GE HEALTHCARE MAC 2000, Operator'S Manual

Page: 191 / 226

Troubleshooting
Problem
Cause
Solution
The system does not power
up while operating from
battery power. Battery is fully discharged. Connect the system to an AC
outlet to charge the battery
The system powers down
while operating from battery
power. Battery is fully discharged Connect the system to an AC
outlet to charge the battery
You are prompted to enter
User ID and/or Password
while attempting to export
records to a shared network
directory.
The User ID and/or
Password defined on
the Communication Setup
window ( “Communication
Setup” on page 140 ) are
incorrect.
1. Press Esc to close the
prompt.
2. Exit the export program.
3. Run Communication
Setup .
4. Enter the correct User
ID and Password for the
shared directory and
save the new values.
5. Export the records.
User cannot log on to the
system. High Security Mode is
enabled and the user’s User
ID or Password were entered
incorrectly.
Try the following:
• Verify the user is setup in
the system.
Refer to
“User Setup” on
page 161 .
• Verify the user typed the
User ID and Password
correctly.
• Contact the administrator
to reset the user’s User ID
or Password .
• Contact GE Healthcare
technical support to
obtain a temporary
supervisor password.
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