and B circulate the developer forward and backward to agitate the developer This happens during the process control self check during toner supply and during...

Page 265: ...es toner transfer to the drum The machine automatically controls the dc bias if automatic process control is enabled i e if SP3 125 1 is set to 0 However if process control is switched off i e if SP3...

Page 266: ...and four valves E control the air flow The air pump turns on to supply air to the toner cartridge for one second at the following times During normal operation when the on time for a toner supply clu...

Page 267: ...tube E toward the development unit The toner supply clutch drives the rotor which draws the toner in from the cartridge and passes it to the development unit Each time the clutch comes on to supply t...

Page 268: ...toner can enter the development unit from the toner attraction pump When the development is removed the shutter spring E and F pulls and closes the shutter 6 5 7 TONER CARTRIDGE DETECTION A memory ch...

Page 269: ...ss feed table 9 Separation roller By pass feed 10 Transport roller 11 Vertical transport roller 12 Feed roller tray 2 13 Separation roller tray 2 14 Pick up roller tray 2 15 Paper tray 2 16 Paper tray...

Page 270: ...ns are indicated by dotted lines in the above diagram When the paper tray is inside the machine the pick up roller D is always in contact with the top sheet of the paper stack When the paper feed clut...

Page 271: ...When the machine detects that a tray has been placed in the machine the tray lift motor D rotates and the coupling gear E on the tray lift motor engages the pin F on the lift arm shaft G Then the tra...

Page 272: ...17 SEF 0 1 0 0 A3 SEF A3 SEF 1 0 1 0 81 2 x 14 SEF 1 B4 SEF 1 1 1 0 1 81 2 x 11 SEF 2 A4 SEF 2 0 1 1 0 11 x 81 2 LEF 3 11 x 81 2 LEF 3 1 0 1 1 A4 LEF A4 LEF 0 1 0 1 B5 LEF B5 LEF 0 0 1 0 A5 LEF A5 LE...

Page 273: ...drive shaft rotates Remaining paper Paper height sensor 2 B Paper height sensor 1 C Full OFF OFF Nearly full ON OFF Near end ON ON Almost empty OFF ON OFF No actuator 6 6 6 PAPER END DETECTION TRAYS 1...

Page 274: ...tration roller B using a clutch and a complex train of gears the location of the gear train is indicated by dotted lines in the above diagram The machine makes a paper buckle at the registration rolle...

Page 275: ...0 1 200 x 600 125 28 Color 1 200 x 1 200 62 5 14 OHP Thick 600 x 600 1 200 x 600 1 200 x 1 200 62 5 10 During a monochrome print job the machine changes the line speed if there is a page with color in...

Page 276: ...and a complex train of gears the location of the gear train is indicated by dotted lines in the above diagram To feed paper the by pass pick up solenoid not shown in the diagram moves the pick up rol...

Page 277: ...fer belt feeds the paper past the drums towards the fusing unit A positive charge is applied to the paper under the transfer belt opposite each drum to transfer the toner from the drums onto the paper...

Page 278: ...SEPARATION G060 6 48 SM 6 7 2 TRANSFER BELT DRIVE The drum drive motor K A drives the transfer belt B and the cleaning unit via some gears The speed of transfer belt drive depends on the process line...

Page 279: ...ummarized below The transfer brush current for each printing mode color or B W resolution paper type can be adjusted with SP2 301 1 to 56 The by pass tray settings are used when the duplex unit has no...

Page 280: ...and the ID sensor patterns for automatic line position adjustment The cleaning roller B always contacts the transfer belt C and attracts waste toner from the belt the cleaning roller is electrically c...

Page 281: ...the transfer belt upwards so that it contacts the other three drums The transfer belt home position C and contact D sensors detect the transfer belt positions as follows B W printing default position...

Page 282: ...only until a page with color data on it appears The transfer belt then moves against all four drums and stays there until the end of the job even if some K only pages appear If ACS is off and color m...

Page 283: ...the temperature of the fusing belt quickly The hot roller is made of sponge which flattens slightly also increasing the fusing nip This roller does not contain a fusing lamp The heating and pressure...

Page 284: ...WMF The development drive motor K drives the pressure roller A hot roller B oil supply roller C oil supply sub roller D and belt cleaning roller E through a gear train The heating roller F is driven...

Page 285: ...130 C Color 1200 x 600 600 x 600 NA 175 C EU 180 C NA 145 C EU 160 C 1200 x 1200 175 C NA 145 C EU 155 C Black and white 1200 x 600 600 x 600 NA 185 C EU 180 C NA 155 C EU 160 C OHP All 180 C 160 C T...

Page 286: ...These SPs specify a limit above which printing will not start Overheat Protection If the heating or pressure roller temperature becomes greater than 200 C the CPU cuts off the power to the fusing lamp...

Page 287: ...e oil supply roller rotates and supplies a bit of oil to the fusing belt The oil supply solenoid A moves the oil supply unit up and down When a print job starts the solenoid repeatedly turns on and of...

Page 288: ...turned on or the left cover is closed the BCU checks whether a new fusing oil supply unit is installed by checking the fuse condition If the fusing oil supply unit has been replaced the machine detect...

Page 289: ...nd the looped wire circuit opens When the power is turned on or the left cover is closed the BCU checks whether the looped wire circuit is open or closed If the fusing unit has just been replaced the...

Page 290: ...C Any cover opened and closed Any operation panel keys pressed Level 2 Energy Saver Mode Level 2 energy saver mode starts after the machine has been idle for a certain time This time is specified by a...

Page 291: ...fusing the junction gate feeds paper to the standard paper tray or the external paper tray The junction gate solenoid controls the junction gate as follows To feed paper to the standard paper tray Th...

Page 292: ...62 SM 6 9 2 PAPER OVERFLOW DETECTION A Paper overflow sensor When the paper overflow sensor A is activated the machine detects that the paper stack height has exceeded a certain limit and stops printi...

Page 293: ...MB SDRAM 4 Flash ROM 2 MB flash ROM programmed for network applications 5 ROM DIMM 3 slots The DIMM installed in the machine includes 8 MB flash ROM programmed for system printer PCL5c PS3 and RPCS a...

Page 294: ...d Partition Size Function Comment File System 1 500 MB Downloaded fonts forms Remain stored even after cycling power off on Image TMP 9800 MB Collation sample print locked print Commonly used area for...

Page 295: ...ontroller board is replaced you must reinstall the original NVRAM board on the new controller Failure to do so will cause the total counter to be inaccurate ASIC COMIC CPU Flash ROM DIP S W Network I...

Page 296: ...iver Controller Host ICM Engine ICM profile Printer Engine CMYK 8 bit CMYK 8 bit K UCR BG RGB CMYK 1 bit RGB G060D562 WMF PCL Driver Decode Scale 8 bit Color Matching Dithering ROP BG UCR Gray Correct...

Page 297: ...on processes gray with K or CMYK toner depending on the driver settings BG UCR Black Generation Under Color Removal The RGB data is converted to CMYK data with BG UCR During CMYK conversion some CMY d...

Page 298: ...oner Limit Default 190 for text 260 for photo Adjustable range 100 to 400 Dither Processing and ROP RIP Dither patterns have been prepared for photo and text independently Dithering converts the 8 bit...

Page 299: ...umber of pages is 2 000 including jobs using locked print and collation Locked Print This feature requires installing an optional HDD Using this feature the print job is stored in the machine but will...

Page 300: ...ified in the Paper Input menu Menu Paper Input Tray Priority NOTE The by pass feed table is not part of the tray search Tray Lock If Tray Lock is enabled for a tray the controller skips the locked tra...

Page 301: ...u System Auto Continue NOTE The default setting for this feature is disabled Auto Tray Select When there is no paper tray that matches the paper size and type specified by the driver the machine searc...

Page 302: ...s selected as the output tray in the System menu and Printer Default is specified as the output tray in the driver the machine automatically sends the output to the lowest tray When that tray fills up...

Page 303: ...a job has more than this number it will not be stapled For A3 11 x 17 8 x 14 paper 30 sheets For 8 x 11 A4 B5 paper 50 sheets Punching Punching is available only when the punch kit is installed with t...

Page 304: ...eatures which are supported in most devices Hot swapping cables can be connected and disconnected while the computer and other devices are switched on Peer to peer networking no hub required No termin...

Page 305: ...6 byte ROM 6 11 4 PIN ASSIGNMENT Pin No Signal Description 1 Cable Power 2 GND 3 Receive strobe 4 Transmit data 5 Receive data 6 Transmit strobe IEEE1394 Board 1394 I F 1394 I F PHY TSB41AB2 Clock Osc...

Page 306: ...6 TROUBLESHOOTING NOTES If there are problems printing using the IEEE1394 interface check the following Is the computer using Windows 2000 with service pack 1 Has the interface card been replaced rec...

Page 307: ...DUPLEX UNIT G571...

Page 308: ......

Page 309: ...EX INVERTER UNIT 1 1 1 TOP COVER 1 External tray A 2 Open the duplex left cover B 3 Top cover C x 4 1 1 2 DUPLEX CONTROL BOARD 1 Top cover 1 1 1 TOP COVER 2 Duplex unit A x 1 x 1 3 Rear inner cover B...

Page 310: ...oard bracket A x 2 x 8 4 Duplex inverter motor 1 B x 2 x 1 1 timing belt 1 1 4 DUPLEX INVERTER MOTOR 2 AND SWITCH 1 Top cover 1 1 1 TOP COVER 2 Duplex unit 1 1 2 DUPLEX CONTROL BOARD 3 Duplex control...

Page 311: ...X INVERTER SENSOR 1 Open the duplex inverter unit A 2 Exit sensor 3 B x 1 3 Duplex inverter sensor C x 1 x 1 1 1 6 EXIT SENSOR 1 AND 2 1 Top cover 1 1 1 TOP COVER 2 Open the duplex unit 3 Exit sensor...

Page 312: ...Open the front cover 2 Duplex feed unit A x 1 3 Inner cover B x 1 1 Duplex drive board C x 2 x 3 1 2 2 DUPLEX FEED MOTOR 1 Duplex feed unit 1 2 1 DUPLEX DRIVE BOARD 2 Inner cover A x 1 3 Duplex feed m...

Page 313: ...DUPLEX FEED UNIT SM 7 5 G571 Duplex Unit G571 1 2 3 DUPLEX FEED SENSOR 1 Duplex feed unit 1 2 1 DUPLEX DRIVE BOARD 2 A Duplex feed sensor x 1 G571R109 WMF A...

Page 314: ...unit and feeds it to the duplex feed unit inside the machine The duplex feed unit feeds the inverted paper back to the paper feed section When both sides have been printed the duplex inverter unit fe...

Page 315: ...B in the illustration shows the order of sheets of paper if shaded this indicates the second side 2 2 2 LARGER THAN A4 LT 81 2 X 11 LEF There is only one sheet of paper in the paper feed path at one t...

Page 316: ...duplex inverter motor 1 A drives the paper exit roller 1 B paper transport roller C paper exit roller 2 D and upper inverter roller E The duplex inverter motor 2 F drives the exit roller 3 G paper ex...

Page 317: ...the external tray A when duplex mode has not been selected NOTE The paper cannot be fed out to the external tray if duplex printing is selected The junction gate B directs the paper from the fusing u...

Page 318: ...unit to the lower part of the inverter unit After the duplex inverter sensor B has been activated the machine waits until the trailing edge has passed junction mylar 3 C Then the paper is switched bac...

Page 319: ...aper is switched back and junction mylar 1 directs the paper out to the finisher With Optional LCT or Two Tray Paper Feed Unit The paper is fed out to the finisher from the lower exit A The junction g...

Page 320: ...DUPLEX FEED UNIT 2 4 1 DRIVE The duplex feed motor A drives all paper transport rollers 2 4 2 FEED IN AND FEED OUT The duplex feed unit feeds the paper from the duplex inverter unit to the relay rolle...

Page 321: ...ONE TRAY PAPER FEED UNIT G567...

Page 322: ......

Page 323: ...COVER REPLACEMENT SM 8 1 G567 One Tray Paper Feed Unit G567 1 REPLACEMENT AND ADJUSTMENT 1 1 COVER REPLACEMENT 1 Rear cover A x 2 G567R102 WMF A...

Page 324: ...MENT 23 February 2001 G567 8 2 SM 1 2 ROLLER REPLACEMENT 1 2 1 PAPER FEED SEPARATION AND PICK UP ROLLERS 1 Paper tray 2 Pick up roller A 1 hook 3 Paper Feed Roller B x 1 4 Separation Roller C x 1 G567...

Page 325: ...FEED MOTOR AND MAIN BOARD SM 8 3 G567 One Tray Paper Feed Unit G567 1 3 PAPER FEED MOTOR AND MAIN BOARD 1 Rear cover 1 1 COVER REPLACEMENT 2 Paper feed motor A x 1 x 3 3 Main board B x 2 G567R103 WMF...

Page 326: ...G567 8 4 SM 1 4 TRAY LIFT MOTOR 1 Rear cover 1 1 COVER REPLACEMENT 2 Tray lift motor A x 1 x 2 1 5 PAPER FEED CLUTCH 1 Rear cover 1 1 COVER REPLACEMENT 2 Bracket B x 1 3 Bushing 4 Paper feed clutch C...

Page 327: ...PAPER FEED UNIT REPLACEMENT SM 8 5 G567 One Tray Paper Feed Unit G567 1 6 PAPER FEED UNIT REPLACEMENT 1 Right cover A 2 Paper feed unit B x 2 x 1 G567R106 WMF A B...

Page 328: ...IEW 23 February 2001 G567 8 6 SM 2 DETAILED DESCRIPTIONS 2 1 OVERVIEW 2 1 1 MECHANICAL COMPONENT LAYOUT 1 Pick up Roller 2 Paper Feed Roller 3 Relay Roller 4 Separation Roller 5 Tray G567D001 WMF 5 4...

Page 329: ...2 Paper Size Switch 2 3 Paper Size Switch 3 4 Paper Size Switch 4 5 Main Board 6 Paper Feed Motor 7 Paper End Sensor 8 Lift Sensor 9 Paper Feed Clutch 10 Vertical Guide Switch 11 Tray Lift Motor 12 Re...

Page 330: ...OVERVIEW 23 February 2001 G567 8 8 SM 2 1 3 DRIVE LAYOUT 1 Paper Feed Motor 2 Paper Feed Clutch 3 Paper Feed Roller 4 Separation Roller 5 Pick up Roller G567D102 WMF 1 4 2 3 5...

Page 331: ...TWO TRAY PAPER FEED UNIT G568...

Page 332: ......

Page 333: ...COVER REPLACEMENT SM 9 1 G568 Two Tray Paper Feed Unit G568 1 REPLACEMENT AND ADJUSTMENT 1 1 COVER REPLACEMENT 1 Rear cover A x 2 G568R102 WMF A...

Page 334: ...REPLACEMENT G568 9 2 SM 1 2 ROLLER REPLACEMENT 1 2 1 PAPER FEED SEPARATION AND PICK UP ROLLERS 1 Paper tray 2 Pick up roller A 1 hook 3 Paper Feed Roller B x 1 4 Separation Roller C x 1 G568R101 WMF...

Page 335: ...FEED MOTOR AND MAIN BOARD SM 9 3 G568 Two Tray Paper Feed Unit G568 1 3 PAPER FEED MOTOR AND MAIN BOARD 1 Rear cover 1 1 COVER REPLACEMENT 2 Paper feed motor A x 1 x 3 3 Main board B x 2 G568R103 WMF...

Page 336: ...SM 1 4 TRAY LIFT MOTORS 1 Rear cover 1 1 COVER REPLACEMENT 2 Tray lift motor A x 1 x 2 1 5 PAPER FEED CLUTCHES 1 Rear cover 1 1 COVER REPLACEMENT 2 Paper feed clutches A x 1 1 bracket 1 bushing G568R...

Page 337: ...PAPER FEED UNIT REPLACEMENT SM 9 5 G568 Two Tray Paper Feed Unit G568 1 6 PAPER FEED UNIT REPLACEMENT 1 Vertical transport cover A 1 hook 2 Paper feed unit B x 2 x 1 G568R108 WMF G568R107 WMF A B...

Page 338: ...AL COMPONENT LAYOUT 1 Upper Pick up Roller 2 Upper Paper Feed Roller 3 Upper Relay Roller 4 Upper Separation Roller 5 Lower Relay Roller 6 Lower Paper Feed Roller 7 Lower Separation Roller 8 Lower Pic...

Page 339: ...or 10 Upper Paper Feed Clutch 11 Upper Paper End Sensor 12 Upper Tray Lift Motor 13 Lower Paper Feed Clutch 14 Vertical Guide Switch 15 Lower Lift Sensor 16 Lower Tray Lift Motor 17 Lower Paper End Se...

Page 340: ...eed Clutch 3 Lower Paper Feed Clutch 4 Lower Relay Roller 5 Lower Separation Roller 6 Lower Paper Feed Roller 7 Lower Pick up Roller 8 Upper Separation Roller 9 Upper Relay Roller 10 Upper Paper Feed...

Page 341: ...LARGE CAPACITY TRAY G569...

Page 342: ......

Page 343: ...out press the stopper A on the guide rail 2 To install the tray set the tray on the guide rails keep the tray level and push the tray in 1 2 REAR FENCE HP SENSOR 1 Pull out the large capacity tray 2...

Page 344: ...APER SIZE 1 Screws A B 2 Change the position of the side fences 3 Change the position of the rear fence HP sensor 1 2 REAR FENCE HP SENSOR 4 Before securing the right tray side fence load the paper in...

Page 345: ...SENSOR SM 10 3 G569 Large Capacity Tray G569 1 4 LEFT TRAY PAPER END SENSOR 1 Pull out the large capacity tray 2 Left tray side fence A x 2 3 Rear fence bracket B x1 4 Left tray paper end sensor C x 1...

Page 346: ...TRAY LIFT MOTOR G569 10 4 SM 1 5 TRAY LIFT MOTOR 1 Rear cover A x 2 2 Tray lift motor B x 3 x 1 G569R105 WMF G569R106 WMF A B...

Page 347: ...T CLUTCH SM 10 5 G569 Large Capacity Tray G569 1 6 TRAY MOTOR AND STACK TRANSPORT CLUTCH 1 Rear cover 1 5 TRAY LIFT MOTOR 2 Tray motor A x 6 x 1 3 Bracket B x 1 4 Stack transport clutch C x 2 2 bushin...

Page 348: ...PAPER FEED CLUTCH G569 10 6 SM 1 7 PAPER FEED CLUTCH 1 Rear cover 1 5 TRAY LIFT MOTOR 2 Bracket A x 1 3 Bushing 4 Paper feed clutch B G569R108 WMF A B...

Page 349: ...9 1 8 PAPER FEED UNIT 1 Stack transport clutch 1 6 TRAY MOTOR AND STACK TRANSPORT CLUTCH 2 Paper feed clutch 1 7 REPLACEMENT AND ADJUSTMENT 3 Paper feed unit cable A 4 Open the vertical transport guid...

Page 350: ...UPPER LIMIT RIGHT TRAY PAPER END AND RELAY SENSORS 1 Paper feed unit 1 8 PAPER FEED UNIT 2 Sensors Upper limit A Relay B x 1 1 bracket Right tray paper end C NOTE To remove the upper limit A or paper...

Page 351: ...rge Capacity Tray G569 1 10 PICK UP PAPER FEED SEPARATION ROLLER 1 Paper tray unit 2 Pick up roller A 1 hook 3 Separation roller B x 1 4 Feed roller C x 1 NOTE If the rollers are incorrectly installed...

Page 352: ...ght Sensors 5 2 Paper Height Sensors 4 3 Paper Height Sensors 1 4 Pick up Roller 5 Upper Limit Sensor 6 Paper Feed Roller 7 Relay Sensor 8 Relay Roller 9 Separation Roller 10 Paper Height Sensors 2 11...

Page 353: ...e Sensor 6 Main Board 7 Side Fence Open Closed Sensor 8 Tray Sensor 9 Tray Motor 10 Paper Height Sensors 1 11 Upper Limit Sensor 12 Paper Feed Clutch 13 Paper Height Sensor 2 14 Right Tray Paper End S...

Page 354: ...t uses an FRR type paper feed mechanism The paper feed unit consists of the pick up roller A paper feed roller B separation roller C and relay roller There is a torque limiter ferrite powder type in t...

Page 355: ...they release automatically When the paper tray A is not inside the machine the separation roller B is away from the paper feed roller C and the pick up roller D stays in the upper position When the pa...

Page 356: ...imit sensor the sensor turns off and the lift motor stops When paper in the tray is used up the pick up roller is gradually lowered and the actuator leaves the upper limit sensor turning the sensor on...

Page 357: ...rmines the amount of remaining paper based on the sensor outputs as shown in the following table Amount of paper 100 75 50 Paper Height Sensor 1 P P P P P P O P P Paper Height Sensor 2 P P P P P O P O...

Page 358: ...paper from the left tray to the right tray While the stack is being moved it pushes the side fence aside and the side fence open closed sensor D detects that the fence is open After the stack has been...

Page 359: ...here is paper in the tray the paper pushes up the paper end feeler B and causes the actuator to enter the sensor When paper runs out the feeler drops and the actuator leaves the sensor and the machine...

Page 360: ......

Page 361: ...TWO TRAY FINISHER G565...

Page 362: ......

Page 363: ...OVERS 1 Top cover A x 4 NOTE If the shift tray below is blocking the screw hole remove the shift tray 2 Bracket B x 1 3 Front door C 4 Rear cover D x 4 5 Right cover E x 2 1 1 2 INNER COVER 1 Front co...

Page 364: ...POSITIONING ROLLER 1 Open the front door 2 Positioning roller A x 1 3 Belt B 1 3 TRAY 1 EXIT SENSOR 1 Top cover 1 1 1 EXTERNAL COVERS 2 Open transport door A 3 Bracket B x 1 x 1 4 Tray 1 exit sensor C...

Page 365: ...x 1 3 Stapler tray entrance sensor bracket C x 1 x 1 4 Stapler tray entrance sensor D 1 5 STAPLER TRAY 1 External covers front door inner cover 1 1 1 EXTERNAL COVERS 1 1 2 INNER COVER 2 Two clamps A 3...

Page 366: ...the gear A to release the tray and then support it with your hand as it descends 3 Place one hand under tray 1 the upper tray press in on the gear B to release the tray and then support it with your...

Page 367: ...ENSORS TRAY 1 UPPER LIMIT SWITCH 2 Exit guide plate motor A x2 x1 NOTE Disengage the shaft of the exit guide plate motor from the ring 1 8 LIFT MOTORS 1 Top cover and rear cover 1 1 1 EXTERNAL COVERS...

Page 368: ...LIFT MOTORS G565 11 6 SM 4 Motor bracket C x 3 x 2 5 Tray 1 lift motor D x 2 drive belt 6 Tray 2 lift motor E x 2 drive belt G565R204 WMF G565R205 WMF C D E...

Page 369: ...overs 1 1 COVERS 2 Exit guide plate motor 1 7 EXIT GUIDE PLATE MOTOR 3 Guide plate A x 1 NOTE Pull the shaft toward you through the round hole 4 Guide plate exit assembly B x 1 x 1 5 Anti static brush...

Page 370: ...ler tray 1 5 STAPLER TRAY 2 Sensor bracket A x 1 x 2 3 Bracket B x 1 4 Feeler C 5 Lower stack height sensors D 1 11 TRAY 2 SHUNT POSITION SENSOR 1 Stapler tray 1 5 STAPLER TRAY 2 Sensor bracket A x 1...

Page 371: ...r holder B with one hand as you remove the stapler Do not twist or rotate the stapler bracket as you remove it 1 13 STAPLER ROTATION HP SENSOR 1 Stapler unit 1 12 STAPLER UNIT 2 Carefully rotate the s...

Page 372: ...ERIOR G565 11 10 SM 1 14 TRAY 1 INTERIOR 1 14 1 TRAY 1 COVERS 1 Tray 1 A x 1 2 Rear tray cover B x 1 3 Front tray cover C x 1 4 Bottom tray cover D x 2 5 Bottom bracket E x 3 G565R207 WMF G565R208 WMF...

Page 373: ...sk A x 1 3 Tray shift sensors B x 1 each 4 Tray release sensor C x 1 1 14 3 TRAY 1 SHIFT MOTOR 1 Tray 1 covers 1 14 1 TRAY 1 COVERS 2 Motor bracket A x 3 x 1 3 Tray 1 shift motor B x 3 belt x 1 1 14 4...

Page 374: ...the punch holes in the paper feed direction use the appropriate SP mode To adjust the horizontal position of the holes use the spacers provided with the punch unit 1 Rear cover 1 1 1 EXTERNAL COVERS 2...

Page 375: ...witch off within 150 ms 1 9 Lower exit sensor no detection After the entrance sensor switched on the lower exit sensor did not switch on within 59 pulses 2 9 Lower exit sensor jam After the lower exit...

Page 376: ...ng procedure repositions the shift trays to the shipping position 1 Make sure that the main switch is turned off 2 Turn on DIP SW101 4 on the main board 3 Turn on the main switch 4 After the finisher...

Page 377: ...multiple prints A4 LEF LT LEF B5 LEF only in the staple mode the first sheet of the second print waits here for the next sheet to feed while the previous stack is stapled After the second print is fe...

Page 378: ...tor 6 Exit guide plate motor 7 Lower exit roller 8 Tray 2 shift motor 9 Exit motor 10 Lower transport motor 11 Pre stack motor 12 Upper transport motor 13 Punch motor 14 Entrance motor 15 Stack feed o...

Page 379: ...e prints go to the upper exit tray 1 is at the upper exit for sort stack mode In sort stack mode for tray 2 both the tray junction gate solenoid A and stapler junction gate solenoid B are off and prin...

Page 380: ...print set is delivered to tray 1 the shift motor turns on driving the gear disk and the arm E and the tray drive unit moves to one side Two shift sensors F detect when to stop this side to side moveme...

Page 381: ...used for tray 1 However when the tray 2 shift motor B turns on the arm D moves the entire end fence C from side to side not just the tray After the gear disk has turned 180 degrees the cut out in the...

Page 382: ...ight sensor 2 E is actuated the tray 1 lift motor lowers the tray for a specified time When the tray lowers during printing the actuator F will pass through the tray 1 overflow 1 sensor G When the act...

Page 383: ...lower stack height sensor 1 D is activated When tray 1 is moved down to the lower exit tray 2 must be moved down out of the way So tray 2 E is also lowered until the tray 2 shunt position sensor F det...

Page 384: ...ast the sensors at the lower exit The tray 1 shift motor turns on again until the gear disk activates the tray shift sensor E This moves the tray back against the finisher Next tray 1 lifts until the...

Page 385: ...2 overflow sensor 2 F is on see Normal Mode in the above diagram In the multi tray staple mode selected by the service technician the machine detects that the paper stack height has exceeded the overf...

Page 386: ...ivates the entrance sensor This directs the sheet to the pre stack tray B The pre stack feed roller C stops for a specified time after the trailing edge of the paper has passed through the entrance se...

Page 387: ...to contact with the paper The positioning roller rotates to push the paper back and align the trailing edge of the paper against the stack stopper D Horizontal Paper Alignment When the start key is pr...

Page 388: ...otor rotates the stapler 45 degrees clockwise at the stapling position before the stapler fires Side to Side Movement The stapler motor D moves the stapler from side to side After the start key is pre...

Page 389: ...f a stapler cassette is not installed or after the stapler cassette runs out of staples a message is displayed in the operation panel If this condition is detected during a print job the indicator wil...

Page 390: ...apled set and feeds it to the tray G The exit guide plate closes at a specified interval after the stapled prints have started to feed out Then the exit roller takes over the stack feed out The stack...

Page 391: ...finisher entrance sensor B the punch motor turns on and the paper stops Then the punch clutch C turns on to make the punch holes The home position is detected by the punch HP sensor D When the cut out...

Page 392: ...reaches and actuates the hopper sensor B a message will be displayed on the operation panel after the current job is completed This sensor also detects whether the punchout waste hopper is installed...

Page 393: ...FOUR BIN MAILBOX G566...

Page 394: ......

Page 395: ...12 1 G566 Four Bin Mailbox G566 1 REPLACEMENT AND ADJUSTMENT 1 1 EXTERIOR COVER REMOVAL 1 Trays A NOTE To remove the trays grasp the edges and lift 2 Front cover B x 1 3 Rear cover C x 1 4 Upper cove...

Page 396: ...cover A 3 Tray paper sensor B x 1 Overflow sensor C x 1 Vertical transport sensor D x 1 4 Remove both the tray paper and overflow sensors as shown in the illustration For the vertical transport senso...

Page 397: ...NT SM 12 3 G566 Four Bin Mailbox G566 1 3 MAIN MOTOR REPLACEMENT 1 Rear cover 1 1 EXTERIOR COVER REMOVAL 2 Control board A x 2 all connectors 3 Timing belt B 4 Main motor bracket C 5 Main motor D x 2...

Page 398: ...LAYOUT 2 1 1 MECHANICAL COMPONENT LAYOUT 1 4th Tray 2 3rd Tray 3 2nd Tray 4 1st Tray 5 Turn Gates 6 Vertical Transport Roller 7 Tray Feed Out Roller 2 1 2 DRIVE LAYOUT 1 Timing Belt 2 Main Motor 3 Ma...

Page 399: ...w sensor 6 Tray 4 paper sensor 7 Tray 3 paper overflow sensor 8 Upper vertical transport sensor 9 Tray 2 paper overflow sensor 10 Lower vertical transport sensor 11 Tray 1 paper overflow sensor 12 Tra...

Page 400: ...the paper to the selected tray When the top tray tray 4 A is selected none of the solenoids are activated When the last sheet is fed out and turns off the vertical transport sensor both the mailbox m...

Page 401: ...ys so that the amount of paper on the tray does not exceed the tray capacity If a printing job is done that exceeds the capacity of one or more of the trays the main unit recognizes the overload displ...

Page 402: ......

Page 403: ...SPECIFICATIONS...

Page 404: ......

Page 405: ...ome 1200 x 1200 dpi 28 ppm 10 ppm 600 x 600 dpi 28 ppm 10 ppm 1200 x 600 dpi 28 ppm 10 ppm Color 1200 x 1200 dpi 14 ppm 10 ppm Resident Fonts PCL5c 35 Intelli fonts 10 TrueType fonts 1 bitmap font Ado...

Page 406: ...eets face down External exit tray 100 sheets face up Memory Standard 64 MB up to 384 MB with optional DIMM Power Source 120 V 60 Hz More than 10 A for North America 220 V 240 V 50 60 Hz More than 6 0...

Page 407: ...11 N Y N N Y Y N Y Letter LEF 11 x 8 5 Y Y Y Y Y Y Y Legal SEF 8 5 x 14 N Y N N Y Y N Y Half Letter SEF 5 5 x 8 5 N N N N N N Y Executive SEF 7 25 x 10 5 N Y N N Y N Y Executive LEF 10 5 x 7 25 N N N...

Page 408: ...Y N N N Ledger 11 x 17 Y Y Y Y Y Letter SEF 8 5 x 11 Y Y Y Y Y Letter LEF 11 x 8 5 Y Y Y Y Y Legal SEF 8 5 x 14 Y Y Y Y Y Half Letter SEF 5 5 x 8 5 Y Y N Y N Executive SEF 7 25 x 10 5 Y Y Y Y Y Execut...

Page 409: ...OFTWARE Software Description Agfa Font Manager 2000 Win95 98 2000 NT4 A font management utility with screen fonts for the printer SmartNetMonitor for Admin Win95 98 2000 NT4 A printer management utili...

Page 410: ...talled Four bin Mailbox G566 C Finisher and mailbox cannot both be installed Paper Feed Unit 500 x 1 G567 D Paper Feed Unit 500 x 2 G568 E LCT G569 F Install any one of these three units Duplex Unit G...

Page 411: ...ludes the fusing unit Maintenance Kit D G766 Includes K development unit and dust filter Maintenance Kit E G767 Includes the used toner bottle Maintenance Kit F G773 Includes the K PCU Maintenance Kit...

Page 412: ...A5 LEF 8 x 11 Paper Weight 60 to 105 g m2 16 to 28 lb Tray Capacity 500 sheets x 2 80 g m2 20 lb Paper Feed System FRR system Paper Height Detection 3 steps 100 50 Near End Power Source DC 24V 5V from...

Page 413: ...l Thick paper OHP cannot be stapled Tray Capacity Upper tray 500 sheets A4 8 x 11 B5 A5 LEF 250 sheets 11 x 17 A3 8 x 14 B4 Lower tray default mode stapled output only goes to tray 2 2000 sheets A4 8...

Page 414: ...h punch unit 55 Kg 121 3 lb 4 5 FOUR BIN MAILBOX Number of bins 4 bins Stack Capacity 125 sheets x 4 80 g m2 20 lb Paper Size for Trays Maximum A3 11 x 17 SEF Minimum A5 LEF 8 x 11 Print Paper Weight...

Page 415: ...G570 SERVICE MANUAL...

Page 416: ......

Page 417: ...COPIER FEATURE EXPANDER G570...

Page 418: ......

Page 419: ...he machine to sudden temperature changes which include 1 Direct cool air from an air conditioner 2 Direct heat from a heater 6 Avoid installing the machine in areas that might be exposed to corrosive...

Page 420: ...INE SPACE REQUIREMENTS CF Expander with Rack A Over 460 mm 18 1 from the printer mainframe B Over 100 mm 3 9 from the printer mainframe C Over 550 mm 21 7 from the printer mainframe D Over 700 mm 27 6...

Page 421: ...ander G570 INSTALLATION REQUIREMENTS SM 1 3 G570 CF Expander without Rack A Over 460 mm 18 B Over 100 mm 4 C Over 100 mm 4 D Over 100 mm 4 E Over 100 mm 4 F Over 700 mm 28 G Over 450 mm 17 7 G570I901...

Page 422: ...T COMBINATIONS Item No Options Alternative Required Remarks 1 CF expander Item 4 or 5 The optional tray for the printer mainframe item 2 and item 3 are recommended the note below 2 40GB HDD Option for...

Page 423: ...l the rack be installed 1 Install the printer 2 Assemble the rack during printer initialaization Dock the printer and rack Install the CF expander Install the platen cover or ARDF Will the two tray fi...

Page 424: ...5 1 Specifies whether the counting method used in meter charge mode is based on developments or prints Important This SP can only be done before the negative counters are reset with SP7 825 1 0 Develo...

Page 425: ...7 825 1 Resets the counters to 0 Important This must be done at installation after all the above settings have been finished The negative counters used in meter charge mode will be reset to zero NOTE...

Page 426: ...nframe and printer option installation procedures please refer to the Operating Instructions Set up Guide To avoid a possible build up of ozone make sure the machine is installed in a room that is wel...

Page 427: ...nding Wire 2 10 Grounding Bracket 1 11 Large Thumb Screw 4 12 Small Thumb Screw 4 13 Spacer 2 14 Screw M6 x 10 14 15 Screw M4 x 6 4 16 Washer 4 17 Spring Washer 4 18 Clamp 1 Assembling the Rack 1 Inse...

Page 428: ...ne with Two tray Paper Supply Unit LCT 2nd hole from the top Machine with One tray Paper Supply Unit 6th hole from the top 3 When attaching the table board at a lower position than the recommended one...

Page 429: ...move the brackets B and rear stand C x 1 for each 3 Reinsert the paper tray NOTE Since the front and rear stands will no longer be necessary dispose of them according to local regulations 4 Place the...

Page 430: ...and set it to the desired position 9 Secure the right bridging bracket A to the paper feed unit 2 stepped screws G 2 spring washers H and 2 washers I 10 Secure the left bridging bracket C to the rack...

Page 431: ...cription Quantity 1 Scanner Unit 1 2 Main Switch Cover 1 3 Screw M3 x 6 3 4 Screw M3 x 6 2 5 IPU Board 1 6 NVRAM Board 1 7 DIMM 1 SYSTEM 1 8 DIMM 2 PRT SCN 1 9 128 MB DIMM for 230V only 1 10 Cushion 1...

Page 432: ...97 5 Attach the NVRAM board E x 1 NOTE 1 It is not necessary to install this NVRAM board in machines that already contain the optional User Account Enhancement Unit Type B However if the P N on the Un...

Page 433: ...cover A 7 Install the IPU board B x 2 8 Reinsert the controller into the printer using the 2 screws M3 x 6 enclosed as accessories instead of the original screws NOTE Make sure that the IPU board is...

Page 434: ...with the indents E in the table as shown 11 Secure the scanner unit in place x 2 F and spacers G enclosed as accessories for the optional rack 12 Remove the shipping tape from the scanner cables 13 Le...

Page 435: ...output port on the scanner then plug the scanner power cord B into the power outlet 15 Attach the printer main switch cover NOTE Make sure that the wall outlet is near the machine and freely accessibl...

Page 436: ...wing modes using a C4 Test Chart Full color in Text Mode B W in Text Mode 25 Check the test copies to make sure each of the following is within standard values making any necessary adjustments 3 3 Ima...

Page 437: ...n installed remove the IPU board first then install the HDD 3 Reinsert the controller in the printer using the 2 screws M3x6 enclosed in the CF expander instead of the original screws NOTE When instal...

Page 438: ...MACHINE INSTALLATION G570 1 20 SM 5 Remove the cover key top A and replace it with the document box key top B G570I218 WMF A B...

Page 439: ...rew 4 4 Decal Attention 1 5 Installation Procedure 1 ARDF Installation 1 Attach and tighten A x 2 stud 2 Mount the ARDF by aligning the screw keyholes B in the ARDF support plate over the stud screws...

Page 440: ...22 SM 4 Attach the left A and right B stopper brackets with knob screws C x 4 5 Connect the I F cable D x 1 to the main machine 6 Peel off the platen sheet E and place it on the exposure glass G564I10...

Page 441: ...on the exposure glass 8 Close the ARDF 9 Attach the decal B to the cover so that the arrow on the decal lines up with the groove C in the left scale as shown 10 Turn on the main switch 11 Check the AR...

Page 442: ...output tray you must install the duplex unit 1 Open the left cover A of the duplex unit 2 Install the ground plate B behind the magnet 3 Install the ground plate C on the rear of the left cover 4 Atta...

Page 443: ...7 Install the upper C and lower D trays 8 Turn the main switch on select the SP mode menu SP6 901 1 and change the multi bin output tray setting NOTE The multi bin output tray is not automatically rec...

Page 444: ...t corner when reattaching 3 Remove the rear cover E x 3 4 Remove the right cover F x 3 5 Remove the left cover G x 3 6 Remove the rear frame H x 12 x 2 7 Install the anti condensation heater I in the...

Page 445: ...mstances and copy conditions When the machine s default settings are used an error message is displayed when a maintenance counter reaches the value in the following PM table except for the items in m...

Page 446: ...maintenance kit D Color C M Y Development Unit R Included in maintenance kit B Fusing Unit R Included in maintenance kit C Oil Supply Unit R Included in maintenance kit G Waste Toner Bottle R Included...

Page 447: ...1000k EM Remarks Transfer Unit R By pass Feed Roller R By pass Pick up Roller R By pass Separation Roller R One tray Paper Feed Unit 500 sheets x 1 Item 20k 50k 100k 150k 1000k EM Remarks Relay Rolle...

Page 448: ...h Exposure Glass Sheet through C Dry cloth or alcohol ARDF Item 400k EM Remarks Pick up Roller R C Damp cloth or alcohol Feed Belt R C Damp cloth or alcohol Separation Roller R C Damp cloth or alcohol...

Page 449: ...NOTE This manual uses the following symbols See or Refer to Screws Connectors 3 1 SPECIAL TOOLS Part Number Description Q ty A0069104 Scanner Positioning Pin 4 pcs set 1 A2309352 Flash Memory Card 4M...

Page 450: ...ments Scanner sub scan magnification 1 Place the test chart on the exposure glass and make a copy from one of the feed stations 2 Check the magnification ratio Use SP4 008 to adjust if necessary Stand...

Page 451: ...olor displacement cannot be checked properly in text mode 4 Check the yellow and cyan vertical lines Use a Magnification Scope to do this If they exactly overwrite the black line at the edges of the c...

Page 452: ...the feed stations 2 Check the registration and adjust using the following SP modes if necessary SP Code What It Does Adjustment Range SP6 006 1 Side to Side Registration 1 0 mm SP6 006 2 Leading Edge...

Page 453: ...ode select this mode with printer SP1 102 4 1200 x 600 photo mode select this mode with printer SP1 102 5 1200 x 1200 text mode select this mode with printer SP1 102 6 K C M Y Highlight Middle Shadow...

Page 454: ...fine tuning of color balance by gamma data adjustment will be required only when the result from ACC and Color Calibration does not meet the customer s requirements C4 test chart 1 2 3 4 5 6 7 8 9 10...

Page 455: ...ID middle ID high ID and ID max the greater the density There are four adjustable modes Color text mode Color photo mode B W text mode B W photo mode K C M Y Text mode Highlight Middle Shadow ID max...

Page 456: ...justment Standard 1 ID max K C M and Y Adjust the offset value so that the density of level 10 matches that of level 10 on the C 4 chart 2 Middle Middle ID K C M and Y Adjust the offset value so that...

Page 457: ...el 6 matches that of level 6 on the C 4 chart 3 Shadow High ID K Adjust the offset value so that the density of level 8 matches that of level 8 on the C 4 chart 4 Highlight Low ID K Adjust the offset...

Page 458: ...ARDF exposure glass C NOTE When reattaching the exposure glass and ARDF exposure glass position the glass marker D at the rear left corner 3 4 2 ORIGINAL LENGTH WIDTH SENSOR 1 Exposure glass with lef...

Page 459: ...3 4 Inner cover B x 4 5 Sensor board unit C x 4 x 4 6 After replacing the sensor board unit adjust the following SP modes 3 3 12 SP4 008 Scanner leading edge magnification SP4 010 Scanner leading edg...

Page 460: ...2 Sensor board unit 3 1 3 3 Exposure lamp stabilizer A x 2 x 2 3 4 5 XENON LAMP 1 Exposure glass with left scale 3 4 1 2 Rear cover 3 1 6 3 Right cover A x 3 4 Left cover B x 3 5 Operation panel C x 4...

Page 461: ...Copier Feature Expander G570 REPLACEMENT SM 3 13 G570 8 Xenon lamp 2 clamps Reassembling 1 Take up the cable slack 2 Adjust the cable clamp position G if necessary G570R108 WMF G570R109 WMF F G...

Page 462: ...A x 3 2 Right cover B x 3 3 Left cover C x 3 4 Rear frame D x12 x 2 5 Scanner power supply unit E x10 x 7 Ground wire screw x 2 3 4 7 SCANNER MOTOR 1 Scanner PSU 3 1 6 2 Scanner motor A Spring x 1 x 7...

Page 463: ...pander G570 REPLACEMENT SM 3 15 G570 3 4 8 FRONT SCANNER WIRE 1 Front frame 3 1 5 2 Front scanner wire clamp A 3 Front scanner wire bracket B x 1 4 Front scanner wire and scanner drive pulley C x 1 G5...

Page 464: ...imes wind the left end counterclockwise five times NOTE The two red marks D should meet when you have finished Secure the wire to the pulley with tape so you can handle the assembly easily during inst...

Page 465: ...carriage hole M and the left holes N in the front rail Insert another scanner positioning pin O through the 1st carriage hole P and the right holes in the front rail Q 9 Insert two more scanner positi...

Page 466: ...R SCANNER WIRE 1 Rear frame 3 1 6 2 Rear rail frame A x 5 3 Rear scanner wire clamp B 4 Rear scanner wire bracket C x 1 5 Scanner motor gear D x 1 6 Rear scanner wire and scanner drive pulley E x 1 G5...

Page 467: ...ire to the pulley with tape so you can handle the assembly easily during installation 4 Install the drive pulley on the shaft NOTE Do not secure the pulley on the shaft with the screw yet 5 Install th...

Page 468: ...CN13 1 Enter SP mode and print out the SMC reports with SP5 990 1 if possible 2 Export the User Codes from the NVRAM board by using SmartNetMonitor for Admin if the customer has stored them 3 Turn off...

Page 469: ...s on how to enter the machine s device number and destination code NOTE SC999 or Fusing Unit Setting Error may be displayed until the machine s device number and destination code is programmed properl...

Page 470: ...er the SP and UP mode values from the SMC report 7 Import the User Codes 8 Do ACC for the copier application 9 Do ACC for the printer application NVRAM on the controller Print out the SMC report 1 Ent...

Page 471: ...m with paper or cloth Keep them in a dark place Preparation 1 Front cover 3 Removal Adjustment in the service manual for the printer mainframe 2 All development units 3 All PCUs 4 Transfer unit lock b...

Page 472: ...a toner supply pipe some toner spills out Before removing it place some paper or cloth beneath the toner supply unit and waste toner collection path 2 After removing a pipe close it with a paper clip...

Page 473: ...M 3 25 G570 Reinstalling the M Toner Supply Unit 1 Wind the harness A on the shaft 2 Insert the toner collection pipe B NOTE Check that the pipe does not come off the unit 3 Remove the toner supply un...

Page 474: ...nd the harness and connect it 6 Install the bushing 7 Connect the toner supply pipe and the waste toner collection pipe E 8 Check that the pipes F do not come off the unit 9 Attach the toner path cove...

Page 475: ...its 1 Development unit plate and development unit guide M toner Supply Unit 2 PCU 3C guide rail A x 1 NOTE Pull the front plate B slightly 3 Branch toner path cover C x 1 4 Toner path cover toner supp...

Page 476: ...Following page DIP Switch Settings 1 Option bracket A x 2 2 Rear cover B x 4 3 Cover bracket C x 3 4 Inner bracket D x 2 5 Connector cover E x 1 6 BCU F x 8 x 23 NOTE After replacing the BCU remove th...

Page 477: ...4 After installing the BCU board make sure the machine is able to normally print out the configuration page CAUTION 1 If the switch is mistakenly turned OFF in machines that have the clutch a paper j...

Page 478: ...ss and then press E 5 times to open the Self Diagnostics menu 2 On the touch screen press Touch Screen Adjust or press 3 Use a pointed not sharp tool to press the upper left mark 4 Press the lower rig...

Page 479: ...P N G5706691 See TSB G060 G570 036 Flashcards loaded with the following G570 Copy Feature Expander firmware CF NIB Scanner Application Fax Application and Operation Panel LCDC Procedure Turn the main...

Page 480: ...into the IC card slot on the controller IV Turn the main power ON The upgrade will begin automatically V After the firmware update is completed Update done or Power Off On will be displayed Turn OFF...

Page 481: ...one by one PCcard ROM Page01 Engine 1 ROM G0775611C ROM RB1 10 23 NEW G0775611F NEW RB111C 23 Verify Exit 0 UpDate 0 V After the firmware update is completed Update done or Power Off On will be displ...

Page 482: ......

Page 483: ...heck if SP2 223 1 auto initialization at unit replacement is enabled 1 Successfully completed Developer initialization is successfully completed 2 Forced termination Developer initialization was forci...

Page 484: ...ner supply tube is bent caught or damaged 1 Shielding tape is not removed 1 Remove the shielding tape to supply developer to the unit 2 Development unit is not firmly installed causing poor connection...

Page 485: ...be done If an image problem such as low image density is observed check the following points Transfer belt Belt guide plate ID sensor 4 Sampling data error Not enough data can be sampled 5 Gamma erro...

Page 486: ...elow 08 Sampling time out Data sampling cannot be done within the allocated time 09 Sampling start error The start mark cannot be detected within the allocated time 10 Pattern length mismatch The patt...

Page 487: ...ment unit 02 03 04 05 06 10 11 12 7 Clean the development unit and adjust the toner density The transfer belt is covered with toner 3 Development does not work properly All error codes Check all units...

Page 488: ...execution on the screen The green LED on the BICU keeps blinking faintly this is normal even under one of the following conditions 1 Poor connection between the toner cartridge detection board and th...

Page 489: ...ode settings and pressed the start key the VPU test pattern is printed out SP4 907 1 VPU Test Pattern R SP4 907 2 VPU Test Pattern G SP4 907 3 VPU Test Pattern B If the copy is abnormal and the VPU te...

Page 490: ...1 Field memory Errors may be caused by the following problems 1 Short circuit on the signal lines When the IPU board is installed one or more pins on the ASIC is damaged Some conductive matter or obje...

Page 491: ...ata SP5 990 4 in SP mode can check the last 10 SC codes detected and total counters when the SC code is detected NOTE 1 If the problem is related to electrical circuit boards first disconnect then rec...

Page 492: ...ters 630 Account control 640 CSS 650 Network 670 Internal data processing 6XX Communication 680 Unique for a specific model 700 Original handling 710 730 Mail box 740 Finisher 750 Stapler 1 760 Staple...

Page 493: ...nner lens 4 Check and clean the shading plate 5 Replace the exposure lamp 6 Replace the lamp stabilizer 7 Replace the scanner mirror s or scanner lens 8 Replace the SBU B SC 120 CF Scanner home positi...

Page 494: ...or 4 Replace the SBU or scanner PSU 5 Replace the scanner motor 6 Replace the HP sensor 7 Replace the scanner wire timing belt pulley or carriage B SC 122 CF Scanner home position error 3 The scanner...

Page 495: ...the command is written into the DFID self diagnosis startup register the correct value is not stored in the register in the specified duration NOTE This error is detected when the main switch is turne...

Page 496: ...M laser synchronizing detector board which is used to determine the start timing of laser writing does not send a signal while the polygon motor is operating normally and the LD is on Disconnection o...

Page 497: ...of front C M or rear K Y synchronizing detector board the beam does not target the photo detector Defective front C M or rear K Y synchronizing detector board Defective LD unit After doing any of the...

Page 498: ...U and LD units Defective BCU Defective LD unit 1 Turn the main switch off and on 2 Check the cables between the LD units and the BCU 3 Replace the LD unit 4 Replace the BCU B SC 231 FGATE timeout 231...

Page 499: ...lem when switching the actuator Brown fuse FU81 on the Power supply unit 1 Turn the main switch off and on 2 Check the sensor actuator position of the LD positioning motor 3 Replace the LD positioning...

Page 500: ...or clean the development unit that causes toner to drop on the transfer belt B SC 370 TD sensor K Adjustment error SC 371 TD sensor Y Adjustment error SC 372 TD sensor C Adjustment error SC 373 TD sen...

Page 501: ...tays Low 2 seconds after the motor turns off The Lock signal stays High for more than 2 seconds while the motor is on Defective motor Defective BCU 1 Turn the main switch off and on 2 Replace the moto...

Page 502: ...The high voltage supply board C B monitors the circuit and detects abnormal conditions such as a voltage leak or no output condition If this happens the high voltage supply board sends an error signa...

Page 503: ...C 5 Replace the cable 6 Replace the BCU B SC 460 001 Thermistor 1 error open circuit When the temperature detected by thermistor 1 which is at the left fusing unit side of the laser optics unit is le...

Page 504: ...tics unit is higher than 70 C for 10 seconds consecutively the BCU determines that the circuit is shorted and displays this SC code Thermistor 2 defective Cable connection error BCU defect 1 Turn the...

Page 505: ...the main switch off and on 2 Check the transfer unit and replace the belt and or the transfer unit if any damage is found 3 Replace the high voltage supply board T PA CL 4 Check and or replace the hi...

Page 506: ...a specific number of pulses after the tray motor and stack transport clutch turn on to transport the paper stack If the end fence home position sensor stays ON for a specific number of pulses after t...

Page 507: ...paper feed unit Defective tray lift motor or connector disconnection Defective lift sensor or connector disconnection For the LCT Defective stack transport clutch or connector disconnection Defective...

Page 508: ...disconnection Defective BCU 1 Turn the main switch off and on 2 Check the connector and or replace the fusing fan motor 3 Replace the BCU B SC 541 Heating roller thermistor error The temperature measu...

Page 509: ...es by 20 C or more in one second This occurs three times in one minute or two consecutive times Loose connection of the thermistor Loose connection between the fusing unit and main frame 1 Check if th...

Page 510: ...ning in the Ready condition the pressure roller fusing lamp keeps ON with full power for 100 consecutive seconds Pressure roller thermistor out of position 1 Replace the fusing unit A SC 556 Pressure...

Page 511: ...l which is generated by the peripherals only just after the main switch is turned on 2 When the BCU does not receive an OK signal from a peripheral 100ms after sending a command to it The BCU resends...

Page 512: ...he external noise 4 Replace the controller 5 Replace the operation panel B SC 660 BCU NVRAM read write diagnostics error A read write diagnostics error is detected when the main SW is turned ON Note T...

Page 513: ...intervals the controller fails to respond twice Controller stalled Controller board installed incorrectly Controller board defective Operation panel connector loose or defective 1 Turn the main switch...

Page 514: ...he communication with the BCU is retried after a communication error Board connector between BCU and controller loose Board connector between controller and bridge board loose Board connector between...

Page 515: ...controller board 6 Replace the bridge board B SC 700 CF ARDF original pick up malfunction After the pick up motor is turned on the original stopper HP sensor is not activated Original stopper HP senso...

Page 516: ...within 150 ms after the staple hammer motor turns on Staple jam Loose connection Overload caused by stapling too many pages Defective staple hammer motor 1 Turn the main switch off and on 2 Check if t...

Page 517: ...to its home position within a specified time after the stapler rotation motor starts rotating Loose connection Defective stapler rotation motor Motor overload 1 Turn the main switch off and on 2 Check...

Page 518: ...onnected 3 Replace the tray shift 1 sensor 4 Replace the tray 1 shift motor B SC 733 Finisher tray 2 lift motor error The lower stack height 1 sensor is activated consecutively detecting paper for 15...

Page 519: ...rtup without video output end error C Video transfer to the engine is started but the engine does not issue a video transmission end command within the specified time Defective BCU 1 Turn the main swi...

Page 520: ...de 0001 to 06FF CPU error System firmware problem Defective controller 1 Turn the main switch off and on 2 Reinstall the controller system firmware 3 Replace the controller When the problem cannot be...

Page 521: ...rn the main switch off and on 2 Check that the HDD is properly connected to the controller 3 Replace the HDD 4 Replace the controller B SC 823 Self diagnostic error NIB XXXX Detailed error code 6101 M...

Page 522: ...d RAM SRAM DIMM Loose connection Defective SRAM DIMM Defective controller 1 Turn the main switch off and on 2 Replace the SRAM DIMM 3 Replace the controller B SC 828 Self diagnostic error ROM XXXX Det...

Page 523: ...abnormality is detected even when the loop back connector is properly set 1120 Loop back connector error The loop back connector is not set when starting the detailed self diagnostics Loose connection...

Page 524: ...stored in the HDD cannot be read correctly Defective HDD Defective controller 1 Turn the main switch off and on 2 Replace the HDD 3 Replace the controller B SC 864 HDD CRC error While reading data fr...

Page 525: ...ired by the application RAM DIMM board is not installed SC 998 1 Check the devices necessary for the application program If necessary devices have not been installed install them 2 Check that applicat...

Page 526: ...d damage the controller board or the target PCB of the downloading and prevent subsequent downloading If this problem occurs the damaged PCB must be replaced 1 Turn the main switch off and on 2 If you...

Page 527: ...ata and information needs to be sent back to your product specialist Symptom Possible Causes Action taken Summary sheet SP mode 1 Service Print Summary SMC All SP5 990 1 Logging SP5 990 4 Printer driv...

Page 528: ...eared image for 4C thin lines or white lines in solid image areas 4C thin lines become smeared in the paper feed direction or white lines appear in solid image areas Spurs are located just before the...

Page 529: ...er this condition the supplied toner cannot be properly charged causing toner to flow out from the development unit Fireflies Fireflies may appear with originals that have a high image area ratio afte...

Page 530: ...on outputs if the transfer current is increased too much Therefore after adjusting the transfer current it is necessary to check the results by making a solid or halftone image in duplex mode Image de...

Page 531: ...Based on the average daily printing volume of 500 prints self check would be performed first thing every morning These settings are suitable for machines which are used during the day and then kept O...

Page 532: ...to the color line already transferred to the paper The registration roller speed adjusted by color development motor speed and fusing belt roller speed adjusted by black development motor speed are ad...

Page 533: ...can Page 4 42 43 Sub scan Page 40 41 Transfer Unit Page 4 46 2 Color shifts only at the leading edge area sometimes causing shock jitter magenta or cyan lines Registration roller speed is not appropri...

Page 534: ...P mode settings Mode SP5 997 Test Pattern Setting Tray selection Pattern Color mode Resolution Paper size By pass Normal color 600 dpi 2 05 Full Color 600 x 600 Normal color 1200 dpi 2 05 Full Color 1...

Page 535: ...oller is too fast magenta jitter may appear at 67 mm and or cyan jitter at 165 mm from the trailing edge This is caused by the mechanical shock when the trailing edge of the paper passes the registrat...

Page 536: ...d value from m to dots with the following formula Then add or subtract the calculated dot value in the SP mode Correction dots Measured value m 21 2 or 42 4 600 dpi mode 1 dot 42 4 m 1200 dpi mode 1 d...

Page 537: ...asured value mm 287 x 10000 If the color line is enlarged in relation to black add the correction value to the current setting If the color line is reduced in relation to black subtract the correction...

Page 538: ...shifted to the right in relation to black subtract the above value from the current setting Examples If the magenta line has shifted to the left by 40 m add 4 to the current setting of SP5 993 011 Co...

Page 539: ...d to enter 107 E 3 Hold down Clear Stop for at least 3 seconds 4 Enter the Service Mode Exit 5 Press Exit twice to return to the copy window 5 1 2 TYPES OF SP MODES Copy SP SP modes related to the eng...

Page 540: ...you know the SP number and then press The required SP Mode number will be highlighted when pressing If not just press the required SP Mode number g Press twice to leave the SP mode and return to the...

Page 541: ...that you want to open and then press that number to expand the list 4 Use the center touch panel buttons to scroll to the number and title of the item that you want to set and press The small entry bo...

Page 542: ...er exiting service mode SP Modes Related to the Engine SP Modes Related to the Controller SP2 208 009 SP2 213 001 SP2 224 001 to 004 SP5 930 001 to 005 SP5 994 001 and 002 SP7 905 007 and 009 SP5 998...

Page 543: ...owing are the major abbreviations used for the SP modes for which the full description is over 20 characters Paper Type N Normal paper TH Thick paper Color Mode Color K Black in B W mode Y M or C Yell...

Page 544: ...umn means that the main switch must be turned off and on to effect the setting change An asterisk to the right hand side of the mode number column means that this mode is stored in the EEPROM Engine o...

Page 545: ...lls a set of gamma settings This can be either a the factory setting b the previous setting c the current setting or d the ACC factory setting Resolution Setting 1 1200x1200 Photo 2 600 x 600 Text 3 1...

Page 546: ...ory storage location Toner Limit 1 Toner Limit Photo Adjusts the maximum toner amount for image development 100 to 400 260 1 step 106 2 Toner Limit Text CTL 100 to 400 190 1 step 5 3 2 BIT SWITCH PROG...

Page 547: ...Buckle Paper Tray or By pass Paper Type Process Speed Paper Type N Normal TH Thick 1 Paper Tray 62 5 2 Paper Tray 125 3 Paper Tray 185 4 By pass N 62 5 5 By pass N 125 6 By pass N 185 7 By pass TH 003...

Page 548: ...r B W is different than for color mode The transfer unit position affects the paper transport speed slightly This SP mode can adjust the motor speed for B W mode 1 0 to 1 0 0 0 1 step FA 005 3 YMC Thi...

Page 549: ...n After the main switch has been turned on the machine enters the print ready condition when the heating roller temperature reaches the temperature specified in this SP mode When the machine is in the...

Page 550: ...anges to a process speed that is slower than the current process speed for example when the speed changes from 185 mm s to 62 5 mm s The machine idles while reducing the fusing temperature When the fu...

Page 551: ...ing the last job 0 to 180 1 1 minute step DFU Machine Temp Cor Machine Temperature Correction Th Threshold Heating or Pressure roller Corrects the fusing temperature depending on the temperature insid...

Page 552: ...es the temperature to be subtracted from the targeted temperatures specified in SP1 105 3 to 24 0 to 30 10 5 C step Stand by Time 1 Job Receiving Specifies the time to shift the machine into the stand...

Page 553: ...prints are made on OHP or thick paper at this time the fusing temperature tends to be higher than the target causing exit roller marks or a paper jam in the fusing section To prevent this the print jo...

Page 554: ...5 97 1 step DFU 12 AC K 62 5 Displays the AC component of the charge roller bias adjusted during machine initialization or process control self check Sets AC bias in the various print modes for test p...

Page 555: ...0 5 If there is no difference between the test prints check the LD unit NOTE Do not set the LD power to 300 or lower This may cause SC220 1 P K 62 5 C 0 to 1023 672 1 step DFU 2 P K 125 C 0 to 1023 64...

Page 556: ...e receives no print start command for the time specified in this SP mode after receiving the print preparation command 0 to 60 10 1 second step 0 Not turned off except for Energy Saver mode 112 2 Job...

Page 557: ...for black or in the low humidity condition this may cause dirty background due to insufficient agitation This SP mode limits the maximum possible toner supply for black and only in the low humidity c...

Page 558: ...th full image coverage that can be printed after toner near end has been detected When near end is detected the pixels in the images are counted The machine detects toner end when the following happen...

Page 559: ...4 by trial and error 0 or 1 1 Alphanumeric 0 Disabled 1 Enabled 223 3 Toner Fill Up BCU Activates or deactivates the Toner Fill Up mode which fills up the toner supply tube with toner during developer...

Page 560: ...step 16 FC K P D 62 5 0 to 50 8 1 A step 17 FC K P D 125 0 to 50 16 1 A step 18 FC Y P D 62 5 0 to 50 6 1 A step 19 FC Y P D 125 0 to 50 11 1 A step 20 FC M P D 62 5 0 to 50 5 1 A step 21 FC M P D 12...

Page 561: ...2 5 0 to 50 7 1 A step 69 FC K SP D 125 0 to 50 18 1 A step 70 FC Y SP D 125 0 to 50 13 1 A step 71 FC M SP D 125 0 to 50 11 1 A step 301 72 FC C SP D 125 BCU 0 to 50 12 1 A step Current Paper Size Tr...

Page 562: ...50 5 1 A step 14 K B TH S 10 to 30 5 0 1 step 15 FC B TH S 10 to 30 0 0 1 step 16 K B OHP 10 to 30 10 0 1 step 17 FC B OHP 10 to 30 16 0 1 step 18 K B TH D 10 to 30 5 0 1 step 19 FC B TH D 10 to 30 0...

Page 563: ...rary measure In this case the line position adjustment needs to be disabled with SP5 993 001 1 dot 20 1 Y 2 M 3 C 909 4 K BCU 255 to 255 0 1 dot step DFU Sub scan Reg Sub scan Registration Color Mode...

Page 564: ...ine adjustment is required the adjustment should be done with SP5 993 010 to 012 1 dot 20 1 Y 128 to 127 0 1 dot step FA DFU 2 M 128 to 127 1 1 dot step FA DFU 3 C 128 to 127 1 1 dot step FA DFU 994 4...

Page 565: ...step Vcnt Current Vcnt Current Value Display Color 1 K 2 Y 3 M 007 4 C Displays the current Vcnt value 0 to 240 0 1 step Humidity 008 1 Humidity Displays the humidity measured by the humidity temperat...

Page 566: ...Vk value 255 to 255 1 step Normal Range 50 to 50 Vref Display Current Vref Display Color 1 K 2 Y 3 M 123 4 C Displays the current Vref value 0 0 to 5 0 0 1V step Process Control Process Control 1 ON...

Page 567: ...number in the pointer table that was selected during the latest process control self check 1 to 30 1 step M A Target M A Target Color Adjusts the M A Mass per Area mg cm 2 value used during the proce...

Page 568: ...job is completed the counter is reset even if the interrupt self check did not occur When K prints are made the number of prints is calculated with the K coefficient in SP3 906 5 3 Non use Time 1 Spec...

Page 569: ...age Just after the main switch is turned on if the temperature measured by both the thermistor located at the right side on the laser optics housing unit and the temperature humidity sensor is greater...

Page 570: ...ion force to increase or toner to coagulate This sometimes causes firefly spots or dirty background when a large amount of toner is supplied NOTE When enabling this SP mode the following SP modes shou...

Page 571: ...Process Control Self check Result 975 1 P Ctrl Result Displays the result of the latest process control self check 0 to 9999 1 step All colors are displayed The results are displayed in the order K Y...

Page 572: ...erasing the original shadow caused by the gap between the original and the scale 0 to 3 0 0 0 1 mm step FA Scanner Free Run 1 Lamp OFF 013 2 Lamp ON Performs the scanner free run with the exposure la...

Page 573: ...R Gain Display Gain Adjustment Red 1 R EVEN 628 2 R ODD Displays the gain value of the amplifiers on the scanner SBU for Red G Gain Display Gain Adjustment Green 1 G EVEN 629 2 G ODD Displays the gain...

Page 574: ...r Selection NV Changes the parameters for error diffusion 0 to 255 0 1 step DFU VPU Test Pattern 1 Test Pattern R Selects the test pattern generated by the scanner SBU board 0 to 4 0 1 step 0 Default...

Page 575: ...M Letter Printer Gamma Adjustment for Magenta Letter mode 1 Offset Highlight 2 Offset Middle 3 Offset Shadow 4 Offset IDmax Adjusts the offset data of the printer gamma for magenta in Letter mode 0 to...

Page 576: ...Photo Printer Gamma Adjustment for Magenta Photo mode 1 Offset Highlight 2 Offset Middle 3 Offset Shadow 4 Offset IDmax Adjusts the offset data of the printer gamma for magenta in Photo mode 0 to 30 1...

Page 577: ...r EU AA 1 for NA 0 mm 1 inch Non Custom Size M Scan Non Custom Paper Size Main scan 1 Tray 1 2 Tray 2 3 Tray 3 4 Tray 4 040 6 By pass Tray CTL No used Non Custom Size Sub Scan Non Custom Paper Size Su...

Page 578: ...rs x 60 min NA 300 New York EU 60 Paris CH 480 Peking TW 480 Taipei AS 480 Hong Kong User Code Co Clear User Code Counter Clear 404 1 User Code Co Clear Clears the user code counters Password 1 Passwo...

Page 579: ...ers Engine Free Run 802 1 Engine Free Run Performs a free run on the printer engine NOTE The machine starts free run in the same condition as the sequence of A4 LT printing from the 1st tray Therefore...

Page 580: ...k 00000000 to FFFFFFFFh 00000000h 1 hex unit step 27 SyslogServer Address Sets the syslog server address for the network 00000000 to FFFFFFFFh 7F000001h 1 hex unit step 28 Timer Server Address Sets th...

Page 581: ...ou select 0 there will be a 120 s delay from the STP signal to the data transfer With 1 Fast there is no delay 52 ECP Switches the ECP setting for Centronics off on 0 or 1 1 0 Disabled 1 Enabled With...

Page 582: ...ocument a job file Performance The transfer belt moves up for a color copy and keeps the same position until all the merged files have been output even if next job is a B W document in order to increa...

Page 583: ...Stack 961 1 Finisher Stack BCU Enables or disables maximum stack mode for the lower shift tray only in staple mode If this is enabled the upper tray can be used for stacking 500 sheets but it stays a...

Page 584: ...or 1 0 0 Lite 1 Full Loop Back Test 1 Duplex 3 Finisher 989 4 Paper Supply Unit Executes a communication test with peripherals by using a special tool connector which is unique for each peripheral The...

Page 585: ...ng adjustment 3 to 15 5 1 o C The line position adjustment automatically starts when the temperature differs by the amount specified in this SP mode from the temperature when the last adjustment was d...

Page 586: ...enta is always shifted one dot to the left reduce 5 993 11 by 1 10 M Reg Y 11 M Reg M 12 M Reg C A fine adjustment to the main scan registration 128 to 127 0 1 dot step FA 1 dot 20 13 M Mag Y 14 M Mag...

Page 587: ...N OFF 1 Dev Unit PCU BCU Enables or disables PCU and development unit detection 0 or 1 0 Alphanumeric 0 Enable 1 Disable NOTE If this mode is disabled new unit detection also does not function Use thi...

Page 588: ...rizontal 23 Solid 3 Single Color Selects the color for making a test pattern 0 to 6 6 1 step Alphanumeric 0 Red 1 Green 2 Blue 3 Yellow 4 Magenta 5 Cyan 6 Black 4 Color Mode Selects the color mode for...

Page 589: ...nverter Solenoid 8 Pick up Motor Fwd 008 9 Pick up Motor Rev Activates the electrical components for functional check It is not possible to activate more than one component at the same time DF Free Ru...

Page 590: ...aper edge 7 5 to 7 5 0 0 5 mm step Staple Position 111 1 Staple Position BCU Adjusts the stapling position Increment Staple position moves toward the edge of paper Decrement Staple position moves towa...

Page 591: ...nt CMY 11 Development K 12 Copy Single Color 13 Copy Twin Color 14 Print B W Contact 15 DocBox B W Contact 20 Total Full Color 21 Total B W Single 22 Total Single 23 Total B W 24 Copy Full Color 25 Pr...

Page 592: ...ay 4 5 By pass 204 6 Duplex CTL Displays the number of sheets fed from each paper feed station 0 to 9999999 0 1 sheet step NOTE The LCT is counted as the 3rd feed station ADF Total Counter 205 1 ADF T...

Page 593: ...5 8 1 to 301 Over NV Displays the total number of multiple copy jobs made in copy mode Copy Co Job Mode Copy Counter Job Mode 1 Sort 2 Staple 3 Punch 4 Reverse Copy 306 5 Check Copy NV Displays the to...

Page 594: ...pages NV Displays the number of copy jobs made from the document server and classed by the size of the job DS Co File No DS Co Document Server Counter 1 1 file 2 2 5 files 3 6 10 files 326 4 Over 11...

Page 595: ...of original jams 0 to 9999 0 1 original step Paper Jam Location D Duplex MB Mail Box F Finisher E External I Internal ON On check OFF Off Check 3 Tray 1 ON 4 Tray 2 ON 5 Tray 3 LCT ON 6 Tray 4 ON 8 Re...

Page 596: ...eck 505 57 Inverter Sensor Off Check CTL Displays the total number of original jams by location Jam Paper Size 4 A3 5 A4 13 B4 14 B5 32 DLT 36 LG 38 LT 44 HLT 506 128 Others CTL Displays the number of...

Page 597: ...nted as the 3rd feed station Displays the number of revolutions of motors or clutches for each current maintenance unit 0 to 9999999 0 1 revolution step When a unit is replaced the machine automatical...

Page 598: ...Clear 810 1 Access Code Clear Use to clear the access code if the customer forgets the code password Tray Counter Clear 1 Tray 1 2 Tray 2 3 Tray 3 LCT 4 Tray 4 816 6 Duplex Clears the counters SP7 20...

Page 599: ...size of copies made from the document server SP7 323 Co Clear DS Job Mode Counter Clear DS Job Mode 843 1 Co Clear DS Job Mode Clears the counters classed by the job mode of copies made from the docum...

Page 600: ...d is detected and the alert lights on the panel 2 5K prints before detecting the end condition The unit life is 1860 revolutions Increment Delays the alert display timing Decrement Hastens the alert d...

Page 601: ...Copier Feature Expander G570 COPY SP MODE SM 5 63 G570 7 Mode No Class 1 2 and 3 Function Setting Check Sum 1 Engine Main 907 2 Engine MUSIC BCU Displays the check sum of the firmware...

Page 602: ...cept for setting of Energy Saver I F Setup I O Buffer and I O Timeout PCL Menu 9 Scanner aplication Initializes the scanner application settings 10 Network aplication Deletes the network file applicat...

Page 603: ...ensor 2 See Table 1 1 4 Tray Set Not set Set Paper Tray 2 0 Paper End Sensor Paper end Paper detected 1 Paper Lift Sensor Deactivated Activated Actuator not inside sensor 2 Paper Height Sensor 1 3 Pap...

Page 604: ...Sensor 3 Paper not detected Paper detected 6 5 Exit Upper Limit Sensor Not full Full Fusing Unit 0 Fusing Unit Set Not set Set 1 Fusing Unit New 0 to 1 New unit installed 2 Oil Supply Unit Set Set Not...

Page 605: ...r 3 Paper not detected Paper detected 5 Original width sensor 2 Paper not detected Paper detected 4 Original width sensor 1 Paper not detected Paper detected 3 Skew correction sensor Paper not detecte...

Page 606: ...etting of SP 1 902 3 3 The machine detects either 11 x 81 2 LEF or B5 SEF depending on the setting of SP 1 902 4 Table 3 Paper Size By pass Table Models Bit No North America Europe Asia 4 3 2 1 11 x 1...

Page 607: ...Solenoid 24 Oil Supply SOL Oil Supply Unit Solenoid 28 Fusing CL Fusing Unit Clutch 29 K Dev CL Development Unit Clutch K 30 C Dev CL Development Unit Clutch C 31 M Dev CL Development Unit Clutch M 32...

Page 608: ...olor 62 5 81 CH AC K 62 5 Charge AC Bias for Black 62 5 82 CH AC FC 185 Charge AC Bias for Color 185 83 CH AC K 185 Charge AC Bias for Black 185 84 Dev AC FC 62 5 Development AC Bias for Color 62 5 85...

Page 609: ...166 DI M1 193CCW Duplex Inverter Motor 1 193 Counterclockwise 168 DI M1 370CCW Duplex Inverter Motor 1 370 Counterclockwise 169 DI M1 370CW Duplex Inverter Motor 1 370 Clockwise 170 DI M1 450CW Duple...

Page 610: ...ck in Color Mode 62 5 213 LD FC K 125 LD Power for Black in Color Mode 125 214 LD FC Y 62 5 LD Power for Yellow in Color Mode 62 5 215 LD FC Y 125 LD Power for Yellow in Color Mode 125 216 LD FC M 62...

Page 611: ...aper size SP5 997 007 SP5 997 006 Tray By pass G570S505 WMF Test Pattern Selection SP5 997 002 0 None 1 1 dot sub scan line 2 2 dot sub scan line 3 1 dot main scan line 4 2 dot main scan line 5 1 dot...

Page 612: ...ber After changing this value do the following 1 Run the Registry Editor 2 Access HKEY_LOCAL_MACHINE SOFTWARE Ricoh NetworkScanner 3 Change the value of PortNo to this SP mode s value 0 to 65535 3670...

Page 613: ...FU 0 Standard 1 Smooth 2 Clearly 3 Liner 4 Text image for the delivery function 5 Text photo image for the delivery function 6 Photo image for the delivery function 5 Notch No 7 Lighter Brightness Adj...

Page 614: ...4 1 step DFU 2 MTF Filter Coefficient Sub scan As above for sub scan 0 13 4 1 step DFU 3 Smoothing Filter Selects the smoothing pattern for Text Photo mode when using binary picture processing mode A...

Page 615: ...er coefficient in the main scan direction for Photo mode Select a higher number for a stronger filter If this is 0 the MTF filter is not applied 0 to 15 0 1 step DFU 2 MTF Filter Coefficient Sub scan...

Page 616: ...step DFU 24 Notch No 1 Darker Brightness 0 to 255 128 1 step DFU 25 Notch No 1 Darker Contrast 0 to 255 128 1 step DFU 004 26 Notch No 1 Darker Threshold NV 0 to 255 70 1 step DFU Gray scale mode sett...

Page 617: ...o 255 128 1 step DFU 19 Notch No 3 Threshold 0 to 255 100 1 step DFU 20 Notch No 2 Brightness 0 to 255 128 1 step DFU 21 Notch No 2 Contrast 0 to 255 128 1 step DFU 22 Notch No 2 Threshold 0 to 255 85...

Page 618: ...7 Lighter B Threshold 0 to 255 128 1 step DFU 16 Notch No 6 R Brightness 0 to 255 177 1 step DFU 17 Notch No 6 G Brightness 0 to 255 174 1 step DFU 18 Notch No 6 B Brightness 0 to 255 177 1 step DFU...

Page 619: ...o 255 128 1 step DFU 42 Notch No 4 Middle B Threshold 0 to 255 128 1 step DFU 43 Notch No 3 R Brightness 0 to 255 125 1 step DFU 44 Notch No 3 G Brightness 0 to 255 127 1 step DFU 45 Notch No 3 B Brig...

Page 620: ...reshold NV 0 to 255 128 1 step DFU Compression ratio of gray scale 1 Compression ratio Normal image Selects the compression ratio for grayscale processing mode JPEG for the three settings that can be...

Page 621: ...timer of N W error 004 1 Display timer of N W error NV Selects the length of time that the network error message for the scanner utilities is displayed If this is 0 the error message is displayed unt...

Page 622: ...ng Please wait is displayed for a few seconds the copy window will open The machine is ready for normal operation 5 6 2 SYSTEM SETTINGS AND COPIER SETTING RESET System Setting Reset The system setting...

Page 623: ...defaults Use the following procedure 1 Press User Tools Counter 2 Hold down and then press Copier Document Server Settings NOTE You must press first 3 When the message prompts you to confirm that you...

Page 624: ...work Support 1 Scanner IPU Scanner control IPU Flash ROM Scanner IPU 1 Operation Panel Panel control Operation Panel Ope Panel XX 1 Fax FCU Fax control FCU Jupi FCU XXX 1 1 Language 16 languages Langu...

Page 625: ...4 Open the front cover 5 Turn on the main switch The message below is displayed Press the button where the firmware description is displayed 6 Pressing the UpDate button starts updating the firmware...

Page 626: ...anything this is normal while firmware update is in process The following message is displayed for 10 seconds after pressing the Update button Then the message disappears and firmware update starts Y...

Page 627: ...Check CPU Check ASIC Check Standard RAM Conection Check Optional RAM Connection Check Clock Generator Check Standard NVRAM Check Font Header Check Optional NVRAM Check Real Time Clock Check Network C...

Page 628: ...Diagnosis Follow this procedure to execute detailed self diagnosis 1 Switch off the machine and connect the parallel loopback device to the Centronics I F port 2 Hold down press and hold down and then...

Page 629: ...by the user 5 6 5 9 1 HOW TO USE UP MODE UP Mode Initial Screen User Tools Counter Display To enter the UP mode press User Tools Counter System Settings In the User Tools Counter display press System...

Page 630: ...to display more options Perform the settings press Exit to return to the User Tools Counter display and then press Exit to return to the copy window Printer Facsimile Scanner Settings In the User Tool...

Page 631: ...ier Feature Expander G570 USER PROGRAM MODE SM 5 93 G570 Counter In the User Tools Counter display press Counter Maintenance In the User Tools Counter display press Maintenance G570S907 WMF G570S908 W...

Page 632: ...achine recognizes whether or not the fusing clutch is used according to the DIP switch setting NOTE When replacing the BCU board check if the old board has a DIP switch on it If there is no DIP switch...

Page 633: ...ht goes to the CCD on the sensor board by way of the 1st and 2nd scanners The sensor board converts the CCD analog signals into digital signals When the original is manually placed on the exposure gla...

Page 634: ...anging the scanner motor speed and in the main scan direction it is done by image processing on the IPU board Magnification in the sub scan direction can be adjusted by changing the scanner motor spee...

Page 635: ...l length The SBU controller on the SBU board checks each sensor status when the platen cover sensor is activated as it is closed It detects the original size by the on off signals received from each s...

Page 636: ...riginal size will be indicated on the operation panel display The above table shows the outputs of the sensors for each original size This original size detection method eliminates the necessity for a...

Page 637: ...ble below shows the controlled circuits and their recovery procedures Circuit Recovery 5V 24V If the problem is solved the machine goes to standby after turning the main switch off and on 3 3 V 12V 15...

Page 638: ...signals The SBU Sensor Board Unit converts the three analog signals to 10 bit digital signals It sends these signals to the IPU Image Processing Unit The IPU processes the image then the image data is...

Page 639: ...t 1024 gradations digital signals White Level Correction White reference plate scanned before the original Data is updated before each scan Corrects for variations in the white level across the page i...

Page 640: ...as the machine scans down the page Adjustments The properties of the scanner unit which are necessary for controlling the scanner VPU video processing unit are not stored in the memory of the printer...

Page 641: ...n the amount of light at the edge and center of a scanned image caused by the scanner lens or variations among pixels of the CCD Shading Correction Picture Elemnet Correction Scanner Correction Filter...

Page 642: ...ce between the R G and B signals depends on the magnification ratio If this calculation does not result in an integer the corrected data is set to the closest integer but further correction is needed...

Page 643: ...from the original image Fig 1 Scanner gamma correction inverts the video signals The shading circuit converts the signal from 10 bit to 8 bit The IPU section converts the signal levels as shown in Fig...

Page 644: ...olor mode single color or full color Users can select a different threshold for each mode ADS Auto Image Density Selection Full color mode 1 Refers to the RGB data taken from the entire original 2 Cal...

Page 645: ...pecial modes applied To represent green the yellow and cyan toners are used in a 1 1 ratio Color Conversion Table Original Color Toner K R Y G C B M W Y 1 1 1 1 0 0 0 0 M 1 1 0 0 0 1 1 0 C 1 0 0 1 1 1...

Page 646: ...elements cannot be squeezed or expanded Imaginary points are calculated corresponding to a physical enlargement or reduction Image density is then calculated for each of the imaginary points based on...

Page 647: ...akes new gamma curves for each color in each mode text photo and black text After ACC the gamma curve for each color can be adjusted with service programs SP4 909 to SP4 918 4 different modes 1 ID max...

Page 648: ...scale on the C 4 test chart figure 4 Middle Middle ID The Middle ID mode adjusts the image density between Level 3 and Level 7 of the color gradation scale on the C 4 test chart figure 5 Highlight Low...

Page 649: ...image density 5 The copier combines the corrected gamma curve with the Shadow Middle and Highlight values currently in memory 6 The copier then calculates the ID max amplitude of the gamma curve based...

Page 650: ...ction Copy Mode Printer Mode Gradation for printing 2 bits pixel 1 bit pixel LD control SP2 103 101 to 110 SP2 103 1 to 59 Pointer table display SP3 902 5 to 8 SP3 902 1 to 4 M A target SP3 903 5 to 8...

Page 651: ...Data Path 1 Image Store Image Delivery Mode The user can select the following modes from the LCD 1 Delivery only 2 Store only 3 Store and delivery After image processing and image compression all imag...

Page 652: ...1 500 MB 500 MB Downloaded fonts forms Remains stored even after cycling power off on File System 2 1 000 MB 1 000 MB Job spooling area Erased after power off File System 3 2 000 MB 2 000 MB Work dat...

Page 653: ...through BCU Printer Application Controller IPU through Controller BCU Scanner Application 1 bit 8 bits SBU IPU Controller HDD Memory Fax Application Transmission Reception Transmission SBU IPU FCU Re...

Page 654: ......

Page 655: ...mum original size A3 11 x 17 Original reference position Left rear corner Copy speed Normal 28 cpm color or 38 cpm black white OHP thick 10 cpm color black white ADF 1 to 1 28 cpm color or 38 cpm blac...

Page 656: ...40 V 50 60 Hz 1 1 A for Europe Asia Maximum power consumption during copying System 1 440 W or less Scanner 240 W or less Dimensions W x D x H System the next page Scanner 570 x 757 x 100 mm without p...

Page 657: ...Printer mainframe with CF Expander One tray Paper Feed Unit and Rack A 45 mm B 1 100 mm C 975 mm 2 Printer mainframe with CF Expander One tray Paper Feed Unit Duplex unit Finisher and Rack D 150 mm E...

Page 658: ...SPECIFICATIONS G570 7 4 SM 3 Printer mainframe with CF Expander Large Capacity Tray Two tray Paper Feed Unit Duplex unit Finisher and Rack G 150 mm H 1 200 mm G570V212 WMF G H...

Page 659: ...300 400 600 dpi Grayscales 1 bit or 8 bits pixel each for RGB Scanning Throughput ARDF mode Without 40GB HDD B W 21 spm A4 81 2 x 11 SEF 200 dpi 1 bit Color 11 spm A4 81 2 x 11 SEF 200 dpi 8 bits Wit...

Page 660: ...17 DLT Yes No Yes Yes 11 x 15 No No Yes No 10 x 14 No No Yes No 8 5 x 14 LG Yes No Yes No 8 5 x 13 F4 No No Yes Yes 8 25 x 13 No No No No 8 x 13 F No Yes No No 8 5 x 11 LT Yes No Yes No 11 x 8 5 LT Ye...

Page 661: ...Y N Y Letter LEF 11 x 8 5 Y Y Y Y Y Y Y Legal SEF 8 5 x 14 N Y N N Y Y N Y Half Letter SEF 5 5 x 8 5 N N N N N N Y Executive SEF 7 25 x 10 5 N Y N N Y N Y Executive LEF 10 5 x 7 25 N N N N N N Y F SEF...

Page 662: ...Y N N N Ledger SEF 11 x 17 Y Y Y Y Y Letter SEF 8 5 x 11 Y Y Y Y Y Letter LEF 11 x 8 5 Y Y Y Y Y Legal SEF 8 5 x 14 Y Y Y Y Y Half Letter SEF 5 5 x 8 5 Y Y N N N Executive SEF 7 25 x 10 5 Y Y Y Y Y E...

Page 663: ...SCANNER The scanner driver and utility software are provided on one CD ROM Scanner Drivers Network Twain Driver for Win95 98 ME NT4 0 2000 Scanner Utilities Scan Router V2 Lite Cherry Lite for Win95...

Page 664: ...d one of the three paper feed options Paper Feed Unit 500 x 1 G567 D Paper Feed Unit 500 x 2 G568 D LCT G569 D Install any one of these three units Duplex Unit G571 E Punch Unit B377 Requires the fini...

Page 665: ...B DIMM Memory G581 J NVRAM Memory G311 K IEEE1394 I F Board G590 L At least 64 MB of DIMM is required HDD Type 1 G308 M Only for printer features HDD Type 2 G309 M For both printer and copier features...

Page 666: ...0 kg 14 to 28 lb Table Capacity 80 sheets 80 g m2 20 lb Original Standard Position Rear left corner Separation Feed belt and separation roller Original Transport Roller transport Original Feed Order F...

Page 667: ...1 Paper Weight 60 to 105 g m2 16 to 28 lb Stack Capacity 80 g m2 20 lb Tray 1 100 sheets Tray 2 100 sheets A4 smaller than 81 2 x 11 250 sheets B4 81 2 x 14 Printing Speed Resolution Printing Speed 60...

Page 668: ......

Page 669: ...ARDF G564...

Page 670: ......

Page 671: ...aten sheet Velcro pads F Original exit tray x 2 Slide to the right and then pull out CAUTION The hinge of the ARDF is spring loaded and becomes much lighter with all the covers removed After removing...

Page 672: ...2 SM 1 2 ORIGINAL FEED UNIT Open the top cover A Original feed unit Press it toward you on its shaft to release and lift out 1 3 ORIGINAL PICK UP ROLLER Original feed unit 1 2 A Pick up roller x 1 G56...

Page 673: ...l pick up roller 1 2 1 3 A Shaft x 1 NOTE Before removing the shaft note carefully the positioning of the spring B This must be reset during re installation C Feed belt cover Timing belt gear shaft sp...

Page 674: ...CORRECTION INTERVAL REGISTRATION ORIGINAL WIDTH SENSORS Open the top cover A Upper original guide x 3 B Skew correction sensor x 1 C Interval sensor x 1 D Registration sensor x 1 E Original width sens...

Page 675: ...TH SENSORS Raise the original table A Lower cover of original tray x 4 B Original length sensor 1 x 1 C Original length sensor 2 x 1 1 7 SEPARATION ROLLER Original feed unit 1 2 A Separation roller co...

Page 676: ...NOTE Raise the original tray before you re install the paper feed guide Separation roller torque limiter x 1 1 7 C Bracket x 1 x 1 D Inverter sensor x 1 E Original set sensor x 1 1 9 PICK UP MOTOR ORI...

Page 677: ...MOTOR SM 8 7 G564 1 10 TRANSPORT MOTOR AND INVERTER MOTOR Rear cover 1 1 A Pick up roller assembly x 1 x 3 x 3 B Motor bracket x 3 x 2 Timing belt x 2 C Transport motor x 2 Spring x 1 D Inverter motor...

Page 678: ...CORRECTION ROLLER CLUTCH G564 8 8 SM 1 11 FEED MOTOR SKEW CORRECTION ROLLER CLUTCH Rear cover 1 1 A Motor bracket x 5 x 1 B Feed motor x 2 C Clutch stopper x 1 D Skew correction roller clutch x 1 G564...

Page 679: ...the exit guide plate C Exit guide plate cover x 2 D Exit sensor x 1 x 1 1 13 STAMP SOLENOID Rear cover 1 1 Open exit guide plate 1 12 A Exit guide plate cover x 1 B Stamp solenoid x 1 x 1 1 14 CONTRO...

Page 680: ...CW OFF OFF ON ON OFF ON OFF Original Set Sensor Pick up Motor Original Stopper H P Sn Original Pick up H P Sn Feed Motor Feed Clutch Skew Correction Sn Interval Sn Registration Sn Transport Motor DF G...

Page 681: ...ON ON OFF OFF C W ON OFF ON OFF Pick up Motor Original Stopper H P Sn Original Pick up H P Sn Feed Motor Feed Clutch Skew Correction Sn Interval Sn Transport Motor Registration Sn DF Gate Exit Sn Inve...

Page 682: ...turn on after the feed motor has fed the original 185 mm Transport jam Jam 4 The interval sensor does not turn on after the feed motor has fed the original 141 mm Registration sensor Jam 5 The registr...

Page 683: ...s 1 2 phase 1 0 0 0 Free run one sided original 100 color mode 1 0 0 1 Free run one sided original 200 color mode 1 0 1 0 Free run one sided original 32 color mode 1 0 1 1 Free run one sided original...

Page 684: ...ler 17 Skew correction roller 9 Exit roller 18 Feed belt Pick up Mechanism Picks up the originals for scanning Feed Separation Mechanism Comprised of the feed belt and separation roller feeds and sepa...

Page 685: ...DRIVE LAYOUT 1 Feed motor 7 Inverter roller 2 Feed belt 8 Exit roller 3 Pick up roller 9 Separation roller 4 Pick up motor 10 Transport roller 5 Transport motor 11 Skew correction roller 6 Inverter mo...

Page 686: ...sensors A and two original length sensors B and C The machine determines the original width when the leading edge of the original activates the registration sensor The ARDF detects the original size...

Page 687: ...5 L 148 x 210 mm A5 S 210 x 148 mm ON B6 L 128 x 182 mm B6 S 182 x 128 mm DLT L 11 x 17 ON ON ON ON ON 11 x 15 L ON ON ON ON ON 10 x 14 L ON ON ON ON LG L 81 2 x 14 ON ON ON F4 L 81 2 x 13 ON ON ON F...

Page 688: ...below cannot be determined the image cannot be correctly scaled reduced or enlarged or processed until the document length has been accurately detected The length must be determined before the image...

Page 689: ...ssed the pick up motor D turns on and the original stopper cam E rotates The original stopper lowers and releases the original Next the pick up roller cam F lowers the pick up roller and then the feed...

Page 690: ...aper slightly until it presses against the skew correction roller C and buckles slightly to correct any skew 4 4 3 REDUCING THE INTERVAL BETWEEN PAGES After performing skew correction the feed motor r...

Page 691: ...drives the transport roller A and the exit roller B When the leading edge of the original activates the interval sensor C the transport motor rotates the transport roller The transport roller then fee...

Page 692: ...junction gate D closes Next the inverter motor turns on and the inverter roller E starts rotating to feed the original from the reverse table Then the original is fed to the transport roller and the...

Page 693: ...original reaches the stamp the transport motor stops and the stamp solenoid turns on if the page is sent successfully immediate transmission or stored successfully memory transmission After stamping...

Page 694: ......

Page 695: ...FAX UNIT G307...

Page 696: ......

Page 697: ...nes 5 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 6 If there is a gas leak do not use the telephone in the...

Page 698: ...Turn on the DIP switch B on the MBU board then install the fax unit C x 2 NOTE Make sure that the controller unit is installed when inserting the fax unit If the controller unit is installed after th...

Page 699: ...e to the LINE jack at the rear of the machine 9 Plug in the machine and turn on the main power switch NOTE The machine must be connected to a properly grounded socket outlet 10 Be sure to set the cloc...

Page 700: ...he thumb screw A on the left spacer 2 Install the handset bracket B on the left arm 2 screws 1 thumb screw 3 Install the handset holder C on the bracket 2 screws 4 Place the handset D with the handset...

Page 701: ...window LINE2 A from the panel plate B 2 Install the G3 board C and NCU board D 3 screws each 3 Attach the harness clamp E 4 Connect the harness F to the connectors on G3 and NCU boards harness clamp E...

Page 702: ...the fax unit and controller unit 8 Connect the cable to the LINE2 jack then plug in the machine and turn the main switch on 9 Attach the FCC IC approval label to the machine near the ISDN jack this s...

Page 703: ...el B 2 Install the G4 unit C 3 screws and harness clamp 3 Connect the flat cable D to the connector E on the FCU board 4 Connect the I F board F to the G4 unit and connect the flat cable D to the I F...

Page 704: ...the cable to the ISDN jack then plug in the machine and turn the main switch on 9 Attach the FCC IC approval label to the machine near the ISDN jack this step is only for US Canada 10 Enter service m...

Page 705: ...d and the network cable 1 Turn on the DIP switch A on the fax function upgrade unit B 2 Attach the stand C to this unit 3 Connect the fax function upgrade unit to CN621 and attach the stand to the boa...

Page 706: ...ata in the printer buffer 2 Turn off the main switch and disconnect the power cord and the network cable 1 Slide the expansion memory A into the CN602 slot and tilt it down until it is locked by the p...

Page 707: ...rty is out of paper or has a jammed printer The other party pressed Stop during communication 0 03 Incompatible modem at the other end The other terminal is incompatible 0 04 CFR or FTT not received a...

Page 708: ...may be defective try sending to another machine 0 08 The other end sent RTN or PIN after receiving a page because there were too many errors Check the line connection Check the FCU NCU connectors Repl...

Page 709: ...of retraining Check the line connection Check the FCU NCU connectors Replace the NCU or FCU Check for line problems Try calling another fax machine Try adjusting the reconstruction time for the first...

Page 710: ...ommunication Check the line connection Retry communication 0 70 The communication mode specified in CM JM was not available V 8 calling and called terminal The other terminal did not have a compatible...

Page 711: ...qualizer setting If these errors happen at the receiving terminal Try adjusting the rx cable equalizer setting Try increasing the tx level Try using V 17 or a slower modem if the same error is frequen...

Page 712: ...communication error If this is frequent update the ROM or replace the FCU 3 00 G4 interface board reset Replace the G4 interface board or FCU 3 10 Disconnection during ISDN G3 communication Check the...

Page 713: ...from memory 5 25 SAF file access error Replace the FCU or EXMEM board 6 00 G3 ECM T1 time out during reception of facsimile data 6 01 G3 ECM no V 21 signal was received 6 02 G3 ECM EOR was received T...

Page 714: ...canning Lower the scan resolution if possible Add optional page memory 22 01 Memory overflow while receiving Wait for the files in the queue to be sent Delete unnecessary files from memory Transfer th...

Page 715: ...a network problem do the following Check the error bit rate of the network If it is high contact the network administrator and ask them to improve the line Check the network speed is it 56 or 64 kbps...

Page 716: ...received an unsolicited DM F 1 2 7 22 At TEI release the machine received an unsolicited UA F 1 2 7 23 At the start of link set up the machine received an unsolicited DM F 0 2 7 24 At TEI release the...

Page 717: ...ion 3 2 2 5 B CHANNEL LINK LAYER Code Probable Cause Action 7 60 T3 timeout timeout while waiting for flag 4 7 61 T3 timeout timeout while waiting for SABM during an incoming call 4 7 62 T1 timeout x...

Page 718: ...ile waiting for an RF packet 6 7 95 T23 timeout timeout while waiting for a CF packet 6 7 96 T10 timeout timeout while waiting for the first frame 6 2 2 7 TRANSPORT LAYER Code Probable Cause Action 8...

Page 719: ...size error in RSSP 8 8 44 Service identification error in RSSP 8 8 45 Session user data error in RSSP 8 8 47 Message synchronization error inside the CCU 8 8 48 Document task busy 8 8 50 Ti timeout no...

Page 720: ...0 8 8 76 Internal error 8 2 2 10 PRESENTATION LAYER Code Probable Cause Action 8 80 X 209 coding error in session user data LI error 8 8 81 PV error in session user data 8 8 82 PI error in session use...

Page 721: ...switch and turn it back on 2 3 2 SC1201 When the FCU detects an unrecoverable error in the SRAM which requires a complete SRAM initialization the fax unit displays this SC Code and stops There is no...

Page 722: ...he fax unit See section 2 3 1 for the initialization procedure Automatic reset 1201 Unrecoverable FCU SRAM error Refer to section 2 3 2 Service Call display 1207 Unrecoverable Fax Function Upgrade SRA...

Page 723: ...These LEDs show the status of the machine LED 1 LED 2 LED 3 LED 4 Initial Settings O ON OFF Initial check if the flash ROM is updated O O O O Handshaking with the FCU ready O O Standby Mode Ready to c...

Page 724: ...tments In the machine acting in NT mode CiG4 board set bits 0 and 1 of G4 parameter switch 0D to 1 In the machine acting in TE mode SiG4 board set bit 0 of G4 parameter switch 0D to 0 and bit 1 to 1 4...

Page 725: ...cover or ARDF is open while the main machine is communicating with a facsimile machine or the network server or while the machine is accessing the hard disk or memory for reading or writing data 3 1...

Page 726: ...lighted g Press twice to leave the SP mode return to the copy window to resume normal operation h Press any Group number to open a list of SP modes and titles for that group For example to open the SP...

Page 727: ...nt to adjust 3 Use the scrolling buttons in the center of the SP mode window to display the SP number that you want to open then press that number to expand the list 4 Use the center touch panel butto...

Page 728: ...05 001 016 00 0F Change the bit switches for the protocol settings of the standard G3 board Section 3 2 Bit Switches G3 2 Switch 106 001 016 00 0F Change the bit switches for the protocol settings of...

Page 729: ...turn this SP on 103 004 Transmission Disabled If you turn this SP on the machine does not send any fax messages on the G3 1 line PSTN 2 Port Settings 001 Select Line Select the line setting for the G3...

Page 730: ...ts the bit switches and user parameters Factory setting 104 000 Resets the bit switches and user parameters user data in the SRAM and files in the SAF memory Delete All Speed Dials 001 Speed Dials Ena...

Page 731: ...e user files in the SAF memory including confidential messages NOTE Do not use this function unless the customer is having trouble printing confidential messages or recovering files stored using the m...

Page 732: ...age Test 110 G3 2 Modem Tests 111 G3 2 DTMF Tests 112 G3 2 V34 S2400baud 113 G3 2 V34 S2800baud 114 G3 2 V34 S3000baud 115 G3 2 V34 S3200baud 116 G3 2 V34 S3429baud 124 IG3 1 Modem Tests 125 IG3 1 DTM...

Page 733: ...led 1 Enabled 1 Confidential RX messages can be printed out without the password Use this bit if the customer forgot the password for the confidential messages Reset this bit to 0 after printing confi...

Page 734: ...communication troubleshooting It shows the content of the transmitted facsimile protocol signals Always reset this bit to 0 after finishing testing If system switch 09 bit 6 is at 1 the list is only...

Page 735: ...ential Other Other parameters The following information is shown in 6 bit format Bit 1 is the first bit from the left and bit 6 is at the right end Bit 1 Smoothing 0 Off 1 On Smoothing is disabled in...

Page 736: ...n access the machine System Switch 03 SP No 1 101 004 No FUNCTION COMMENTS 0 to 7 Length of time that RDS is temporarily switched on when bits 6 and 7 of System Switch 02 are set to User selectable 00...

Page 737: ...er the service mode and reset this bit to 1 Otherwise anybody who knows how to enter the key operator mode can transfer confidential messages 6 G3 CSI G4 Terminal ID programming level 0 User level 1 S...

Page 738: ...error code on the error report 0 No 1 Yes 1 Error codes are printed on the error reports 4 Not used Do not change the settings 5 Power failure report 0 Disabled 1 Enabled 1 A power failure report will...

Page 739: ...N 1 ISDN If an ISDN unit has been installed this bit determines whether G3 transmissions go out over the PSTN or the ISDN 7 Line used when the machine falls back to G3 from G4 if the other end is not...

Page 740: ...10 SP No 1 101 017 No FUNCTION COMMENTS 0 to 7 Threshold memory level for parallel memory transmission Threshold N x 128 KB 256 KB N can be between 00 FF H Default setting 02 H 512 KB System Switch 1...

Page 741: ...t it may overwrite the file number which is on the top right of the page On an A4 page if the CIL is moved over by more than 50 mm it may overwrite the page number System Switch 13 Not used do not cha...

Page 742: ...t used do not change the settings System Switch 19 SP No 1 101 026 No FUNCTION COMMENTS 0 3 Not used Do not change the settings 4 Number of jobs controlled for PC FAX TX 0 64 Jobs 1 No limitations But...

Page 743: ...f the communication records for the Journal is full fax communications are still possible But the machine will overwrite the oldest communication records Cross Reference Automatic Journal output User...

Page 744: ...7 RAM initialization after the optional Function Upgrade unit is installed or removed 0 Enabled 1 Disabled When the machine detects that a Function Upgrade unit has been installed or removed the machi...

Page 745: ...ettings 3 Received fax print start timing G3 reception 0 After receiving each page 1 After receiving all pages 4 Received fax print start timing G4 reception 0 After receiving each page 1 After receiv...

Page 746: ...itch 02 SP No 1 102 003 No FUNCTION COMMENTS 0 7 Binary picture processing Threshold for Text mode Normal setting center position This setting determines the threshold value for binary picture process...

Page 747: ...to 7 MTF filter level Text Photo mode The value can be between 0 Off and F For a weaker threshold input a lower value Default setting 2 This setting is independent from the threshold specified by the...

Page 748: ...07 bit 2 If parallel memory tx is enabled the machine always erases the scanned pages when an original jam occurs The machine then asks the user to retry from the first page even if the parallel memor...

Page 749: ...nches This bit determines which resolution unit will be used for scanning a fax message Default setting mm 2 ADF jam alarm display time 0 60 s 1 30 s The bit is only effective when bit 0 of scanner bi...

Page 750: ...abled 1 Enabled This switch is only effective when user parameter 02 bit 2 printing the received date and time on received fax messages is enabled 1 The machine prints the received and printed date an...

Page 751: ...ting 0 Enabled 1 Disabled 4 LCT usage for fax printing 0 Enabled 1 Disabled 0 The paper feed station can be used to print fax messages and reports 1 The specified paper feed station will not be used f...

Page 752: ...Cross reference Length reduction On Off Printer Switch 03 Bit 0 Printer Switch 04 SP No 1 103 005 No FUNCTION COMMENTS 0 to 4 Maximum reducible length when length reduction is enabled with switch 03...

Page 753: ...here communication failure occurred 1 Only destinations where communication failure occurred are printed on the Communication Failure Report 5 7 Not used Do not change the settings Printer Switch 08 N...

Page 754: ...ed 1 Disabled 0 When page separation has taken place all the pages are reduced with the same reduction ratio 1 Only the last page is reduced to fit the selected paper size when page separation has tak...

Page 755: ...the compression capabilities to be used in the transmission and to be declared in phase B handshaking of the T 30 protocol 4 Not used Do not change the settings 5 JBIG compression method Reception 0 O...

Page 756: ...s function does not work when dialing is done from the external telephone 4 5 Not used Do not change the setting 6 to 7 Maximum printable page length available Bit 7 6 Setting 0 0 No limit 0 1 B4 364...

Page 757: ...eceives RTN or PIN This bit is ignored for memory transmissions or if ECM is being used 4 7 Not used Do not change the settings Communication Switch 03 SP No 1 104 004 No FUNCTION COMMENTS 0 to 7 Maxi...

Page 758: ...0 Fallback disabled 1 Fallback enabled 1 Enable this switch only when G4 communication errors occur because the exchanger connects G4 calls to the PSTN This problem occurs with some types of exchange...

Page 759: ...were no problems 1 The machine will only send back a Transfer Result Report if there were errors during communication meaning one or more of the End Receivers could not be contacted 4 Printout of the...

Page 760: ...e not programmed and Quick Dial 05 is programmed the machine will send the report to Quick 05 Default setting 05 H 5 digits 5 7 Not used Do not change the settings Communication Switch 0D SP No 1 104...

Page 761: ...e transmission data scanned in inch format are transmitted without conversion In memory transmission data stored in the SAF memory in mm format are transmitted without conversion Note When storing the...

Page 762: ...nly Change this bit to 1 when the customer requires 7 G4 Dual communication 0 Enabled 1 Disabled 1 The machine uses only one B channel for communication This enables a customer to occupy another B cha...

Page 763: ...ine detects 0 as the first dialed number it automatically disables V 8 protocol Alternatively if 3 is the PSTN access code set bit 3 to 1 Communication Switch 1C SP No 1 104 029 No FUNCTION COMMENTS 0...

Page 764: ...d Do not change the setting 6 CED ANSam transmission 0 Disabled 1 Enabled Do not change this setting unless the communication problem is caused by the CED ANSam transmission 7 Not used Do not change t...

Page 765: ...n most cases 4 CTC transmission conditions 0 Ricoh mode PPR x 1 1 ITU T mode PPR x 4 When using ECM the machine will choose a slower modem rate after receiving PPR once Ricoh mode or four times ITU T...

Page 766: ...4 to 5 Initial modem type for 9 6 k or 7 2 kbps Bit 5 Bit 4 Setting 0 0 V 29 0 1 V 17 1 0 V 34 1 1 Not used These bits set the initial modem type for 9 6 and 7 2 kbps if the initial modem rate is set...

Page 767: ...of wire between the modem and the telephone exchange Use the dedicated transmission parameters for specific receivers Also try using the cable equalizer if one or more of the following symptoms occur...

Page 768: ...edium 1 1 High Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telephone exchange Also try using the cable equalizer if one o...

Page 769: ...ITU T T 30 recommendation The first line should come within 5 s of CFR 7 Not used Do not change the settings G3 Switch 0B SP No 1 105 012 No FUNCTION COMMENTS 0 Protocol requirements Europe 0 Disable...

Page 770: ...34 reception 6 Not used Do not change the settings 7 B signal detection time for V 34 polling transmission 0 75 ms default setting 1 65 ms Change this switch only when there are communication errors...

Page 771: ...ve the extended DIS frames 5 Not used Do not change the setting 6 CED ANSam transmission 0 Disabled 1 Enabled Do not change this setting unless the communication problem is caused by the CED ANSam tra...

Page 772: ...em rate after receiving a PPR if the following condition is met in communications at 14 4 12 0 9 6 and 7 2 kbps NTransmit N send Re NTransmit Number of transmitted frames NResend Number of frames to b...

Page 773: ...3 bit2 4 to 5 Initial modem type for 9 6 k or 7 2 kbps Bit 5 Bit 4 Setting 0 0 V 29 0 1 V 17 1 0 V 34 1 1 Not used These bits set the initial modem type for 9 6 and 7 2 kbps if the initial modem rate...

Page 774: ...wire between the modem and the telephone exchange Use the dedicated transmission parameters for specific receivers Also try using the cable equalizer if one or more of the following symptoms occurs Co...

Page 775: ...5 s 1 13 s This bit set the maximum interval between EOL end of line signals and the maximum interval between ECM frames from the other end Try using a longer setting if error code 0 21 is frequent 5...

Page 776: ...cally reset these bits for each country after a country code System Switch 0F is programmed Change the required bits manually at installation 6 Not used Do not change the settings 7 Not used Do not ch...

Page 777: ...protocol dump list of the last communication only This bit is only effective for the dump list D Bch1 1 7 Not used Do not change these settings G4 Internal Switch 04 No FUNCTION COMMENTS 0 2 Not used...

Page 778: ...Switch 0F Not used do not change these settings G4 Internal Switch 10 Dch Layer 1 No FUNCTION COMMENTS 0 5 Not used Do not change these settings 6 INFO1 signal resend 0 Resend 1 No resend 0 Some DSUs...

Page 779: ...ubaddress to the SETUP signal to the receiver However some networks may require the machine to add this ID and or subaddress Only in this case should this bit be at 1 3 Attachment of the Lower Layer C...

Page 780: ...he SETUP message In rx mode this determines the information transfer capability that the machine can use to receive a call Set this bit to 1 if the ISDN does not support 3 1 kHz audio 1 2 Not used Do...

Page 781: ...the DSU as a model K200 is connected the machine receives most of the calls because the response time to a call is faster than the K200 If the customer wants the K200 to receive most of the calls adju...

Page 782: ...zed bit 7 of bit switch 17 must be 1 Also bit 0 of the Communication Switch 07 must be at 0 or Fallback from G4 to G3 will be disabled 7 This bit determines whether fallback from G4 to G3 occurs on re...

Page 783: ...1 Channel used in ISDN L2 64k mode 0 B1 1 B2 When making an IDSN L2 back to back test you can select either the B1 or B2 channel with this bit switch 2 7 Not used Do not change the factory settings G...

Page 784: ...ation Identify the type of calling terminal and change this bit to 1 if the caller is not a fax machine 2 6 Not used Do not change these settings 7 Signal attenuation for G3 fax signals received from...

Page 785: ...o FUNCTION COMMENTS 0 to 3 Packet size Bit 3 2 1 0 Value 0 1 1 1 128 1 0 0 0 256 1 0 0 1 512 1 0 1 0 1024 1 0 1 1 2048 This value is sent in the CR packet This value must match the value stored in the...

Page 786: ...ot change the default setting 4 7 Not used Do not change these settings G4 Parameter Switch 0C Not used do not change these settings G4 Parameter Switch 0D No FUNCTION COMMENTS 0 1 Back to back test m...

Page 787: ...st of these must be changed by RAM read write SP2 102 but some can be changed using NCU Parameter programming SP2 103 104 and 105 if SP2 103 104 and 105 can be used this will be indicated in the Remar...

Page 788: ...mark 06 06 Finland 07 07 Ireland 08 08 Norway 09 09 Sweden 10 0A Switzerland 11 0B Portugal 12 0C Holland 13 0D Spain 14 0E Israel 15 0F USA 17 11 Asia 18 12 Hong Kong 20 14 South Africa 21 15 Austral...

Page 789: ...TN ring back tone detection time 20 ms Detection is disabled if this contains FF 680510 PSTN ring back tone off detection time 20 ms 680511 PSTN detection time for silent period after ring back tone d...

Page 790: ...ABX busy tone frequency upper limit high byte 680527 PABX busy tone frequency upper limit low byte Hz BCD If both addresses contain FF H tone detection is disabled 680528 PABX busy tone frequency lowe...

Page 791: ...nternational dial tone reset time LOW 68053A International dial tone reset time HIGH 68053B International dial tone continuous tone time 68053C International dial tone permissible drop time If 680538...

Page 792: ...ng 1 ms See Notes 3 6 and 8 SP2 103 015 parameter 14 This parameter is only valid in Europe 68054E Minimum pause between dialed digits pulse dial mode See Note 3 and 8 SP2 103 016 parameter 15 68054F...

Page 793: ...ional dial access code Low BCD For a code of 100 68055B F1 68055C 00 68055D PSTN access pause time 20 ms This time is waited for each pause input after the PSTN access code If this address contains FF...

Page 794: ...SP2 103 008 parameter 07 680578 Minimum required length of the second and subsequent rings 20 ms SP2 103 009 parameter 08 680579 Ringing signal detection reset time LOW SP2 103 010 parameter 09 68057A...

Page 795: ...sed Do not change the setting 6805AB CNG on time 20 ms Factory setting 500 ms 6805AC CNG off time 20 ms Factory setting 200 ms 6805AD Number of CNG cycles required for detection The data is coded in t...

Page 796: ...ne transmission level N 6805BA 0 5N 6805BC dB 6805BD Modem turn on level incoming signal detection level 37 0 5N dBm 6805BE to 6805C6 Not used Do not change the settings 6805C7 Bits 0 to 3 Not used Bi...

Page 797: ...sed the machine automatically compensates 4 The first ring may not be detected until 1 to 2 5 wavelengths after the time specified by this parameter 5 The calculated level must be between 0 and 10 The...

Page 798: ...0 of System Bit Switch 00 to 1 2 Press Dest Management in the facsimile standby mode 3 Press Program Change Delete Quick Dial 4 Select the destination key you want to program 5 When the programmed dia...

Page 799: ...communication with a particular remote terminal often contains errors the signal level may be inappropriate Adjust the Tx level for communications with that terminal until the results are better If t...

Page 800: ...short protocol 0 Off 1 Disabled Refer to Appendix B in the Group 3 Facsimile Manual for details about AI Short Protocol If the setting is Disabled the bit switch setting is used 7 Not used Do not cha...

Page 801: ...it switch setting is used 6 7 ECM during transmission Bit 7 Bit 6 Setting 0 0 Off 0 1 On 1 0 Not used 1 1 Disabled For example if ECM is switched on but is not wanted when sending to a particular term...

Page 802: ...parameter switch 6 bit 4 is used Switch 10 Optional ISDN G4 kit required No FUNCTION COMMENTS 0 Attachment of the Higher Layer Capabilities This bit determines whether Higher Layer Capabilities are i...

Page 803: ...0 to 68008F H G3 bit switches 680090 to 68009F H G3 2 bit switches 6800D0 H User parameter switch 00 SWUER_00 Not used 6800D1 H User parameter switch 01 SWUSR_01 Not used 6800D2 H User parameter switc...

Page 804: ...ch 05 SWUSR_05 Bit 0 Substitute reception when the base copier is in an SC condition 0 Enabled 1 Disabled Bits 1 and 2 Condition for substitute rx when the machine cannot print messages Paper end tone...

Page 805: ...7 Polling Standby duration 0 Once 1 No limit 6800DC H User parameter switch 12 SWUSR_0C Not used 6800DD H User parameter switch 13 SWUSR_0D This switch is not printed on the user parameter list Bits...

Page 806: ...r settings Not used Bits 3 and 4 Not used Bit 5 Using the cassette specified by bits 0 1 and 2 above only 0 On 1 Off Bits 6 and 7 Not used 6800E0 H User parameter switch 16 SWUSR_10 This switch is not...

Page 807: ...trait Tx This switch is not printed on the user parameter list 0 Off 1 On Bit 4 Reduction of sample images on reports to 50 in the main scan and sub scan directions This switch is not printed on the u...

Page 808: ...3 standard analog line for detecting the ringing and on hook dialing 6800F0 to 6800FF H G4 Parameter Switches 680100 to 68011F H G4 Internal Switches 680160 to 68016E H Service station s fax number SP...

Page 809: ...Dialing type Bit 4 3 Setting 0 0 Pulse dialing 0 1 Not used 1 0 Tone dialing 1 1 Not used Bits 4 to 7 Not used 6802E1 PSTN access number for loop start Access number Hex value to program BCD 0 F0 9 F...

Page 810: ...quipment Read only Do not change the settings Bit 0 Function Upgrade unit 0 Not installed 1 Installed Bit 1 to 3 Not used Bit 4 G3 2 0 Not installed 1 Installed Bit 5 Not used Bit 6 ISDN unit 0 Not in...

Page 811: ...03A9 H Control high 6803AA H DSP low 6803AB H DSP high 680406 H Time for economy transmission hour in 24h clock format BCD 680407 H Time for economy transmission minute BCD 680422 H Transmission monit...

Page 812: ......

Page 813: ...3 unit consists of two PCBs G3 board and NCU NOTE Either an extra G3 interface option or an ISDN unit can be installed 2 ISDN unit This allows the fax unit to communicate over an ISDN line NOTE Either...

Page 814: ...reconstruction DCR DMA control Clock generation DRAM backup control Ringing signal tone detection FBI FACE Bridge Interface Interface between the PCI bus and the FACE DMA control Modem R288F 29 V 34...

Page 815: ...flash ROM contains the FCU firmware and the SRAM contains the system data and user parameters Even if the FCU is changed the system data and user parameters are kept on the MBU board ROM 2 MB flash RO...

Page 816: ...ed to a dry line DB1 Also remove DB1 when the machine is connected to a dry line Ring Detection Circuit OHDISW TIP RING T1 T2 TRXD Current Sensor Hook1 Hook0 OHDI SW NCU JP7 JP8 ExRing CML Relay Noise...

Page 817: ...a L L L Low H High CTR21 Common Technical Regulation 21 France Germany UK Italy Austria Belgium Denmark Finland Ireland Norway Sweden Switzerland Portugal Holland Spain Israel Greece TIP RING SHUNT GS...

Page 818: ...terface Flash ROM 512KB 4 Mbit flash ROM for SG3 software storage 512KB 4 Mbit flash ROM for Panasonic modem software storage DRAM 512KB DRAM shared between ECM buffer line buffer and working memory Q...

Page 819: ...mmunication Control Processor 16 bit CPU which controls the entire board HDLC control Channel select for B channel interface control Codec A D D A converter for ISDN G3 communication LAPD Controller I...

Page 820: ...ATA PATH 4 3 1 TRANSMISSION NOTE Either an SG3 or an SiG4 option can be installed SCANNER IPU FBI FACE2 Page Memory DCR SAF DCR QM CODER DCR QM CODER Modem SiG4 NCU Modem NCU ISDN G4 ISDN G3 Analog G3...

Page 821: ...grammed in the fax unit s scanner bit switches not the copier s SP modes Then the FCU stores the data in page memory and compresses the data for transmission Either the NCU or SiG4 optional transmits...

Page 822: ...3 2 RECEPTION NOTE Either an SG3 or an SiG4 option can be installed NCU Modem Analog G3 Analog G3 ISDN G3 ISDN G4 NCU Modem SiG4 SAF DCR Page Memory FACE2 FBI QM CODER CCD DCR DCR QM CODER IPU Printer...

Page 823: ...the IPU If the optional G3 unit is installed the line that the message comes in on depends on the telephone number dialled by the other party the optional G3 unit has a different telephone number from...

Page 824: ...ord The receiver can set up the personal box as a forwarding station any messages entering the box will be forwarded to another station Items to program at the receiving machine Items Note SUB Code Bo...

Page 825: ...a SID code the SID code stored in the receiver must be the same or the communication will be disconnected Items to program at the receiving machine Items Note SUB Code Box number Required Box name Re...

Page 826: ...the document from other people at the same location to print the stored document this password must be input The person who wishes to receive the document does not have to know this PWD code but only...

Page 827: ...ISDN unit or optional extra G3 interface unit is installed communication can take place at the same time through the two or three lines at once Option Available Line Type Available Protocol Combinatio...

Page 828: ...many times More than one document and the scanned document can be combined into one file and then the file can be transmitted When using the document server the SAF memory is not used The document is...

Page 829: ...FEATURES SM 4 17 G307 4 4 4 LAN FAX DRIVER HD CONTROLLER FBI FACE2 DCR Modem NCU DATA ADDRESS BUS To PSTN SiG4 To ISDN FCU Page Memory SAF NIB LAN NIB Fax Driver Application Compressed MMR Fax Number...

Page 830: ...data in the page memory on the controller Then the machine decompresses the print data and prints out The decompressed print data is transferred to the FCU and is stored to page memory Even if the Ex...

Page 831: ...on G3 8 x 3 85 lines mm Standard 8 x 7 7 lines mm Detail 8 x 15 4 line mm Fine See Note1 16 x15 4 line mm Super Fine See Note 1 200 x 100 dpi Standard 200 x 200 dpi Detail 400 x 400 dpi Super Fine See...

Page 832: ...4400 12000 9600 7200 4800 2400 bps Automatic fallback G4 64 kbps 56 kbps I O Rate With ECM 0 ms line Without ECM 2 5 5 10 20 or 40 ms line Memory Capacity ECM 128 KB SAF Standard 2 MB With optional Ex...

Page 833: ...ecific Senders 30 50 The following table shows how the capabilities of the document memory will change after the optional Fax Function Upgrade Unit and the Expansion Memory are installed Without the E...

Page 834: ...6 CCUIF 9 Optional NCU board Item Machine Code No Remarks Fax Option G307 1 2 3 G3 Interface Unit G324 6 8 9 ISDN Option G325 6 7 Either a G3 interface unit or an ISDN interface unit can be installed...

Page 835: ...G082...

Page 836: ......

Page 837: ...en temperature changes which include 1 Direct cool air from an air conditioner 2 Direct heat from a heater 6 Avoid installing the machine in areas that might be exposed to corrosive gas 7 Install the...

Page 838: ...e plug in the outlet 2 Avoid using an outlet extension plug or cord 3 Ground the machine 1 Input voltage level 120 V 60 Hz 11 A 220 V 240 V 50 Hz 60 Hz 6 6 A 2 Permissible voltage fluctuation 10 3 Do...

Page 839: ...ternative Required 1 PFU 1 Tray Items 2 3 2 PFU 2 Trays Items 1 3 3 LCT Items 1 2 4 Two tray finisher Item 7 Item 1 2 or 3 5 3 types of punch kit Item 6 Item 4 6 Four bin mailbox Items 4 5 7 Duplex un...

Page 840: ...npack the printer Will the paper feed unit or LCT be installed Place the printer on the paper feed unit or LCT Install the paper feed unit or LCT Install the controller options if required Yes No Will...

Page 841: ...d The Counter menu is not displayed The total counter starts from 0 Off Counting method SP5 045 1 Specifies whether the counting method used in meter charge mode is based on developments or prints Imp...

Page 842: ...the counters to 0 Important This must be done at installation after all the above settings have been finished The negative counters used in meter charge mode will be reset to zero NOTE 1 The default s...

Page 843: ...it Four bin Mailbox DIMM Memory 64 128 MB Note for Transporting the Machine If it is difficult to slide the machine across the floor after installing the optional paper feed unit or LCT remove the two...

Page 844: ...data is coming into the machine Turn the main switch off before removing the controller box 1 Remove the controller box A x 2 2 Remove the controller cover B x 18 x 2 3 Insert the DIMM memory C 4 Reas...

Page 845: ...G082 INSTALLATION SM 1 9 G082 1 5 3 PUNCH UNIT INSTALLATION G060 Printer Service Manual Section 1 Installation...

Page 846: ......

Page 847: ...ENTIVE MAINTENANCE G060 Printer Service Manual Section 2 Preventive Maintenance NOTE LED behavior is different from the G060 printer as follows PRODUCT NEAR END CONDITION END CONDITION G082 Printer Bl...

Page 848: ......

Page 849: ...all them on the new board 1 Controller box A x 2 2 Controller cover B x 18 x 2 3 Controller C x 11 x 1 4 After replacing the controller remove the NVRAM D HDD E DIMM F BIOS ROM G and battery H on the...

Page 850: ...2 SM 3 2 CONTROLLER PSU 1 Controller box A x 2 2 Controller cover B x 18 x 2 3 Controller PSU C x 4 x 1 3 3 PRINTER ENGINE G060 Printer Service Manual Section 3 Replacement and Adjustment G082R101 WM...

Page 851: ...6 Not found on PCI bus or error read write to the device PIIX4 PCI ISA Bridge Test U5 7 Not found on PCI bus or error read write to the device 21152 PCI PCI Bridge Test U21 8 Not found on PCI bus or...

Page 852: ...t 23 Can t write to drive Disk Data Format Check 24 Disk partition check Memory Config Check 25 Memory DIMM configuration 1 Turn the main switch off and on 2 Replace the memory 3 Replace the controlle...

Page 853: ...data in the buffer wait until all data has been printed 5 1 1 ENABLING AND DISABLING SERVICE PROGRAM MODE Entering the Service Mode To enter the service mode press the Up Down arrow keys together for...

Page 854: ...Service Program Enter the required program mode as explained above The setting appearing on the display is the current setting Select the required setting using the Up Down arrow keys then press the...

Page 855: ...epeat 1 Key Repeat When enabled On this function allows the display to continually advance scroll when a key is held down and makes the LEDs blink more slowly This was introduced to help users who may...

Page 856: ...PRINTER ENGINE SERVICE MODE G082 5 4 SM 5 3 PRINTER ENGINE SERVICE MODE G060 Printer Service Manual Section 5 3 Printer Engine Service Mode...

Page 857: ...Before attempting to upgrade the firmware you must obtain the latest firmware version from the TSC Website at http tsc ricohcorp com Download the firmware file to a location on your PC where you will...

Page 858: ...later Using Fiery WebTools Preparation on the printer 1 Turn the main switch on 2 Wait until Ready is displayed 3 Print out the Configuration Page 4 Connect the printer and PC with an Ethernet cross o...

Page 859: ...e list to where you downloaded the firmware file previously and select the firmware 7 Click the Send file button 8 Wait until the Data In LED blinks 9 Check that the massages Upgrading System and Do N...

Page 860: ...ss and input a gateway address e g 133 139 157 001 10 Select the submenu Enable AppleTalk and change the setting from Yes to No 11 Press the Cancel key The system reboots automatically 12 Open the fro...

Page 861: ...described in section 5 4 4 5 4 6 HARD DISK FAILURE The controller firmware is located on the Hard Disk If the Hard Disk crashes perform the following procedure to restore the machine to operating cond...

Page 862: ...ilename lpt1 b 6 During the transfer process the printer LCD will display the number of bytes that have been transferred Upon completion the printer displays Download done Programming The machine will...

Page 863: ...iagnostic Passed is displayed the following tests and checks are conducted Memory Test Memory Speed Test CPU Tick Test System Timer Test BX Host Bridge Test BX PCI PCI Bridge Test PIIX4 PCI ISA Bridge...

Page 864: ...press the Enter key 2 Pressing the Cancel key exits menu operations and returns to Ready READY COUNTER CHECK AND PRINT SECURE PRINT PRINT MENU TRAY SETUP MENU RESETS SYSTEM SETUP PRINTER SETUP PS SET...

Page 865: ...emory Flash 256KB Flash memory Flash 16MB ASICs x 1 IX ASICs x 4 VXMCT Interface Connector 32 Bit PCI Engine I F Parallel in IEEE 1284 Type C high density External Ports RJ 45 Network Ethernet 10 100B...

Page 866: ...maximum rated output speed Data buffering for fault tolerant error recovery Multiple unique pages in the printer paper path The video interface controls such aspects of the print job as Hardware deco...

Page 867: ...d to frame page buffer memory In general as more memory is added to the system it is added to the page buffer memory pool Pages are stored in memory in either compressed or uncompressed format dependi...

Page 868: ...reducing file sizes using proprietary techniques This step allows the Fiery to store many more pages in the frame buffer than would be available normally Options The printer will be available with th...

Page 869: ...2 BOARD LAYOUT SDRAM North Bridge CPU ASIC VXMCT HDD ASIC IX BIOS South Bridge Engine I F Network I F RJ 45 IEEE 1284 I F NVRAM Lithium Battely ASIC VXMCT ASIC VXMCT ASIC VXMCT SDRAM Slot SDRAM SDRAM...

Page 870: ...rning page descriptions into rendered pages and for parsing job management comments The compression subsystem manages compressed pages in memory The page manager coordinates pages for sending to the e...

Page 871: ...iles compatible with Macintosh and Windows color management systems Macintosh Windows printer drivers Macintosh Mac OS 8 7 2 or later Windows Windows 95 98 2000 ME XP or NT v4 0 with Service Pack 4 6...

Page 872: ...PRINTER ENGINE G082 6 8 SM 6 2 PRINTER ENGINE G060 Printer Service Manual Section 6 Detailed Section Descriptions...

Page 873: ...0 dpi 28 ppm 10 ppm 600 x 600 dpi 28 ppm 10 ppm Color 1200 x 1200 dpi 14 ppm 10 ppm Resident Fonts PCL5c 46 fonts 45 fonts 1 bit map font PS 136 fonts 126 fonts Adobe Type 1 Font 10 TrueType Font Host...

Page 874: ...it tray 500 sheets face down External exit tray 100 sheets face up Memory Standard 128 MB up to 256 MB with optional DIMM Power Source 120 V 60 Hz 11 A for North America 220 V 240 V 50 60 Hz 6 6 A for...

Page 875: ...Y Y Y Y Y Y Y Legal SEF 8 5 x 14 N Y N N Y Y N Y Half Letter SEF 5 5 x 8 5 N N N N N N Y Executive SEF 7 25 x 10 5 N Y N N Y N Y Executive LEF 10 5 x 7 25 N N N N N N Y F SEF 8 x 13 N Y N N Y N Y Fool...

Page 876: ...Y N N N Ledger 11 x 17 Y Y Y Y Y Letter SEF 8 5 x 11 Y Y Y Y Y Letter LEF 11 x 8 5 Y Y Y Y Y Legal SEF 8 5 x 14 Y Y Y Y Y Half Letter SEF 5 5 x 8 5 Y Y N Y N Executive SEF 7 25 x 10 5 Y Y Y Y Y Execut...

Page 877: ...ept for Windows 2000 which uses Microsoft PS A PPD file for each operating system is provided with the driver 3 The PS driver for Macintosh supports Mac OS 8 6 or later versions 2 2 UTILITY SOFTWARE S...

Page 878: ...installed Four bin Mailbox G566 C Finisher and mailbox cannot both be installed Paper Feed Unit 500 x 1 G567 D Paper Feed Unit 500 x 2 G568 E LCT G569 F Install any one of these three units Duplex Uni...

Page 879: ...A5 LEF 81 2 x 11 Paper Weight 60 to 105 g m2 16 to 28 lb Tray Capacity 500 sheets x 2 80 g m2 20 lb Paper Feed System FRR system Paper Height Detection 3 steps 100 50 Near End Power Source DC 24V 5V...

Page 880: ...OHP cannot be stapled Tray Capacity Upper tray 500 sheets A4 81 2 x 11 B5 A5 LEF 250 sheets 11 x 17 A3 81 2 x 14 B4 Lower tray default mode stapled output only goes to tray 2 2000 sheets A4 81 2 x 11...

Page 881: ...h punch unit 55 Kg 121 3 lb 4 5 FOUR BIN MAILBOX Number of bins 4 bins Stack Capacity 125 sheets x 4 80 g m2 20 lb Paper Size for Trays Maximum A3 11 x 17 SEF Minimum A5 LEF 81 2 x 11 Print Paper Weig...

Page 882: ......

Page 883: ...TECHNICAL SERVICE BULLETINS...

Page 884: ...eveloper initialization due to a software bug in Main Engine Firmware Version B1 11F SOLUTION The PCB ROM revision G file name G0775611G EXE can be downloaded through the Technology Solution Center FT...

Page 885: ...isted below must be replaced with the pages supplied Each bulletin package contains 1 set of replacement pages PAGES The revised areas have been highlighted by an arrow 3 41 Updated Information Note T...

Page 886: ...controller box 3 9 1 MOVING THE CONTROLLER BOX OUT OF THE WAY 3 K C and M drum gears with the flywheels 3 10 1 REGISTRATION CLUTCH 4 Y drum gear x 1 3 10 1 REGISTRATION CLUTCH 5 Lower gear guide 3 10...

Page 887: ...he strange characters are displayed on the LCD because the Japanese language is not stored in the firmware SOLUTION To avoid this problem never perform SP5 801 001 All The following SP modes are not a...

Page 888: ...s no paper left in the paper trays and fasten the bottom plates with a sheet of paper and tape B 5 Empty the waste toner bottle and attach securing tape to prevent the bottle from becoming dislodged 6...

Page 889: ...by the handles This is because the lock plate joins the printer to the paper supply unit only on the right rear corner Lifting the printer up by the handles can cause damage to the lock plate Finisher...

Page 890: ...on the Finisher main board 5 Turn on the main switch 6 After the finisher completes the initialization turn off the DIP SW 101 4 NOTE The Finisher automatically repositions the shift trays to the shi...

Page 891: ...POSSIBLE CAUSES Possible Causes Symptom 1 Excessive oil soaked through the oil supply felt The oil pack in the assembled unit is pressed by unit cover causing the air pressure in the pack to increase...

Page 892: ...Broken oil pack Temporary Solution 1 The edges of oil pack have been sealed with heat tape 1 first mass production NOTE 1 Expected occurrence ratio Oil supply units enclosed with new machines and in...

Page 893: ...l supply felt is soft or hard If excessive oil has been soaked through the felt you will feel that the oil supply felt is soft 3 If excessive oil is noticed replace the unit with a new one 4 Position...

Page 894: ...The symptom occurs only when all of the following conditions are met 1 The machine has the fusing clutch installed 2 The main engine firmware is version B1 15E 3 Energy Saver 1 Mode is set to ON Prin...

Page 895: ...automatically be activated the default changes to ON therefore please make sure this update is performed NOTE The firmware can be downloaded through the Technology Solution Center FTP Site http tsc r...

Page 896: ...re configured to support the copier feature expander This DIMM is removed and replaced with DIMM 1 SYSTEM and DIMM 2 PRT SCN when configured to support the Copier Feature Expander Continued Note This...

Page 897: ...rned ON before this point the LCD display will be blank Install the platen cover or ARDF Unpack the printer Will a paper feed unit PFU or LCT be installed 1 Place the printer on the feed unit PFU or L...

Page 898: ...ounter Reset Execute A Will a finisher be installed Install the punch unit if required Install the Multi bin output tray if required Install the finisher Yes No Select the language Set the date and ti...

Page 899: ...ays contacting the black PCU during this time NOTE The lines are not visible with the G060 as a different printer gamma is used the gamma used on the G082 is designed to show more detail in halftone a...

Page 900: ...chine arrives at the customer s location The attachment procedure for this lever has been packaged together with the machine 2 Short Haul Transport The notes for short haul transport are the same as t...

Page 901: ...cratches on the black OPC drum as the image transfer belt is always contacting the black PCU during this time NOTE The lines are not visible with the G060 as a different printer gamma is used the gamm...

Page 902: ...e machine arrives at the customer s location The attachment procedure for this lever has been packaged together with the machine 2 Short Haul Transport The notes for short haul transport are the same...

Page 903: ...must be replaced as a set UNITS AFFECTED All G060 Printers manufactured after the Serial Numbers listed below will have the new style Imaging Unit installed during production MODEL NAME SERIAL NUMBER...

Page 904: ...SCRIPTION QTY INT PAGE ITEM G0603353 G0603355 Pump C toner Supply Unit 1 1 3 55 12 G0603386 G0603390 Case C 1 1 3 55 7 Note All parts listed above must be replaced together as a set UNITS AFFECTED All...

Page 905: ...listed below will have the new style Sheet Jam Removal installed during production MODEL NAME SERIAL NUMBER Gestetner DSc38 DSc38S P6011100001 Ricoh AP3800C AP3800CMF P6011100001 Savin SLP38c SLP38cS...

Page 906: ...PTION QTY INT PAGE ITEM G0603691 G0603704 Right Frame 1 1 1 43 6 UNITS AFFECTED All G060 G570 Printers manufactured after the Serial Numbers listed below will have the new style Right Frame installed...

Page 907: ...Ricoh AP3800C AP3800CMF P601070011 Savin SLP38c SLP38cS P601070011 UPDATE 10 Continued Release Lever Stopper The Release Lever Stopper for the Transfer Unit has been deleted since there is already a s...

Page 908: ...UPDATE 11 REFERENCE OLD PART NO NEW PART NO DESCRIPTION QTY INT PAGE ITEM G0771159 G0771168 Fly Wheel CMY Stepper Motor 1 1 1 57 27 05730030E Hexagon Headless Set Screw M3x3 1 0 57 112 05740060E Hexa...

Page 909: ...LD and NEW parts can be used in both OLD and NEW machines 2 NEW parts CAN NOT be used in OLD machines OLD parts can be used in OLD and NEW machines 1 NEW parts can be used in OLD and NEW machines OLD...

Page 910: ...cannot be replaced individually in the field since it is fixed to another sheet of Mylar A new part called the Guide Plate Middle Registration G0602613 has been newly registered as an assembly to rep...

Page 911: ...Make sure that the main switch is turned off and the power cord is unplugged 2 Remove the following parts Rear Cover A 4 screws Upper Exit Cover B Note Also remove the Mailbox if installed Upper Rear...

Page 912: ...ILITY CHART 0 OLD and NEW parts can be used in both OLD and NEW machines 2 NEW parts CAN NOT be used in OLD machines OLD parts can be used in OLD and NEW machines 1 NEW parts can be used in OLD and NE...

Page 913: ...r Belt Unit to absorb the vibration of brushes They are attached directly onto the unit underneath the brushes Please refer to the following table for the cut in serial number of this modification UNI...

Page 914: ...1 screw 4 Remove the paper transfer unit lock bracket 1 screw and place it onto a few sheets of clean paper NOTE If the paper transfer unit is placed onto a dirty surface foreign particles may get on...

Page 915: ...be careful not to push down on the brush too strongly This is because doing so can damage the Mylar and or flatten out the brush fibers which can prevent contact between the fibers and transfer belt a...

Page 916: ...866 G0603703 Drive Roller 1 1 0 39 7 UNITS AFFECTED All G060 G570 Printers manufactured after the Serial Numbers listed below will have the new style Drive Roller installed during production MODEL NAM...

Page 917: ...R Gestetner DSc38 DSc38S P6010800001 Ricoh AP3800C AP3800CMF P6010800001 Savin SLP38c SLP38cS P6010800001 Continued Cushions for Charge Brushes The following cushions have been newly added to absorb t...

Page 918: ...000001 0 OLD and NEW parts can be used in both OLD and NEW machines 2 NEW parts CAN NOT be used in OLD machines OLD parts can be used in OLD and NEW machines 1 NEW parts can be used in OLD and NEW mac...

Page 919: ...0 Lever Vertical Transport 1 1 3 23 1 G0602673 G0602691 Grip Shaft 1 1 3 23 2 Note All parts listed above must be replaced as a set UNITS AFFECTED All G060 G570 Printers manufactured after the Serial...

Page 920: ...SERIAL NUMBER Gestetner DSc38 P6010800001 Ricoh AP3800C P6010800001 Savin SLP38c P6010800001 INTERCHANGEABILITY CHART 0 OLD and NEW parts can be used in both OLD and NEW machines 2 NEW parts CAN NOT...

Page 921: ...rating Instructions Maintenance Guide 1 Replacing the Toner Cartridge PRODUCTION COUNTERMEASURE The following two modifications have been applied to minimize misdetection of Toner End conditions 1 Eng...

Page 922: ...GENERAL The Service Manual pages listed below must be replaced with the pages supplied Each bulletin package contains 1 set of replacement pages PAGES The revised areas have been highlighted by an arr...

Page 923: ...13 1 1 GENERAL SPECIFICATIONS 13 1 1 1 SUPPORTED PAPER SIZES 13 3 1 1 1 PAPER FEED 13 3 1 1 2 PAPER EXIT 13 4 2 SOFTWARE ACCESSORIES 13 5 2 1 PRINTER DRIVERS 13 5 2 2 UTILITY SOFTWARE 13 5 3 MACHINE C...

Page 924: ...TROUBLESHOOTING G060 FOUR BIN MAILBOX G566 SERVICE TABLES G060 SPECIFICATIONS G060 DETAILED DESCRIPTIONS G060 COPIER FEATURE EXPANDER G570 DUPLEX UNIT G571 ARDF G564 ONE TRAY PAPER FEED UNIT G567 FAX...

Page 925: ...FIRMWARE HISTORY...

Page 926: ......

Page 927: ...lization fails because toner is mistakenly supplied due to software bug causing SC370 Developer Initialization Error Black This happens when performing only the black developer initialization If perfo...

Page 928: ...s or disables fusing unit idling performed after the machine reaches the Ready condition Idling is performed for the time specified in SP1 916 2 0 or 1 0 DFU 0 OFF 1 ON 2 Idling Time Specifies the tim...

Page 929: ...SP mode copy images To activate this it is necessary to use system firmware ver1 07 or newer for the CF expander only The following have been corrected SC240 misdetection When the K toner cartridge is...

Page 930: ...The following have been corrected SC230 at automatic line position adjustment Side effect for firmware version B1 18 SC545 modification only for G060 17 models The machine does not display Ready after...

Page 931: ...DIFICATION FIRMWARE LEVEL SERIAL NUMBER FIRMWARE VERSION Installed from the first mass production run G0605612 B July 2001 1 04 The firmware header has been corrected to allow the MUSIC firmware to be...

Page 932: ...r print New Specification The machine counts up the page as B W or color based on the CMYK data i e the actual toner colors used to develop the image regardless of the actual color data from the appli...

Page 933: ...size in the PCL may in rare cases cause the PC to freeze G0775910 B G0775911 B NA 2 07 The following has been fixed If the output tray becomes full while the machine is receiving print job data in Se...

Page 934: ...s ESC k6w If Job Reset is selected while the first page of a multiple page document is being processed the panel continues to display Printing Auto Continue timer bug The Punch Counter counts up by 2...

Page 935: ...be canceled G0605920 K July 2001 1 74 The followings have been corrected Nothing was displayed even though the prnlog 0 command was done in telnet G0605920 L Sept 2001 1 75 1 If an undefined remote p...

Page 936: ...the data which generates the Readback command is being printed out with ftp rsh The controller freezes when it cannot find the file specified for rcp transmission The parameters of sysLocation and sy...

Page 937: ...Yes Yes No No Yes Re Print Copying Yes Yes Yes No No No Distributing No No No Yes No Yes Forwarding No No No Yes No No Re Faxing No No Yes No No No Retrieving From Desk Top Binder No No Yes No No Yes...

Page 938: ...o No Yes Re Print Copying Yes Yes Yes No No No Distributing No No No Yes No Yes Forwarding No No No Yes No No Re Faxing No No Yes No No No Retrieving From Desk Top Binder No No Yes No No Yes Minimum R...

Page 939: ...Method SP5 045 1 Counter Display on LCD Counter Pg 1 B W Pg 2 Color Pg 3 B W Pg 4 B W Pg 5 Color Total Default OFF Dev Dev B W Color 1 0 1 3 1 3 1 3 1 3 5 12 OFF Print Print B W Color 1 0 0 1 0 1 0 1...

Page 940: ...Mode NOTE Use of ANY other combination of the settings may result in improper meter calculations AUTO COLOR SELECTION ACS USER TOOL SYSTEM B W PAGE DETECT When set to ON When the machine detects a col...

Page 941: ...en the customer is charged by cost per page or cost per development Counts pages or developments based on what is output from the machine Counter clicks Black Color Pages 3 2 Developments 5 6 Printer...

Page 942: ...elopment units rotate while black prints are made in color mode and are therefore consumed This method exists to account for consumption of the color photoconductor units and development units for cus...

Page 943: ...rt the diagnosis report and this form and mail it no later than 1 15 03 to Ricoh Corporation 19C Chapin Road PO Box 2008 Pinebrook NJ 07058 2008 ATTN TSD ADMIN Z Go to SP 5 930 1 Meter Charge Mode and...

Page 944: ...power during downloading NOTE 1 This error is not logged because the error occurs in the download mode different from normal operation mode NOTE 2 If the machine loses power while downloading or if th...

Page 945: ...e Manual pages listed below must be replaced with the pages supplied Each bulletin package contains 1 set of replacement pages PAGES The revised areas have been highlighted by an arrow 4 32 Updated In...

Page 946: ...e controller Software error 1 Turn the main switch off and on 2 Reinstall the controller and or engine main firmware 3 See NOTE 1 at the end of the SC table CTL SC 998 Application start error No appli...

Page 947: ...ally end for some other reason this could damage the controller board or the target PCB of the downloading and prevent subsequent downloading If this problem occurs the damaged PCB must be replaced 1...

Page 948: ...ion is available with controller firmware Version 2 11 only when the setting has been changed to Enabled in SP mode default Disabled When selecting direction sensitive paper letterhead pre punched pre...

Page 949: ...tray face up 3 Letterhead fed as a cover sheet from the by pass table with normal paper from the paper tray for the remaining pages Only with the RPCS driver NOTE Please place the letterhead paper on...

Page 950: ...the side without the letterhead 3 4 5 1 Duplex Path 2 Letter Head Normal Normal b When selecting a double sided cover sheet In this case letterhead paper should be loaded into a tray and normal paper...

Page 951: ...1 G0775061 G0775069 1 1 0 BCU Board See NOTE Engine main firmware Ver 1 11G 2nd Modification 1 G0775069 G0775069A 1 1 1 BCU Board See NOTE Engine main firmware Ver 1 11G 1 11H 2 G0601100 G0771100 1 1...

Page 952: ...ed OFF factory use only 2 A caution sheet BCU Board DIP Switch Settings is enclosed with the service part of the new BCU board P N G0775067 Refer to the last page of the caution sheet enclosed with th...

Page 953: ...e This occurs since the machine cannot drive the clutch 2 Similarly if the switch is mistakenly turned ON in machines that do not have the new clutch fusing problems will occur This will cause the mac...

Page 954: ...1 85 G0601100 G0771100 Drive Unit K Development 1 1 57 4 UNITS AFFECTED All G060 printers manufactured after the serial numbers listed below will have the new style Fusing Clutch and BCU Board install...

Page 955: ...r original for reproduction of additional bulletins SUBJECT SERVICE MANUAL INSERT SERVICE MANUAL GENERAL The Service Manual pages listed below must be replaced with the pages supplied Each bulletin pa...

Page 956: ...up the machine from the IC card To do this DIP SW 1 on the controller board needs to be ON BCU Board DIP SW No OFF ON 1 to 3 Factory Use Only Keep these switches OFF 4 Fusing clutch is not installed...

Page 957: ...efer to Note 1 on page 2 which explains the paper types not supported on this printer This is also mentioned on page 26 of the Operating Instructions Maintenance Guide 2 2 Incorrect paper loading pape...

Page 958: ...or embossing Label paper with any of its sticky surfaces exposed Paper with clips or staples NOTE 2 How the machine interprets paper types selected in the printer driver The printer is not able to int...

Page 959: ...l SP SP SP Letterhead Preprinted Prepunched Bond Paper Tray Cardstock Plain SP 1 SP 3 SP SP SP Recycled Color Special SP SP SP Letterhead Preprinted Prepunched Bond Cardstock Labels OHP SP SP SP SP SP...

Page 960: ...ew Laser Optics Housing Unit P N G0801853 with EMAC2 Machines equipped with the EMAC2 that require upgrade to version B1 21 or later G060 17 P6020700040 to P6020701800 G060 17 P8920700001 to P89207001...

Page 961: ...ce part during transportation might cause this problem As shown in the pictures the spring plate B positions the mirror The mirror may shift out of position thereby changing the angle to the OPC drum...

Page 962: ...ence on the service parts a modification is under investigation The details will be announced when a modification is applied ACTION REQUIRED WHEN REPLACING THE LASER OPTICS HOUSING UNIT Be sure to rem...

Page 963: ...5 If the engine firmware is version B1 19 or earlier upgrade it to version B1 21 or later 6 Please make a color demo page in UP Mode just after the following steps before reassembling machines Housin...

Page 964: ...e serial numbers listed below NOTE 1 When adhering the cushion to the backboard make sure to position it flush against the surface of the rear face of the right frame just below the lowermost hole in...

Page 965: ...e following parts were omitted from the G060 Parts Catalog Please update your parts catalog with the following information The following parts updates are being issued for all G060 Parts Catalogs REFE...

Page 966: ...not the final image on the output a more clear term is the pixel coverage ratio PARTS The machine keeps track of two types of pixel coverage ratios 1 The ratio for the most recently printed page 2 The...

Page 967: ...a is used for process control and toner refresh SP7 908 newly added The idea of this mode is to show the pixel coverage ratio for each color for pages made when CMY toner is actually being used to dev...

Page 968: ...sed areas have been highlighted by an arrow 5 43 through 45 Updated Information Service Programs PARTS INFORMATION SP7 908 1 thru 8 has been added to store the average Pixel Coverage Ratios for each t...

Page 969: ...K 12 Toner C 13 Toner M 833 14 Toner Y Displays the total number of toner cartridges replaced 0 to 65535 1 cartridge step Asset Info 1 File Name 2 of Lines 901 3 Location P Records the location where...

Page 970: ...s 21 S Waste Toner 22 S Toner K 23 S Toner Y 24 S Toner M 906 25 S Toner C Displays the number of sheets printed with the previous maintenance unit or toner cartridge Check Sum 1 Engine Main 907 2 Eng...

Page 971: ...ervice Tables 7 Mode No Class 1 2 and 3 Function Setting Firmware Ver 1 Controller 2 Engine 5 ADF 7 Finisher 9 PFU 11 Mail Box 13 Duplex 14 MUSIC 18 NIB 200 Factory 204 Printer 209 Test 911 210 MIB P...

Page 972: ...AL The following part update is being issued for all G060 Parts Catalogs REFERENCE OLD PART NO NEW PART NO DESCRIPTION QTY INT PAGE ITEM G0603990 G0773706 DC Motor 1 56W 1 1 59 8 UNITS AFFECTED All G0...

Page 973: ...s been changed and the spring pressure has been reduced to ensure that the strippers do not scratch the Fusing Belt or Pressure Roller The following parts updates are being issued for all G060 G570 Pa...

Page 974: ...ITY CHART 0 OLD and NEW parts can be used in both OLD and NEW machines 2 NEW parts CAN NOT be used in OLD machines OLD parts can be used in OLD and NEW machines 1 NEW parts can be used in OLD and NEW...

Page 975: ...T PARTS CATALOG UPDATES GENERAL The following parts updates are being issued for all G060 Parts Catalogs UPDATE 1 REFERENCE OLD PART NO NEW PART NO DESCRIPTION QTY INT PAGE ITEM G0602768 G0802768 Pape...

Page 976: ...E OLD PART NO NEW PART NO DESCRIPTION QTY INT PAGE ITEM G0602700 G0802700 Paper Feed Unit 1 1 0 19 1 Paper Feed Unit 1 The Paper Feed Unit 1 has been changed due to standardization with other models P...

Page 977: ...be used in OLD and NEW machines 1 NEW parts can be used in OLD and NEW machines OLD parts CAN NOT be used in NEW machines 3 OLD parts CAN NOT be used in NEW machines NEW parts CAN NOT be used in OLD m...

Page 978: ...ECTED All G570 printers manufactured after the serial numbers listed below will have the new part installed during production MODEL NAME SERIAL NUMBER Gestetner DSC38s Lanier 2138CMF Ricoh AP3800CMF S...

Page 979: ...RICOH AP3800C AP3800CMF SAVIN SLP38C SLP38CS SUBJECT PARTS CATALOG UPDATES GENERAL The following parts updates are being issued for all G060 G570 Parts Catalogs UPDATE 1 REFERENCE OLD PART NO NEW PAR...

Page 980: ...l numbers listed below will have the new part installed during production MODEL NAME SERIAL NUMBER Ricoh Aficio AP3800C Savin SLP38c Gestetner DSc38 Lanier 2138 P6020500862 UPDATE 2 Illustration Corre...

Page 981: ...nd NEW machines 1 NEW parts can be used in OLD and NEW machines OLD parts CAN NOT be used in NEW machines 3 OLD parts CAN NOT be used in NEW machines NEW parts CAN NOT be used in OLD machines 3 S Must...

Page 982: ...wer is not supplied when the main switch is turned ON after replacing the PSU A Harness AC Switch B or Bracket PSU Fan C NOTE This may occur on all G060 and G080 series models CAUSE When replacing the...

Page 983: ...me Operating Instructions are correct PAGE INCORRECT CORRECT A 6 STEP 22 Check the test sheets and make the offset settings for A through H Select 0 for a white square and select 1 for an out of regis...

Page 984: ...SC38 LANIER 2138AH RICOH AP3800C SAVIN SLP38C SUBJECT ROM DIMM PDL GENERAL The Euro currency symbol has been added to 112 fonts in the ROM DIMM PDL The following part update is being issued for all G0...

Page 985: ...Y CHART 0 OLD and NEW parts can be used in both OLD and NEW machines 2 NEW parts CAN NOT be used in OLD machines OLD parts can be used in OLD and NEW machines 1 NEW parts can be used in OLD and NEW ma...

Page 986: ...ion has been changed so that copies made in SP mode are not counted NOTE Be sure to use version 1 07 with engine main firmware version 1 15e or later as an SC999 will occur with earlier engine main fi...

Page 987: ...TY CHART 0 OLD and NEW parts can be used in both OLD and NEW machines 2 NEW parts CAN NOT be used in OLD machines OLD parts can be used in OLD and NEW machines 1 NEW parts can be used in OLD and NEW m...

Page 988: ...CS SUBJECT SERVICE MANUAL INSERT SERVICE MANUAL The Service Manual pages listed below must be replaced with the pages supplied The revised areas have been highlighted by an arrow PAGES xiii Updated In...

Page 989: ...pansion Board on the Controller CN13 3 20 NVRAM on the BCU IC20 3 21 3 4 11 REQUIRED ACTIONS WHEN REPLACING ITEMS 3 22 3 5 PRINTER ENGINE 3 23 3 5 1 TONER SUPPLY UNIT 3 23 Preparation 3 23 M Toner Sup...

Page 990: ...P N G5706691 See TSB G060 G570 036 Flashcards loaded with the following G570 Copy Feature Expander firmware CF NIB Scanner Application Fax Application and Operation Panel LCDC Procedure Turn the main...

Page 991: ...into the IC card slot on the controller IV Turn the main power ON The upgrade will begin automatically V After the firmware update is completed Update done or Power Off On will be displayed Turn OFF...

Page 992: ...one by one PCcard ROM Page01 Engine 1 ROM G0775611C ROM RB1 10 23 NEW G0775611F NEW RB111C 23 Verify Exit 0 UpDate 0 V After the firmware update is completed Update done or Power Off On will be displ...

Page 993: ...dpi and then for 1200 x 600 dpi SP5 997 001 Tray Selection Choose the tray containing the target paper size SP5 997 002 Pattern 1 dot trimming pattern SP5 997 003 Single Color Black SP5 997 004 Color...

Page 994: ...pply unit deforms due to heat from the fusing unit causing the oil not to be applied evenly to the fusing belt This may cause a paper jam or the oil supply roller to become dirty with toner SOLUTIONS...

Page 995: ...ER Gestetner DSc38 DSC38S Lanier 2138 2138CMF Ricoh Aficio AP3800C AP3800CMF Savin SLP38c SLP38cS P6021100986 Cut in product Part Number on the seal attached to the Fusing unit G765 17 212 on the box...

Page 996: ...MANUAL INSERT SERVICE MANUAL The Service Manual pages listed below must be replaced with the pages supplied The revised areas have been highlighted by an arrow PAGES xiv Updated Information Table of C...

Page 997: ...Screen 5 5 Others 5 6 5 3 PRINTER SP MODE 5 7 5 3 1 SP MODES 5 7 5 3 2 BIT SWITCH PROGRAMMING 5 8 5 4 COPY SP MODE 5 9 5 4 1 SP MODES 5 9 SP1 XXX Feed 5 9 SP2 XXX Drum 5 16 SP3 XXX Process 5 27 SP4 X...

Page 998: ...he external noise 4 Replace the controller 5 Replace the operation panel B SC 660 BCU NVRAM read write diagnostics error A read write diagnostics error is detected when the main SW is turned ON Note T...

Page 999: ...rtup without video output end error C Video transfer to the engine is started but the engine does not issue a video transmission end command within the specified time Defective BCU 1 Turn the main swi...

Page 1000: ...de 0001 to 06FF CPU error System firmware problem Defective controller 1 Turn the main switch off and on 2 Reinstall the controller system firmware 3 Replace the controller When the problem cannot be...

Page 1001: ...rn the main switch off and on 2 Check that the HDD is properly connected to the controller 3 Replace the HDD 4 Replace the controller B SC 823 Self diagnostic error NIB XXXX Detailed error code 6101 M...

Page 1002: ...d RAM SRAM DIMM Loose connection Defective SRAM DIMM Defective controller 1 Turn the main switch off and on 2 Replace the SRAM DIMM 3 Replace the controller B SC 828 Self diagnostic error ROM XXXX Det...

Page 1003: ...abnormality is detected even when the loop back connector is properly set 1120 Loop back connector error The loop back connector is not set when starting the detailed self diagnostics Loose connection...

Page 1004: ...stored in the HDD cannot be read correctly Defective HDD Defective controller 1 Turn the main switch off and on 2 Replace the HDD 3 Replace the controller B SC 864 HDD CRC error While reading data fr...

Page 1005: ...ired by the application RAM DIMM board is not installed SC 998 1 Check the devices necessary for the application program If necessary devices have not been installed install them 2 Check that applicat...

Page 1006: ...d damage the controller board or the target PCB of the downloading and prevent subsequent downloading If this problem occurs the damaged PCB must be replaced 1 Turn the main switch off and on 2 If you...

Page 1007: ...ata and information needs to be sent back to your product specialist Symptom Possible Causes Action taken Summary sheet SP mode 1 Service Print Summary SMC All SP5 990 1 Logging SP5 990 4 Printer driv...

Page 1008: ...eared image for 4C thin lines or white lines in solid image areas 4C thin lines become smeared in the paper feed direction or white lines appear in solid image areas Spurs are located just before the...

Page 1009: ...er this condition the supplied toner cannot be properly charged causing toner to flow out from the development unit Fireflies Fireflies may appear with originals that have a high image area ratio afte...

Page 1010: ...on outputs if the transfer current is increased too much Therefore after adjusting the transfer current it is necessary to check the results by making a solid or halftone image in duplex mode Image de...

Page 1011: ...Based on the average daily printing volume of 500 prints self check would be performed first thing every morning These settings are suitable for machines which are used during the day and then kept O...

Page 1012: ...to the color line already transferred to the paper The registration roller speed adjusted by color development motor speed and fusing belt roller speed adjusted by black development motor speed are ad...

Page 1013: ...can Page 4 42 43 Sub scan Page 40 41 Transfer Unit Page 4 46 2 Color shifts only at the leading edge area sometimes causing shock jitter magenta or cyan lines Registration roller speed is not appropri...

Page 1014: ...P mode settings Mode SP5 997 Test Pattern Setting Tray selection Pattern Color mode Resolution Paper size By pass Normal color 600 dpi 2 05 Full Color 600 x 600 Normal color 1200 dpi 2 05 Full Color 1...

Page 1015: ...oller is too fast magenta jitter may appear at 67 mm and or cyan jitter at 165 mm from the trailing edge This is caused by the mechanical shock when the trailing edge of the paper passes the registrat...

Page 1016: ...d value from m to dots with the following formula Then add or subtract the calculated dot value in the SP mode Correction dots Measured value m 21 2 or 42 4 600 dpi mode 1 dot 42 4 m 1200 dpi mode 1 d...

Page 1017: ...asured value mm 287 x 10000 If the color line is enlarged in relation to black add the correction value to the current setting If the color line is reduced in relation to black subtract the correction...

Page 1018: ...shifted to the right in relation to black subtract the above value from the current setting Examples If the magenta line has shifted to the left by 40 m add 4 to the current setting of SP5 993 011 Co...

Page 1019: ...BJECT SERVICE MANUAL INSERT SERVICE MANUAL The Service Manual pages listed below must be replaced with the pages supplied The revised areas have been highlighted by an arrow PAGES iii Updated Informat...

Page 1020: ...4 9 4 4 TROUBLESHOOTING GUIDE 4 35 4 4 1 IMAGE QUALITY 4 35 4 4 2 COLOR SHIFT 4 39 Adjustment Standard Max 200 m 4 41 Preparation 4 41 How to measure the gap between color lines 4 46 4 4 3 COLOR SHIFT...

Page 1021: ...BCU problems PSU problems in the machine Duplex control board problem 1 Turn the main switch off and on 2 Check if the cable of the duplex inverter unit is properly connected 3 Replace the PSU if no p...

Page 1022: ...e BCU does not receive a memory address command from the controller 60 seconds after paper is in the position for registration Loose connection Defective controller Defective BCU 1 Turn the main switc...

Page 1023: ...s moving up The upper stack height sensor 1 is deactivated consecutively not detecting paper for 15 seconds after the shift tray starts moving down When the upper tray moves from lower paper exit to t...

Page 1024: ...connection Defective exit guide plate open sensor Defective exit guide plate motor 1 Turn the main switch off and on 2 Check if the connectors of the sensor and motor are properly connected 3 Replace...

Page 1025: ...t 2 sensor 4 Replace the tray 2 shift motor SC 818 Watch dog error While the system program is running other processes do not operate at all Defective controller Software error 1 Turn the main switch...

Page 1026: ...here are 47 types of error code 0001 to 4005 depending on the cause of the error The CPU detects an error and displays the specific error code with the program address where the error occurs System fi...

Page 1027: ...IC on the controller cannot be properly recognized 6105 PHY IC loop back error An error occurred during the loop back test for the PHY IC on the controller Defective controller 1 Turn the main switch...

Page 1028: ...f diagnosis error optional RAM XXXX Detailed error code 0302 Composition error Slot 0 The result of checking the composition data of the RAM in Slot 0 CN5 on the controller is incorrect 0401 Verificat...

Page 1029: ...f and on 2 Replace the standard ROM DIMM CTL SC 837 1602 Self diagnosis error Font ROM option The data in the font ROM optional ROM DIMM is damaged Defective optional ROM DIMM 1 Turn the main switch o...

Page 1030: ...4 Replace the controller CTL SC 990 Software performance error The software makes an unexpected operation Defective software Defective controller Software error 1 Turn the main switch off and on 2 Re...

Page 1031: ...a and information needs to be sent back to your product specialist Symptom Possible Causes Action taken Summary sheet SP mode 1 Service Print Summary SMC All SP5 990 002 Logging SP5 990 004 Printer dr...

Page 1032: ...eared image for 4C thin lines or white lines in solid image areas 4C thin lines become smeared in the paper feed direction or white lines appear in solid image areas Spurs are located just before the...

Page 1033: ...this condition the supplied toner cannot be properly charged causing toner to flow out from the development unit Fireflies Fireflies may appear with originals that have a high image area ratio after...

Page 1034: ...n outputs if the transfer current is increased too much Therefore after adjusting the transfer current it is necessary to check the results by making a solid or halftone image in duplex mode Image den...

Page 1035: ...rs Based on the average daily printing volume of 500 prints self check would be performed first thing every morning These settings are suitable for machines which are used during the day and then kept...

Page 1036: ...to the color line already transferred to the paper The registration roller speed adjusted by color development motor speed and fusing belt roller speed adjusted by black development motor speed are a...

Page 1037: ...Page 4 42 43 Sub scan Page 40 41 Transfer Unit Page 4 46 2 Color shifts only at the leading edge area sometimes causing shock jitter magenta or cyan lines Registration roller speed is not appropriate...

Page 1038: ...ailed SP mode settings Mode SP5 997 Test Pattern Setting Tray selection Pattern Color mode Resolution Paper size By pass Normal color 600 dpi 2 05 Full Color 600x600 Normal color 1200 dpi 2 05 Full Co...

Page 1039: ...oller is too fast magenta jitter may appear at 67 mm and or cyan jitter at 165 mm from the trailing edge This is caused by the mechanical shock when the trailing edge of the paper passes the registrat...

Page 1040: ...d value from m to dots with the following formula Then add or subtract the calculated dot value in the SP mode Correction dots Measured value m 21 2 or 42 4 600 dpi mode 1 dot 42 4 m 1200 dpi mode 1 d...

Page 1041: ...Measured value mm 287 x 10000 If the color line is enlarged in relation to black add the correction value to the current setting If the color line is reduced in relation to black subtract the correcti...

Page 1042: ...rent setting If color YMC has shifted to the right in relation to black subtract the above value from the current setting Examples If the magenta line has shifted to the left by 40 m add 4 to the curr...

Page 1043: ...004 005 and SP1 005 003 depending on the mode selected SP1 004 004 Normal paper Color mode 1200 dpi 62 5 mm s SP1 004 005 Normal Paper Color mode 600 dpi 125 mm s SP1 005 003 Thick Paper 62 5 mm s Pat...

Page 1044: ...is larger than the black grid Yellow becomes larger from left to right in Fig 1 but cyan and magenta become larger from right to left This is because the laser writing direction for B Y is different f...

Page 1045: ...rinted in step 3 Sometimes a magnification scope must be used to measure the amount of color shift between colors 5 If the result is not within the target go to the next step Fusing Registration Rolle...

Page 1046: ...grid pattern for each of the following modes using A3 11 x17 paper 1 Normal 600 dpi 2 Normal 1200 dpi 3 If the color has shifted within 100 mm from the leading edge follow the troubleshooting procedur...

Page 1047: ...12 using A3 11 x17 paper SP5 997 Test Pattern Setting Mode Tray selection Pattern Single Color Color Mode Resolution Normal color 600 dpi 2 12 6 Black Single Color 600x600 3 Depending on the paper us...

Page 1048: ...y1 202 A2 Tray2 202 B4 Shorted SC501 502 Open Paper Jam is detected whenever a print is made Relay sensor 202 A8 Shorted Paper Jam is detected even if there is no paper Open Paper Jam is detected when...

Page 1049: ...0A 125V 5 A 250V No response No DC power is supplied to the electrical components FU81 3 15 A 250 V 3 15A 250V Only 12V DC power is not supplied SC260 or SC261 may occur This fuse is directly soldered...

Page 1050: ...the pages supplied The revised areas have been highlighted by an arrow PAGES xi Updated Information Table of Contents Tab Positions Updated Information Firmware History removed from Tab Positions Rem...

Page 1051: ...PONENT DESCRIPTIONS 12 5 2 3 BASIC OPERATION 12 6 2 4 PAPER OVERFLOW DETECTION 12 7 SPECIFICATIONS SPECIFICATIONS 13 1 1 GENERAL SPECIFICATIONS 13 1 1 1 SUPPORTED PAPER SIZES 13 3 1 1 1 PAPER FEED 13...

Page 1052: ...HER G565 TROUBLESHOOTING G060 FOUR BIN MAILBOX G566 SERVICE TABLES G060 SPECIFICATIONS G060 DETAILED DESCRIPTIONS G060 COPIER FEATURE EXPANDER G570 DUPLEX UNIT G571 ARDF G564 ONE TRAY PAPER FEED UNIT...

Page 1053: ...SLP38C SLP38CS SUBJECT PARTS CATALOG UPDATES GENERAL The following parts updates are being issued for all G060 G570 Parts Catalogs UPDATE 1 REFERENCE OLD PART NO NEW PART NO DESCRIPTION QTY INT PAGE...

Page 1054: ...io AP3800C Savin SLP38c P6020600330 Transfer Release Lever The following changes have been made to ensure that the transfer belt is not scratched from vibration during transport which can occur as the...

Page 1055: ...es OLD parts CAN NOT be used in NEW machines 3 OLD parts CAN NOT be used in NEW machines NEW parts CAN NOT be used in OLD machines 3 S Must be installed as a set on units manufactured prior to the S N...

Page 1056: ...IN SLP38C SLP38CS SUBJECT SERVICE MANUAL INSERT SERVICE MANUAL The Service Manual pages listed below must be replaced with the pages supplied The revised areas have been highlighted by an arrow PAGES...

Page 1057: ...details and Bit Switch 3 bit 0 See PUB C 045 for details 1 Enter the SP mode select Service Menu then press Enter twice 2 Select 1 2 3 or 4 for the desired bit switch then press Enter V W Move to the...

Page 1058: ...s the maximum toner amount for image development 100 to 400 260 1 step 106 2 Toner Limit Text CTL 100 to 400 190 1 step 5 3 2 BIT SWITCH PROGRAMMING NOTE Currently the bit switches are not being used...

Page 1059: ...O NEW PART NO DESCRIPTION QTY INT PAGE ITEM G5702725 B1161800 Xenon Lamp MM8 1 1 9 8 UNITS AFFECTED The serial number cut in information was not available at the time of this publication INTERCHANGEAB...

Page 1060: ...ng the black PCU during this time NOTE The lines are not visible with the G060 as a different printer gamma is used the gamma used on the G082 is designed to show more detail in halftone areas PERMANE...

Page 1061: ...arrives at the customer s location The attachment procedure for this lever has been packaged together with the machine 2 Short Haul Transport The notes for short haul transport are the same as the G0...

Page 1062: ...oducing the details in the high density areas of graphics and photographs However they may cause black toner blasting in bitmap Images as a side effect SOLUTION Download and use the 600 dpi 100 GCR or...

Page 1063: ...ery utilities for the Fiery 3850C Not supported over IPX SPX Command WorkStation software is supported on Windows computers over TCP IP Server Name Enter the IP address or DNS name of the Fiery 3850C...

Page 1064: ...CR v1F in the Output list and click Profile Settings or double click the selected file C Select a resolution in Use the Calibration Set pull down menu to allocate the profile Set 600x600 dpi for Fiery...

Page 1065: ...printed image is associated with the selected profile Black components that have the data of R G B or Y M C are printed with Black toner If you want to use the 600 dpi 100 GCR or 1200 dpi 100 GCR outp...

Page 1066: ...ating Instructions Maintenance Guide 1 Replacing the Toner Cartridge PRODUCTION COUNTERMEASURE The following two modifications have been applied to minimize misdetection of Toner End conditions 1 Engi...

Page 1067: ...M Flash Card Exchange program G082 FIRMWARE MODIFICATION MAIN ENGINE DESCRIPTION OF MODIFICATION FIRMWARE LEVEL SERIAL NUMBER FIRMWARE VERSION Corrects the following Paper jam with series printing whe...

Page 1068: ...age ratio The machine keeps track of two types of pixel coverage ratios 1 The ratio for the most recently printed page 2 The average ratio for all pages printed up to the present Calculation method fo...

Page 1069: ...s used for process control and toner refresh SP7 908 newly added The idea of this mode is to show the pixel coverage ratio for each color for pages made when CMY toner is actually being used to develo...

Page 1070: ...lace all maintenance kits kit PM counters stored in NVRAM The following shows the SP7 908 displays for machines with the 4 KB NVRAM and each version of main controller firmware Controller firmware NVR...

Page 1071: ...ls 2 Fusing Belt The fusing belt layer may peel off from the base layer during a print run due to an insufficient amount of adhesive applied 3 Oil Supply Unit The oil supply unit deforms due to heat f...

Page 1072: ...DSc38F Lanier 2138E Ricoh Aficio AP3850C Savin SLP38cDE P8930200001 Cut in product Part Number on the seal attached to the Fusing unit G765 17 212 on the box G76517212xxx on the fuser NOTE This modifi...

Page 1073: ...RICOH AP3850C SAVIN SLP38CDE SUBJECT SERVICE MANUAL INSERT SERVICE MANUAL The Service Manual pages listed below must be replaced with the pages supplied The revised areas have been highlighted by an a...

Page 1074: ...epeat 1 Key Repeat When enabled On this function allows the display to continually advance scroll when a key is held down and makes the LEDs blink more slowly This was introduced to help users who may...

Page 1075: ...TYPE 3800C FOR FAX OPTION TYPE 3800C FOR FAX OPTION TYPE 3800C FOR FAX OPTION TYPE 3800C FOR 2138CMF 2138CMF 2138CMF 2138CMF LP138C CMF LP138C CMF LP138C CMF LP138C CMF RICOH RICOH RICOH RICOH F F F...

Page 1076: ...t used do not change the settings System Switch 19 SP No 1 101 026 No FUNCTION COMMENTS 0 3 Not used Do not change the settings 4 Number of jobs controlled for PC FAX TX 0 64 Jobs 1 No limitations But...

Page 1077: ...FIRMWARE HISTORY...

Page 1078: ...the Technology Solutions Center FTP Site at http tsc ricohcorp com Be sure to check the README file for important notes and explanations NOTE Refer to Facts Line Bulletin FL002 and Publication Bulleti...

Page 1079: ...g causing SC370 Developer Initialization Error Black This happens when performing only the black developer initialization If performing the developer initialization for black and other color s simulta...

Page 1080: ...ode 1 Mode Set Enables or disables fusing unit idling performed after the machine reaches the Ready condition Idling is performed for the time specified in SP1 916 2 0 or 1 0 DFU 0 OFF 1 ON 2 Idling T...

Page 1081: ...o SP mode copy images To activate this it is necessary to use system firmware ver1 07 or newer for the CF expander only The following have been corrected SC240 misdetection When the K toner cartridge...

Page 1082: ...2002 B1 21 3F29 The following have been corrected SC220 4 for machines with LD unit E MAC2 installed Destination code for China added New SP mode added SP3 922 OPU_Refresh2 To activate this function...

Page 1083: ...803 22 23 24 Dev CMY Target revolutions 586693 Fusing Unit SP7 803 15 Fusing Target sheets 50000 SP7 803 26 Fusing Target revolutions 4651000 The target number revolutions for the Fusing near end for...

Page 1084: ...heating roller fusing lamp overheat Occurrence conditions for SC552 changed from 150sec to 210sec to prevent unnecessary occurrences Fusing jam misdetection with left door closed due to vibration of...

Page 1085: ...en corrected Installed from the first mass production run G0605612 B July 2001 1 04 The following have been corrected The firmware header has been corrected to allow the MUSIC firmware to be updated u...

Page 1086: ...print New Specification The machine counts up the page as B W or color based on the CMYK data i e the actual toner colors used to develop the image regardless of the actual color data from the applic...

Page 1087: ...ting a custom paper size in the PCL may in rare cases cause the PC to freeze G0775910 B G0775911 B NA 2 07 The following have been corrected If the output tray becomes full while the machine is receiv...

Page 1088: ...r string e g as ESC k6w If Job Reset is selected while the first page of a multiple page document is being processed the panel continues to display Printing Auto Continue timer bug The Punch Counter c...

Page 1089: ...anel PCL print jobs may keep showing Printing on operation panel Form Lines value under PCL Menu change after reboot the Machine PCL Response to PJL INFO CONFIG command does not include serial number...

Page 1090: ...when the bold selection command In HP GL2 data is selected Supports mixed binding orientations with duplex jobs using cover sheets The downloaded PCL Barcode fonts are not printed correctly on the PCL...

Page 1091: ...5 The followings have been corrected Nothing was displayed even though the prnlog 0 command was done in telnet G0605920 L September 2001 1 75 1 64F4 The following have been corrected If an undefined r...

Page 1092: ...cted while the data which generates the Readback command is being printed out with ftp rsh The controller freezes when it cannot find the file specified for rcp transmission The parameters of sysLocat...

Page 1093: ...r want to change this settings please use telnet to open HTTP When telnet port is disabled you have to do clear the network settings SP5 801 11 to open the telnet protocol Changed the default setting...

Page 1094: ...Bulletin 023 for more information about the FTP Internet Web Site and EPROM Flash Card Exchange program The revised areas have been highlighted by an arrow TABLE OF CONTENTS 1 System Copy Application...

Page 1095: ...mware from ver1 15E or older to 1 07 or later see TSB G060 G570 018 for details A grid pattern has been added to SP mode copy images To activate this it is necessary to use system firmware ver1 07 or...

Page 1096: ...if the HDD is in the near full condition and the scanned data is saved in JPEG format 8 1 4 x 14 SEF is displayed when the machine detects 8 1 2 x 14 SEF May 2002 G5706688C C 1 09 A548 Files stored o...

Page 1097: ...a character string e g as ESC k6w If Job Reset is selected while the first page of a multiple page document is being processed the panel continues to display Printing AutoContinue timer bug March 200...

Page 1098: ...he PCL5e June 2002 G5705391H B 1 09 9809 The following has been fixed The printing speed of a PS job slows down after a PS3 job is reset July 2002 G5705391J D 1 11 C775 Counter values displayed on the...

Page 1099: ...even if one of the toner cartridges is replaced when more than one toner are toner near end condition PCL Euro font does not print correctly Line Spacing Command Esc l D causes incorrect output Slow...

Page 1100: ...CONFIG command does not include serial number December 2002 G5705391L G 1 13 The following have been fixed PCL The following problems with the CAD print file were fixed 1 Modified the available pen nu...

Page 1101: ...re History for G570 Page 8 of 11 P N Version Check Sum Contents of Modification Production G5705391M G 1 14 1BD2 Change in specification Changing Adobe PostScript 3 Logo in PS config page to red April...

Page 1102: ...An error message The length of the original exceeds limit is displayed in the TWAIN driver U I e g Document size on TWAIN Driver A3 Portrait A3 SEF ADF detected paper size A4 SEF When printing a job w...

Page 1103: ...The following has been fixed A color misalignment appears when the full page cover sheet and combine functions are selected February 2002 G5705350K F 1 18 EFE2 Firmware modified for use with the next...

Page 1104: ...Check Sum Contents of Modification Production G5705426 2 10 2DFD Firmware installed from the first mass production run December 2001 G5705426A A 2 12 920A The following has been fixed Characters prece...

Page 1105: ...3800C FOR AP3800CMF AFICIO CL7000CMF SAVIN FAX OPTION TYPE 3800C FOR SLP38CS CLP28S GENERAL The latest firmware version can be downloaded at the Technology Solutions Center FTP Site at http tsc ricoh...

Page 1106: ...achine does not continue printing and the job is cancelled If the Printing Numbers have been set for reception mode or special sender and Transfer Request is enabled the machine will print out the pro...

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