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48

Upgrade and Maintenance Manual

 BX924 

S3

Basic hardware procedures

– Hardware errors:

Check the System Event Log (SEL) as described in section 

"Viewing the 

SEL" on page 95

.

– Software / agent related errors:

Check the ServerView System Monitor, available on Windows or Linux 
based server blades with ServerView agents installed.

I

For further information, please refer to the "ServerView System 
Monitor" user guide, available online at 

http://manuals.ts.fujitsu.com

 

or from the ServerView Suite DVD 2 supplied with your 
PRIMERGY server blade.

4.1.3.2

Customer Self Service (CSS) indicator

Figure 5: CSS error indicator in front panel 

Ê

Check the CSS indicator on the front panel of the server blade:

Summary of Contents for PRIMERGY BX924 S3

Page 1: ...Upgrade and Maintenance Manual English PRIMERGY BX924 S3 Server Blade Upgrade and Maintenance Manual March 2012 ...

Page 2: ...on mbH www cognitas de Copyright 2012 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other rights ...

Page 3: ...s and in the mouse and keyboard are limited life components Use of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quick...

Page 4: ...l Computer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred ...

Page 5: ...3 Upgrade and Maintenance Manual Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options and routines include CSS Customer Self Service ...

Page 6: ...Upgrade and Maintenance Manual BX924 S3 ...

Page 7: ...31 3 1 Safety instructions 31 3 2 CE conformity 38 3 3 FCC Class A Compliance Statement 39 3 4 Environmental protection 40 4 Basic hardware procedures 43 4 1 Using diagnostics information 43 4 1 1 Accessing the management blade web interface 43 4 1 2 Locating the defective server blade 45 4 1 3 Determining the error class 46 4 1 3 1 Global Error indicator 47 4 1 3 2 Customer Self Service CSS indic...

Page 8: ...ack door of a PRIMECENTER M1 rack 67 5 Basic software procedures 69 5 1 Starting the maintenance task 69 5 1 1 Launching a video redirection to a server blade 69 5 1 2 Checking the server blade status 69 5 1 2 1 Checking the server blade status via management blade web interface 69 5 1 2 2 Checking the server blade status via iRMC 70 5 1 3 Saving BIOS settings 71 5 1 4 Saving iRMC settings 71 5 1 ...

Page 9: ... 5 2 11 Verifying the system time settings 94 5 2 12 Viewing and clearing the System Event Log SEL 95 5 2 12 1 Viewing the SEL 95 5 2 12 2 Saving the SEL 96 5 2 12 3 Clearing the SEL 97 5 2 13 Updating the NIC configuration file in a Linux environment 97 5 2 14 Enabling BitLocker functionality 99 5 2 15 Performing a RAID array rebuild 100 5 2 16 Looking up changed MAC WWN addresses 100 5 2 16 1 Lo...

Page 10: ...23 6 6 Replacing SSD backplanes 124 6 6 1 Required tools 124 6 6 2 Preliminary steps 124 6 6 3 Removing the SSD SAS PCH backplane 125 6 6 4 Installing the SSD SAS PCH backplane 126 6 6 5 Concluding steps 128 7 Mezzanine cards 129 7 1 Basic information 130 7 1 1 Installing riser cards 132 7 1 2 Removing riser cards 134 7 1 3 Population rules for mezzanine cards 136 7 2 Installing mezzanine cards 14...

Page 11: ...ing mode 161 8 2 Installing memory modules 168 8 2 1 Required tools 168 8 2 2 Preliminary steps 168 8 2 3 Installing a memory module 169 8 2 4 Concluding steps 170 8 3 Removing memory modules 172 8 3 1 Required tools 172 8 3 2 Preliminary steps 172 8 3 3 Removing a memory module 173 8 3 4 Concluding steps 174 8 4 Replacing memory modules 175 8 4 1 Required tools 175 8 4 2 Preliminary steps 175 8 4...

Page 12: ...ing steps 217 9 5 Handling processor heat sinks 218 9 5 1 Required tools 218 9 5 2 Preliminary steps 218 9 5 3 Installing processor heat sinks 219 9 5 3 1 Preparing the heat sink and processor 221 9 5 3 2 Installing the heat sink for CPU 1 222 9 5 3 3 Installing the heat sink for CPU 2 225 9 5 4 Removing processor heat sinks 227 9 5 5 Removing the dummy heat sink of CPU 2 228 9 5 6 Replacing proce...

Page 13: ...ps 246 10 2 3 3 Removing the UFM 247 10 2 3 4 Re installing the UFM 248 10 2 3 5 Concluding steps 250 10 2 3 6 Software configuration 250 10 3 Trusted Platform Module TPM 251 10 3 1 Installing the TPM 251 10 3 1 1 Required tools 251 10 3 1 2 Preliminary steps 251 10 3 1 3 Installing the TPM 252 10 3 1 4 Concluding steps 255 10 3 2 Removing the TPM 257 10 3 2 1 Required tools 257 10 3 2 2 Prelimina...

Page 14: ...75 11 Appendix 279 11 1 Mechanical overview 279 11 1 1 Server blade front 279 11 1 2 Server blade interior 280 11 2 Configuration tables 281 11 2 1 Memory configuration table 281 11 2 2 Mezzanine card configuration table 281 11 3 Connectors and indicators 282 11 3 1 Connectors and indicators on the system board 282 11 3 1 1 Onboard connectors 282 11 3 1 2 Onboard settings 283 11 3 1 3 Onboard indi...

Page 15: ...BX924 S3 Upgrade and Maintenance Manual 15 Version history Issue number Reason for update 1 0 March 2012 Initial release ...

Page 16: ...16 Upgrade and Maintenance Manual BX924 S3 ...

Page 17: ...following remote diagnostics procedures as described in the ServerView Suite Local Service Concept LSC manual I The ServerView Suite Local Service Concept LSC manual is available from the ServerView Suite DVD 2 supplied with your PRIMERGY server or online at http manuals ts fujitsu com EMEA market or http jp fujitsu com platform server primergy manual Japanese market If the firmware version of the...

Page 18: ... you can obtain the relevant current versions using the order number U15000 C289 the order number for the Japanese market please refer to the configurator of the server http jp fujitsu com platform server primergy system The PDF files of the manuals can also be downloaded free of charge from the Internet The overview page showing the online documentation available on the Internet can be found usin...

Page 19: ...at are being emphasized Ê describes activities that must be performed in the order shown Abc indicates keys on the keyboard V CAUTION Pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips indicates the procedure category in terms of complexity ...

Page 20: ...20 Upgrade and Maintenance Manual BX924 S3 Introduction ...

Page 21: ...MERGY BX924 S3 Server Blade Operating manual gives an introduction to server features and provides an overview of available hardware options Use the Fujitsu ServerView Suite management software to prepare hardware expansions ServerView Suite documentation is available online at http manuals ts fujitsu com http jp fujitsu com platform server primergy manuals for the Japanese market or from the Serv...

Page 22: ...replace a non hot plug unit a system of PRIMERGY diagnostic indicators guides you to the defective component The Indicate CSS button enables the indicator next to the defective component even if the server has been switched off and disconnected from the mains For further information please refer to sections Using diagnostics information on page 43 and Connectors and indicators on the front panel o...

Page 23: ...ries significantly Procedures have been assigned to one of two unit categories indicating the level of difficulty and required qualification At the beginning of each procedure the involved unit type is indicated by one of the symbols introduced in this section I Please ask your local Fujitsu service center for more detailed information ...

Page 24: ...stem board will report defective Upgrade and Repair Units as customer replaceable CSS components Upgrade and repair procedures involve shutting down and opening the server V CAUTION The device may be seriously damaged or cause damage if it is opened without authorization or if repairs are attempted by unauthorized and untrained personnel Components that are handled as Upgrade Units Processors upgr...

Page 25: ...edures involving Field Replaceable Units must be performed exclusively by Fujitsu service personnel or technicians trained by Fujitsu Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Components that are handled as Field Replaceable Units Processors replacements SAS SATA backplanes Trusted Platform Module TPM USB Flash ...

Page 26: ... in section Starting the maintenance task on page 69 System unit removal disassembly yes Making the server blade available removing the server blade from the system unit Transport no Transporting the server blade to the service table where required depends on local customer conditions Maintenance procedures yes Maintenance procedures including preliminary and concluding software tasks Transport no...

Page 27: ...kup drives optical disk drives chassis M3 x 4 5 mm silver C26192 Y10 C67 Phillips PH2 No 2 hexagonal cross SW5 PZ2 System board M3 x 6 mm silver C26192 Y10 C68 Phillips PH2 No 2 hexagonal cross SW5 PZ2 Backup drives with UNC thread UNC 6 32 x 4 76 mm black C26192 Y10 C75 Phillips PH0 No 0 2 5 inch HDDs SSDs M3 x 3 5 mm Wafer head screw silver C26192 Y10 C102 TPM bit insert Dedicated TPM screw driv...

Page 28: ...r future reference Unless stated otherwise all manuals are available online at http manuals ts fujitsu com under Industry standard servers or from the ServerView Suite DVD 2 supplied with your PRIMERGY server For the Japanese market please use the following address http jp fujitsu com platform server primergy manual Phillips PH1 No 1 UFM nylon screw M3 x 4 5 mm white A3C40109082 Phillips PH2 No 2 ...

Page 29: ...he ServerView Suite DVD 2 or online System board and service labels Labels inside the side top server cover outlining connectors indicators and basic maintenance tasks Software documentation PRIMERGY BX900 Blade Server Systems ServerView Management Blade S1 user interface description PRIMERGY BX400 Blade Server Systems ServerView Management Blade S1 user interface description ServerView Operations...

Page 30: ... from the ServerView Suite DVD 2 online or as a printed copy Service Desk leaflet サポート サービス for the Japanese market Additional documentation iRMC S2 S3 user guide available from the ServerView Suite DVD 2 or online RAID documentation available online at http manuals ts fujitsu com under Industry standard servers Expansion Cards Storage Adapters Rack documentation Third party documentation Operatin...

Page 31: ...tact your sales outlet or our customer service team The actions described in this manual shall be performed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will vo...

Page 32: ...rks for type B connectors The unit automatically adjusts itself to a mains voltage in a range of 100 VAC to 240 VAC Ensure that the local mains voltage lies within these limits This device must only be connected to properly grounded power outlets or connected to the grounded rack internal power distribution system with tested and approved power cords Ensure that the device is connected to a proper...

Page 33: ...casing is completely assembled and the rear covers for the installation slots have been fitted electric shock cooling fire protection interference suppression Only install system expansions that satisfy the requirements and rules governing safety and electromagnetic compatibility and those relating to telecommunication terminals If you install other expansions they may damage the system or violate...

Page 34: ...installation detaching internal options in former device position To use a screw of the different kind can cause a breakdown of equipment The installation indicated on this document is sometimes changed to the kind of possible options without notice Batteries Incorrect replacement of batteries may lead to a risk of explosion The batteries may only be replaced with identical batteries or with a typ...

Page 35: ...ve equipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than...

Page 36: ...ot dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical disk drive and the CDs DVDs BDs as well as premature wear of the disks by...

Page 37: ...c electricity To ensure reliable protection you must wear an earthing band on your wrist when working with this type of module and connect it to an unpainted non conducting metal part of the system Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at t...

Page 38: ...with the corresponding rack When installing the rack make sure that the anti tilt protection is correctly fitted For safety reasons no more than one unit may be removed from the rack at any one time during installation and maintenance work If several units are simultaneously removed from the rack there is a risk that the rack could tip over The rack must be connected to the power supply by an auth...

Page 39: ... harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the r...

Page 40: ...constantly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling co...

Page 41: ...ing used devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive set...

Page 42: ...42 Upgrade and Maintenance Manual BX924 S3 Important information ...

Page 43: ...al available from the ServerView Suite DVD 2 supplied with your PRIMERGY server blade or online at http manuals ts fujitsu com EMEA market or http jp fujitsu com platform server primergy manual Japanese market Please contact your local Fujitsu customer service partner for details on the service concept and on how to order expansion kits or spare parts Use the Fujitsu Illustrated Spares Catalog to ...

Page 44: ...eb interface For further information refer to the PRIMERGY BX900 Blade Server Systems ServerView Management Blade S1 User Interface Description or PRIMERGY BX400 Blade Server Systems ServerView Management Blade S1 User Interface Description I If you don t know the Management Agent Administrative URL proceed as follows Ê Connect the FST to the serial port of the management blade 3 and open a termin...

Page 45: ...er user interface to switch on the ID indicators 2 I For further information refer to the ServerView Suite Local Service Concept LSC manual available from the ServerView Suite DVD 2 supplied with your PRIMERGY server blade or online at http manuals ts fujitsu com EMEA market or http jp fujitsu com platform server primergy manual Japanese market Ê When using ServerView Operations Manager to toggle ...

Page 46: ...error classes Global Error events that need to be resolved by maintenance personnel Customer Self Service CSS error events that may be resolved by operating personnel Global Error and CSS LEDs indicate if the defective component is a customer replaceable unit or if maintenance personnel needs to be dispatched to replace the part I The indicators also light up in standby mode and after a server bla...

Page 47: ...ndicator on the front of the server blade Ê For further diagnostics proceed as follows Indicator Status Description Global error indicator off no critical event non CSS component orange on prefailure detected non CSS component requires precautionary service intervention orange flashing non CSS component failure or software agent related error requires service intervention ...

Page 48: ...lable on Windows or Linux based server blades with ServerView agents installed I For further information please refer to the ServerView System Monitor user guide available online at http manuals ts fujitsu com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server blade 4 1 3 2 Customer Self Service CSS indicator Figure 5 CSS error indicator in front panel Ê Check the CSS indicator ...

Page 49: ...de and Maintenance Manual 49 Basic hardware procedures Indicator Status Description CSS indicator off no critical event CSS component yellow on prefailure detected CSS component yellow flashing CSS component failure ...

Page 50: ...Y server blade or online at http manuals ts fujitsu com EMEA market or http jp fujitsu com platform server primergy manual Japanese market Local diagnostic indicators on the system board Figure 6 Onboard indicators and Indicate CSS button Using the Indicate CSS button Ê Shut down the server blade as described in section Shutting down the server blade on page 54 No Description 1 Indicate CSS button...

Page 51: ...ess memory LEDs B the air cowls need to be removed see section Handling of memory air cowls on page 178 Indicator Status Description A Mezzanine card 1 off Mezzanine card 1 operational orange on Mezzanine card 1 failure B Memory off memory module operational orange on memory module failure C Fabric 3 4 off Fabric 3 4 no link green flashing Fabric 3 4 link active green on Fabric 3 4 link establishe...

Page 52: ... the system has been powered off to replace a non hot plug unit a system of PRIMERGY diagnostics indicators guides you to the faulty component G Global Error off No critical event orange flashing Error detected requires service intervention orange on Prefailure event detected requires service intervention H Mezzanine card 2 off Mezzanine card 2 operational orange on Mezzanine card 2 failure I CPU ...

Page 53: ...proceed as follows Ê Insert and turn the key counter clockwise by 180 degrees If applicable turn the door knob counter clockwise by 180 degrees Ê Open the left hand door first then the right hand door I For further information refer to the PRIMECENTER assembly guide available online at http manuals ts fujitsu com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server 4 2 2 Opening t...

Page 54: ...ade will be shut down and put offline Ê Terminate all applications Ê In case of Multipath I O environments please refer to section Note on server maintenance in a Multipath I O environment on page 77 Figure 7 Power button on the front panel Ê Shut down the server blade by pressing the On Off button 1 The power indicator 2 turns off I If the system is running an ACPI compliant operating system pres...

Page 55: ... S3 Upgrade and Maintenance Manual 55 Basic hardware procedures Ê Switch on the ID indicator on the front connector panel of the server as described in section Locating the defective server blade on page 45 ...

Page 56: ...tion Saving BIOS settings on page 71 Ê Save the BIOS settings as described in section Saving iRMC settings on page 71 Ê Verify if your backup software solution requires preparative configuration before starting the procedure as described in section Verifying and configuring the backup software solution on page 89 Ê Exit all applications and shut down the server blade correctly If your operating sy...

Page 57: ...es on page 175 Ê If an UFM is installed remove it from the defective server blade and install it into the new server blade see section USB Flash Module UFM on page 239 Ê If an TPM is installed remove it from the defective server blade and install it into the new server blade see section Trusted Platform Module TPM on page 251 Ê If an SCU key is installed remove it from the defective server blade a...

Page 58: ...2 Ê Restore the BIOS settings as described in section Restoring BIOS settings on page 85 Ê Restore the iRMC settings as described in section Restoring iRMC settings on page 85 I In order to enable ServerView Operations Manager and ServerView Installation Manager to identify the system it is necessary to program the chassis ID prom using the ChassisIDProm Tool after installing the new Server Blade ...

Page 59: ...Removing the server blade from the system unit Figure 8 Removing the server blade from the system unit Ê Push the release lever 1 up slightly to unlock the ejection lever 2 Ê Swivel the ejection lever down until it is horizontal Ê Pull the server blade out of the system unit 0 ...

Page 60: ...er blade V CAUTION For safety information please refer to chapter Important information on page 31 Removing the cover Figure 9 Removing the cover Ê Push the locking lever in the direction of the arrow 1 Ê Slide the housing cover backwards as far as possible 2 Ê Take off the housing cover 0 ...

Page 61: ...lectromagnetic compatibility and satisfy cooling requirements the PRIMERGY BX924 S3 server blade must not run while the cover is removed For further safety information please refer to chapter Important information on page 31 Figure 10 Closing the server blade Ê Place the cover on the server blade housing such that it lies flush with both sides leaving a gap of approx 1 2 cm from the front frame Ê ...

Page 62: ...sensitive devices in section Safety instructions on page 31 Note the population rules for power supply units and fan modules to ensure sufficient cooling of the system You will find more detailed information on this in the operating manual for the system unit Installing the Server Blade V CAUTION Follow the safety instructions and information in section Modules with Electrostatic Sensitive Devices...

Page 63: ...BX924 S3 Upgrade and Maintenance Manual 63 Basic hardware procedures Figure 11 Installing the Server Blade Ê Open the release lever Ê Push the server blade as far as possible into the slot ...

Page 64: ...64 Upgrade and Maintenance Manual BX924 S3 Basic hardware procedures Figure 12 Locking the Server Blade Ê Pull the release lever up until it engages ...

Page 65: ...omagnetic compatibility and satisfy cooling requirements the PRIMERGY BX924 S3 server blade must not run while the cover is removed Follow the safety instructions in chapter Important information on page 31 Figure 13 Power button on the front panel Ê Press the On Off button 1 to start up the server blade Ê Ensure that the power on indicator 2 in the On Off button is lit green I For more informatio...

Page 66: ...k in operation Resetting the boot retry counter on page 90 Verifying the system time settings on page 94 Viewing and clearing the System Event Log SEL on page 95 Updating the NIC configuration file in a Linux environment on page 97 Enabling BitLocker functionality on page 99 Performing a RAID array rebuild on page 100 Looking up changed MAC WWN addresses on page 100 ...

Page 67: ...f applicable turn the door knob clockwise by 180 degrees I For further information refer to the PRIMECENTER assembly guide available online at http manuals ts fujitsu com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server 4 11 2 Closing the rack door of a PRIMECENTER M1 rack The new PRIMECENTER M1 rack is equipped with a one piece front door To close and lock the rack proceed as...

Page 68: ...68 Upgrade and Maintenance Manual BX924 S3 Basic hardware procedures ...

Page 69: ...onents System Server Blades Server Blade x menu for the desired server blade Ê Open the Configuration tab Ê Scroll to the iRMC Address Configuration box Ê Make sure that Management LAN is selected in the LAN Port list box Ê Click the Video Redirection button in the status frame of the server blade menu I For detailed information on iRMC Advanced Video Redirection AVR refer to the Integrated Remote...

Page 70: ...erating System BIOS Version Processors Memory modules Network components on board CNA controller and mezzanine cards Operating System Ê Open the Event Log tab to read the system event log entries 5 1 2 2 Checking the server blade status via iRMC Ê Enter the management blade web interface Ê Open the Components System Server Blades Server Blade x menu for the desired server blade Ê Click the Remote ...

Page 71: ...eter groups which are to be saved Ê In the Backup Action box select the backup medium Select Local File to store the backup file in the file system of the FST I The filename of the backup file will be automatically generated using date and time the format sb xirmcyyyymmtthhmmss txt Select USB if the backup file is stored in a USB memory stick I This option is only displayed if a USB memory stick i...

Page 72: ...necting remote storage to the managed server blade The management blade web interface uses the iRMC Remote Storage function to provide the server blade a virtual drive which is located elsewhere in the network This function can be used to boot a server blade from a remote DVD drive or ISO file To start the Remote Storage function for the server blade proceed as follows Ê Enter the management blade...

Page 73: ...ible The system may enter Recovery Mode and require a 48 digits recovery password to return to normal operation Ensure to disable BitLocker drive encryption before maintaining the server When disabled BitLocker uses a plain text key instead of the Trusted Platform Module TPM to read encrypted files Keep in mind that information on this drive is not secure until BitLocker has been re enabled Ê Ask ...

Page 74: ...ts System Server Blades Server Blade x menu for the desired server blade Ê Select the Configuration tab and see the ASR box to obtain detailed information about the current watchdog status timeout intervals and actions that are triggered if watchdog timeouts are exceeded I For more detailed information refer to the Help On Page function of the management blade web interface 5 1 7 2 Configuring boo...

Page 75: ...ntinue Ê Save your changes and exit the BIOS I For detailed information on how to access the BIOS and modify settings refer to the D3143 BIOS Setup Utility for PRIMERGY BX924 S3 reference manual Configuring boot watchdog settings using the management blade web interface Ê Enter the management blade web interface Ê Open the Components System Server Blades Server Blade x menu for the desired server ...

Page 76: ...or delete the backup drive from the backup software drive list before starting the maintenance task This is the case for the following backup software solution BackupExec I Procedures may differ depending on the backup software For details refer to the dedicated documentation provided separately Further information on suitable backup software solutions and related documentation is available to Fuj...

Page 77: ...n blade command After executing work do the reconnection Ask the system administrator Continue as follows Ê If performing an offline driver update first of all prepare the ServerView Update DVD Ê Download the latest ServerView Update DVD image from the Fujitsu FTP server at ftp ftp ts fujitsu com images serverview Ê Burn the image to a DVD For the Japanese market Ê Locate download and burn the Ser...

Page 78: ...intenance task For further information refer to the following manuals available online at http manuals ts fujitsu com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server blade ServerView Update Manager Express Local System Update for PRIMERGY Servers user guide PrimeCollect PrimeCollect user guide Ê After the update or diagnostic procedure has been completed it is necessary to co...

Page 79: ...conds or more and separated it lights to blue In addition when the ID button is pushed again within one second NMI is issued I For further information refer to section Front panel indicators on page 288 Using management blade web interface Ê Open the Components System Server Blades Server Blade x menu for the desired server blade Ê Press the Locate button in the server blade status frame to switch...

Page 80: ... BIOS TFTP update procedure Ê Ensure that the server blade has been shut down as described in section Shutting down the server blade on page 54 Ê Login to the management blade web interface Ê Open the Information Operation Operation Firmware Update menu Ê Open the Server Blade BIOS tab Ê In the Server Blade BIOS box enter the TFTP IPv4 or IPv6 address of the TFTP server and the pathname of the TFT...

Page 81: ...e Ê Open the Components System Server Blades Server Blade x menu for the desired server blade Ê Select the Configuration tab Ê In the Boot Options box activate the BIOS Recovery Flash Bit Enabled option Ê Connect the monitor keyboard mouse and USB memory stick to the port on the front of the server blade using the Y cable see the Operating Manual Ê Switch on the server blade as described in sectio...

Page 82: ... blade on page 61 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 62 Ê Connect the monitor keyboard mouse and USB memory stick to the port on the front of the server blade using the Y cable see the Operating Manual Ê Switch on the server blade as described in section Switching on the server blade on page 65 A...

Page 83: ...eration 5 2 1 2 Updating or recovering the iRMC TFTP update procedure Ê Login to the management blade web interface Ê Open the Information Operation Operation Firmware Update menu Ê Open the Server Blade iRMC tab Ê In the Server Blade iRMC box enter the TFTP IPv4 or IPv6 address of the TFTP server and the pathname of the TFTP firmware file Ê Select the desired server blade and click the button to ...

Page 84: ...ick to the port on the front of the server blade using the Y cable see the Operating Manual Ê Switch on the server blade while as described in section Switching on the server blade on page 65 to boot from the USB memory stick After completion of the boot operation the FlashDisk menu opens Ê Select Recovery _L to carry out the recovery flash for firmware image 1 low firmware image Ê Select Recovery...

Page 85: ...e system of FST in section Import iRMC S3 Firmware settings in ServerView WinSCU XML format from file Ê Click the Apply button Ê Enter the management blade web interface Ê Open the Information Operation Operation Backup Restoration Managment iRMC menu Ê Open the Restore tab Ê In the Restoration Source box select the backup medium Select Memory if the backup file is stored in the management blade m...

Page 86: ...are procedures Ê Click the Restore button to start the restoration process I Further information is provided by management blade online help Open Components Server Blade Server Blade x Open the Configuration tab Click the Deactivate Service Session button ...

Page 87: ...ager or Update Manager Express UME please refer to the following manuals available online at http manuals ts fujitsu com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server ServerView Update Manager ServerView Update Management user guide ServerView Update Manager Express Local System Update for PRIMERGY Servers user guide Using the flash tool The latest firmware files are availa...

Page 88: ...boot and can be entered and configured Option ROM can be enabled permanently e g in case of a boot controller that may require frequent setup or temporarily for one time configuration I For SAN iSCSI boot the card s Option ROM has to be enabled permanently When permanently enabling a controllers s Option ROM keep in mind that only two Option ROMs can be activated in the system board BIOS at a time...

Page 89: ... to enter the expansion card s firmware Ê Press the displayed key combination Ê Modify the expansion card firmware options as desired Ê Save your changes and exit the firmware I The expansion card s option ROM can now be disabled in the system board BIOS Exception If the expansion card controls a permanent boot device the card s Option ROM has to remain enabled 5 2 6 Verifying and configuring the ...

Page 90: ...nformation on suitable backup software solutions and related documentation is available to Fujitsu service partners from the Fujitsu Extranet pages 5 2 7 Resetting the boot retry counter The boot retry counter is decremented from its preset value every time the POST watchdog initiates a system reboot When the value has reached 0 the system will shut down and power off 5 2 7 1 Viewing the boot retr...

Page 91: ...tically be reset to its default value Please take into account that the specified number of boot attempts can only be determined after this period of time If the customer knows about the original boot retry values proceed as follows to reset or configure the boot retry counter Resetting the boot retry counter in the managment blade web interface Ê Enter the management blade web interface Ê Open th...

Page 92: ... soon as the startup screen appears press the F2 function key to enter the BIOS Ê Select the Server Mgmt menu Ê Under Boot Watchdog set the Action setting to Reset Ê Save your changes and exit the BIOS I For detailed information on how to access the BIOS and modify settings refer to the D3143 BIOS Setup Utility for PRIMERGY BX924 S3 reference manual Configuring boot watchdog settings using the man...

Page 93: ...S Ê Select the Advanced menu Ê Select the status menu of the desired component Processors CPU Status I This option is only available for multi processor systems Memory Memory Status Expansion cards PCI Status Ê Reset replaced components to Enable Ê Save your changes and exit the BIOS I For detailed information on how to access the BIOS and modify settings refer to the D3143 BIOS Setup Utility for ...

Page 94: ...BIOS Setup Utility for PRIMERGY BX924 S3 reference manual 5 2 11 Verifying the system time settings I This task only applies to Linux environments After the system board has been replaced the system time is set automatically By default the RTC Real Time Clock time standard is set as the local time If a Linux OS is used and the hardware clock has been configured as UTC Universal Time Coordinated in...

Page 95: ...ence manual 5 2 12 Viewing and clearing the System Event Log SEL 5 2 12 1 Viewing the SEL You can view the System Event Log SEL of the management blades and server blades using the management blade web interface and ServerView Operations Manager frontend Viewing the SEL using the management blade web interface Ê Enter the management blade web interface Ê Select the Components System Server Blades ...

Page 96: ...he server beforehand The status of the component will then be reset to ok To see the new status you must refresh the Driver Monitor view with Refresh I For detailed information on how to view and sort the SEL using ServerView Operations Manager refer to the ServerView Operations Manager Server Management user guide 5 2 12 2 Saving the SEL Saving the SEL via management blade web interface Ê Enter t...

Page 97: ... web interface Ê Enter the management blade web interface see section Accessing the management blade web interface on page 43 Ê Select the Components System Server Blades Server Blade x menu for the desired server blade and open the Event Log tab Ê In the Event Log Filter box click Clear All Entries to clear the SEL 5 2 13 Updating the NIC configuration file in a Linux environment In order to prev...

Page 98: ...Select Keep Configuration and Ignore to complete the boot process Ê Use the vi text editor to specify the MAC address in the HWADDR section of the ifcfg eth x file I The MAC address can be found on the type label attached to the system board or network controller Example In order to modify the definition file for network controller 1 enter the following command vi etc sysconfig network scripts ifc...

Page 99: ...y in order to boot the operating system Ê Ask the system administrator to enable BitLocker protection on the operating system drive using the BitLocker setup wizard available either from the Control Panel or Windows Explorer Ê Open Bitlocker Drive Encryption by clicking the Start button clicking Control Panel clicking Security and then clicking Bitlocker Drive Encryption I Administrator permission...

Page 100: ...slight performance impact during rebuild 5 2 16 Looking up changed MAC WWN addresses When replacing a network controller or SFP transceiver module the MAC Media Access Control and WWN World Wide Name addresses will change I In addition to the procedures described below MAC WWN addresses can also be found on the type label attached to a network controller or system board 5 2 16 1 Looking up MAC add...

Page 101: ...t the changed MAC address 5 2 16 2 Looking up WWN addresses Emulex FC FCoE adapters Ê Enable the network controller s Option ROM in the system board BIOS as described in section Enabling Option ROM scan on page 88 Ê Restart the server Ê During boot as soon as the Emulex BIOS utility option appears press ALT E or CTRL E Ê Under Emulex Adapters in the System you will find all available Emulex adapte...

Page 102: ...the Japanese market follow the instructions provided separately 5 2 18 Configuring LAN teaming Use ServerView Operations Manager to obtain detailed information on existing LAN teams Ê In ServerView Operations Manager Single System View select System Status from the Information Operation menu Ê Under Network Interfaces select LAN Teaming Ê The Network Interfaces Summary overview shows all configure...

Page 103: ...ng the CNA driver utility after replacing the server blade I For details refer to the relevant CNA driver manual 5 2 19 Switching off the ID indicator Press the ID button on the front panel or use management blade web interface to switch off the ID indicator after the maintenance task has been concluded successfully I For further information refer to section Locating the defective server blade on ...

Page 104: ...104 Upgrade and Maintenance Manual BX924 S3 Basic software procedures ...

Page 105: ...g or returning a hard disk or solid state drive wipe out the data on the drive for your own security Rough handling of drives may damage the stored data To cope with any unexpected problems always back up important data When backing up data to another hard disk drive you should make backups on a file or partition basis Do not use the device in extremely hot or cold locations or locations with extr...

Page 106: ...ion Locations of the drives inside the server blade on page 108 There are two kinds of disk mounting kits available A SAS disk mounting kit see pos 1 2 in figure 15 A PCH SATA disk mounting kit see pos 4 5 in figure 15 The following figure shows both kinds of kits Figure 15 SAS and PCH disk mounting kits for PRIMERGY BX924 S3 server blades Description 1 SAS mounting frame for SSD 0 2 SAS mounting ...

Page 107: ...s described in section Opening the rack door on page 53 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system unit on page 59 Ê Open the serv...

Page 108: ...following figure shows the mounting locations of the drives Figure 16 Mounting locations of the drives inside the server blade I The first drive has to be mounted on the location for SSD 0 see pos 1 in figure above Description 1 Mounting location of SSD 0 below mezzanine card 1 2 Mounting location of SSD 1 on top of CPU 2 ...

Page 109: ...arrier as described in section Removing mezzanine cards on page 148 Ê Choose the desired mounting frame PCH or SAS for SSD 0 Figure 17 Securing the drive Ê Shift the drive into the connector on the mounting frame 1 Ê Secure the drive with 4 screws see arrows Torque 0 6 Nm not applicable for the Japanese market ...

Page 110: ...igure 19 Mounting the SSD 0 module into its location Ê Slide the mounting kit into the cut out 1 of the mounting platform Ê Plug the mounting kit into the connector see arrow in figure 18 on page 110 for SSD 0 on the mounting platform 2 Ê Secure the mounting kit with the knurled screw 3 Ê Install the mezzanine carrier as described in section Installing mezzanine cards on page 142 SSD 0 ...

Page 111: ...lling SSD 1 Mounting SSD 1 into the corrsponding mounting frame Ê Choose the desired mounting frame PCH or SAS for SSD 1 Figure 20 Securing the drive in the mounting frame Ê Shift the drive into the connector on the mounting frame 1 Ê Secure the drive with 4 screws see arrows ...

Page 112: ...e Manual BX924 S3 Solid state drives Installing SSD 1 onto the dummy heat sink SSD holder The following figure shows the connector for SSD 1 see arrow on the mounting platform Figure 21 Connector for SSD 1 on the dummy heat sink ...

Page 113: ... 22 Mounting the SSD 1 module into its location Ê Slide the mounting kit into the cut out 1 of the mounting platform Ê Plug the mounting kit into the connector see arrow in figure 21 for SSD 1 on the mounting platform 2 Ê Secure the mounting kit with the knurled screw 3 ...

Page 114: ...connector for SSD 1 on the mounting frame see arrow Figure 23 Connector for SSD 1 on top of the heat sink for CPU 2 Figure 24 Mounting the SSD module into its location Ê Slide the mounting kit into the cut out 1 of the mounting platform Ê Plug the mounting kit into the connector see arrow in figure 23 for SSD 1 on the mounting platform 2 SSD 1 ...

Page 115: ...plete the task Ê Close the server blade as described in section Closing the server blade on page 61 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 62 Ê If applicable close the rack door as described in section Closing the rack door on page 67 Ê Please observe the notes on RAID rebuild in section Performing a...

Page 116: ...erView RAID Manager V CAUTION All data on all SSDs in the array will be lost Be sure to back up your data before deleting a RAID array I For further information please refer to the ServerView Suite RAID Management user guide available online at http manuals ts fujitsu com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server Ê If applicable open the rack door as described in sectio...

Page 117: ...bed in section Opening the server blade on page 60 6 4 3 Removing SSD 0 Ê Remove the mezzanine carrier as described in section Removing mezzanine cards on page 148 Figure 25 Removing SSD 0 from the mounting platform Ê Loosen the knurled screw of the mounting kit 1 Ê Unplug the mounting kit from the connector by lifting it off from the mounting platform 2 Ê Slide the mounting kit out of the cut out...

Page 118: ...924 S3 Solid state drives Removing SSD 0 from the mounting frame Figure 26 Removing the screws from the mounting frame Ê Remove the 4 screws from the mounting frame Ê Slide the drive from the mounting frame 1 in the direction of the arrow ...

Page 119: ...SSD 1 from the dummy heat sink Figure 27 Removing SSD 1 from the mounting platform Ê Loosen the knurled screw of the mounting kit 1 Ê Unplug the mounting kit from the connector by lifting it off from the mounting platform 2 Ê Slide the mounting kit out of the cut out 3 of the mounting platform ...

Page 120: ...of the heat sink of CPU 2 Figure 28 Removing SSD 1 from the mounting platform Ê Loosen the knurled screw of the mounting kit 1 Ê Unplug the mounting kit from the connector by lifting it off from the mounting platform 2 Ê Slide the mounting kit out of the cut out 3 of the mounting platform ...

Page 121: ...ng frame 1 in the direction of the arrow 6 4 5 Concluding steps Perform the following procedures to complete the task Ê Close the server blade as described in section Closing the server blade on page 61 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 62 Ê If applicable close the rack door as described in sect...

Page 122: ...unctionality as described in section Disabling BitLocker functionality on page 73 Ê If applicable open the rack door as described in section Opening the rack door on page 53 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade ...

Page 123: ...drive bay as described in section Installing SSD 0 on page 109 6 5 5 Concluding steps Perform the following procedures to complete the task Ê Close the server blade as described in section Closing the server blade on page 61 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 62 Ê If applicable close the rack doo...

Page 124: ...as described in section Disabling BitLocker functionality on page 73 Ê If applicable open the rack door as described in section Opening the rack door on page 53 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the syst...

Page 125: ...an reinsert them into their original locations after replacing the backplane Ê Remove the 4 screws from the mounting frame as described in section Removing SSD 0 on page 117 or Removing SSD 1 on page 119 Ê Remove the SSD module from the mounting frame as described in section Removing SSD 0 on page 117 or Removing SSD 1 on page 119 6 6 3 Removing the SSD SAS PCH backplane Figure 30 Removing the SSD...

Page 126: ... of the backplane and the type of the mounting frame to whom it belongs can be seen on the backplane as shown in the following figure Figure 31 Types of backplanes I The different types of mounting kits are shown in section Overview of the disk mounting kits on page 106 1 Type of backplane PCH or SAS 2 SSD0 or SSD1 ...

Page 127: ...and Maintenance Manual 127 Solid state drives Figure 32 Installing the SSD SAS PCH backplane Ê Install the new SSD SAS PCH backplane to the mounting frame Ê Tighten the two screws see arrows to the new SAS PCH backplane ...

Page 128: ... as described in section Installing SSD modules on page 107 Ê If applicable install the mezzanine carrier as described in chapter Installing mezzanine cards on page 142 Ê Close the server blade as described in section Closing the server blade on page 61 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 62 Ê If ...

Page 129: ...oving internal options Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity Always discharge static build up e g by touching a grounded object before handling electrostatic sensitive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges If devices are installed or disassembled u...

Page 130: ...server blade Additional Fibre Channel SAS Ethernet and or Infiniband I O channels can be set up using these cards All mezzanine cards have the same form factor Figure 33 Sample of a 8 Gbit s fibre channel card with 2 ports The mezzanine cards are fastened on a special carrier and then connected together with the carrier to the system board ...

Page 131: ...of unpopulated carriers for mezzanine cards All installation removal procedures are identical for both carriers Figure 34 Carrier for mezzanine cards with two x8 riser cards Figure 35 Carrier for mezzanine cards with one x8 and one x16 2 riser card I Note the numbering of the mezzanine card slots 0 ...

Page 132: ...ade and Maintenance Manual BX924 S3 Mezzanine cards 7 1 1 Installing riser cards Figure 36 Installing the riser card x8 Ê Connect the riser card to the carrier Make sure that the green clips click into place 0 ...

Page 133: ...BX924 S3 Upgrade and Maintenance Manual 133 Mezzanine cards Figure 37 Installing the riser card x16 Ê Connect the riser card to the carrier Make sure that the green clips click into place ...

Page 134: ...134 Upgrade and Maintenance Manual BX924 S3 Mezzanine cards 7 1 2 Removing riser cards Figure 38 Removing the riser card x8 Ê Remove the riser card from the holder at the slot of mezzanine card 2 0 ...

Page 135: ...BX924 S3 Upgrade and Maintenance Manual 135 Mezzanine cards Figure 39 Removing the riser card x16 Ê Remove the riser card from the holder ...

Page 136: ...ected to certain connection blade slots on the back of the system unit You therefore need to observe how the connection blade slots are populated on the back of the system unit when installing mezzanine cards Population rules for mezzanine cards in the BX900 S1 S2 system unit Figure 41 Connection blade slots Mezzanine Card 1 Mezzanine Card 2 CB1 CB3 CB5 CB7 CB2 CB4 CB6 CB8 Fabric 1 Fabric 2 Fabric...

Page 137: ...slots Fabric 1 CB1 1Gb Ethernet or CB2 1Gb Ethernet or Onboard CNA controller 10 Gb Ethernet 10Gb Ethernet Fabric 2 CB3 1Gb Ethernet or CB4 1Gb Ethernet or Mezzanine card 1 Eth 1Gb 4port or Eth 10Gb 2port FC 8Gb 2port or IB 40 56 Gb 2port 10Gb Ethernet or 10Gb Ethernet or Fibre Channel or Fibre Channel or Infiniband CB3 4 Fabric 3 CB5 1Gb Ethernet or CB6 1Gb Ethernet or Mezzanine card 2 Eth 1Gb 4p...

Page 138: ...nd mezzanine card is used If a 1 Gb Ethernet mezzanine card is installed in slot 2 of a server blade at least one 1 Gb Ethernet connection blade must be installed in fabric 3 or in fabric 4 of the system unit If a 10 Gb Ethernet mezzanine card or a 10Gb CNA mezzanine card is installed in slot 2 of a server blade at least one 10 Gb Ethernet connection blade must be installed in fabric 3 of the syst...

Page 139: ...bx924s3 html for the Japanese market http jp fujitsu com platform server primergy manual Mezzanine slot 1 Mezzanine slot 2 1 Gb Ethernet 10 Gb Ethernet 10 Gb CNA 1 Gb Ethernet Fibre Channel 1 Gb Ethernet Infiniband 1 Gb Ethernet SAS SAS RAID 10 Gb Ethernet 10 Gb CNA Fibre Channel 10 Gb Ethernet 10 Gb CNA Infiniband 10 Gb Ethernet 10 Gb CNA SAS SAS RAID Fibre Channel Infiniband Fibre Channel SAS SA...

Page 140: ...a 1 Gb Ethernet mezzanine card is installed in slot 1 of a server blade at least one 1 Gb Ethernet connection blade must be installed in CB slot 2 of the system unit If a 10 Gb Ethernet mezzanine card is installed in slot 1 of a server blade at least one 10 Gb Ethernet connection blade must be installed in CB slot 2 of the system unit Serverblade Midplane Connection blade slots Onboard CNA Fabric ...

Page 141: ...e installed in CB slot 3 or in CB slot 4 of the system unit If an FC mezzanine card is installed in slot 2 at least one FC connection blade must be installed in CB slot 3 or in CB slot 4 of the system unit If an Infiniband mezzanine card is installed in slot 2 an Infiniband connection blade must be installed in CB slots 3 and 4 of the system unit If a SAS SAS RAID mezzanine card is installed in sl...

Page 142: ... boot watchdog functionality on page 74 Ê If applicable open the rack door as described in section Opening the rack door on page 53 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the system unit as described in secti...

Page 143: ...ine card The following section illustrates how to install a mezzanine card in slot 2 Removing the mezzanine card carrier Figure 43 Removing the mezzanine card carrier Ê Remove the mezzanine card carrier from the server blade housing by lifting it up keeping it as horizontal as possible ...

Page 144: ...card Ê Remove the riser card from the holder at the slot of mezzanine card 2 Figure 45 Inserting the mezzanine card Ê Place the mezzanine card on the two guide pins 1 at the slot of mezzanine card 2 and press the mezzanine card down so that it clicks into place between the two clips 2 0 0 0 ...

Page 145: ...ecting the riser card Ê Connect the riser card to the mezzanine card Make sure that the green clips click into place I Mezzanine card 1 is fastened to the carrier with the component side facing downward Mezzanine card 1 is otherwise installed in the same way as mezzanine card 2 ...

Page 146: ...r with the mezzanine cards in the server blade housing As you do this the riser cards are inserted in the corresponding system board slots Make sure that the coding on the carrier matches that on the server blade housing Ê Close the server blade re insert it in the system unit and switch it on as described in section Closing the server blade on page 61 and following ...

Page 147: ...ne card that has been installed or replaced the card s Option ROM has to be enabled in the system board BIOS For SAN iSCSI boot the card s Option ROM has to be enabled permanently If applicable proceed as described in section Enabling Option ROM scan on page 88 Ê Enable boot watchdog functionality as described in section Enabling boot watchdog functionality on page 92 Ê If BitLocker functionality ...

Page 148: ...ot watchdog functionality on page 74 Ê If applicable open the rack door as described in section Opening the rack door on page 53 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the system unit as described in section ...

Page 149: ... to remove a mezzanine card in slot 2 Removing the mezzanine card carrier Figure 48 Removing the mezzanine card carrier Ê Remove the carrier from the server blade housing by lifting it up keeping it as horizontal as possible Figure 49 Removing the riser card Ê Remove the riser card from the holder at the slot of mezzanine card 2 ...

Page 150: ...Mezzanine cards Figure 50 Removing the mezzanine card Ê Press the two clips 1 and replace the mezzanine card 2 Figure 51 Reconnecting the riser card Ê Connect the riser card to the mezzanine card Make sure that the green clips click into place 0 ...

Page 151: ...system unit on page 62 Ê If applicable close the rack door as described in section Closing the rack door on page 67 Ê Enable boot watchdog functionality as described in section Enabling boot watchdog functionality on page 92 Ê If BitLocker functionality is used and has been disabled before starting the maintenance task re enable BitLocker as described in section Enabling BitLocker functionality on...

Page 152: ... Ensure to note down your current network settings before replacing the controller Before replacing an mezzanine card perform the following steps Ê Disable BitLocker functionality as described in section Disabling BitLocker functionality on page 73 Ê Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 74 Ê If applicable open the rack door as de...

Page 153: ...ation system according to the original configuration of the replaced controller expansion card or onboard CNA For further information please refer to section Note on network settings recovery on page 152 Perform the following procedures to complete the task Ê Close the server blade as described in section Closing the server blade on page 61 Ê Reinstall and secure the server blade in the system uni...

Page 154: ...laced the card s Option ROM has to be enabled in the system board BIOS For SAN iSCSI boot the card s Option ROM has to be enabled permanently If applicable proceed as described in section Enabling Option ROM scan on page 88 Ê Enable boot watchdog functionality as described in section Enabling boot watchdog functionality on page 92 Ê If BitLocker functionality is used and has been disabled before s...

Page 155: ...ter shutdown Wait for components to cool down before installing or removing memory modules to prevent burns Do not insert and remove memory modules repeatedly Doing so may cause failures Pressing out the securing clips on the memory module connector will eject the installed memory module To prevent damage and injuries eject memory modules carefully without applying excessive force For further info...

Page 156: ...pulation rules Populate memory slot 1 channel A DIMM 1A first In case of dual processor configurations populate memory slot 1 channel E DIMM 1E second Within all channels memory slot 1 must be populated prior to slot 2 Slot 2 must be populated prior to Slot 3 for all CPUs If memory modules with different ranks are used always populate the higher number rank DIMM first starting from slot 1 Type Ran...

Page 157: ...d the maximum speed of the selected configuration Mixing UDIMMs RDIMMs or LRDIMMs is not allowed Mixing ECC and non ECC DIMMs is not allowed Mixing of quad rank DIMMs in one channel and three DIMMs in another channel 3DPC on the same CPU is not allowed This is not valid for LRDIMMs Figure 52 Overview of the slot numbering and the memory channels CPU 1 CPU 2 Front Channel B Channel A DIMM 3B DIMM 1...

Page 158: ...6 1 5 3 2 6 4 7 1 5 7 3 2 6 4 8 1 5 7 3 2 6 8 4 9 1 9 5 7 3 2 6 8 4 10 1 9 5 7 3 2 10 6 8 4 11 1 9 5 7 3 11 2 10 6 8 4 12 1 9 5 7 3 11 2 10 6 8 4 12 13 1 9 5 13 7 3 11 2 10 6 8 4 12 14 1 9 5 13 7 3 11 2 10 6 14 8 4 12 15 1 9 5 13 7 15 3 11 2 10 6 14 8 4 12 16 1 9 5 13 7 15 3 11 2 10 6 14 8 16 4 12 17 1 9 17 5 13 7 15 3 11 2 10 6 14 8 16 4 12 18 1 9 17 5 13 7 15 3 11 2 10 18 6 14 8 16 4 12 19 1 9 1...

Page 159: ... 2 6 4 1 5 7 3 2 6 8 4 1 9 5 7 3 2 6 8 4 1 9 5 7 3 2 10 6 8 4 1 9 5 7 3 11 2 10 6 8 4 1 9 5 7 3 11 2 10 6 8 4 12 1 9 5 13 7 3 11 2 10 6 8 4 12 1 9 5 13 7 3 11 2 10 6 14 8 4 12 1 9 5 13 7 15 3 11 2 10 6 14 8 4 12 1 9 5 13 7 15 3 11 2 10 6 14 8 16 4 12 1 9 17 5 13 7 15 3 11 2 10 6 14 8 16 4 12 1 9 17 5 13 7 15 3 11 2 10 18 6 14 8 16 4 12 1 9 17 5 13 7 15 3 11 19 2 10 18 6 14 8 16 4 12 1 9 17 5 13 7 ...

Page 160: ... 2C 3C 1E 2E 3E 1F 2F 3F 1H 2H 3H 1G 2G 3G n o i t a r u g i f n o c U P C o n o M s M M I D 4 1 1 1 1 8 1 2 1 2 1 2 1 2 12 1 2 3 1 2 3 1 2 3 1 2 3 n o i t a r u g i f n o c U P C l a u D s M M I D 8 1 1 1 1 2 2 2 2 12 1 3 1 3 1 3 1 3 2 2 2 2 16 1 3 1 3 1 3 1 3 2 4 2 4 2 4 2 4 20 1 3 5 1 3 5 1 3 5 1 3 5 2 4 2 4 2 4 2 4 24 1 3 5 1 3 5 1 3 5 1 3 5 2 4 6 2 4 6 2 4 6 2 4 6 1A 2A 3A 1B 2B 3B 1D 2D 3D 1...

Page 161: ...are of the same capacity 4 o o o o 5 o o o o o 6 o o o o o o 7 o o o o o o o 8 o o o o o o o o 9 o o o o o o o o o 10 o o o o o o o o o o 11 o o o o o o o o o o o 12 o o o o o o o o o o o o 13 o o o o o o o o o o o o o 14 o o o o o o o o o o o o o o 15 o o o o o o o o o o o o o o o 16 o o o o o o o o o o o o o o o o 17 o o o o o o o o o o o o o o o o o 18 o o o o o o o o o o o o o o o o o o 19 o o...

Page 162: ...rent capacities Dual CPU configuration if modules are of different capacities 2 o o 2 o o 3 o o o 3 o o o 4 o o o o 4 o o o o 5 o o o o o 5 o o o o o 6 o o o o o o 6 o o o o o o 7 o o o o o o o 7 o o o o o o o 8 o o o o o o o o 8 o o o o o o o o 9 o o o o o o o o o 9 o o o o o o o o o 10 o o o o o o o o o o 10 o o o o o o o o o o 11 o o o o o o o o o o o 11 o o o o o o o o o o o 12 o o o o o o o o...

Page 163: ...1 1 1 1 2 1 1 2 1 1 2 2 1 1 1 2 2 1 1 1 1 2 2 1 1 1 1 2 2 2 1 1 1 1 2 2 2 2 1 1 1 1 1 2 2 2 2 1 1 1 1 1 1 2 2 2 2 1 1 1 1 1 1 2 2 2 2 2 1 1 1 1 1 1 2 2 2 2 2 2 1 1 1 1 1 1 1 2 2 2 2 2 2 1 1 1 1 1 1 1 1 2 2 2 2 2 2 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 ...

Page 164: ...e of the same capacity 1 o 2 o o 3 o o o 4 o o o o 5 o o o o o 6 o o o o o o 7 o o o o o o o 8 o o o o o o o o 9 o o o o o o o o o 10 o o o o o o o o o o 11 o o o o o o o o o o o 12 o o o o o o o o o o o o 13 o o o o o o o o o o o o o 14 o o o o o o o o o o o o o o 15 o o o o o o o o o o o o o o o 16 o o o o o o o o o o o o o o o o 17 o o o o o o o o o o o o o o o o o 18 o o o o o o o o o o o o o ...

Page 165: ... capacities Dual CPU configuration if modules are of different capacities 1 o 1 o 2 o o 2 o o 3 o o o 3 o o o 4 o o o o 4 o o o o 5 o o o o o 5 o o o o o 6 o o o o o o 6 o o o o o o 7 o o o o o o o 7 o o o o o o o 8 o o o o o o o o 8 o o o o o o o o 9 o o o o o o o o o 9 o o o o o o o o o 10 o o o o o o o o o o 10 o o o o o o o o o o 11 o o o o o o o o o o o 11 o o o o o o o o o o o 12 o o o o o o...

Page 166: ...1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 2 1 1 2 2 1 1 1 2 2 1 1 1 1 2 2 1 1 1 1 2 2 2 1 1 1 1 2 2 2 2 1 1 1 1 1 2 2 2 2 1 1 1 1 1 1 2 2 2 2 1 1 1 1 1 1 2 2 2 2 2 1 1 1 1 1 1 2 2 2 2 2 2 1 1 1 1 1 1 1 2 2 2 2 2 2 1 1 1 1 1 1 1 1 2 2 2 2 2 2 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 1 1 1 ...

Page 167: ...each CPUs only comprises modules of one capacity Example 12 modules have been ordered 8 x 4 GB and 4 x 8 GB In this case proceed as follows Ê Use the capacity group with more memory modules for CPU 1 and populate them according to the population sequence for mono CPU configurations Ê Populate the other capacity group on CPU 2 according to the population rules for mono CPU configurations In order t...

Page 168: ...pen the rack door as described in section Opening the rack door on page 53 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the defective server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system un...

Page 169: ...n section Memory sequence on page 156 Ê If required remove the mezzanine carrier for better handling of the DIMMs of CPU 1 Figure 53 Opening the securing clips Ê Press the securing clips on both sides of the relevant memory slot outward Figure 54 Inserting the memory module Ê Align the notch on the bottom of the module with the crossbar in the connector see close up ...

Page 170: ...Ê If applicable reinstall the mezzanine carrier as described in section Installing mezzanine cards on page 142 Ê Close the server blade as described in section Closing the server blade on page 61 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 62 Ê If applicable close the rack door as described in section Clo...

Page 171: ... boot watchdog functionality on page 92 Ê If applicable configure the memory mode as described in section Verifying the memory mode on page 93 Ê If BitLocker functionality is used and has been disabled before starting the maintenance task re enable BitLocker as described in section Enabling BitLocker functionality on page 99 ...

Page 172: ... the rack door as described in section Opening the rack door on page 53 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the defective server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system unit ...

Page 173: ...ure to maintain an operational configuration when removing memory modules For additional information please refer to section Memory sequence on page 156 Ê If required remove the mezzanine carrier for better handling of the DIMMs of CPU 1 Figure 56 Removing memory modules Ê Eject the desired memory module by pressing out the securing clips at each end of the memory module connector Ê Remove the eje...

Page 174: ...e server blade in the system unit as described in section Installing the server blade in the system unit on page 62 Ê If applicable close the rack door as described in section Closing the rack door on page 67 Ê If available update the system board BIOS to the latest version as described in section Updating or recovering the system board BIOS and iRMC on page 80 Ê Enable boot watchdog functionality...

Page 175: ...n the rack door as described in section Opening the rack door on page 53 Ê Locate the defective server blade as described in section Locating the defective server blade on page 45 Ê Shut down the defective server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system un...

Page 176: ...s as described in section Onboard indicators and controls on page 284 8 4 3 Removing a memory module Ê Remove the defective memory module as described in section Removing a memory module on page 173 8 4 4 Installing a memory module Ê Replace the defective memory module as described in section Installing a memory module on page 169 ...

Page 177: ...cable close the rack door as described in section Closing the rack door on page 67 Ê If available update the system board BIOS to the latest version as described in section Updating or recovering the system board BIOS and iRMC on page 80 Ê Enable boot watchdog functionality as described in section Enabling boot watchdog functionality on page 92 Ê Enable the replaced memory module s as described in...

Page 178: ...wls The memory modules of CPU 1 have to be covered by air cowls for cooling reasons 8 5 1 Installing the air cowls Figure 57 Installing the air cowls Ê Place the air cowls over the DIMMs of CPU 1 as shown in the figure I For cooling reasons the air cowls must be installed when operating ...

Page 179: ...BX924 S3 Upgrade and Maintenance Manual 179 Main memory 8 5 2 Removing the air cowls Figure 58 Lifting up the air cowls Ê Lift up the air cowls from the DIMMs of CPU 1 ...

Page 180: ...180 Upgrade and Maintenance Manual BX924 S3 Main memory ...

Page 181: ... up e g by touching a grounded object before handling electrostatic sensitive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges When removing or installing the processor be careful not to touch or bend the spring contacts on the processor socket Never touch the underside of the processor Even minor soiling such as grease from t...

Page 182: ...ely sensitive to electrostatic discharge and must be handled with care After a processor has been removed from its protective sleeve or from its socket place it upside down on a nonconducting antistatic surface Never push a processor over a surface 9 2 1 Required tools Preliminary and concluding steps tool less Removing and installing the processor heat sink Phillips PH2 No 2 screw driver Installi...

Page 183: ...section Opening the rack door on page 53 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system unit on page 59 Ê Open the server blade as des...

Page 184: ... CPU in a single processor configuration Transfering a CPU after replacing the system board see section Removing processors on page 194 and Installing processors on page 182 Figure 59 Opening socket release lever 1 Ê Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket 1 Ê The socket release lever will slightly lift up 2 ...

Page 185: ...aintenance Manual 185 Processors Figure 60 Opening socket release lever 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket 1 Ê Fully fold back the second socket release lever 2 ...

Page 186: ...186 Upgrade and Maintenance Manual BX924 S3 Processors Figure 61 Opening the load plate A Ê Push down on the first socket release lever 1 to lift the load plate away from the socket 2 ...

Page 187: ... Manual 187 Processors Figure 62 Opening the load plate B Ê Fully open the load plate V CAUTION Be careful not to touch or bend the spring contacts on the processor socket Ê Make sure that the load plate is in the fully open position ...

Page 188: ...socket see close up Ê Lower the processor straight down without tilting or sliding it in the socket V CAUTION Ensure that the processor is level in the socket Be careful not to touch or bend the pins on the processor socket Never touch the underside of the processor Even minor soiling such as grease from the skin can impair the processor s operation or destroy the processor Ensure not to scrape or...

Page 189: ...BX924 S3 Upgrade and Maintenance Manual 189 Processors Figure 64 Closing the load plate Ê Carefully lower the load plate over the processor ...

Page 190: ... 65 Removing the protective socket cover Ê When closing the load plate the protective socket cover will automatically detach Ê Remove the socket cover and save it for future use V CAUTION Always replace the socket cover if you remove the processor from the socket ...

Page 191: ...Manual 191 Processors Figure 66 Closing socket release lever 2 Ê Fully close and hold shut the load plate Ê Close the socket release lever marked Close 1st 1 and latch it under the load plate retention tab to lock down the load plate 2 ...

Page 192: ...e Manual BX924 S3 Processors Figure 67 Closing socket release lever 1 Ê Close the socket release lever marked Open 1st 1 and latch it under the load plate retention tab 2 Ê If applicable install the second processor accordingly ...

Page 193: ...ge 62 Ê If applicable close the rack door as described in section Closing the rack door on page 67 Ê If available update the system board BIOS and the iRMC to the latest version as described in section Updating or recovering the system board BIOS and iRMC on page 80 Ê Enable boot watchdog functionality as described in section Enabling boot watchdog functionality on page 92 Ê If BitLocker functiona...

Page 194: ...ink Phillips PH2 No 2 screw driver Removing the processor tool less 9 3 2 Preliminary steps Before removing a processor perform the following steps Ê Disable BitLocker functionality as described in section Disabling BitLocker functionality on page 73 Ê Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 74 Ê If applicable open the rack door as ...

Page 195: ...ving a memory module on page 173 Ê Open the server blade as described in section Opening the server blade on page 60 Ê Remove the desired processor heat sink as described in section Removing processor heat sinks on page 227 9 3 3 Removing a processor I This description applies to the following procedures Removing CPU 2 from a dual processor configuration Removing CPUs from a system board see secti...

Page 196: ...enance Manual BX924 S3 Processors Figure 68 Opening socket release lever 1 Ê Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket 1 Ê The socket release lever will slightly lift up 2 ...

Page 197: ...aintenance Manual 197 Processors Figure 69 Opening socket release lever 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket 1 Ê Fully fold back the second socket release lever 2 ...

Page 198: ...198 Upgrade and Maintenance Manual BX924 S3 Processors Figure 70 Opening the load plate A Ê Push down on the socket release lever marked Open 1st 1 to lift the load plate away from the socket 2 ...

Page 199: ...BX924 S3 Upgrade and Maintenance Manual 199 Processors Figure 71 Opening the load plate B Ê Fully open the load plate ...

Page 200: ...g the processor Ê Carefully remove the defective processor from its socket in a vertical motion V CAUTION Be careful not to touch or bend the spring contacts on the processor socket Ê Thoroughly clean residual thermal paste from the processor surface using a lint free cloth ...

Page 201: ...must be handled with care After a processor has been removed from its protective sleeve or from its socket place it upside down on a nonconducting antistatic surface Never push a processor over a surface Figure 73 Closing the load plate Ê Carefully close the load plate over the empty processor socket V CAUTION Be careful not to touch or bend the spring contacts on the processor socket ...

Page 202: ...sors Figure 74 Attaching the protective socket cover A Ê Carefully lower the protective socket cover onto the CPU socket in a vertical motion until it snaps in place V CAUTION Always replace the socket cover if you remove the processor from the socket ...

Page 203: ...BX924 S3 Upgrade and Maintenance Manual 203 Processors Figure 75 Attaching the protective socket cover B Ê Ensure that the protective socket cover is properly installed on the socket as shown above ...

Page 204: ...l BX924 S3 Processors Figure 76 Closing socket release lever 2 Ê Fully close and hold shut the load plate Ê Close the socket release lever marked Close 1st 1 and latch it under the load plate retention tab to lock down the load plate 2 ...

Page 205: ...BX924 S3 Upgrade and Maintenance Manual 205 Processors Figure 77 Closing socket release lever 1 Ê Close the socket release lever marked Open 1st 1 and latch it under the load plate retention tab 2 ...

Page 206: ...einstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 62 Ê If applicable close the rack door as described in section Closing the rack door on page 67 Ê If available update the system board BIOS and the iRMC to the latest version as described in section Updating or recovering the system board BIOS and iRMC on page 80 Ê...

Page 207: ...lips PH2 No 2 screw driver Upgrading or replacing the processor tool less 9 4 2 Preliminary steps Before upgrading or replacing the processor perform the following steps Ê Disable BitLocker functionality as described in section Disabling BitLocker functionality on page 73 Ê Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 74 Ê If applicable ...

Page 208: ...ver blade from the system unit on page 59 Ê Open the server blade as described in section Opening the server blade on page 60 Ê If necessary remove the memory as described in section Removing a memory module on page 173 Ê Remove the desired processor heat sink as described in section Removing processor heat sinks on page 227 9 4 3 Upgrading or replacing a processor 9 4 3 1 Removing the processor F...

Page 209: ... Open 1st by pushing it down and away from the socket 1 Ê The socket release lever will slightly lift up 2 Figure 79 Opening socket release lever 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket 1 Ê Fully fold back the second socket release lever 2 ...

Page 210: ...210 Upgrade and Maintenance Manual BX924 S3 Processors Figure 80 Opening the load plate A Ê Push down on the socket release lever marked Open 1st 1 to lift the load plate away from the socket 2 ...

Page 211: ...BX924 S3 Upgrade and Maintenance Manual 211 Processors Figure 81 Opening the load plate B Ê Fully open the load plate ...

Page 212: ...from its socket in a vertical motion V CAUTION Be careful not to touch or bend the spring contacts on the processor socket Ê Thoroughly clean residual thermal paste from the processor surface using a lint free cloth Ê If the processor is being replaced during a CPU upgrade and may be reused later store it in a save place ...

Page 213: ...s been removed from its protective sleeve or from its socket place it upside down on a nonconducting antistatic surface Never push a processor over a surface 9 4 3 2 Installing the processor Figure 83 Installing the processor Ê Hold the processor with your thumb and index finger Ê Make sure that the four notches on the processor align with the posts on the socket see close up ...

Page 214: ...uch or bend the pins on the processor socket Never touch the underside of the processor Even minor soiling such as grease from the skin can impair the processor s operation or destroy the processor Ensure not to scrape or dent the processor edges Figure 84 Closing the load plate Ê Carefully lower the load plate over the processor V CAUTION Always replace the socket cover if you remove the processo...

Page 215: ...Manual 215 Processors Figure 85 Closing socket release lever 2 Ê Fully close and hold shut the load plate Ê Close the socket release lever marked Close 1st 1 and latch it under the load plate retention tab to lock down the load plate 2 ...

Page 216: ...216 Upgrade and Maintenance Manual BX924 S3 Processors Figure 86 Closing socket release lever 1 Ê Close the socket release lever marked Open 1st 1 and latch it under the load plate retention tab 2 ...

Page 217: ...described in section Installing the server blade in the system unit on page 62 Ê If applicable close the rack door as described in section Closing the rack door on page 67 Ê If available update the system board BIOS and the iRMC to the latest version as described in section Updating or recovering the system board BIOS and iRMC on page 80 Ê Enable the the replaced processor as described in section ...

Page 218: ...ssor heat sink perform the following steps Ê Shut down the server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system unit on page 59 Ê Open the server blade as described in section Opening the server blade on page 60 Ê If necessary remove the memory as described in ...

Page 219: ...ce Manual 219 Processors 9 5 3 Installing processor heat sinks The following figures show the heat sink types used in the BX924 S3 server blade Figure 87 Heat sink for CPU 1 Figure 88 Heat sink for CPU 2 with holder for SSD 1 HDD 1 ...

Page 220: ...220 Upgrade and Maintenance Manual BX924 S3 Processors Figure 89 Special heat sink for CPU 1 only for CPUs with a power consumption of 130 W 4core or 135 W 8core ...

Page 221: ...move the protective cover from the heat sink see arrow V CAUTION Ensure not to touch the heat conductive paste on the bottom of the heat sink When reusing a heat sink Ê Ensure that all residual thermal paste has been thoroughly cleaned off the copper surface of the heat sink Ê Apply thermal paste to the processor surface as described in section Applying thermal paste on page 230 ...

Page 222: ...threaded holes of the processor socket Figure 91 Installing the heat sink for CPU 1 Ê Carefully seat the heat sink on the four threaded holes as shown see arrows V CAUTION Ensure that the captive screws on the heat sink are properly seated on the threaded holes Ensure that the heat sink cooling fins match the direction of the airflow ...

Page 223: ... on the heat sink to prevent it from tilting until two screws 1 and 2 are fixed Figure 92 Fastening the heat sink for CPU 1 Ê Fasten the four captive screws combihexagon on the heat sink in the following pattern 1 2 3 4 Torque 0 6 Nm not applicable for the Japanese market ...

Page 224: ...224 Upgrade and Maintenance Manual BX924 S3 Processors Figure 93 Special heat sink for CPU 1 I When using the special heat sink two memory slots 3B and 3D are not available see arrows ...

Page 225: ... Align the edge of the heat sink with the memory slot levers see red line Ê Carefully seat the the captive screws of the heat sink onto the four threaded holes see arrows V CAUTION Ensure that the captive screws of the heat sink are properly seated on the threaded holes Ensure that the heat sink cooling fins match the direction of the airflow ...

Page 226: ...Fastening the heat sink for CPU 2 Ê Keep pressing on the heatsink to avoid tilting until the screws 1 and 2 are fixed Ê Fasten the four captive screws combihexagon on the heat sink in the following pattern 1 2 3 4 Torque 0 6 Nm not applicable for the Japanese market ...

Page 227: ...lowing pattern 4 3 2 1 Ê Carefully turn the heat sink back and forth to detach it from the processor I This may be necessary due to the adhesive quality of the thermal paste located between the heat sink and processor V CAUTION Pay special attention not to damage any system board components surrounding the processor socket Ê Lift the heat sink out of the chassis Ê Thoroughly clean residual thermal...

Page 228: ...k will be installed for cooling reasons Figure 97 Removing the dummy heat sink of CPU 2 Ê Loosen the four captive screws combihexagon of the dummy heat sink in the following pattern 4 3 2 1 see figure Ê Lift the dummy heat sink out of the chassis V CAUTION Pay special attention not to damage any system board components surrounding the processor socket ...

Page 229: ... Ê Install the processor heat sink as described in sections Preparing the heat sink and processor on page 221 and Installing the heat sink for CPU 1 on page 222 9 5 7 Concluding steps Perform the following procedures to complete the task Ê If memory modules have been removed install the memory into their original location as described in section Installing a memory module on page 169 Ê Close the s...

Page 230: ...rade or replacement kit contains a new CPU heat sink a thin layer of thermal compound has already been pre applied to its lower surface In this case please proceed with section Installing processor heat sinks on page 219 Figure 98 Thermal paste syringe One thermal compound syringe FSP P304000003 contains thermal paste for two processors Field Replaceable Units FRU Average task duration 5 minutes ...

Page 231: ...rea of the syringe up into two equal segments I Add graduation marks to the syringe using a permanent marker to help you apply the thermal paste Figure 99 Applying thermal paste Ê Apply a small streak of thermal paste 1 0 gram see description above to the center of the processor surface as shown V CAUTION Do not mix different types of thermal paste ...

Page 232: ...232 Upgrade and Maintenance Manual BX924 S3 Processors ...

Page 233: ...ive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges For further information please refer to chapter Important information on page 31 10 1 Replacing the CMOS battery CMOS memory volatile BIOS memory and the real time clock are powered by a lithium coin cell CMOS battery If the CMOS battery is deleted or falls below minimum vol...

Page 234: ... Phillips PH2 No 2 screw driver Replacing the battery tool less 10 1 2 Preliminary steps Before replacing the CMOS battery perform the following steps Ê If applicable open the rack door as described in section Opening the rack door on page 53 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section...

Page 235: ...intenance Manual 235 System board components 10 1 3 Removing the battery The CMOS battery is located on the system board between the CPUs see following figure Figure 100 Location of the CMOS battery on the system board D3143 ...

Page 236: ...ress out on the locking spring to eject the deleted CMOS battery see arrow Ê Carefully pry the deleted CMOS battery out of its socket Ê Remove the CMOS battery I Do not throw the CMOS battery into the trash can Lithium batteries must be disposed of in accordance with local regulations concerning special waste ...

Page 237: ...stalling the CMOS battery Ê At a slight angle fit the new CMOS battery into its socket as shown in the figure above V CAUTION Ensure to insert the CMOS battery with the positive pole label side facing up as shown Ê Press on the CMOS battery until it locks in place Ê Ensure that the locking spring is properly engaged ...

Page 238: ...al waste Ê Close the server blade as described in section Closing the server blade on page 61 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 62 Ê Verify and update time settings as described in section Verifying the system time settings on page 94 Ê If applicable close the rack door as described in section C...

Page 239: ...ibed in section Disabling boot watchdog functionality on page 74 Ê If applicable open the rack door as described in section Opening the rack door on page 53 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the system u...

Page 240: ...nents 10 2 1 3 Installing the UFM Figure 103 UFM kit Pre assembled UFM flash module kit S26361 F3514 V3 1 2 GB UFM SLC A3C40104433 2 UFM spacer A3C40109081 I This black spacer will not be used A white spacer is already mounted instead 3 UFM nylon screw A3C40109082 ...

Page 241: ...BX924 S3 Upgrade and Maintenance Manual 241 System board components Figure 104 UFM mounting location UFM mounting location on the system board 1 UFM connector 2 UFM spacer ...

Page 242: ...ures to complete the task Ê Close the server blade as described in section Closing the server blade on page 61 Ê Reinstall and secure it in the system unit as described in section Installing the server blade in the system unit on page 62 Ê If applicable close the rack door as described in section Closing the rack door on page 67 Ê Enable boot watchdog functionality as described in section Enabling...

Page 243: ... CD to setup the ESXi configuration Proceed as follows Ê Switch on the server blade Ê Right after switching on the server insert the Recovery Tool CD into the DVD drive and close the drive tray Ê The server should now boot from the Recovery Tool CD Ê Follow the on screen instructions 10 2 2 Removing the UFM 10 2 2 1 Required tools Preliminary and concluding steps tool less Removing the UFM Phillip...

Page 244: ...dog functionality on page 74 Ê If applicable open the rack door as described in section Opening the rack door on page 53 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the system unit as described in section Removing...

Page 245: ...efully The UFM spacer remains on the system board 10 2 2 4 Concluding steps Perform the following procedures to complete the task Ê Close the server blade as described in section Closing the server blade on page 61 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 62 Ê If applicable close the rack door as descr...

Page 246: ...placing the UFM perform the following steps Ê Disable BitLocker functionality as described in section Disabling BitLocker functionality on page 73 Ê Disable boot watchdog functionality as described in section Disabling boot watchdog functionality on page 74 Ê If applicable open the rack door as described in section Opening the rack door on page 53 Ê Locate the desired server blade as described in ...

Page 247: ...n section Removing the server blade from the system unit on page 59 Ê Open the server blade as described in section Opening the server blade on page 60 10 2 3 3 Removing the UFM Figure 107 Removing the UFM Ê Grasp the UFM on its corners see arrows then pull it out gradually and carefully The UFM spacer remains on the system board ...

Page 248: ...ponents 10 2 3 4 Re installing the UFM Figure 108 Preparing the new UFM Ê Remove the nylon screw 1 and the black spacer 2 from the new UFM Ê Fit the new UFM on the UFM connector and the remaining UFM spacer Ê Secure the UFM to the UFM spacer with the nylon screw ...

Page 249: ...ustomer information e g IP address license numbers After replacing the UFM hand the defective UFM over to the customer If the customer requests disposal of the defective UFM proceed as follows Figure 109 Destroying the defective UFM Ê Use a pair of combination pliers 1 and flat nose pliers 2 to break the UFM in half as shown ...

Page 250: ...n section Enabling boot watchdog functionality on page 92 Ê If BitLocker functionality is used and has been disabled before starting the maintenance task re enable BitLocker as described in section Enabling BitLocker functionality on page 99 10 2 3 6 Software configuration The UFM delivery set includes the Recovery Tool CD to setup the ESXi configuration Proceed as follows Ê Connect a remote DVD d...

Page 251: ...insert For the Japanese market TPM module fixing tool S26361 F3552 L909 10 3 1 2 Preliminary steps Before installing the TPM perform the following steps Ê Disable BitLocker functionality as described in section Disabling BitLocker functionality on page 73 Ê If applicable open the rack door as described in section Opening the rack door on page 53 Ê Locate the desired server blade as described in se...

Page 252: ...in section Removing the server blade from the system unit on page 59 Ê Open the server blade as described in section Opening the server blade on page 60 10 3 1 3 Installing the TPM Figure 110 TPM kit TPM kit S26361 F3299 E2 1 TPM module S26361 D2727 A10 2 TPM spacers I Use the black TPM spacer The white TPM spacer is not used in this server 3 TPM special screw C26192 Y10 C176 4 TPM bit insert for ...

Page 253: ...BX924 S3 Upgrade and Maintenance Manual 253 System board components Figure 111 TPM mounting location TPM mounting location on the system board 1 TPM connector 2 Cut out for TPM spacer ...

Page 254: ...ystem board components Figure 112 Installing the TPM spacer Ê Snap the TPM spacer into the cut out in the system board see circle Figure 113 TPM bit insert Ê Attach the TPM bit insert or TPM module fixing tool Japanese market to a bit screw driver ...

Page 255: ...s Perform the following procedures to complete the task Ê Close the server blade as described in section Closing the server blade on page 61 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in the system unit on page 62 Ê If applicable close the rack door as described in section Closing the rack door on page 67 Ê Enable TPM in the syste...

Page 256: ...operation select the desired TPM operation mode Ê Save your changes and exit the BIOS I For detailed information on how to access the BIOS and modify settings refer to the D3143 BIOS Setup Utility for PRIMERGY BX924 S3 reference manual available online at http manuals ts fujitsu com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server Ê If BitLocker functionality is used and has b...

Page 257: ...BIOS V CAUTION Before replacing the server blade ask the customer whether TPM functionality is used If the customer is using TPM functionality remove the TPM from the old system board and install it on the new system board Advise your contact persons that they must provide you with TPM backup copies For security reasons the TPM must be restored re saved by the customer After installing a new serve...

Page 258: ...258 Upgrade and Maintenance Manual BX924 S3 System board components Removing the TPM thin slotted screw driver 2 x 0 4 mm For the Japanese market Dedicated TPM screw driver CWZ8291A ...

Page 259: ...ion Ê To turn off BitLocker and decrypt the volume click Turn Off BitLocker and then click Decrypt the volume I Decrypting the volume may be time consuming By decrypting the volume all of the information stored on that computer is decrypted For further information on how to disable BitLocker drive encryption please refer to the Microsoft Knowledge Base Fujitsu service partners will find additional...

Page 260: ...scribed in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system unit on page 59 Ê Open the server blade as described in section Opening the server blade on page 60 10 3 2 3 Removing the TPM ...

Page 261: ...should be as low as possible Otherwise the thin metal bar may break rendering it impossible to loosen the screw Ê Remove the TPM screw Ê Remove the defective TPM on the upper side of the system board 10 3 2 4 Concluding steps Perform the following procedures to complete the task Ê Close the server blade as described in section Closing the server blade on page 61 Ê Reinstall and secure the server b...

Page 262: ...y not clear the TPM data If the contact persons DO NOT have a backup copy available inform them that replacing the TPM will cause to lose all data 10 3 3 1 Required tools Preliminary and concluding steps tool less Removing the system board Phillips PH2 No 2 screw driver Replacing the TPM Bit screw driver TPM bit insert thin slotted screw driver 2 x 0 4 mm For the Japanese market Dedicated TPM scre...

Page 263: ... rack door on page 53 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the system unit as described in section Removing the server blade from the system unit on page 59 Ê Open the server blade as described in section O...

Page 264: ...nstalling the TPM on page 251 10 3 3 5 Concluding steps Perform the following procedures to complete the task Ê Install the system board as described in section Installing the system board on page 274 Ê Close the server blade as described in section Closing the server blade on page 61 Ê Reinstall and secure the server blade in the system unit as described in section Installing the server blade in ...

Page 265: ...tenance Manual 265 System board components Ê If BitLocker functionality is used and has been disabled before starting the maintenance task re enable BitLocker as described in section Enabling BitLocker functionality on page 99 ...

Page 266: ...ired tools Preliminary and concluding steps tool less Main steps tool less 10 4 2 Preliminary steps Perform the following procedures Ê Opening the rack door on page 53 Ê Locating the defective server blade on page 45 Ê Shutting down the server blade on page 54 Ê Removing a server blade on page 58 Ê Opening the server blade on page 60 Upgrade and Repair Units URU Average task duration 5 minutes ...

Page 267: ...grade and Maintenance Manual 267 System board components 10 4 3 Removing the defective SCU key Figure 117 Removing the SCU key Ê Pull the SCU key from the connector on the system board using the green touch point ...

Page 268: ...268 Upgrade and Maintenance Manual BX924 S3 System board components 10 4 4 Installing the new SCU key Figure 118 Installing the SCU key Ê Connect the SCU key to the connector on the system board ...

Page 269: ...m board components 10 4 5 Concluding steps Perform the following procedures Ê Closing the server blade on page 61 Ê Installing the server blade in the system unit on page 62 Ê Switching on the server blade on page 65 Ê Closing the rack door on page 67 ...

Page 270: ...crew driver Replacing the system board Magnifying glass for inspecting CPU socket springs recommended If a TPM module is installed Bit screw driver TPM bit insert thin slotted screw driver 2 x 0 4 mm For the Japanese market Dedicated TPM screw driver CWZ8291A TPM module fixing tool S26361 F3552 L909 Field Replaceable Units FRU Average hardware task duration 50 minutes Average software task duratio...

Page 271: ...ot watchdog functionality on page 74 Ê If applicable open the rack door as described in section Opening the rack door on page 53 Ê Locate the desired server blade as described in section Locating the defective server blade on page 45 Ê Shut down the server blade as described in section Shutting down the server blade on page 54 Ê Remove the server blade from the rack as described in section Removin...

Page 272: ...d as shown in the related sections Mezzanine cards with carrier refer to section Removing mezzanine cards on page 148 I Ensure to take note of the controllers mounting positions and cable connections for reassembly I Leave the processor on the system board for now Figure 119 Detaching the system board A Ê Remove the screw from the system board see circle ...

Page 273: ...d A Ê Carefully shift the system board to the rear see arrow in order to detach it from the centering bolts see circles Ê Hold the system board by the memory module ejectors and at a slight angle lift it out of the chassis Ê If applicable remove the TPM as described in section Removing the TPM on page 260 ...

Page 274: ... board by the memory module ejectors Ê At a slight angle lower the system board into the chassis Figure 121 Detaching the system board B Ê Lower the system board onto the centering bolts see circles Ensure that the system board is properly seated on the centering bolts Ê Carefully shift the system board towards the server front as far as it will go see arrow ...

Page 275: ...witch I For a detailed description please refer to section Onboard settings on page 283 10 5 5 Concluding steps Ê If applicable reinstall the air cowls as described in section Installing the air cowls on page 178 Ê Reinstall all remaining system board components as shown in the related sections Mezzanine cards with carrier refer to section Installing mezzanine cards on page 142 I Install all expan...

Page 276: ...3143 BIOS Setup Utility for PRIMERGY BX924 S3 reference manual Ê Verify and update time settings as described in section Verifying the system time settings on page 94 Ê Inform the customer about changed WWN and MAC addresses For further information refer to section Looking up changed MAC WWN addresses on page 100 Ê After replacing the system board in a server blade running Linux OS update the MAC ...

Page 277: ...ts I If applicable reconfigure your network settings in the operation system according to the original configuration of the replaced controller expansion card or onboard CNA For further information please refer to section Note on network settings recovery on page 58 ...

Page 278: ...278 Upgrade and Maintenance Manual BX924 S3 System board components ...

Page 279: ...ance Manual 279 11 Appendix 11 1 Mechanical overview 11 1 1 Server blade front Figure 123 PRIMERGY BX924 S3 server blade front Pos Component 1 ID card 2 Y cable connector 3 Front panel buttons and indicators 4 USB connector 0 2 1 ...

Page 280: ...ponent 1 Mounting socket for SSD 0 2 Mezzanine card 1 slot 3 Memory modules for CPU 1 4 CPU 1 processor heat sink 5 CMOS battery 6 CPU 2 processor not installed 7 Dummy modules for CPU 2 8 Mounting socket for SSD 1 when no CPU 2 is installed 9 Dummy modules for CPU 2 10 Memory modules for CPU 1 11 SAS Upgrade ROM SCU key 12 Onboard USB port 13 TPM 14 UFM ...

Page 281: ...al 281 Appendix 11 2 Configuration tables 11 2 1 Memory configuration table Please refer to chapter Main memory on page 155 11 2 2 Mezzanine card configuration table Please refer to chapter Population rules for mezzanine cards on page 136 ...

Page 282: ...0 B Mezzanine card 1 Connector for mezzanine card 1 C Memory modules Connectors for memory modules D SSD 1 Connector for SSD 1 F Onboard USB Connector for onboard USB port G Mezzanine card 2 Connector for mezzanine card 2 CPU 1 CPU 2 Batt TPM UFM DIMM 3H DIMM 2H DIMM 1H DIMM 3G DIMM 1G DIMM 2G DIMM 1E DIMM 2E DIMM 3E DIMM 1F DIMM 3F DIMM 2F DIMM 1C DIMM 3D DIMM 2D DIMM 2C DIMM 3C DIMM 1D DIMM 3B D...

Page 283: ...Description Switch 1 On CMOS clear Switch 2 On Clear Password Switch 3 On System BIOS recovery NVRAM clear Switch 4 On ME_RCVR for service personnel only CPU 1 CPU 2 Batt TPM UFM DIMM 3H DIMM 2H DIMM 1H DIMM 3G DIMM 1G DIMM 2G DIMM 1E DIMM 2E DIMM 3E DIMM 1F DIMM 3F DIMM 2F DIMM 1C DIMM 3D DIMM 2D DIMM 2C DIMM 3C DIMM 1D DIMM 3B DIMM 2B DIMM 1B DIMM 3A DIMM 1A DIMM 2A 1 2 3 4 ON ...

Page 284: ...scribed in section Removing the server blade from the system unit on page 59 Ê Open the server blade as described in section Opening the server blade on page 60 Ê Press the Indicate CSS button 1 to highlight defective components No Description 1 Indicate CSS button CPU 1 CPU 2 Batt TPM UFM DIMM 3H DIMM 2H DIMM 1H DIMM 3G DIMM 1G DIMM 2G DIMM 1E DIMM 2E DIMM 3E DIMM 1F DIMM 3F DIMM 2F DIMM 1C DIMM ...

Page 285: ... modules failure C Fabric 3 4 off Fabric 3 4 no network connection green flashing Fabric 3 4 network connection green on Fabric 3 4 an active network connection D Fabric 2 off Fabric 2 no network connection green flashing Fabric 2 network connection green on Fabric 2 an active network connection E Fabric 1 off Fabric 1 no network connection green flashing Fabric 1 network connection green on Fabri...

Page 286: ...es service intervention orange on A prefailure event has been detected that requires precautionary service intervention H Mezzanine card 2 off Mezzanine card 2 operational green on Mezzanine card 2 failure I CPU 1 off CPU 1 operational green on CPU 1 failure J CPU 2 off CPU 2 operational green on CPU 2 failure Indicator Status Description ...

Page 287: ...3 Upgrade and Maintenance Manual 287 Appendix 11 3 2 Connectors and indicators on the front panel 11 3 2 1 Front panel connectors Figure 128 Front panel connectors Pos Component 1 Y cable port 2 USB connector ...

Page 288: ...ators Indicator Status Description 1 Fabric 3 4 off Fabric 3 4 no network connection green flashing Fabric 3 4 an active network connection green on Fabric 3 4 network connection 2 Fabric 2 off Fabric 2 no network connection green flashing Fabric 2 an active network connectio green on Fabric 2 network connection ...

Page 289: ...concept 5 Global error indicator off No critical event orange on A prefailure event has been detected that requires precautionary service intervention orange flashing An error was detected that requires service intervention 6 ID indicator blue on Server has been highlighted using ServerView Operations Manager or the ID button on the front panel for easy identification 7 Power indicator off No line...

Page 290: ...r blade on page 58 Ê Take the server blade down to its minimum startup configuration Ê Reinstall the server blade in the system unit as described in section Installing the server blade in the system unit on page 62 Ê Switch on the server blade as described in section Switching on the server blade on page 65 Ê Login to the management blade web interface see section Accessing the management blade we...

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