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Ford 2016 C-MAX ENERGI, Owner'S Manual

The Ford 2016 C-MAX ENERGI Owner's Manual is a comprehensive guide that provides essential information about this exceptional vehicle. With our user-friendly website, you can easily download the manual for free, directly from manualshive.com, ensuring you have all the valuable insights for an effortless ownership experience.

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Voice command issues

Possible solution(s)

Possible cause(s)

Issue

Review the phone voice
commands and the media
voice commands at the
beginning of their respective
sections.

You may be using the wrong
voice commands.
You may be speaking too
soon or at the wrong time.

SYNC does not understand
what I am saying.

After pressing the voice icon,
wait until after the tone
sounds and Listening
appears before saying a
command. Any command
spoken before this does not
register with the system.

Review the media voice
commands at the beginning
of the media section.

You may be using the wrong
voice commands.
You may be saying the
name differently than the
way you saved it.

SYNC does not understand
the name of a song or artist.

Say the song or artist
exactly as listed. If you say
"Play Artist Prince", the
system does not play music
by Prince and the Revolution
or Prince and the New
Power Generation.

The system may not be
reading the name the same
way you are saying it.

Make sure you are saying the
complete title, such as
"California remix featuring
Jennifer Nettles".
If the song titles are in all
CAPS, you have to spell
them. LOLA requires you to
say "L-O-L-A".
Do not use special charac-
ters in the title. The system
does not recognize them.

Review the Phone voice
commands at the beginning
of the phone section.

You may be using the wrong
voice commands.
You may be saying the
name differently than the
way you saved it.

SYNC does not understand
or is calling the wrong
contact when I want to
make a call.

339

C-MAX (CCG) Canada/United States of America, enUSA, First Printing

SYNC™

Summary of Contents for 2016 C-MAX ENERGI

Page 1: ...ner ford com ford ca 2016 C MAX HYBRID C MAX ENERGI Owner s Manual 2016 C MAX HYBRID C MAX ENERGI Owner s Manual August 2015 First Printing Owner s Manual C MAX Hybrid Energi Litho in U S A GM5J 19A321 FA ...

Page 2: ...hange specifications design or equipment at any time without notice or obligation No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without our written permission Errors and omissions excepted Ford Motor Company 2015 All rights reserved Part Number 20150713164400 ...

Page 3: ......

Page 4: ...Supplementary Restraints System Principle of Operation 35 Driver and Passenger Airbags 36 Front Passenger Sensing System 37 Side Airbags 39 Driver Knee Airbag 40 Safety Canopy 40 Crash Sensors and Airbag Indicator 42 Airbag Disposal 43 Keys and Remote Controls General Information on Radio Frequencies 44 Remote Control 44 Replacing a Lost Key or Remote Control 50 MyKey Principle of Operation 51 Cre...

Page 5: ...108 Hints on Controlling the Interior Climate 109 Heated Windows and Mirrors 111 Cabin Air Filter 111 Remote Start 111 Seats Sitting in the Correct Position 113 Head Restraints 113 Manual Seats 115 Power Seats 117 Rear Seats 119 Heated Seats 120 Rear Seat Armrest 120 Universal Garage Door Opener Universal Garage Door Opener 121 Auxiliary Power Points Auxiliary Power Points 126 Storage Compartments...

Page 6: ...172 Rear View Camera 176 Cruise Control Principle of Operation 179 Using Cruise Control 179 Driving Aids Steering 181 Load Carrying Rear Under Floor Storage 182 Luggage Covers 182 Load Limit 183 Towing Towing a Trailer 190 Transporting the Vehicle 190 Towing the Vehicle on Four Wheels 190 Driving Hints Breaking In 192 Economical Driving 192 Driving Through Water 193 Floor Mats 194 Roadside Emergen...

Page 7: ...ation 241 Cleaning Products 241 Cleaning the Exterior 241 Waxing 242 Cleaning the Engine 243 Cleaning the Windows and Wiper Blades 243 Cleaning the Interior 244 Cleaning the Instrument Panel and Instrument Cluster Lens 244 Cleaning Leather Seats 245 Repairing Minor Paint Damage 245 Cleaning the Alloy Wheels 245 Vehicle Storage 246 Wheels and Tires Tire Sealant and Inflator Kit 249 Tire Care 255 Us...

Page 8: ...ting 335 Accessories Accessories 344 Extended Service Plan ESP Extended Service Plan ESP 346 Scheduled Maintenance General Maintenance Information 348 Normal Scheduled Maintenance 352 Special Operating Conditions Scheduled Maintenance 354 Scheduled Maintenance Record 356 Appendices End User License Agreement 366 5 C MAX CCG Canada United States of America enUSA First Printing Table of Contents ...

Page 9: ...6 C MAX CCG Canada United States of America enUSA First Printing ...

Page 10: ...vailable throughout the range of available models sometimes even before they are generally available It may describe options not fitted to the vehicle you have purchased Note Some of the illustrations in this manual may show features as used in different models so they may appear different to you on your vehicle Note Always use and operate your vehicle in line with all applicable laws and regulati...

Page 11: ...oil Explosive gas Fan warning Fasten seatbelt Front airbag Front fog lamps Fuel pump reset Fuse compartment Hazard warning flashers Heated rear window Heated windshield Interior luggage compartment release Jack E161353 Keep out of reach of children Lighting control Low tire pressure warning Maintain correct fluid level Note operating instructions Panic alarm 8 C MAX CCG Canada United States of Ame...

Page 12: ...or U S only if equipped if you choose to use the SYNC Vehicle Health Report you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities and that the diagnostic information may be used for any purpose See SYNC page 297 Event Data Recording This vehicle is equipped with an event data recorder The main purpose of an ...

Page 13: ...any and Ford of Canada Note Including to the extent that any law pertaining to Event Data Recorders applies to SYNC or its features please note the following Once 911 Assist if equipped isenabled setON 911Assist may through any paired and connected cell phone disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or in certain vehicles the activat...

Page 14: ... For your convenience we offer a number of ways to contact us as well as to help manage your account Phone 1 800 727 7000 For more information regarding Ford Credit as well as to access Account Manager please go to www fordcredit com REPLACEMENT PARTS RECOMMENDATION Your vehicle has been built to the highest standards using quality parts We recommend that you demand the use of genuine Ford and Mot...

Page 15: ...ld NEVER be placed in front of an active passenger airbag On board Diagnostics OBD II Your vehicle s On board Diagnostics OBD II system has a data port for diagnostics repair and reprogramming services with diagnostic scan tools Installing a non Ford approved aftermarket OBD plug in device that uses the port during normal driving for example remote insurance company monitoring remote vehicle diagn...

Page 16: ... For your particular global region your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner s Manual A market unique supplement may be supplied that complements this book By referring to the market unique supplement if provided you can properly identify those features recommendations and specifications that are unique ...

Page 17: ...r part in protecting the environment Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps toward this aim 14 C MAX CCG Canada United States of America enUSA First Printing Environment ...

Page 18: ...S is compatible with and properly installed in your vehicle To locate a child seat fitting station and CPST contact the NHTSA toll free at 1 888 327 4236 or go to http www nhtsa dot gov In Canada check with your local St John Ambulance office for referral to a CPST or for further information contact your provincial ministry of transportation locate your local St John Ambulance office by searching ...

Page 19: ...perly fit in a belt positioning booster seat generally children who are at least 4 ft 9 in 1 45 m tall or greater than 80 lb 36 kg or 100 lb 45 kg if recom mended by child restraint manufacturer Larger children You are required by law to properly use safety seats for infants and toddlers in the United States and Canada Many states and provinces require that small children use approved booster seat...

Page 20: ... to be properly restrained When installing a child safety seat with combination lap and shoulder belts Use the correct safety belt buckle for that seating position Insert the belt tongue into the proper buckle until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle Keep the buckle release button pointing up and away from the safety seat with the tongue betwe...

Page 21: ... latched securely by pulling on it E142875 5 To put the retractor in the automatic locking mode grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out Note The automatic locking mode is available on the front passenger and rear seats 6 Allow the belt to retract to remove slack The belt will click as it retracts to indicate it is in the automatic locking mode 7...

Page 22: ...ower Anchors and Tethers for CHildren LATCH WARNINGS Never attach two child safety seats to the same anchor In a crash one anchor may not be strong enough to hold two child safety seat attachments and may break causing serious injury or death Depending on where you secure a child restraint and depending on the child restraint design you may block access to certain safety belt buckle assemblies or ...

Page 23: ...hors spaced at least as far apart as those in this vehicle The lower anchors at the center of the second row rear seat are spaced 18 inches 46 centimeters apart A child seat with rigid LATCH attachments cannot be installed at the center seating position LATCH compatible child seats with attachments on belt webbing can only be used at this seating position provided that the child seat manufacturer ...

Page 24: ...in your vehicle are in the following positions shown from top view E142537 Perform the following steps to install a child safety seat with tether anchors Note If you install a child seat with rigid LATCH attachments do not tighten the tether strap enough to lift the child seat off your vehicle seat cushion when the child is seated in it Keep the tether strap just snug without lifting the front of ...

Page 25: ...ess than age twelve 12 and between 40 pounds 18 kilograms and 80 pounds 36 kilograms and upward to 100 pounds 45 kilograms if recommended by your child restraint manufacturer Many state and provincial laws require that children use approved booster seats until they reach age eight a height of 4 feet 9 inches 1 45 meters tall or 80 pounds 36 kilograms Booster seats should be used until you can answ...

Page 26: ...ackless booster seat you cannot find a seating position that adequately supports your child s head a high back booster seat would be a better choice Children and booster seats vary in size and shape Choose a booster that keeps the lap belt low and snug across the hips never up across the stomach and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulde...

Page 27: ...our child s size height weight or age Follow the child restraint manufacturer s instructions and warnings WARNINGS provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer A safety seat that is improperly installed or utilized is inappropriate for your child s height age or weight or does not properly fit the child may increase the r...

Page 28: ...lower anchors only LATCH lower anchors and top tether anchor X X Up to 65 lb 29 5 kg Rearfacing child seat X Over 65 lb 29 5 kg Rearfacing child seat X X X Up to 65 lb 29 5 kg Forward facing child seat X X Over 65 lb 29 5 kg Forward facing child seat Note The child seat must rest tightly against the vehicle seat upon which it is installed It may be necessary to lift or remove the head restraint Se...

Page 29: ...rear door and must be set separately for each door Left Hand Side Turn counterclockwise to lock and clockwise to unlock Right Hand Side Turn clockwise to lock and counterclockwise to unlock 26 C MAX CCG Canada United States of America enUSA First Printing Child Safety ...

Page 30: ...oulder belt on the outside shoulder only Never wear the shoulder belt under the arm 2 Never swing the safety belt around your neck over the inside shoulder 3 Never use a single belt for more than one person When possible all children 12 years old and under should be properly restrained in a rear seating position WARNINGS Safety belts and seats can become hot in a vehicle that has been closed up in...

Page 31: ...ert the belt tongue into the proper buckle the buckle closest to the direction the tongue is coming from until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle E142588 2 To unfasten press the release button and remove the tongue from the buckle E142589 When in use the rear safety belts should be placed in the belt guides on the outboard seatbacks Using Safe...

Page 32: ...ont outboard passenger and rear seat safety belts have both types of locking modes described as follows Vehicle Sensitive Mode This is the normal retractor mode which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement For example if the driver brakes suddenly or turns a corner sharply or the vehicle receives an impact of about 5 mph 8 km h or ...

Page 33: ...extended a safety belt extension assembly can be obtained from an authorized dealer Use only extensions manufactured by the same supplier as the safety belt Manufacturer identification is on a label located either at the end of the webbing or on the retractor behind the trim Also use the safety belt extension only if the safety belt is too short for you when fully extended SEATBELT HEIGHT ADJUSTME...

Page 34: ... posi tion SEATBELT REMINDER Belt Minder This feature supplements the safety belt warning function by providing additional reminders that intermittently sound a tone and illuminate the safety belt warning light when you are in the driver seat or you have a front seat passenger and a safety belt is unbuckled The system uses information from the front passenger sensing system to determine if a front...

Page 35: ...vating the Belt Minder Feature WARNING While the system allows you to deactivate it this system is designed to improve your chances of being safely belted and surviving an accident We recommend you leave the system activated for yourself and others who may use the vehicle Note The driver and front passenger warnings switch on and off independently When you perform this procedure for one seating po...

Page 36: ...upport assemblies slide bar if equipped shoulder belt height adjusters if equipped shoulder belt guide on seat back if equipped child safety seat LATCH and tether anchors and attaching hardware should be inspected after a crash Read the child restraint manufacturer s instructions for additional inspection and maintenance information specific to the child restraint Ford Motor Company recommends tha...

Page 37: ...irbag off and on indicator lamp Front crash severity sensors Restraints control module with impact and safing sensors Restraint system warning light and backup tone The electrical wiring for the airbags crash sensors safety belt pretensioners front safety belt usage sensors driver seat position sensor front passenger sensing system and indicator lights How Does the Personal Safety System Work The ...

Page 38: ...isk of injury in a crash The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries Airbags do not inflate slowly there is a risk of injury from a deploying airbag Note You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys This is normal The...

Page 39: ... recommends a minimum distance of at least 10 inches 25 centimeters between an occupant s chest and the driver airbag module To properly position yourself away from the airbag Move your seat to the rear as far as you can while still reaching the pedals comfortably Recline the seat slightly one or two degrees from the upright position After all occupants have adjusted their seats and put on safety ...

Page 40: ...em works with sensors that are part of the front passenger seat and safety belt to detect the presence of a properly seated occupant and determine if the front passenger frontal airbag should be enabled may inflate or not E183107 The front passenger sensing system uses a passenger airbag off indicator which will illuminate and stay lit to remind you that the front passenger frontal airbag is disab...

Page 41: ...tion Have the person sit upright in the seat centered on the seat cushion with the person s legs comfortably extended Restart the vehicle and have the person remain in this position for about two minutes This will allow the system to detect that person and enable the passenger s frontal airbag If the passenger airbag status indicator lamp remains lit even after this the person should be advised to...

Page 42: ...the front passenger seat or cargo interfering with the seat Remove the obstruction s if found Restart the vehicle Wait at least two minutes and verify that the airbag readiness lamp is no longer illuminated If the airbag readiness lamp remains illuminated this may or may not be a problem due to the front passenger sensing system Do not attempt to repair or service the system Take your vehicle imme...

Page 43: ...r seat The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags DRIVER KNEE AIRBAG A driver s knee airbag is located under the instrument panel...

Page 44: ...iner above each row of seats In certain sideways crashes or rollover events the Safety Canopy will be activated regardless of which seats are occupied The Safety Canopy is designed to inflate between the side window area and occupants to further enhance protection provided in side impact crashes and rollover events E75004 The system consists of the following Safety canopy curtain airbags located a...

Page 45: ... the following The readiness light will not illuminate immediately after the ignition is turned on The readiness light will either flash or stay lit A series of five beeps will be heard The tone pattern will repeat periodically until the problem the light or both are repaired If any of these things happen even intermittently have the supplemental restraint system serviced at an authorized dealer i...

Page 46: ... is to inflate in certain side impact crashes and when a certain likelihood of rollover is detected by the rollover sensor The Safety Canopy may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation or a certain likelihood of rollover AIRBAG DISPOSAL Contact your authorized dealer as soon as possible Airbags must be disposed of by qualified personn...

Page 47: ...ireless headphones wireless remote controls cell phones battery chargers and alarm systems If the frequencies are jammed you will not be able to use your remote control You can lock and unlock the doors with the key Note Make sure to lock your vehicle before leaving it unattended Note If you are in range the remote control will operate if you press any button unintentionally Intelligent Access If ...

Page 48: ...t system The key must be in your vehicle to activate the push button start system Mechanical Key Blade The intelligent access key also contains a removable mechanical key blade that you can use to unlock the driver door Type 1 E87964 2 1 1 To release the mechanical key blade 1 Press and hold the push buttons on the edges of the transmitter to release the cover Carefully remove the cover 2 Remove t...

Page 49: ...placing the battery does not delete the transmitter from the vehicle The transmitter should operate normally The remote control uses one coin type three volt lithium battery CR2032 or equivalent Integrated Keyhead Transmitter E138619 1 Twist a thin coin in the slot of the transmitter near the key ring to remove the battery cover 2 Remove the old battery E138620 3 Insert the new battery Refer to th...

Page 50: ...l E119190 4 4 Twist the screwdriver in the position shown to separate the two halves of the remote control E125860 5 Note Do not touch the battery contacts or the printed circuit board with the screwdriver 5 Carefully remove the battery with the screwdriver 6 Install a new battery with the facing downward 7 Assemble the two halves of the remote control 8 Install the key blade 47 C MAX CCG Canada U...

Page 51: ...e is open or if the hood is open on vehicles with a perimeter alarm or remote start the horn does sound twice and the lamp does not flash Sounding a Panic Alarm If Equipped Note The panic alarm only operates when the ignition is off E138624 Press the button to activate the alarm Press the button again or switch the ignition on to deactivate it Remote Start If Equipped WARNING To avoid exhaust fume...

Page 52: ...you remote start your vehicle with an integrated keyhead transmitter you must switch the ignition on before driving your vehicle If you remote start your vehicle with an intelligent access transmitter you must press the START STOP button on the instrument panel once while applying the brake pedal before driving your vehicle The power windows do not work during remote start and the radio does not t...

Page 53: ...93 REPLACING A LOST KEY OR REMOTE CONTROL Replacement keys or remote controls can be purchased from an authorized dealer Authorized dealers can program remote controls for your vehicle See Passive Anti Theft System page 65 50 C MAX CCG Canada United States of America enUSA First Printing Keys and Remote Controls ...

Page 54: ...min key user Seat belt reminder or Belt Minder You cannot disable this feature The audio system will mute when the front seat passengers safety belts are not fastened Early low fuel The low fuel warning activates earlier giving the MyKey user more time to refuel Driver assist features if equipped on your vehicle are forced on parking aid Configurable Settings With an admin key you can configure ce...

Page 55: ...e MyKey 5 When prompted hold the OK button until you see a message informing you to label this key as a MyKey The key will be restricted at your vehicle s next start MyKey is successfully created Make sure you label it so you can distinguish it from the admin keys You can also program configurable settings for the key s Refer to Programming ChangingConfigurable Settings Programming Changing Config...

Page 56: ...Press the OK button Settings Press the OK button MyKey Press and hold the OK button until the following message displays Clear MyKey All MyKeys Cleared Note When you clear your MyKeys you remove all restrictions and return all MyKeys to their original admin key status 53 C MAX CCG Canada United States of America enUSA First Printing MyKey ...

Page 57: ...e when all MyKeys have been deleted Number of Admin Keys Indicates how many admin keys are programmed to your vehicle Use this feature to determine how many admin keys you have for your vehicle and detect if an additional MyKey has been programmed USING MYKEY WITH REMOTE START SYSTEMS MyKey is not compatible with non Ford approved aftermarket remote start systems If you choose to install a remote ...

Page 58: ... vehicle does not have admin privileges No MyKeys are created See Creating a MyKey page 52 I cannot clear the MyKeys Purchase a new key from an authorized dealer I lost the only admin key Program a spare key See PassiveAnti Theft System page 65 I lost a key MyKey distances do not accumulate The MyKey user is not using the MyKey An admin key holder cleared the MyKeys and created new MyKeys The key ...

Page 59: ...on The turn signals will flash twice to indicate a change to the unlocking mode The unlocking mode applies to the remote control and intelligent access Intelligent access at the driver door will unlock all doors when you disable two stage unlocking Locking the Doors Type 1 Press the button to lock all the doors The turn signals will illuminate Type 2 E138623 Press the button to lock all the doors ...

Page 60: ...lock all doors Turn the top of the key toward the rear of your vehicle once to unlock the driver door only Locking the Doors Individually If the power locks fail to operate lock the doors individually using the key in the position shown E112203 Left Hand Side Turn clockwise to lock Right Hand Side Turn counterclockwise to lock Opening a Rear Door from Inside Pull the interior door release handle t...

Page 61: ... the doors are not closed If both front doors are closed you can lock your vehicle by any method regardless of whether the key is in the ignition or not Smart Unlocks For Intelligent Access Keys If Equipped This feature helps to prevent you from unintentionally locking your intelligent access key inside your vehicle s passenger compartment or rear cargo area When you lock your vehicle using the po...

Page 62: ...es 3 Switch the ignition off 4 Press the power door unlock button three times 5 Switch the ignition on The horn will sound indicating your vehicle is in programming mode Autolock Press the power door unlock button then the lock button The horn will sound once if disabled or twice one short and one long if enabled Autounlock Press the power door lock button then the unlock button The horn will soun...

Page 63: ...rious personal injury or death Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle This will also prevent passengers and cargo from falling out If you must drive with the liftgate open keep the vents or windows open so outside air comes into your vehicle Failure to follow this warning could result in serious personal injury Note Be careful when opening or c...

Page 64: ...n enclosure like a garage or a parking structure This could damage the liftgate and its components Note Do not hang anything for example a bike rack from the glass or liftgate This could damage the liftgate and its components The liftgate only operates with the transmission in park P If there is a problem with the open or close request a tone will sound for one of the following reasons The ignitio...

Page 65: ...rection Manually interfering with the liftgate motion may also replicate a gas strut failure Closing the Liftgate WARNING Keep clear of the liftgate when activating the rear switch E138636 Press and release the liftgate control button Stopping the Liftgate Movement Note Do not apply sudden excessive force to the liftgate while it is in motion This could damage the power liftgate and its components...

Page 66: ...fter you have programmed a lower height than fully open you can fully open the liftgate by manually pushing it upward to the maximum open position Obstacle Detection When Closing The system stops when it detects an obstacle A tone sounds and the system reverses to open Once you remove the obstacle you can power close the liftgate Note Entering your vehicle while the liftgate is closing can cause y...

Page 67: ... pushing or pulling the liftgate may activate the system s obstacle detection feature and stop the power operation or reverse its direction Manually interfering with the liftgate motion may also replicate a gas strut failure Note Splashing water may cause the hands free liftgate to open Keep the intelligent access key away from the rear bumper detection area when washing your vehicle 64 C MAX CCG ...

Page 68: ...ur vehicle comes equipped with two integrated keyhead transmitters or two intelligent access keys The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle as well as a remote control The intelligent access key functions as a programmed key that operates the driver door lock and activates the intelligent access with push button st...

Page 69: ...t will start your vehicle and operate the remote entry system if the new key is an integrated keyhead transmitter If programming was not successful wait 10 seconds and repeat Steps 1 through 8 If you are still unsuccessful take your vehicle to your authorized dealer Programming a Spare Intelligent Access Key See your authorized dealer to have additional keys programmed to your vehicle ANTI THEFT A...

Page 70: ...in the Correct Position page 113 1 2 2 E95178 1 Unlock the steering column 2 Adjust the steering wheel to the desired position 3 E95179 3 Lock the steering column AUDIO CONTROL If Equipped Select the required source on the audio unit You can operate the following functions with the control 67 C MAX CCG Canada United States of America enUSA First Printing Steering Wheel ...

Page 71: ...et Play the next or the previous track Press and hold the seek button to Tune the radio to the next station up or down the frequency band Seek through a track VOICE CONTROL If Equipped E129464 Pull the control to select or deselect voice control CRUISE CONTROL E142437 See Using Cruise Control page 179 68 C MAX CCG Canada United States of America enUSA First Printing Steering Wheel ...

Page 72: ...plays page 93 Multimedia Controls E145434 Use the arrows on the right side of the steering wheel to navigate through the information display menus Press OK to make a selection 69 C MAX CCG Canada United States of America enUSA First Printing Steering Wheel ...

Page 73: ...tion O marked on the wiper lever to switch off Intermittent Wipe E197526 Short wipe interval A Intermittent wipe B Long wipe interval C Push the wiper lever up to switch the wipers on and then use the rotary control to adjust the intermittent wipe interval Speed Dependent Wipers If Equipped When your vehicle speed increases the interval between wipes decreases AUTOWIPERS If Equipped Note Fully def...

Page 74: ...position only They do not wipe the windshield automatically unless the sensor detects moisture Move the wiper lever position up to the second position to wipe the windshield on demand Rotate the control up to high sensitivity and the wipers turn on when the rain sensor detects a small amount of moisture on the windshield When you set the wiper control to a higher sensitivity the wipers wipe the wi...

Page 75: ...ing to help keep your windshield clear Lower the sensitivity of the autowipers to reduce the amount of smearing Switch to normal or high speed wipe by moving the wiper lever up Switch the autowipers off and switch intermittent mode on through the information display See General Information page 93 Switch the autowipers off by moving the wiper lever down Note Clean the windshield and wiper blades i...

Page 76: ...wiper off When you switch on the front wipers and move the gearshift lever to reverse R rear intermittent wipe automatically turns on Rear Window Washer E197529 Push the lever away from you to operate the rear window washer When you release the lever wiping continues for a short period of time 73 C MAX CCG Canada United States of America enUSA First Printing Wipers and Washers ...

Page 77: ...tions Examples of acceptable condensation are The presence of a fine mist no streaks drip marks or large droplets A fine mist covers less than 50 of the lens Examples of unacceptable condensation are A water puddle inside the lamp Streaks drip marks or large droplets present on the interior of the lens If you see any unacceptable condensation have your vehicle checked by an authorized dealer LIGHT...

Page 78: ... period of time after you switch the ignition off Use the information display controls to adjust the period of time that the headlamps remain on See Information Displays page 93 Note With the headlamps in the autolamps position you cannot switch the high beam headlamps on until the autolamps system turns the low beam headlamps on Windshield Wiper Activated Headlamps The windshield wiper activated ...

Page 79: ... dim A Press repeatedly or press and hold to brighten B HEADLAMP EXIT DELAY After you switch the ignition off you can switch the headlamps on by pulling the direction indicator lever toward you You will hear a short tone The headlamps will switch off automatically after three minutes with any door open or 30 seconds after the last door has been closed You can cancel this feature by pulling the dir...

Page 80: ...ime running lamps on or off using the information display controls See Information Displays page 93 The daytime running lamps turn on when 1 They are switched on in the information display See Information Displays page 93 2 The ignition is switched to the on position 3 The transmission is not in park P for vehicles with automatic transmissions or the parking brake is released for vehicles with man...

Page 81: ...nate yellow with lamps disabled Press the switch again to turn interior lamps back on The indicator lamp will illuminate blue E160816 B All lamps on and off switch E160817 C Passenger individual lamp on and off switch E160818 D Driver individual lamp on and off switch Front Interior Lamp With Panorama Roof If Equipped Driver Side Lamp E142454 B A C E160819 A Door function switch Press this switch ...

Page 82: ...irst detent to switch on and adjust to the desired brightness Press A to cycle through the color choices Press C to switch on all interior lamps and the ambient lighting Press C again to switch off the interior lamps and return the ambient lighting to the previously selected color The ambient lighting will switch on when the following conditions have been met you switch the ignition on you switch ...

Page 83: ...e switch fully and release it Press or lift it again to stop the window Window Lock E70850 Press the control to lock or unlock the rear window controls It illuminates when you lock the rear window controls Bounce Back If Equipped The window will stop automatically while closing It will reverse some distance if there is an obstacle in the way Overriding the Bounce Back Feature WARNING When you over...

Page 84: ...f the window does not close automatically Accessory Delay If Equipped You can use the window switches for several minutes after you switch the ignition off or until you open either front door GLOBAL OPENING You can use the remote control to operate the windows with the ignition off Note To operate this feature accessory delay must not be active Opening the Windows You can use the global opening fe...

Page 85: ...d Blind Spot Mirrors WARNING Objects in the blind spot mirror are closer than they appear Blind spot mirrors have an integrated convex mirror built into the upper outboard corner of the exterior mirrors They are designed to increase your visibility along the side of your vehicle Check the main mirror first before a lane change then check the blind spot mirror If no vehicles are present in the blin...

Page 86: ...st the interior mirror to your preference Some mirrors also have a second pivot point This lets you move the mirror head up or down and from side to side Pull the tab below the mirror toward you to reduce glare at night Auto Dimming Mirror If Equipped Note Do not block the sensors on the front and back of the mirror Mirror performance may be affected A rear center passenger or raised rear center h...

Page 87: ...e during this procedure Make sure that there are no obstacles in the way of the moving sun shade Note You must start the relearning process within 30 seconds of switching the ignition on In case the sun shade no longer opens or closes properly follow this relearning procedure 1 Press the front of the control to the first action point twice and release it within two seconds 2 Press the rear of the ...

Page 88: ...rge Fill State of Charge Charge Assist and Regen Active information Charge Fill Hybrid Mode The fill level or State of Charge indicates the amount of energy stored in the high voltage battery as a percent of total energy capacity The level will increase or decrease as the battery charges and discharges during normal operation Charge Fill Energi Plug in Power Mode The fill level indicates the amoun...

Page 89: ...toward F when you refuel your vehicle If the needle points to E after adding fuel this indicates your vehicle needs service soon After refueling some variability in needle position is normal It may take a short time for the needle to reach F after leaving the gas station This is normal and depends upon the slope of pavement at the gas station The fuel amount dispensed into the tank is a little les...

Page 90: ... leaves appear on the right information display upon shutting off your Hybrid vehicle On Energi vehicles the trip efficiency leaves are shown on the right information display when the vehicle operates in Hybrid Mode for the entire trip For trips with Plug in Power Mode operation an estimate of your EV Range Full Charge is provided along with a listing of factors and their contributions to this est...

Page 91: ...kilometers per full charge This is an estimate of the EV Range you would see if you plugged in and fully charged your vehicle right now The estimate is based on your energy usage while driving Energy usage is affected by your driving style and route climate control use outside temperature and other factors Energy usage effects A green bar indicates a positive effect on your EV range per full charg...

Page 92: ... the parking brake engaged If you do not have the parking brake engaged this indicates low brake fluid level or a brake system malfunction Have the system checked immediately by an authorized dealer WARNING Driving your vehicle with the warning lamp on is dangerous A significant decrease in braking performance may occur It will take you longer to stop your vehicle Have your vehicle checked by your...

Page 93: ...hen you switch the front fog lamps on High Beam Lights when you switch the high beam headlamps on It will flash when you use the headlamp flasher Liftgate Ajar E162453 Lights when the liftgate is not completely closed Low Battery If Equipped E144691 Lights when the battery level is low You may also see a message suggesting you reduce your usage of the climate system Low Fuel Level Lights when the ...

Page 94: ...ssion Control System page 150 If the light is blinking engine misfire is occurring which could damage your catalytic converter Drive in a moderate fashion avoid heavy acceleration and deceleration and have your vehicle serviced immediately WARNING Under engine misfire conditions excessive exhaust temperatures could damage the catalytic converter the fuel system interior floor coverings or other ve...

Page 95: ... A warning chime will sound when any door is opened if the vehicle exceeds a relatively low speed Keyless Warning Alert If Equipped Sounds the horn twice when you exit the vehicle and the keyless vehicle is in RUN indicating the vehicle is still on Headlamps On Warning Chime Sounds when you remove the key from the ignition and open the driver s door and you have left the headlamps or parking lamps...

Page 96: ...to scroll through and highlight the options within a menu Press the right arrow button to enter a sub menu Press the left arrow button to exit a menu Press and hold the left arrow button at any time to return to the main menu display escape button Press the OK button to choose and confirm settings or messages Main menu From the main menu bar on the left side of the information display you can choo...

Page 97: ...elp Vehicle Range Vehicle Range Change MyView MyView MyView Battery Gauge Fuel Gauge Average Fuel Average Fuel Instantaneous Fuel Split Power Coolant Temp Power Threshold Accessory Power Tach rpm x1000 Trip 1 Accessory Power Trip 2 Trip 1 Fuel History Trip 2 Coach Fuel History Blank Coach Blank Help Help Miles or km Full Charge Energionly Shown in Plug in Power Mode 94 C MAX CCG Canada United Stat...

Page 98: ...ll appear in blue Empower Empower provides a power demand gauge in kilowatts kW which includes an engine on or off threshold When your vehicle is operating with battery power only below the threshold you will see EV displayed and the gauge fill is blue When your vehicle is operating with both the engine and the high voltage battery providing power the gauge fill is white When power demand surpasse...

Page 99: ...lant temperature At normal operating temperature the level indicator will be white and will be in the normal range between H and C If the engine coolant temperature exceeds the normal range the level indicator will change to red to indicate that the engine is overheating Stop your vehicle as soon as safely possible turn your vehicle off and let the engine cool Tach rpm x 1000 When the gasoline eng...

Page 100: ...average fuel economy Info E144642 In this mode you can view different vehicle system information and perform a system check Information Displays a number of different system tutorials Use the up down arrows to scroll through the tutorials Then press OK to view Tutorial MyKeys Number of MyKeys programmed MyKey MyKey Miles km Distance traveled using a programmed MyKey Admin Keys Number of admin keys...

Page 101: ...ights Select time interval Home Light Auto or Last Settings Heater A C Climate Control Remote Start Auto or Off Front Defrost Auto or Off Rear Defrost Auto or Off Driver Seat Auto or Off Passenger Seat 5 10 or 15 minutes Duration On or Off Quiet Start Enable or Disable System Select number of years Tire Mobility Kit Hold OK to Create MyKey Create MyKey MyKey Always On or User Select able Traction ...

Page 102: ...Off Charge Assist Hold OK to Reset DrivingHistory RightInformationDisplayControls E179398 Press the up and down arrow buttons to scroll through and highlight the options within a menu Press the right arrow button to enter a sub menu Press the left arrow button to exit a menu Press the OK button to choose and confirm your selection Main menu From the main menu bar on the right side of the informati...

Page 103: ...to right this view includes an instantaneous fuel economy gauge historical fuel economy data and average fuel economy The historical data represents an average over time intervals of either 1 2 or 6 minutes with the leftmost interval being the most recent Shown at the bottom of the view is the total time duration for the 5 intervals You can select total duration in the options menu Intervals shown...

Page 104: ...holding the OK button on the corresponding steering wheel controls For Energi vehicles both Hybrid and Plug in Power mode operation will be included in the calculation Note Average fuel economy cannot be reset in MyView Instantaneous Fuel Economy If your instantaneous fuel economy is greater than the maximum value displayed a sign will be shown next to the maximum scale number When your vehicle is...

Page 105: ...nplugged and you respond to the message prompt before starting your vehicle Vehicle Plugged In Yes No Your vehicle detects it is still plugged in and you attempt to start it Unplug Prior to Starting Vehicle Your vehicle is ready to drive Ready to Drive Your vehicle is ready to drive You have XXX plug in energy available Ready to Drive XXX Charged You selected EV Now mode with the EV button EV Now ...

Page 106: ...d Liftgate Ajar Fuel Action Message An early reminder of a low fuel condition Fuel Level Low EV functionality is disabled and the engine is running to maintain fuel freshness See Fuel Quality page 144 Fuel Freshness Engine may run to maintain fuel freshness Wait for up to 15 seconds while the fuel system depressurizes Fuel Door Opening The fuel system has finished depressurizing and you can begin ...

Page 107: ...ide the vehicle Restart Now or Key is Needed Displayed when the vehicle is in the Accessory ignition state Accessory Power is Active Displayed as a reminder to press the brake while starting the vehicle To START Press Brake Displayed as a reminder to apply the brake and push the start button to start the vehicle Press Brake Start Button Displayed as needed by the system for proper function Place K...

Page 108: ...plays when the engine coolant temperature is excessively high Engine Coolant Over Temperature Displays when the motor coolant temperature is excessively high Motor Coolant Over Temperature Displayed when the kit needs service See your authorized dealer Service Tire Mobility Kit Informs the driver that the powertrain needs service due to a powertrain malfunction See Manual Displays when EV function...

Page 109: ... 170 Check Park Aid Displays the park aid status Rear Park Aid On Off Displays when the system has detected a condition that requires attention See Principle of Operation page 170 Check Rear Park Aid Displays when the system has detected a condition that requires attention See Principle of Operation page 170 Check Front Park Aid Displays when the system has detected a condition that requires servi...

Page 110: ...PressureMonitoringSystem page 270 Tire Pressure Low Displays when the tire pressure monitoring system is malfunctioning If the warning stays on or continues to come on contact your authorized dealer See Tire Pressure Monitoring System page 270 Tire Pressure Monitor Fault Displayed when a tire pressure sensor is malfunctioning or your spare tire is in use See Tire Pressure Monitoring System page 27...

Page 111: ...ou can also use this setting to defrost and clear the windshield of a thin covering of ice The heated rear window also automatically turns on when you select maximum defrost D Note To prevent window fogging you cannot select recirculated air when maximum defrost is on MAX A C Press for maximum cooling Recirculated air flows through the instrument panel vents air conditioning automatically turns on...

Page 112: ...he temperature settings for both the driver s side and passenger s side If you adjust the setting using the rotary control on the driver s side the system adjusts the temperature to the same setting on the passenger s side Dual Zone Temperature Control Select a temperature for the passenger s side using the rotary control on the passenger s side Single zone temperature control automatically switch...

Page 113: ...nstrument panel and side air vents should be fully open Note If you select AUTO during cold outside temperatures the system directs airflow to the windshield and side window vents In addition the fan may run at a slower speed until the engine warms up Note If you select AUTO during hot outside temperatures or when the inside of the vehicle is hot the system automatically uses recirculated air to m...

Page 114: ...ducts CABIN AIR FILTER Your vehicle is equipped with a cabin air filter which gives you and your passengers the following benefits It improves your driving comfort by reducing particle concentration It improves the interior compartment cleanliness It protects the climate control components from particle deposits Your cabin air filter is located under the instrument panel in the passenger footwell ...

Page 115: ...and selected to AUTO in the information display In moderate weather the system either heats or cools based on previous settings The rear defroster heated mirrors and heated seats do not automatically turn on In cold weather the system is set to 72 F 22 C The heated seats are set to high if available and selected to AUTO in the information display The rear defroster and heated mirrors automatically...

Page 116: ...he top of it is level with the top of your head and as far forward as possible Make sure that you remain comfortable Keep sufficient distance between yourself and the steering wheel We recommend a minimum of 10 in 25 cm between your breastbone and the airbag cover Hold the steering wheel with your arms slightly bent Bend your legs slightly so that you can press the pedals fully Position the should...

Page 117: ...t E138645 The head restraints consist of An energy absorbing head restraint A Two steel stems B Guide sleeve adjust and unlock button C Guide sleeve unlock and remove button D Adjusting the Head Restraint Raising the Head Restraint Pull the head restraint up Lowering the Head Restraint 1 Press and hold button C 2 Push the head restraint down Removing the Head Restraint 1 Pull the head restraint up...

Page 118: ...ld button D 2 Pull it back up to reset Tilting Head Restraints The front head restraints tilt for extra comfort To tilt the head restraint do the following E144727 1 Adjust the seatback to an upright driving or riding position 2 Pivot the head restraint forward toward your head to the desired position After the head restraint reaches the forward most tilt position pivot it forward again to release...

Page 119: ...ING Rock the seat backward and forward after releasing the lever to make sure that it is fully engaged Adjusting the Height of the Driver s Seat E70730 Recline Adjustment E163872 116 C MAX CCG Canada United States of America enUSA First Printing Seats ...

Page 120: ...gerous if you stop suddenly or have a crash LumbarAdjustment IfEquipped E161564 POWER SEATS If Equipped WARNINGS Do not adjust the driver s seat or seatback when your vehicle is moving Adjusting your seatback while your vehicle is in motion may cause loss of control of your vehicle Do not place cargo or any objects behind the seatback before returning it to the original position 117 C MAX CCG Cana...

Page 121: ...E138647 118 C MAX CCG Canada United States of America enUSA First Printing Seats ...

Page 122: ...ard headrest to fold them Make sure the rear center headrest is in the full down position 2 Pull the lever up on the outboard side of the seat to fold the seat Unfolding the Seatback Rotate the seatback upward until the seatback latches to return the seat to the upright position 119 C MAX CCG Canada United States of America enUSA First Printing Seats ...

Page 123: ...rheat Do not puncture the seat with pins needles or other pointed objects This may damage the heating element which may cause the heated seat to overheat An overheated seat may cause serious personal injury Do not do the following Place heavy objects on the seat Operate the heated seat if water or any other liquid is spilled on the seat Allow the seat to dry thoroughly Operate the heated seats unl...

Page 124: ...he three devices after it has been initially programmed you must first erase the current settings See Erasing the Function Button Codes E142657 The universal garage door opener replaces the common hand held garage door opener with a three button transmitter that is integrated into the driver s sun visor The system includes two primary features a garage door opener and a platform for remote activat...

Page 125: ...s not operate watch the HomeLink indicator light If the indicator light stays on the programming is complete No further action is needed If the indicator light flashes rapidly for 2 seconds and then turns to a constant light the HomeLink button is not programmed yet SeeProgrammingYourGarageDoor Opener Motor To program additional buttons repeat Steps 1 4 Forquestionsorcomments pleasecontact HomeLin...

Page 126: ...rase individual buttons E142660 1 Press and hold the outer two function buttons simultaneously for approximately 20 seconds until the indicator lights above the buttons flash rapidly 2 When the indicator lights flash release the buttons The codes for all buttons are erased Reprogramming a Single Button To program a device to a previously trained button follow these steps 1 Press and hold the desir...

Page 127: ...Once HomeLink has been programmed successfully the Genie transmitter must be changed out of program mode To do this 1 Press and hold the previously programmed Genie button on the hand held transmitter for 10 seconds The indicator light will change from red to red and green 2 Press the same button twice to confirm the change If done correctly the indicator light will turn green Programming HomeLink...

Page 128: ...slowly to indicate the device is in train mode when any of the three HomeLink buttons are pressed FCC and RSS 210 Industry Canada Compliance This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including inte...

Page 129: ...the power point To prevent the battery from running out of charge Do not use the power point longer than necessary when the vehicle is not running Do not leave devices plugged in overnight or when you park your vehicle for extended periods Locations Power points may be in the following locations On the front of the center console Inside the center console Inside the luggage compartment 110 Volt AC...

Page 130: ...em cool off and switch the ignition off to reset the fault mode Switch the ignition back on and make sure the indicator light remains on Do not use the power point for certain electric devices including Cathode ray tube type televisions Motor loads such as vacuum cleaners electric saws and other electric power tools or compressor driven refrigerators Measuring devices which process precise data su...

Page 131: ...rinks which may spill Available console features include A B C E142433 Cup holder A Storage compartment with auxiliary power point USB port and media hub B Auxiliary power point C OVERHEAD CONSOLE E131605 Press near the rear edge of the door to open it 128 C MAX CCG Canada United States of America enUSA First Printing Storage Compartments ...

Page 132: ... standard requirements regulating the impulse electrical field or radio noise When you start the vehicle avoid pressing the accelerator pedal before and during operation Only use the accelerator pedal when you have difficulty starting the vehicle IGNITION SWITCH E72128 0 off The ignition is off Note When you switch the ignition off and leave your vehicle do not leave your key in the ignition This ...

Page 133: ...slow down automatically have your vehicle checked by an authorized dealer Before starting the vehicle check the following Make sure all occupants have fastened their safety belts Make sure the headlamps and electrical accessories are off Make sure the parking brake is on Move the transmission selector lever to position P Turn the ignition key to position II If your vehicle is equipped with a keyle...

Page 134: ... the vehicle off press the brake pedal and press the button After 20 seconds have expired you can no longer restart the vehicle without the key present inside your vehicle Once the vehicle has started it remains running until you press the button even if the system does not detect a valid key If you open and close a door while the vehicle is running the system searches for a valid key You cannot r...

Page 135: ...in two seconds 4 Apply the parking brake Guarding Against Exhaust Fumes WARNING If you smell exhaust fumes inside your vehicle have your vehicle checked by your authorized dealer immediately Do not drive your vehicle if you smell exhaust fumes Carbon monoxide is present in exhaust fumes Take precautions to avoid its dangerous effects ImportantVentilatingInformation If you stop your vehicle and lea...

Page 136: ...ng for approximately 30 minutes Make sure the system is unplugged and properly stowed before starting and driving your vehicle Make sure the protective cover seals the prongs of the block heater cord plug when not in use Make sure the heater system is checked for proper operation before winter Using the Engine Block Heater Make sure the receptacle terminals are clean and dry prior to use Clean the...

Page 137: ... Interacting with your vehicle for example pressing the brake or accelerator pedal Disabling the shutdown using the information display See Information Displays page 93 Pressing the OK or RESET button during the 30 second countdown 134 C MAX CCG Canada United States of America enUSA First Printing Starting and Stopping the Engine ...

Page 138: ...ed While coasting at low speeds coming to a stop or standing the gas engine normally shuts down and your vehicle operates in electric only mode Conditions that may cause the engine to start up or remain running include Considerable vehicle acceleration Vehicle speed above 85 mph 137 km h However the maximum speed for electric only operation may be lower while driving in hot temperatures or on hill...

Page 139: ...ving you may see the engine speed changing without your input This is intentional and maintains the battery charge level You may also notice during extended downhill driving that your engine continues to run instead of shutting off During this engine braking the engine stays on but it is not using any fuel You may also hear a slight whine or whistle when operating your vehicle This is the normal o...

Page 140: ...the process 10 times This location is now programmed for EV You can clear these destinations with a Driving History reset through the Settings menu Note You can switch the EV feature on or off through the Driver Assist section of the Settings menu PLUG IN HYBRID VEHICLE OPERATION Plug in Power Mode and Hybrid Mode You must plug in your Energi vehicle regularly for optimal use of the high voltage b...

Page 141: ...dal 3 Press the EV button This will change the mode to EV Later and permit engine operation Your vehicle may automatically enter Engine Enabled mode if system conditions require it A engine enabled message will display if this occurs This is normal function and your vehicle will return to EV Now when possible Your vehicle may enter Enable Engine mode if the climate control is in a defrost mode and...

Page 142: ...When your vehicle is in low engine use mode your vehicle will automatically run the engine as necessary Note If your vehicle is in low engine use mode when you start your vehicle a message will appear in the information display See Information Messages page 101 If you select the EV Now mode while the vehicle is in the low engine use mode EV Now mode will be suspended for as long as you are in low ...

Page 143: ...to operate these functions Why does the engine sometimes start at key on There are several reasons the engine stays on for an extended amount of time when you first start it One common reason is to make sure that the emissions components are warm enough to minimize tailpipe emissions As the climate gets cooler this engine on time is extended Why does it take a long time before the engine shuts dow...

Page 144: ...every 10000 miles 16000 kilometers or once per year under normal operating conditions What is the engine oil change service interval Your hybrid vehicle can use E15 15 ethanol 85 gasoline fuel but you may notice slightly reduced fuel economy because ethanol contains less energy per gallon than gasoline Your hybrid vehicle is not designed to use E85 85 ethanol Can I put E15 or E85 in my vehicle and...

Page 145: ... on your information display when EcoSelect is on Your vehicle will remember the last selected mode whenever you start your vehicle EcoSelect allows your vehicle to operate more efficiently You will notice Less aggressive heating and cooling Softer acceleration More regenerative braking Changes in engine behavior ECO cruise control activation 142 C MAX CCG Canada United States of America enUSA Fir...

Page 146: ... cause death or permanent injury If fuel is swallowed call a physician immediately even if no symptoms are immediately apparent The toxic effects of fuel may not be visible for hours Avoid inhaling fuel vapors Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation In severe cases excessive or prolonged breathing of fuel vapor can cause serious illness and permane...

Page 147: ...the emission control system Do not be concerned if the engine sometimes knocks lightly However if the engine knocks heavily while using fuel with the recommended octane rating contact an authorized dealer to prevent any engine damage Fuel Freshness Mode If Equipped This helps keep the fuel system functional and the fuel fresh If you mainly use your vehicle in electric powermodewithoutrefueling the...

Page 148: ... including the cargo area Keep the fuel pump nozzle in contact with the fuel container when filling it Do not use a device that holds the fuel pump nozzle lever in the fill position Adding Fuel From a Portable Fuel Container WARNINGS Do not insert the nozzle of a fuel container or an aftermarket funnel into the fuel system filler neck This may damage the fuel system filler neck or its seal and cau...

Page 149: ...t leave the fuel pump unattended when refueling your vehicle Keep children away from the fuel pump Never let children pump fuel Wait at least 10 seconds before removing the fuel pump nozzle to allow any residual fuel to drain into the fuel tank Stop refueling after the fuel pump nozzle automatically shuts off for the second time Failure to follow this will fill the expansion space in the fuel tank...

Page 150: ...f 3 Fully open the fuel tank filler door until it engages and remove any visible debris from the fuel filler inlet 4 Insert a fuel filler nozzle or the fuel filler funnel provided with your vehicle several times to dislodge any debris and allow the inlet to close properly 5 Fully close the fuel filler door until it clicks shut This permits the fuel system to function correctly If this action corre...

Page 151: ...ain 3 Fully open the fuel tank filler door until it engages E156032 4 Slowly insert the fuel filler nozzle fully into the fuel system and leave the nozzle fully inserted until pumping is complete Hold the handle higher while inserting for easier access E154765 5 Once pumping is complete slowly remove the fuel filler nozzle Allow approximately five to ten seconds after pumping fuel before removing ...

Page 152: ...action corrects the problem the message may not reset immediately It may take several driving cycles for the message to turn off A driving cycle consists of an engine start up after four or more hours with the engine off followed by city and highway driving Continuing to drive with the message on may cause the service engine soon lamp to turn on as well Using the Manual Fuel Filler Door Release Le...

Page 153: ...ating Fuel Economy Do not measure fuel economy during the first 1000 miles 1600 kilometers of driving this is your engine s break in period a more accurate measurement is obtained after 2000 miles 3000 miles 3200 kilometers 4800 kilometers Also fuel expense frequency of fill ups or fuel gauge readings are not accurate ways to measure fuel economy 1 Fill the fuel tank completely and record the init...

Page 154: ...ssion control system is not working properly An improperly operating or damaged exhaust system may allow exhaust to enter the vehicle Have a damaged or improperly operating exhaust system inspected and repaired immediately Do not make any unauthorized changes to your vehicle or engine By law vehicle owners and anyone who manufactures repairs services sells leases trades vehicles or supervises a fl...

Page 155: ...or is on or not working properly bulb is burned out or if the OBD II system has determined that some of the emission control systems have not been properly checked In this case the vehicle is not ready for I M testing If the vehicle s engine or transmission has just been serviced or the battery has recently run down or been replaced the OBD II system may indicate that the vehicle is not ready for ...

Page 156: ...ed system to regulate the high voltage battery temperature and help maximize high voltage battery life E163462 Note The high voltage battery is equipped with air vents in the package tray that help to regulate its temperature It is important to keep these openings free of obstructions Do not block the flow of cabin air to this area HIGH VOLTAGE SERVICE DISCONNECT The high voltage service disconnec...

Page 157: ...37 Service disconnect location for Energi vehicles E163538 Disabling the High Voltage Battery 1 Fold down the rear seats and remove the cover panel 2 Locate the access door and remove the plastic cover E171514 3 Pull the outer cover off to expose the service disconnect lever E147234 4 Slide the handle on the service disconnect outboard to the right For Energi vehicles slide the handle outboard and...

Page 158: ...sing a convenience cord with a worn outlet may cause burns property damage and increase the risk of electric shock Charging Equipment E78097 Your vehicle is equipped with a standard 120 volt convenience cord located in the floor compartment behind the driver seat Note The 120 volt convenience cord allows you to charge the high voltage battery using a standard 120 volt household outlet It takes app...

Page 159: ...ing the charging coupler into the charge port on your vehicle 120 Volt Convenience Cord E197446 A B C D Power A Check outlet B Fault C Vehicle D Note When the convenience cord is plugged into an outlet use the following table to determine your vehicle charge status If the POWER indicator light is off after plugging in the convenience cord use a different outlet 156 C MAX CCG Canada United States o...

Page 160: ...plug to return to a normal operating temperature Off Off Blink The convenience cord detected a high temper ature at the AC plug The AC plug has returned to a normal operating temperature Your vehicle is ready to charge at a reduced current On Off Blink The convenience cord detected a high temper ature at the AC plug The AC plug has returned to a normal operating temperature Your vehicle is chargin...

Page 161: ...your vehicle The light ring also displays the current state of charge when opening the doors The cord acknowledgment feature activates when you initiate a charge cycle The four light quadrants each individually flash in a clockwise motion starting with the top right hand side light and ending with the top left hand side two times confirming that the system detects the charging coupler Charging Not...

Page 162: ...ptimize the charge schedule to be complete by the next GO Time When waiting to charge not actively charging the light ring will indicate the present state of charge of the high voltage battery as follows When the top right quadrant light is off the charge is between 0 25 percent When the top right quadrant light is on and the bottom right quadrant is off the charge is between 25 50 percent When bo...

Page 163: ...after either event perform the following steps 1 Turn the ignition off 2 Turn the ignition on 3 If your vehicle is not powered after this sequence repeat steps 1 and 2 up to two more times For vehicles equipped with a push button start system 1 Press the START STOP button to turn ignition off 2 Press the brake pedal and press the START STOP button 3 If your vehicle is not powered after this sequen...

Page 164: ...op 4 Move the gearshift lever and securely latch it in park P E144820 Park P This position locks the transmission and prevents the front wheels from turning Come to a complete stop before putting your vehicle into and out of park P Reverse R With the gearshift lever in reverse R your vehicle will move backward Always come to a complete stop before shifting into and out of reverse R Neutral N With ...

Page 165: ... the brake lamps are working WARNINGS When doing this procedure you will be taking your vehicle out of park which means your vehicle can roll freely To avoid unwanted vehicle movement always fully set the parking brake prior to doing this procedure Use wheel chocks if appropriate If the parking brake is fully released but the brake warning lamp remains illuminated the brakes may not be working pro...

Page 166: ...e If Your Vehicle Gets Stuck In Mud or Snow Note Do not rock your vehicle if the engine is not at normal operating temperature or damage to the transmission may occur Note Do not rock your vehicle for more than a minute or damage to the transmission and tires may occur or the engine may overheat If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse ...

Page 167: ...ency as long as you press the pedal Brake assist can reduce stopping distances in critical situations Anti lock Brake System This system helps you maintain steering control during emergency stops by keeping the brakes from locking This lamp momentarily illuminates when you turn the ignition on If the light does not illuminate during start up remains on or flashes the system may be disabled Have th...

Page 168: ...e Note Do not press the release button while pulling the lever up To apply the parking brake 1 Press the foot brake pedal firmly 2 Pull the parking brake lever up to its fullest extent Note If you park your vehicle on a hill and facing uphill shift the gearshift lever to park P and turn the steering wheel away from the curb Note If you park your vehicle on a hill and facing downhill shift the gear...

Page 169: ...ilable while Auto Hold is active Using Hill Start Assist 1 Bring your vehicle to a complete standstill Keep the brake pedal pressed and select an uphill gear for example first 1 when facing uphill or reverse R when facing downhill 2 If the sensors detect that your vehicle is on a slope the system will activate automatically 3 When you remove your foot from the brake pedal your vehicle will remain ...

Page 170: ...icle is stuck in mud or snow switching traction control off may be beneficial as this allows the wheels to spin Note When you switch traction control off stability control remains fully active Switching the System Off When you switch the system off or on a message appears in the information display showing system status You can switch the system off by either using the information display controls...

Page 171: ...duce the operator s ability to control the vehicle potentially resulting in a loss of vehicle control vehicle rollover personal injury and death If your electronic stability control system activates SLOW DOWN The system automatically turns on each time you switch the ignition on If a driving condition activates either the stability control or the traction control system you may experience the foll...

Page 172: ... STABILITY CONTROL The system automatically turns on each time you switch the ignition on You cannot switch the stability control system off but when you shift into reverse R the system deactivates You can switch the traction control system off or on See Using Traction Control page 167 169 C MAX CCG Canada United States of America enUSA First Printing Stability Control ...

Page 173: ...tains damage to the bumper or fascia leaving it misaligned or bent the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms Note The sensing system cannot be turned off when a MyKey is present See Principle of Operation page 51 Note If you attach certain add on devices such as a trailer or bike rack the rear sensing system may detect that add on device and theref...

Page 174: ...h 13 km h E187330 Coverage area of up to 28 in 70 cm from the front bumper There is decreased coverage area at the outer corners The system sounds an audible warning when obstacles are near either bumper in the following manner Objects detected by the front sensors are indicated by a high pitched tone from the front of the vehicle Objects detected by the rear sensors are indicated by a lower pitch...

Page 175: ...objects with surfaces that absorb ultrasonic waves Note After a tire change the system will go through a relearning procedure During this time the system performance may deteriorate The system should not be used if a foreign object i e bike rack or trailer is attached to the front or rear of the vehicle or at another location close to the sensors an overhanging object i e surfboard is attached to ...

Page 176: ...hicle detects multiple spaces while you are driving it offers the last one Note If driven above approximately 22 mph 35 km h the touch screen shows a message to alert you to reduce vehicle speed Automatic Steering into Parking Space Note If vehicle speed exceeds 6 mph 10 km h the system switches off and you need to take full control of the vehicle Note If a maneuver is interrupted before completio...

Page 177: ...ve park search driving above 6 mph 10 km h during automatic steering turning off the traction control system Certain vehicle conditions can also deactivate the system such as Traction control has activated on a slippery or loose surface There is an anti lock brake system activation or failure Something touches the steering wheel If a problem occurs with the system a warning message is displayed fo...

Page 178: ...tem from aligning the vehicle properly Vehicles or objects bordering the space may not be positioned correctly The vehicle was pulled too far past the parking space The system performs best when you drive the same distance past the parking space The tires may not be installed or maintained correctly i e not inflated correctly improper size or of different sizes A repair or alteration has changed d...

Page 179: ... During operation lines appear in the display which represent your vehicle s path and proximity to objects behind your vehicle E162528 The camera is located on the liftgate Using the Rear View Camera System The rear view camera system displays what is behind your vehicle when you place the transmission in reverse R The system uses three types of guides to help you see what is behind your vehicle A...

Page 180: ...the rear view camera system settings make the following selections in the display screen when the transmission is not in reverse R Menu Vehicle Rear View Camera After changing a system setting the display screen shows a preview of the selected features Camera Guidelines Note Dynamic guidelines are only available when the transmission is in reverse R A B C D F E E142436 Active guidelines A Centerli...

Page 181: ... zoom is on the full area behind your vehicle is not shown Be aware of your surroundingswhenusingthemanualzoom feature Note Manual zoom is only available when the transmission is in reverse R Note When manual zoom is enabled only the centerline is shown This allows you to get a closer view of an object behind your vehicle The zoomed image keeps the bumper in the image to provide a reference The zo...

Page 182: ... The indicator appears in the instrument cluster Note Using cruise control with ECO Cruise switched on may change the operation of the system This feature saves vehicle energy by relaxing acceleration compared to standard cruise control For example your vehicle may temporarily lose speed when going uphill Energi vehicles ECO Cruise can be turned on or off through the information display See Inform...

Page 183: ...until you reach the desired speed Press and release SET Press and hold SET or SET Release the control when you reach the desired speed Canceling the Set Speed Pull and release CAN toward you or tap the brake pedal The set speed does not erase Resuming the Set Speed Pull and release RES toward you Switching Cruise Control Off Press and release OFF when the system is in stand by mode or switch the i...

Page 184: ... steering your vehicle requires more effort Extreme continuous steering may increase the effort required for you to steer your vehicle This increased effort prevents overheating and permanent damage to the steering system You do not lose the ability to steer your vehicle manually Typical steering and driving maneuvers allow the system to cool and return to normal operation Steering Tips If the ste...

Page 185: ...ash Use the cargo shade to cover items in the cargo area of your vehicle E164183 Insert the ends of the cargo shade into the mounting features located behind the rear seat on the rear trim panels to install the cargo shade To operate the cargo shade 1 Pull the rear edge of the cargo shade rearward 2 Secure both ends of the support rod into the retention slots located on the rear quarter trim panel...

Page 186: ...ght is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment E143816 PAYLOAD Payload is the combined weight of cargo and passengers that the vehicle is carrying The maximum payload for your vehicle can be found on the Tire Label on the B Pillar or the edge of the driver door vehicles exported outside the US and Canada may not have a Tire La...

Page 187: ...e vehicle should carry Once you have reached the maximum payload of your vehicle do not add more cargo even if there is space available Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover Example only E210944 E210945 E143817 CARGO 184 C MAX CCG Canada United States of America enUSA First Printing Load Carrying ...

Page 188: ...driver s seating position The total load on each axle must never exceed its Gross Axle Weight Rating Note For trailer towing information refer to the RV and Trailer Towing Guide available at an authorized dealer E143818 GVW GVW Gross Vehicle Weight is the Vehicle Curb Weight plus cargo plus passengers GVWR Gross Vehicle Weight Rating is the maximum allowable weight of the fully loaded vehicle incl...

Page 189: ... weight rating limits could result in substandard vehicle handling or performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury E143819 GCW GVW 186 C MAX CCG Canada United States of America enUSA First Printing Load Carrying ...

Page 190: ...g pin weight of 15 25 fifth wheel trailer Consult an authorized dealer or the RV and Trailer Towing Guide available at an authorized dealer for more detailed information Tongue Load or Fifth Wheel King Pin Weight refers to the amount of the weight that a trailer pushes down on a trailer hitch Examples For a 5000 pound 2268 kilogram conventional trailer multiply 5000 by 0 10 and 0 15 to obtain a pr...

Page 191: ...s a 1400 pound 635 kilogram cargo and luggage capacity You decide to go golfing Is there enough load capacity to carry you four of your friends and all the golf bags You and four friends average 220 pounds 99 kilograms each and the golf bags weigh approximately 30 pounds 13 5 kilograms each The calculation would be 1400 5 x 220 5 x 30 1400 1100 150 150 pounds Yes you have enough load capacity in y...

Page 192: ...its the calculation would be 635 kilograms 2 x 99 kilograms 9 x 45 kilograms 635 198 405 32 kilograms The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label The label shall be affixed to either the door hinge pillar door...

Page 193: ... drive wheels must be on a tow dolly when towing your vehicle from the rear using wheel lift equipment This prevents damage to the transmission We recommend placing the rear wheels on a tow dolly when towing your vehicle from the front using wheel lift equipment This prevents damage to the rear fascia TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing WARNING If your vehicle has a steering wheel l...

Page 194: ...ster screen when the vehicle is off Note You can remove the key fob from the vehicle while towing Vehicles with Ignition Key 1 Start the vehicle by pressing the brake pedal and then turning the ignition key until the vehicle starts 2 Press the brake pedal and shift the transmission into position N 3 Turn the vehicle off by turning the ignition key past the accessory position The key position is be...

Page 195: ...ironment This may save fuel by reducing the energy needed to heat the cabin Switch off the air conditioning if you do not need it When you have the air conditioning on keep it at the lowest blower and highest temperature setting necessary to be comfortable When it is hot or sunny outside parking in a shaded or climate controlled environment will save fuel by reducing the energy needed to cool the ...

Page 196: ...efuel your vehicle Fuel generates fewer vapors when it is cool and dark outside Refuel your vehicle in the early morning or late evening Use the recommended octane rated fuel Using fuel below the recommended rating will lower your fuel economy DRIVING THROUGH WATER WARNING Do not drive through flowing or deep water as you may lose control of your vehicle Note Driving through standing water can cau...

Page 197: ...e Never place floor mats or any other covering on top of already installed floor mats Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation Check attachment of floor mats on a regular basis Always properly reinstall and s...

Page 198: ...e nearest authorized dealer If a member requests a tow to an authorized dealer that is more than 35 mi 56 km from the disablement location the member shall be responsible for any mileage costs in excess of 35 mi 56 km Roadside Assistance includes up to 200 for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer If the towing vehicle is operational but...

Page 199: ...dicators will flash Press the button again to turn them off FUEL SHUTOFF WARNING Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision In the event of a moderate to severe collision this vehicle has a fuel pump shut off featu...

Page 200: ...vehicle as this could damage the vehicle s electrical system 1 Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts 2 Check all battery terminals and remove any excessive corrosion before you attach the battery cables Ensure that vent caps a...

Page 201: ...he gases that surround the battery Always use the negative prong as a grounding point Make sure that the cables are clear of fan blades belts the moving parts of both engines or any fuel delivery system parts Jump Starting 1 Start the booster vehicle and press the accelerator pedal moderately 2 Start the disabled vehicle Check the instrument cluster for the Ready to Drive light as the gasoline eng...

Page 202: ... Electric Vehicle Considerations Intheeventofdamageorfireinvolving an electric vehicle EV or hybrid electric vehicle HEV Always assume the high voltage battery and associated components are energized and fully charged Exposed electrical components wires and high voltage batteries present potential high voltage shock hazards Venting off gassing high voltage battery vapors are potentially toxic and ...

Page 203: ...ehicle is involved As with any vehicle fire do not inhale smoke vapors or gas from the vehicle as they may be hazardous Remain a safe distance from the vehicle and try to stay clear of the smoke Stay out of the roadway and stay out of the way of any oncoming traffic while awaiting the arrival of emergency responders Post Incident Do not store a severely damaged vehicle with a lithium ion battery i...

Page 204: ...n airbag front side side curtain or Safety Canopy or the safety belt pretensioners The horn and indicators will turn off when You press the hazard control button You press the panic button on the remote entry transmitter if equipped Your vehicle runs out of power 201 C MAX CCG Canada United States of America enUSA First Printing Roadside Emergencies ...

Page 205: ...resources listed below to find the nearest authorized dealer In the United States Mailing address Ford Motor Company Customer Relationship Center P O Box 6248 Dearborn MI 48126 Telephone 1 800 392 3673 FORD TDD for the hearing impaired 1 800 232 5952 Additional information and resources are available online Website www owner ford com These are some of the items that can be found online U S dealer ...

Page 206: ...cturer or its representative is unable to repair a motor vehicle to conform to the vehicle s applicable express warranty after a reasonable number of attempts the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer less a reasonable allo...

Page 207: ...er the testimony provided and make a decision after the hearing Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB You are not bound by the decision and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute and decision are admissible in the court action Should you choose to accept the ...

Page 208: ...tion call your CAMVAP Provincial Administrator directly at 1 800 207 0685 or visit www camvap ca GETTING ASSISTANCE OUTSIDE THE U S AND CANADA Before exporting your vehicle to a foreign country contact the appropriate foreign embassy or consulate These officials can inform you of local vehicle registration regulations and where to find unleaded fuel If you cannot find unleaded fuel or can only get...

Page 209: ...6 Email menacac ford com www me ford com If you buy your vehicle in North America and then relocate to any of the above locations register your vehicle identification number VIN and new address with Ford Motor Company Export Operations Global Growth Initiatives by emailing expcac ford com If you are in another foreign country contact the nearest authorized dealer In the event your inquiry is unres...

Page 210: ...ct exists in a group of vehicles it may order a recall and remedy campaign However NHTSA cannot become involved in individual problems between you your dealer or Ford Motor Company To contact NHTSA you may call the Vehicle Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9153 go to http www safercar gov or write to Administrator 1200 New Jersey Avenue Southeast Washington D C 20590 You can...

Page 211: ... index 76 htm English Website www tc gc ca fra securiteautomobile VehiculesSecuritaires Enquetes index 76 htm French Website 1 800 333 0510 Phone Ford of Canada Contact Information www ford ca Website 1 800 565 3673 Phone 208 C MAX CCG Canada United States of America enUSA First Printing Customer Assistance ...

Page 212: ... current fuses WARNINGS To reduce risk of electrical shock always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs The power distribution box is located in the engine compartment It has high current fuses that protect your vehicle s main electrical systems from overloads If you disconnect and reconnect the battery you will need to reset ...

Page 213: ...t 30A F11 Not used F12 Powertrain control module relay 25A F13 Rear wiper 20A F14 Body control module KL30 supply 30A F15 Body control module 15 feed 20A F16 Transmission oil pump C MAX Energi 20A F17 Front wiper motor 20A F18 Anti lock brake system and electronic stability program module 5A F19 Horn 15A F20 Stop light switch 5A F21 Vacuum pump monitoring 5A F22 Engine control module 15 5A F23 Pow...

Page 214: ...control module Charge port light ring C MAX Energi 5A F31 Vehicle power 2 20A F32 Vehicle power 4 15A F33 Injectors 10A F34 Vehicle power 3 10A F35 Vehicle power 1 20A F36 Vacuum pump Micro relay R1 Horn Micro relay R2 Hybrid powertrain control Micro relay R3 Front wiper Micro relay R4 Vacuum pump Micro relay R5 Front and rear wiper high low Micro relay R6 Not used R7 Ignition feed Power relay R8 ...

Page 215: ...ine control relay Mini relay R14 Mini fuses Cartridge fuses Passenger Compartment Fuse Panel The fuse panel is located on the right hand side below the glove box You may need to remove a trim panel to access it E129926 212 C MAX CCG Canada United States of America enUSA First Printing Fuses ...

Page 216: ...ar view mirror Not used spare 10A F63 Not used F64 Liftgate release 10A F65 Driver door unlock supply 20A F66 Cell phone passport C MAX Energi 7 5A F67 Multi function display GPS module Sync Not used spare 15A F68 Instrument cluster 5A F69 Central lock and unlock supply 20A F70 Climate control module 7 5A F71 Steering wheel module 7 5A F72 Data link connector 7 5A F73 OBD II supply Headlamp supply...

Page 217: ...cking ground 20A F83 Drive door unlock ground 20A F84 Electronic 15 feed 7 5A F85 Restraints control module 10A F86 Passenger air bag deactivation indicator Not used spare 15A F87 Not used spare 25A F88 Not used F89 LuggageCompartmentFusePanel The fuse panel is located in the luggage compartment behind the left side wheel well Remove the fuse panel cover to gain access to the fuses 214 C MAX CCG C...

Page 218: ...25A F5 Door control unit rear left 25A F6 Door control unit rear right 25A F7 Not used F8 Driver seat motor 25A F9 Heated rear window 25A F10 Ignition relay 5A F11 Battery electronics control module 15A F12 Not used F13 Charger C MAX Energi 10A F14 Not used F15 Not used F16 Battery electronics control module 10A F17 Battery electronics control module fan 15A F18 215 C MAX CCG Canada United States ...

Page 219: ... MAX Energi 40A F26 Luggage compartment outlet 20A F27 Not used F28 Not used F29 Parking aid module 5A F30 Rear view camera 5A F31 DC AC power converter 5A F32 Not used F33 Driver seat heater 20A F34 Passenger seat heater 20A F35 Not used F36 Power sun shade 20A F37 Not used F38 Not used F39 Not used F40 Not used F41 Not used F42 Not used F43 Not used F44 Humidity sensor 5A F45 216 C MAX CCG Canad...

Page 220: ...must replace a failed fuse with one that has the specified amperage rating If you use a fuse with a higher amperage rating you may cause severe wire damage and may start a fire E142430 A fuse may fail if electrical components in the vehicle are not properly working A broken wire inside the fuse indicates a failed fuse Check the appropriate fuses before replacing any electrical components 217 C MAX...

Page 221: ... not work on a hot engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flames and other burning material such as cigarettes away from the battery and all fuel related parts Working with the Engine Off 1 Set the parking brake and shift to park P 2 Switch off the ...

Page 222: ...RVIEW HYBRID ELECTRIC VEHICLE HEV WARNING The inverter system controller contains various high voltage components that can cause serious bodily harm or death The inverter system controller is not serviceable and should never be touched probed or tampered with Note Do not attempt to service any of the high voltage components or wiring For easier identification the high voltage wiring insulation is ...

Page 223: ...ngine air filter cover See Changing the Engine Air Filter page 238 D Inverter system controller E Brake fluid reservoir cap See Brake Fluid Check page 227 F Power distribution box See Fuses page 209 G Inverter system controller coolant reservoir cap H Windshield washer fluid reservoir cap See Washer Fluid Check page 227 I 220 C MAX CCG Canada United States of America enUSA First Printing Maintenan...

Page 224: ...e Do not attempt to service any of the high voltage components or wiring For easier identification the high voltage wiring insulation is color coated orange E190353 Engine coolant reservoir cap See Engine Coolant Check page 223 A Engine oil filler cap See Engine Oil Check page 222 B Engine oil dipstick See Engine Oil Dipstick page 222 C Engine air filter cover See Changing the Engine Air Filter pa...

Page 225: ...If the oil level is at the minimum mark add oil immediately Adding Engine Oil Note Do not remove the filler cap when the engine is running Note Do not add oil further than the MAX mark Oil levels above the MAX mark may cause engine damage E142732 Only use oils certified for gasoline engines by the American Petroleum Institute API An oil with this trademark symbol conforms to the current engine and...

Page 226: ...htly Do not add coolant further than the MAX mark Engine Coolant and Inverter System Controller Coolant Your vehicle has two separate cooling systems One is for cooling the engine and one is for cooling the inverter system controller that is specific to the hybrid operating system The two systems operate similarly with the inverter system controller cooling system generally operating at a lower te...

Page 227: ...e coolant may change color from orange to pink or light red As long as the coolant is clear and uncontaminated this color change does not indicate the coolant has degraded nor does it require the coolant to be drained the system to be flushed or the coolant to be replaced Note It is very important to use coolant meeting the Ford specification in order to avoid plugging the small coolant passageway...

Page 228: ...on See Capacities and Specifications page 276 3 Close the inverter system controller coolant reservoir cap Whenever you add coolant check the coolant level in the inverter system controller coolant reservoir the next few times you drive the vehicle If necessary add enough coolant to bring the inverter system controller coolant level to the proper level Recycled Engine Coolant FordMotorCompanydoesn...

Page 229: ...amage When Fail Safe Mode Is Activated WARNINGS Fail safe mode is for use during emergencies only Operate your vehicle in fail safe mode only as long as necessary to bring your vehicle to rest in a safe location and seek immediate repairs When in fail safe mode your vehicle will have limited power will not be abletomaintainhigh speedoperation and may completely shut down without warning potentiall...

Page 230: ...ipped with an electric power steering EPS system There is no fluid reservoir to check or fill WASHER FLUID CHECK WARNING If you operate your vehicle in temperatures below 40 F 5 C use washer fluid with antifreeze protection Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident Note The front and...

Page 231: ...e the low voltage battery with a Ford recommended replacement low voltage battery that matches the electrical requirements of the vehicle To ensure proper operation of the battery management system BMS do not allow a technician to connect any electrical device ground connection directly to the low voltage battery negative post A connection at the low voltage battery negative post can cause inaccur...

Page 232: ...engine to relearn the idle and fuel trim strategy the idle quality of your vehicle may be adversely affected until the engine computer eventually relearns the idle trim and fuel trim strategy Make sure that you dispose of old batteries in an environmentally friendly way Seek advice from your local authority about recycling old batteries CHECKING THE WIPER BLADES E142463 Run the tip of your fingers...

Page 233: ...k against the glass when the wiper blade is not attached Note Make sure the windshield is clean before using new wiper blades E129990 1 1 2 1 Lift the wiper arm and then press the wiper blade locking buttons together 2 Slightly rotate the wiper blade 3 Remove the wiper blade 4 Install in the reverse order Note Make sure that the wiper blade locks into place Changing the Rear Window Wiper Blade Not...

Page 234: ...eters A Center height of lamp to ground B 25 feet 7 6 meters C Horizontal reference line D 1 Park the vehicle directly in front of a wall or screen on a level surface approximately 25 feet 7 6 meters away Note To see a clearer light pattern for adjusting you may want to block the light from one headlamp while adjusting the other 2 Measure the height of the headlamp bulb center from the ground and ...

Page 235: ...im is not required for this vehicle and is non adjustable REMOVING A HEADLAMP 2 2 E142468 1 Switch all of the lamps and the ignition off 2 Remove the screws that secure the lamp assembly 3 Pull the headlamp toward the front of your vehicle to disengage it from its locating points and then lift the headlamp up 4 Disconnect the electrical connector CHANGING A BULB Replacing Headlamp Bulbs WARNING Ha...

Page 236: ...eplacing the Low Beam Headlamp Bulb E162551 1 Remove the headlamp assembly 2 Remove service cap 3 Disconnect the electrical connector 4 Remove bulb from the headlamp assembly by turning it counterclockwise then pull it straight out Install the new bulbs in reverse order Replacing Side Marker Bulbs E162552 1 Remove the headlamp assembly 2 Remove service cap 3 Remove the bulb holder 4 Remove bulb fr...

Page 237: ... fog lamp cover 2 Remove the 2 screws 3 Remove the lamp 4 5 E162554 4 Disconnect the electrical connector 5 Turn the bulb holder counterclockwise and remove it 6 Install the new bulb in reverse order ReplacingTail BrakeandDirection Indicator Bulbs E162555 234 C MAX CCG Canada United States of America enUSA First Printing Maintenance ...

Page 238: ...into the bulb holder then turn the bulb counterclockwise and remove the bulb A Taillamp and brake lamp B Direction indicator lamp Install the new bulb in reverse order Replacing Reverse Lamp and Tail Lamp Bulbs E162558 1 Make sure the lighting control is in the off position 2 Open the liftgate 3 Remove the trim panel cover E162559 4 Remove the wing nut 5 Gently pull the lamp assembly away from the...

Page 239: ...72789 1 Carefully release the spring clip 2 Remove the lamp 3 Remove the bulb Reverse steps to reinstall bulb Replacing the Center High Mounted Brake Lamp Bulbs E162562 1 Open the liftgate 2 Detach the clips above the inboard side of the rear window E162563 3 Insert a suitable tool into the holes 4 Carefully pull the lamp towards the front of the vehicle in order to release the spring clips 236 C ...

Page 240: ...assemblyorvoidthe lamp assembly warranty and will provide quality bulb burn time Trade number Function 9005LL Headlamps high beam Halogen H11LL Headlamp low beam Halogen 168 Sidemarker front 194 Park lamp front W21W Turn lamp front H10 9145 Fog lamps 3157K Tail brake lamp T20 Turn lamp rear 921 Backup lamp W5W License plate lamp W5W High mount brake lamp LED Interior lamps To replace these lamps s...

Page 241: ... correct air filter element may result in severe engine damage Resulting component damage may not be covered by the vehicle Warranty Note Failure to re install the air cleaner assembly properly by fully seating on the mounting studs in five places and securing with the two bolts may result in air cleaner assembly dislodgement from engine and damage to the air cleaner assembly and other engine comp...

Page 242: ...om the air cleaner outlet tube C and remove the tube 3 Disconnect the air cleaner intake tube E from the air cleaner assembly A E162535 4 Remove the bolts from each side of the air cleaner assembly A as shown with arrows E162536 5 Lift the air cleaner assembly A from the mounting studs then rotate and pull it toward the front of the vehicle E162537 6 Remove the 5 bolts from the air cleaner cover B...

Page 243: ...ition the air cleaner assembly A onto the engine and make sure the assembly is aligned with the studs E162540 4 Install and tighten the bolts to each side of the air cleaner assembly A as shown with arrows 5 Attach the air cleaner intake tube E to the air cleaner assembly A E162541 6 Connect the PCV tube D to the air cleaner outlet tube C 7 Connect the air cleaner intake tube E to the air cleaner ...

Page 244: ... with Bitterant U S ZC 32 B2 U S Professional Strength Carpet and Upholstery Cleaner ZC 54 Motorcraft Spot and Stain Remover U S ZC 14 U S ESR M14P5 A Motorcraft Ultra Clear Spray Glass Cleaner U S ZC 23 U S Motorcraft Wheel and Tire Cleaner ZC 37 A CLEANING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo we recommend Motorcraft Detail Wash Never use s...

Page 245: ...rcraft Detail Wash If tar or grease spots are present we recommend Motorcraft Bug and Tar Remover Stripes or Graphics If Equipped Hand washing your vehicle is preferred however pressure washing may be used under the following conditions Do not use water pressure higher than 2 000 psi 14 000 kPa Do not use water hotter than 179 F 82 C Use a spray with a 40 wide spray angle pattern Keep the nozzle a...

Page 246: ... area in and around these locations Cover the battery power distribution box and air filter assembly to prevent water damage when cleaning the engine CLEANINGTHEWINDOWSAND WIPER BLADES Car wash chemicals and environmental fallout can result in windshield and wiper blade contamination Dirty windshield and wipers will result in poor windshield wiper operation Keep the windshield and wiper blades cle...

Page 247: ...use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system Note Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces See Cleaning Leather Seats page 245 Clean the instrument panel and cluster lens with a clean damp and soft cloth then use a clean...

Page 248: ... Cleaner or a commercially available leather cleaning product for automotive interiors Note Test any cleaner or stain remover on an inconspicuous area You should Remove dust and loose dirt with a vacuum cleaner Clean and treat spills and stains as soon as possible Do not use the following products as these may damage the leather Oil and petroleum or silicone based leather conditioners Household cl...

Page 249: ...all motor vehicles and their components for reliable regular driving Under various conditions long term storage may lead to degraded engine performance or failure unless you use specific precautions to preserve engine components General Store all vehicles in a dry ventilated place Protect from sunlight if possible If you store vehicles outside they require regular maintenance to protect against ru...

Page 250: ...e plugged in The 12V battery maintains power if left plugged in However this periodically uses electricity from the household outlet Connect a battery charger to your 12V battery and leave it on a continuous slow charge Disconnect the 12V battery If your 12V battery is located in the luggage compartment do not fully shut the luggage compartment after disconnecting the 12V battery Only leave the lu...

Page 251: ...n per the Tire Label Check brake pedal operation Drive your vehicle 15 ft 4 5 m back and forth to remove rust build up Check fluid levels including coolant and gas to make sure there are no leaks and fluids are at recommended levels If you remove the 12 volt battery clean the cable ends and inspect Contact an authorized dealer if you have any concerns or issues 248 C MAX CCG Canada United States o...

Page 252: ...nd that will effectively seal most punctures caused by nails or similar objects This kit provides a temporary tire repair allowing you to drive your vehicle up to 120 mi 200 km at a maximum speed of 50 mph 80 km h to reach a tire service location E175977 Air compressor inside A Selector switch B On and off button C Air pressure gauge D Sealant bottle and canister E Dual purpose hose air and repair...

Page 253: ... not move unexpectedly Do not remove any foreign objects such as nails or screws from the tire When using the kit leave the engine running only if the vehicle is outdoors or in a well ventilated area so the compressor does not drain the vehicle s battery Do not allow the compressor to operate continuously for more than 15 minutes This will help prevent the compressor from overheating Never leave t...

Page 254: ...s not inflate to the recommended tire pressure within 15 minutes stop and call roadside assistance Do not run the engine during kit operation unless the vehicle is outdoors or in a well ventilated area Preparation Park the vehicle in a safe level and secure area away from moving traffic Switch the hazard lights on Apply the parking brake and switch the engine off Inspect the flat tire for visible ...

Page 255: ...ing compound into the tire This is normal and should be no reason for concern The pressure gauge reading will indicate the tire inflation pressure after about 30 seconds of operation You should check the final tire pressure with the compressor turned OFF in order to get an accurate pressure reading E175982 9 When the tire reaches the recommended tire pressure switch off the kit unplug the power ca...

Page 256: ... on the compressor and adjust the tire to the recommended inflation pressure shown on the tire label located on the driver s door or door jamb area You should check the tire pressure with the compressor turned OFF in order to get an accurate pressure reading 5 Unplug the hoses re install the valve cap on the tire and return the kit to the stowage area What to Do After the Tire has Been Sealed Afte...

Page 257: ...ter up 90 degrees and pull away from casing housing to remove Installation of the Sealant Canister to the Kit 1 With the canister held perpendicular to the housing insert the canister nozzle into the connector and push until seated 2 Rotate the canister 90 degrees down into the housing casing E175988 3 Snap the back cover back into place 254 C MAX CCG Canada United States of America enUSA First Pr...

Page 258: ...nformation About Uniform Tire Quality Grading E142542 Tire Quality Grades apply to new pneumatic passenger car tires The Tire Quality Grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width For example Treadwear 200 Traction AA Temperature A These Tire Quality Grades are determined by standards that the United States Department of Transportation h...

Page 259: ...teristics The traction grades from highest to lowest are AA A B and C The grades represent the tire s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete A tire marked C may have poor traction performance Temperature A B C WARNING The temperature grade for this tire is established for a tire that is properly inflated...

Page 260: ...9 bar Increasing the inflation pressure beyond this pressure will not increase the tire s load carrying capability kPa Kilopascal a metric unit of air pressure PSI Pounds per square inch a standard unit of air pressure Cold tire pressure The tire pressure when the vehicle has been stationary and out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mile 1 6 kilomet...

Page 261: ...s minivans and light trucks Note If your tire size does not begin with a letter this may mean it is designated by either the European Tire and Rim Technical Organization or the Japan Tire Manufacturing Association B 215 Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge In general the larger the number the wider the tire C 65 Indicates the aspect ratio which...

Page 262: ...h W 186mph 299km h Y Note For tires with a maximum speed capability over 149 mph 240 km h tire manufacturers sometimes use the letters ZR For those with a maximum speed capability over 186 mph 299 km h tire manufacturers always use the letters ZR H U S DOT Tire Identification Number TIN This begins with the letters DOT and indicates that the tire meets all federal standards The next two numbers or...

Page 263: ... B and C The grades represent the tire s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete A tire marked C may have poor traction performance Temperature The temperature grades are A the highest B and C representing the tire s resistance to the generation of heat and its ability to dissipate heat when tested under ...

Page 264: ...tes the tire s load carrying capabilities and its inflation limits C Maximum Load Dual lb kg at psi kPa cold Indicates the maximum load and tire pressure when the tire is used as a dual defined as four tires on the rear axle a total of six or more tires on the vehicle D Maximum Load Single lb kg at psi kPa cold Indicates the maximum load and tire pressure when the tire is used as a single defined ...

Page 265: ... your wheel size you will have to purchase new tires to match the new wheel diameter Location of the Tire Label You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B Pillar or the edge of the driver s door Inflating Your Tires Safe operation of your vehicle requires that your tires are properly inflated Remember that a tire can ...

Page 266: ... the tire The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position or Tire Label which is located on the B Pillar or the edge of the driver s door Failure to follow the tire pressure recommendations can cause uneven ...

Page 267: ...tires to heat up and the air pressure inside to go up as you drive 2 Remove the cap from the valve on one tire then firmly press the tire gauge onto the valve and measure the pressure 3 Add enough air to reach the recommended air pressure Note If you overfill the tire release air by pressing on the metal stem in the center of the valve Then recheck the pressure with your tire gauge 4 Replace the v...

Page 268: ...e maintenance can cause tires to wear abnormally Inspect all your tires including the spare frequently and replace them if one or more of the following conditions exist Tire Wear E142546 When the tread is worn down to one sixteenth of an inch 2 millimeters tires must be replaced to help prevent your vehicle from skidding and hydroplaning Built in treadwear indicators or wear bars which look like n...

Page 269: ...ristics of the tire and also provides a U S DOT Tire Identification Number for safety standard certification and in case of a recall This begins with the letters DOT and indicates that the tire meets all federal standards The next two numbers or letters are the plant code designating where it was manufactured the next two are the tire size code and the last four numbers represent the week and year...

Page 270: ...xceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below If the beads do not seat at the maximum pressure indicated re lubricate and try again WARNINGS When inflating the tire for mounting pressures up to 20 psi 1 38 bar greater than the maximum pressure on the tire sidewall the following precautions must be taken to protect the ...

Page 271: ... mph 56 km h The tires may fail and injure a passenger or bystander Drivinghabitshaveagreatdeal todowithyourtiremileageand safety Observe posted speed limits Avoid fast starts stops and turns Avoid potholes and objects on the road Do not run over curbs or hit the tire against a curb when parking Highway Hazards No matter how carefully you drive there s always the possibility that you may eventuall...

Page 272: ...for and correct any wheel misalignment tire imbalance or mechanical problem involved before tire rotation Note Your vehicle may be equipped with a dissimilar spare wheel and tire assembly A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand size or appearance from the road tires and wheels If you have a dissimilar spare wheel and tire ...

Page 273: ...ur tires in this chapter Failure to properly maintain your tire pressure could increase the risk of tire failure loss of control vehicle rollover and personal injury Each tire including the spare if provided should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label If your vehicle has t...

Page 274: ...mplies with part 15 of the FCC rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Changing Tires With a Tire Pressure Monitoring System E142549 Note Each road tire is equipped with a tire press...

Page 275: ...re monitoring system have the damaged road wheel and tire assembly repaired and remounted on your vehicle When You Believe Your System is Not Operating Properly The main function of the tire pressure monitoring system is to warn you when your tires need air It can also warn you in the event the system is no longer capable of functioning as intended See the following chart for information concernin...

Page 276: ... but the light remains on contact your authorized dealer as soon as possible TPMS malfunction Repair the damaged road wheel and tire assembly and reinstall it on the vehicle to restore system function For a description on how the system functions see When your temporary spare tire is installed in this section Spare tire in use Flashing warning light If the tires are properly inflated and the spare...

Page 277: ...o the nearest location where air can be added to the tires Inflate all the tires to the recommended inflation pressure TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When a wheel is installed always remove any corrosion dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub brake drum or brake disc that contacts the wheel Make ...

Page 278: ...order shown E145950 Wheel pilot bore A Inspect the wheel pilot bore and mounting surface prior to installation Remove any visible corrosion or loose particles 275 C MAX CCG Canada United States of America enUSA First Printing Wheels and Tires ...

Page 279: ...inches Minimum 87 octane Required fuel 1 3 4 2 Firing order Coil on plug COP Ignition system 12 3 1 Compression ratio 0 051 in 0 002 in 1 3 mm 0 05 mm Spark plug gap 276 C MAX CCG Canada United States of America enUSA First Printing Capacities and Specifications ...

Page 280: ...hese parts meet or exceed Ford Motor Company s specifications and are engineered for your vehicle Use of other parts may impact vehicle performance emissions and durability Your warranty may be void for any damage related to use of other parts If a Motorcraft oil filter is not available use an oil filter that meets industry performance specification SAE USCAR 36 For spark plug replacement contact ...

Page 281: ...n number TheVehicleIdentificationNumbercontains the following information E142477 World manufacturer identifier A Brake system Gross Vehicle Weight Rating Restraint Devices and their locations B Make vehicle line series body type C Engine type D Check digit E Model year F Assembly plant G Production sequence number H 278 C MAX CCG Canada United States of America enUSA First Printing Capacities and...

Page 282: ...fixed to either the door hinge pillar the door latch post or the edge of the door near the door latch next to the driver s seating position TRANSMISSION CODE DESIGNATION E142806 The transmission code is on the Safety Compliance Certification Label The following table shows the transmission code along with the transmission description Code Description J Electronic continuously variable transmis sio...

Page 283: ...tomatic transmission fluid Fill as required Windshield washer fluid 13 5 gal 51 1 L Fuel tank 14 gal 53 L Fuel tank Energi vehicles 1 63 lb 0 74 kg A C Refrigerant 5 2 fl oz 153 8 ml A C Refrigerant Compressor Oil Approximate dry fill capacity Actual amount may vary during fluid changes Specifications Materials Specification Name WSS M2C947 A Motor oil Motorcraft SAE 0W 20 Synthetic Blend Motor Oi...

Page 284: ... Wash Concentrate with Bitterant ZC 32 B2 WSS M14P19 A Windshield washer fluid Canada Motorcraft Premium Quality Windshield Washer Fluid CXC 37 A B D F WSH M17B19 A A C refrigerant U S Motorcraft R 134a Refrigerant YN 19 WSH M17B19 A A C refrigerant Canada Motorcraft R 134a Refrigerant CYN 16 R A C refrigerant compressor oil Motorcraft Electric A C Compressor Oil YN 32 ESB M1C93 B Multi purpose gr...

Page 285: ...and fuel economy performance standards of the International Lubricants Specification Advisory Council ILSAC Do not use supplemental engine oil additives because they are unnecessary andcouldleadtoenginedamagethatmay not be covered by your vehicle warranty Note Ford recommends using DOT 4 Low Viscosity LV High Performance Brake Fluid orequivalentmeetingWSS M6C65 A2 Use of any fluid other than the r...

Page 286: ... as the label may peel and cause the CD to become jammed You should use a permanent felt tip marker rather than adhesive labels on your homemade CDs Ballpoint pens may damage CDs Please contact an authorized dealer for further information Note Do not use any irregularly shaped discs or discs with a scratch protection film attached Always handle discs by their edges only Clean the disc with an appr...

Page 287: ...e structure as if it were only one level deep all MP3 and WMA files play regardless of being in a specific folder In folder mode the system only plays the MP3 and WMA files in the current folder AUDIOUNIT VEHICLESWITH AM FM CD SYNC WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that ma...

Page 288: ...and E Number block In radio mode store and recall your favorite radio stations To store a radio station tune to the station then press and hold a preset button until sound returns In CD mode select a track In phone mode enter a phone number F CLOCK If not in phone mode press to display the clock G Function buttons Select different functions of the audio system depending on which mode you are in fo...

Page 289: ...ce menu You can press this multiple times to change to CD or to a SYNC Media device or scroll through the media sources using the arrow buttons Press OK to select a source N RADIO Press this multiple times to select a radio band Press and hold to select the autostore function Press to return to the main screen of the active radio band O AUDIOUNIT VEHICLESWITH PREMIUM AM FM CD WARNING Driving while...

Page 290: ... the first station it finds in that direction In SIRIUS mode press to select the next or previous satellite radio station If a specific category is selected such as jazz rock or news press to find the next or previous in the selected category In CD mode press to select the previous or next track Press and hold to move quickly forward through the current track D SOUND Press to access settings for T...

Page 291: ...eld device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving Note The CD slot is directly above the touchscreen Note The touchscreen system controls most of the audio features See your SYNC information E143844 Power Press to switch the system on and off A SOURC...

Page 292: ...ings for Treble Midrange Bass Fade or Balance F Eject Press to eject a CD G Menu Structure Note Depending on your system some options may appear slightly different Press MENU Press the up and down arrow buttons to scroll through the options Press the right arrow to enter a menu Press the left arrow to exit a menu Press OK to confirm a selection Radio Use the left and right arrows to go up or down ...

Page 293: ...n off or turn on alerts for songs artists or teams The system alerts you when the selection is playing on another channel Save up to 20 alerts Alerts Use your PIN to unlock previously locked stations Unlock All Stations Use to restore any channels you previously skipped Skip No stations Select to create a PIN which allows you to lock or unlock channels Your initial PIN is 1234 Parental Lock PIN Au...

Page 294: ...DIO Note HD Radio broadcasts are not available in all markets HD Radio technology is the digital evolution of analog AM FM radio Your system has a special receiver that allows it to receive digital broadcasts where available in addition to the analog broadcasts it already receives Digital broadcasts provide a better sound quality than analog broadcasts with free crystal clear audio and no static o...

Page 295: ...system has to reacquire the digital signal Note As with any saved radio station you cannot access the saved station if your vehicle is outside the station s reception area HD Radio Reception and Station Troubleshooting Potential reception issues If you are listening to a multicast station and you are on the fringe of the reception area the station may mute due to weak signal strength Reception are...

Page 296: ... HD Radio broadcast is decoded Once decoded the audio is avail able There is an audio mute delay when selecting HD2 or HD3 multicast preset or Direct Tune No action required The station is not available in your current location The previously stored multicast preset or direct tune is not available in your current reception area Cannot access HD2 or HD3 multicast channel when recalling a preset or ...

Page 297: ...ial satellite radio reception issues For optimal reception performance keep the antenna clear of snow and ice build up and keep luggage and other material as far away from the antenna as possible Antenna obstructions Hills mountains tall buildings bridges tunnels freeway overpasses parking garages dense tree foliage and thunderstorms can interfere with your reception Terrain When you pass a ground...

Page 298: ...ing Action Condition Message No action required This message should disappear shortly Radio requires more than two seconds to produce audio for the selected channel Acquiring If this message does not clear shortly or with an igni tion key cycle your receiver may have a fault See an authorized dealer for service There is an internal module or system failure present Satellite antenna fault SIRIUS sy...

Page 299: ...y recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while...

Page 300: ... AppLink Access phonebook contacts and music using voice commands Stream music from your connected phone Text message Use the advanced voice recognition system Charge your USB device if your device supports this These features are not available in all markets and require activation Available AppLink enabled apps vary by market Make sure that you review your device s manual before using it with SYN...

Page 301: ...out of the way so they do not interfere with the operation of pedals seats compartments or safe driving abilities Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage See your device smanualforfurtherinformation Do not attempt to service or repair the system See an authorized dealer Privacy Information When a cellular phone is connected to SYNC the s...

Page 302: ...ble Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands After pressing the voice button wait until after the tone sounds and Listening appears before saying a command Any command spoken before this does not register with the system Speak naturally without long pauses between words At any time you can interrupt the system while it is sp...

Page 303: ...Interaction and Feedback The system provides feedback through audible tones prompts questions and spoken confirmations depending on the situation and the chosen level of interaction voice settings You can customize the voice recognition system to provide more or less instruction and feedback The default setting is to a higher level of interaction in order to help you learn to use the system You ca...

Page 304: ...our voice command When turned on it may prompt you with as many as four possibilities for clarification For example say Say 1 after the tone to call John Doe at home Say 2 after the tone to call Johnny Doe on mobile Say 3 after the tone to call Jane Doe at home You could also say Say 1 after the tone to play John Doe Say 2 after the tone to play Johnny Doe If you want the system to carry out the f...

Page 305: ...up to approximately 1000 entries per Bluetooth enabled cell phone Note Make sure to switch on the ignition and the radio Put the transmission in position park P automatic transmission or neutral with the parking brake applied manual transmission Note To scroll through the menus press the up and down arrows on your audio system Wirelessly pairing your cell phone with SYNC allows you to make and rec...

Page 306: ...ess the OK button 2 Put your cell phone into Bluetooth discovery mode See your device s manual if necessary 3 When prompted on your cell phone s display enter the six digit PIN provided by SYNC in the radio display The display indicates when the pairing is successful The system then prompts with questions such as if you would like to set the current cell phone as the primary cell phone the cell ph...

Page 307: ...enu Youcanthensayanyofthefollowing Phone Connections Media Connec tions Bluetooth Connections Voice Command Phone Settings Message Notification On Phone Settings Message Notification Off Phone Settings Set Phone Ringer Phone Settings Set Ringer 1 Phone Settings Set Ringer 2 Phone Settings Set Ringer 3 Phone Settings Set Ringer Off Battery Phone Name Signal Text Message Inbox Send New Text Message ...

Page 308: ...ing the phone button Reject the call by pressing and holding the red phone button Ignore the call by doing nothing Phone Options during an Active Call During an active call you have more menu features that become available for example putting a call on hold or joining calls Use the arrow buttons to scroll through the menu options Press the MENU button during an active call then scroll to Action an...

Page 309: ...ntacts 2 Press the OK button again when the desired selection appears in the display 3 Press the phone button to call the contact To access your call history log CALL HISTORY 1 Press the OK button to select then scroll through your call history options incoming outgoing or missed 2 Press the OK button when the desired selection appears in the display 3 Press the phone button to call the selection ...

Page 310: ...rts this feature To browse your phonebook select PHONEBOOK Press OK Scroll down or up to the desired name and press OK BROWSE In addition to the Phonebook entry name the phone number label Work Cell Home or Other shows on the display If there are multiple phone number entries for a particular Phone book name you can scroll through the different phone labels at this time Once you have the desired p...

Page 311: ...label will be shown on the display Press OK to dial this number Press the OK button to send download read and delete text messages 1 TEXT MESSAGE View your cell phone s status set ring tones select your message notification change phonebook entries and automatically download your cell phone content among other features 1 PHONE SETNGS Access the SYNC Services portal where you can request various ty...

Page 312: ...eiving a Text Message Note This is a cell phone dependent feature Your cell phone must support downloading text messages using Bluetooth to receive incoming text messages Note Forwarding a text message is a speed dependent feature It is only available when your vehicle is traveling at 3 mph 5 km h or less Note Only one recipient is allowed per text message When a new text message arrives an audibl...

Page 313: ...s you to receive send download and delete text messages Note Sending a text message is a speed dependent feature It is only available when your vehicle is traveling at 3 mph 5 km h or less Note You can only have one recipient per text message Press the phone button then scroll to Action and Description Message Press the OK button TEXT MESSAGE Select one of the following Allows you to send a new te...

Page 314: ...d set up automatic download Press the phone button then scroll to Action and Description Message Press the OK button PHONE SETNGS Select one of the following See the provider name signal power battery power and roaming status of your connected cell phone PHONE STATUS Press OK to select and scroll to view the information When done press OK again to return to the phone status menu Select which ring ...

Page 315: ...OAD When this message appears press OK to have your phonebook automatically downloaded each time AUTO ON Select Off to NOT download your phonebook every time your phone connects to SYNC Your phonebook call history and text messages can only be accessed when your specific phone is connected to SYNC When enabled SYNC speaks the contact name that is displayed on the screen during phonebook browsing S...

Page 316: ...ess OK Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features Delete a paired cell phone DEL DEVICE Press the OK button and scroll to select the device Press OK to confirm Delete all previously paired phones and all information originally saved with those phones DELETE ALL Press OK to select Exit the current menu RETURN 1 This is a speed dependent feature I...

Page 317: ...añol Once selected all of the radio displays and prompts are in the selected language 2 Press OK when the desired selection appears in the display If you change the language setting the display indicates that the system is updating When complete SYNC returns you to the Advanced menu LANGUAGES Return to the factory default settings This selection does not erase your indexed information for example ...

Page 318: ...e Health Report Provides a diagnostic and maintenance report card of your vehicle This is an optional feature and available in the United States only 911 Assist If Equipped WARNINGS Unless the 911 Assist setting is set on before a crash the system will not dial for help which could delay response time potentially increasing the risk of serious injury or death after a crash Do not wait for 911 Assi...

Page 319: ...ant information about airbag deployment is in this chapter See Roadside Emergencies page 195 Importantinformationaboutthefuelpump shut off is in this chapter Switching 911 Assist On or Off Press the phone button to enter the phone menu and scroll to Action and Description Message Press the OK button to confirm and enter the 911 Assist menu 911 Assist Press the OK button when the desired option app...

Page 320: ...r cellular phone or 911 Assist hardware sustains damage in a crash The vehicle s battery or the SYNC system has no power The phone s thrown from your vehicle are the ones paired and connected to the system 911 Assist Privacy Notice When you turn on 911 Assist it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel ...

Page 321: ... system allows you to check your vehicle s overall health in the form of a diagnostic report card The Vehicle Health Report contains valuable information for example Vehicle diagnostic information Scheduled maintenance Open recalls and Field Service Actions Items noted during vehicle inspections by an authorized dealer that still need servicing You can run a vehicle health report after your vehicl...

Page 322: ...ehicle information do not run the feature or set up your Vehicle Health Report profile at www SYNCMyRide com See www SYNCMyRide com Vehicle Health Report Terms and Conditions and Privacy Statement for more information SYNCServices Traffic Directions Information TDI If Equipped United States Only Note SYNC Services varies by trim level and model year and may require a subscription Traffic alerts an...

Page 323: ... For more information see SYNC Services Terms and Conditions at www SYNCMyRide com If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions do not subscribe or use the service SYNC Services uses advanced vehicle sensors integrated GPS technology and comprehensive map and traffic data to give you personal...

Page 324: ...ptions or choices You do not need to say words that appear within square brackets For example for where what can I say available commands appears you can say what can I say commands Connecting to SYNC Services Using the Phone Menu Press the phone button then scroll to Action and Description Message Press the OK button SYNC Apps Services 1 Press the OK button The display indicates the system is con...

Page 325: ...le and visual driving instructions as you travel toward your destina tion Business search You can also say the following To find the closest business or type of business to your loca tion within business search Search near me If you need further assistance in finding a location at any time within a Directions or Business search and need to speak with a live operator Operator The live operator can ...

Page 326: ...VIN Vehicle Identification Number You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services Portable You can even access your account outside your vehicle Just use the number on your phone s call history Traffic and Directions features do not function properly but information services and the 411 connect and text message feature...

Page 327: ...ation s features such as Thumbs up and Thumbs down For more information please visit Website www SYNCMyRide com To Access Using the Media Menu Press the AUX button on the center console Press the Menu button to the SYNC menu and scroll to Action and description Menu item Press the OK button SYNC Media Press the OK button and scroll through the list of available applications and select your desired...

Page 328: ...mple artist and album Note The system is capable of indexing up to 6 000 songs SYNC is capable of hosting nearly any digital media player including iPod Zune plays from device players and most USB drives SYNC also supports the following audio formats MP3 WMA WAV and ACC Connecting Your Digital Media Player to the USB Port Note If your digital media player has a power switch make sure you switch it...

Page 329: ...y digital media files are on your connected device the following message may appear in the radio display Indexing When indexing is complete the screen returns to the Play menu You can then select one of the following PLAY ALL ARTISTS ALBUMS GENRES PLAYLISTS TRACKS EXPLORE USB SIMILARMUSIC Exit the current menu RETURN What s Playing When a track is playing you can ask the system to tell you what is...

Page 330: ...button and when prompted say any of the following Voice command USB 1 You can then say any of the following Phone Connections Media Connec tions Bluetooth Connections Pause Play Play All 1 2 Play Artist ___ 1 2 Play Album ___ 1 2 Play Genre ___ 3 Play Next Folder Play Next Track Play Next Song 1 2 Play Playlist ___ 3 Play Previous Folder Voice command Play Previous Track Play Previous Song 1 2 Pla...

Page 331: ... Autoplay on 1 ___ is a dynamic listing meaning that it could be the name of anything such as a group artist or song For example you could say Play artist The Beatles 2 This voice command is not available until indexing is complete 3 This voice command is only available in folder mode Bluetooth Audio Command Guide Press the voice button and say Voice command Bluetooth Audio You can then say any of...

Page 332: ... device you can press seek to play the previous or next track SYNC BT Press the OK button to select and play music from your portable music player over your vehicle s speakers 2 SYNC LINE IN If Equipped Choose to shuffle or repeat your music and select your Auto play settings Once you turn these selections on they remain on until you turn them off Press SEEK to play the previous or next track 3 ME...

Page 333: ...ately 3 Some digital media players require both USB and line in ports to stream data and music separately 4 Indexing times can vary from device to device and with regard to the number of songs the system needs to process Accessing Your Play Menu This menu allows you to select and play your media by artist album genre playlist track similar music or even to explore what is on your USB device Make s...

Page 334: ... or from any individual indexed album 2 Scroll to choose the desired album Press the OK button Sort indexed music by genre category type SYNC lists the genres alphabetically in flat file mode If there are more than 255 the system categorizes them alphabetically GENRES 1 Press the OK button 2 Scroll to select the desired genre Press the OK button Access your playlists from formats ASX M3U WPL or MT...

Page 335: ...s if your metadata tags are not populated the tracks are not available in voice recognition play menu or similar music However if you place these tracks onto your playing device in Mass Storage Device Mode they are available in voice recognition play menu browsing and similar music The system places Unknown items into any unpopulated metadata tag System Settings System settings provide access to y...

Page 336: ...toggle between on and off 2 Make a selection and press the OK button Delete a paired media device DEL DEVICE 1 Press the OK button and scroll to select the device 2 Press the OK button to confirm Delete all previously paired devices DELETE ALL 1 Press the OK button 2 Press the OK button to confirm Exit the current menu RETURN This is a speed dependent feature It is only available when your vehicle...

Page 337: ...he display 3 If you change the language setting the display indicates that the system is updating When complete SYNC takes you back to the Advanced menu Return to the factory default settings This selection does not erase your indexed information for example phonebook call history text messages and paired devices DEFAULTS 1 Press the OK button 2 Press the OK button When restore defaults appears in...

Page 338: ...ne malfunction During a call I can hear the other person but they cannot hear me Go to the website to review your phone s compatibility This is a phone dependent feature SYNC is not able to down load my phonebook Try turning off the device resetting the device or removing the device s battery then trying again This may be a possible phone malfunction Try pushing your phonebook contacts to SYNC by ...

Page 339: ...gain This may be a possible phone malfunction Try deleting your device from SYNC deleting SYNC from your device and trying again Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on your phone Update your device s firm ware Turn off the Auto phone book download setting Go to the website to review your phone s compatibility This is a phone depen...

Page 340: ...recognize my device when I turn on the car Reviewthedevicecompatib ility chart on the SYNC website to confirm your phone supports the Bluetooth audio streaming function This is a phone dependent feature The device is not connected Bluetooth audio does not stream Make sure you correctly connect the device to SYNC and that you have pressed play on your device Make sure that all song details are popu...

Page 341: ...eceive a system error Update your cellular number in your account on the website This could be due to your phone s compatibility Bad signal strength I am unable to submit a report Make sure you have full signal strength and that your Bluetooth volume level has been turned up You did not register your phone correctly on the website Make sure the currently connected phone is registered on your SYNCM...

Page 342: ...erstand the name of a song or artist Say the song or artist exactly as listed If you say Play Artist Prince the system does not play music by Prince and the Revolution or Prince and the New Power Generation The system may not be reading the name the same way you are saying it Make sure you are saying the complete title such as California remix featuring Jennifer Nettles If the song titles are in a...

Page 343: ...ecting Your phonebook contacts may be in CAPS The system works better if you list full names such as Joe Wilson rather than Joe Do not use special charac ters such as 123 or ICE as the system does not recog nize them If a contact is in CAPS you have to spell it JAKE requires you to say Call J A K E AppLink issues Possible solution s Possible cause s Issue Ensure you have a compat ible smartphone a...

Page 344: ...ord SYNC setting so check the app s settings menu on the phone Closing and restarting apps may help SYNC find the application if you cannot discover it inside the vehicle On an Android device if apps have an Exit or Quit Sometime apps do not properly close and re open their connection to SYNC over ignition cycles for example My phone is connected my app s are running but I still cannot find any ap...

Page 345: ...one by turning it off and then turning Bluetooth back on If you are in your vehicle SYNC should be able to automatically re connect to your phone if you press the Phone button There is a bluetooth bug on some order versions of the Android OS that may cause apps that were found on your previous vehicle drive to not be found again if you have not turned off bluetooth My Android phone is connected my...

Page 346: ... the side of the device The bluetooth volume on the phone may be low I have an Android phone I found and started my media app on SYNC but there is no sound or the sound is very low Force close or uninstall the apps you do not want SYNC to find If the app has a Ford SYNC setting disable that setting in the app s settings menu on the phone Some Android devices have a limited number of bluetooth port...

Page 347: ...ehicle s accessory through the warranty that provides the greatest benefit 24 months unlimited mileage The remainder of your new vehicle limited warranty Contact an authorized dealer for details and a copy of the warranty Exterior style Custom graphics Hood deflector Side window deflectors Splash guards Interior style Accent lighting Cargo area protector Door sill plates Floor mats Lifestyle Ash c...

Page 348: ...c weight information The Federal Communications Commission FCC and Canadian Radio Telecommunications Commission CRTC regulate the use of mobile communications systems that are equipped with radio transmitters for example two way radios telephones and theft alarms Any such equipment installed in your vehicle should comply with Federal Communications Commission FCC and Canadian Radio Telecommunicati...

Page 349: ...he U S Canada and Mexico It is the extended service plan authorized and backed by Ford Motor Company That means you get Reliable quality service at any Ford or Lincoln dealership Repairs performed by factory trained technicians using genuine parts Rental Car Reimbursement 1st day Rental Benefit You take advantage of replacement transportation if your vehicle is at your authorized dealer for same d...

Page 350: ...LY You can get more protection for your vehicle by purchasing a Ford Extended Service Plan Ford Extended Service Plan is the only service contract backed by Ford Motor Company of Canada Limited Depending on the plan you purchase Ford Extended Service Plan provides benefits such as Rental reimbursement Coverage for certain maintenance and wear items Protection against repair costs after your New Ve...

Page 351: ...g and certification their technicians have received Genuine Ford and Motorcraft Replacement Parts Dealerships stock Ford Motorcraft and Ford authorizedbrandedre manufactured replacement parts These parts meet or exceed our specifications Parts installed at your dealership carry a nationwide 24 month or unlimited mile kilometer parts and labor limited warranty If you do not use Ford authorized part...

Page 352: ... your information display resets prematurely or becomes inoperative you should perform the oil change interval at six months or 5000 miles 8000 kilometers from your last oil change Never exceed two years or 20000 miles 32000 kilometers between oil change intervals All Vehicles Your vehicle is very sophisticated and built with multiple complex performance systems Every manufacturer develops these s...

Page 353: ...pproved flushing chemical Owner Checks and Services Make sure you perform the following basic maintenance checks and inspections every month or at six month intervals Check every month Engine oil level Function of all interior and exterior lights Tires including spare for wear and proper pressure Windshield washer fluid level Check every six months Battery connections Clean if necessary Body and d...

Page 354: ... performance Radiator cooler heater and A C hoses Engine air filter Suspension components for leaks or damage Exhaust system Steering and linkage Exterior lamps operation Tires for wear and proper pressure Fluid levels fill if necessary Windshield for cracks chips or pits For oil and fluid leaks Washer spray and wiper operation Half shaft dust boots Brake coolant recovery reservoir automatic trans...

Page 355: ...ge intervals depend on several factors and generally decrease with severity of use When to expect the message prompting you to change your oil Vehicle use and example Miles kilometers Normal 7500 10000 12000 16000 Normal commuting with highway driving No or moderate load or towing Flat to moderately hilly roads No extended idling Severe 5000 7499 8000 11999 Moderate to heavy load or towing Mountai...

Page 356: ...engine oil and filter changes See Engine Oil Check page 222 Other maintenance items Replace cabin air filter Every 20000 miles 32000 km Replace engine air filter Every 30000 miles 48000 km Change engine coolant and motor electronics coolant At 100000 miles 160000 km Replace spark plugs Every 100000 miles 160000 km Change automatic transmission fluid Every 150000 miles 240000 km Perform these maint...

Page 357: ...gent Oil Life Monitor was reset at 25000 miles 40000 kilometers Perform the engine air filter replacement Extensive idling or low speed driving for long distances Change engine oil and filter every 12 months or 10000 miles 16000 km unless otherwise indicated by the information display Perform services listed in the Normal Scheduled Maintenance chart As required Replace cabin air filter Inspect fre...

Page 358: ...aintenance services performed at the specified intervals and to record all vehicle service Hot Climate Oil Change Intervals Vehicles operating in the Middle East North Africa Sub Saharan Africa or locations with similar climates using an American Petroleum Institute API Certified for Gasoline Engines Certification mark oil of SM or SN quality the normal oil change interval is 3100 miles 5000 kilom...

Page 359: ...urs optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 356 C MAX CCG Canada United States of America enUSA First Printing Scheduled Maintenance ...

Page 360: ...ulti point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 357 C MAX CCG Canada United States of America enUSA First Printing Scheduled Maintenance ...

Page 361: ...ulti point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 358 C MAX CCG Canada United States of America enUSA First Printing Scheduled Maintenance ...

Page 362: ...ulti point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 359 C MAX CCG Canada United States of America enUSA First Printing Scheduled Maintenance ...

Page 363: ...ulti point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 360 C MAX CCG Canada United States of America enUSA First Printing Scheduled Maintenance ...

Page 364: ...ulti point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 361 C MAX CCG Canada United States of America enUSA First Printing Scheduled Maintenance ...

Page 365: ...ulti point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 362 C MAX CCG Canada United States of America enUSA First Printing Scheduled Maintenance ...

Page 366: ...ulti point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 363 C MAX CCG Canada United States of America enUSA First Printing Scheduled Maintenance ...

Page 367: ...ulti point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 364 C MAX CCG Canada United States of America enUSA First Printing Scheduled Maintenance ...

Page 368: ...ulti point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 365 C MAX CCG Canada United States of America enUSA First Printing Scheduled Maintenance ...

Page 369: ...her Rights and Limitations Speech Recognition If the SOFTWARE includes speech recognition component s you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process It is your responsibility ...

Page 370: ...D MOTOR COMPANY third party software and service suppliers its affiliates and or its designated agent may automatically check the version of the SOFTWARE and or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICES AdditionalSoftware Services The SOFTWAREmaypermitFORDMOTOR COMPANY third party software and ...

Page 371: ...erms accompanying the upgrade SOFTWARE INTELLECTUAL PROPERTY RIGHTS All title and intellectual property rights in and to the SOFTWARE including but not limited to any images photographs animations video audio music text and applets incorporated into the SOFTWARE the accompanying printed materials and any copies of the SOFTWARE are owned by FORD MOTOR COMPANY or its affiliates or suppliers The SOFT...

Page 372: ...and Control Certain functions within the SYNC system may be accomplished using voice commands Using voice commands while driving helps you to operate the system without removing your hands from the wheel or eyes from the road Prolonged Views of Screen Do not access any function requiring a prolonged view of the screen while you are driving Pull over in a safe and legal manner before attempting to ...

Page 373: ...cle in violation of applicable law or otherwise driving in an unsafe manner presents a significant risk of distracted driving and should not be attempted under any circumstances b Use of the SOFTWARE at excessive volume poses a significant risk of hearing damage and should not be attempted under any circumstances c The SOFTWARE may not be compatible with new or different versions of an operating s...

Page 374: ... OR WRITTEN INFORMATION OR ADVICE GIVEN BY FORD MOTOR COMPANY OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY SHOULD THE SOFTWARE THIRD PARTY SOFTWARE OR THIRD PARTY SERVICES PROVE DEFECTIVE YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSU...

Page 375: ...ate or participate in as a party or class member all disputes in court before a judge or jury Instead all disputes will be resolved before a neutral arbitrator whose decision will be final except for a limited right of appeal under the Federal Arbitration Act Any court with jurisdiction over the parties may enforce the arbitrator s award e Classactionwaiver Any proceedings to resolve or litigate a...

Page 376: ...n determining how much a dispute involves h Claims or disputes must be filed within one year To the extent permitted by law any claim or dispute under this EULA to which this Section applies must be filed within one year in small claims court Section c or in arbitration Section d The one year period begins when the claim or dispute first could be filed If such a claim or dispute is not filed withi...

Page 377: ...n and to keep it true accurate current and complete 3 Software License Subject to your compliance with the terms of this Agreement TeleNav hereby grants to you a personal non exclusive non transferablelicense except as expressly permitted below in connection with your permanent transfer of the TeleNav Software license without the right to sublicense to use the TeleNav Software in object code form ...

Page 378: ... survival of you or others is dependent on the accuracy of navigation as the maps or functionality of the TeleNav Software are not intended to support such high risk applications especially in more remote geographical areas TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES IN CONNECTION WITH THE TELENAV SOFTWARE WHETHER STATUTORY EXPRESSORIMPLIED INCLUDINGALL WARRANTIES WHICH MAY ARISE FROMC...

Page 379: ... judicial action is necessary in connection with the binding arbitration both TeleNav and you agree to submit to the exclusive jurisdiction of the courts of the County of Santa Clara California The United Nations Convention on Contracts for the International Sale of Goods shall not apply 7 Assignment You may not resell assign or transfer this Agreement or any of your rights or obligations except i...

Page 380: ...o be a part of this Agreement and will not be referred to in connection with the construction or interpretation of this Agreement As used in this Agreement the words include and including and variations thereof will not be deemed to be terms of limitation but rather will be deemed to be followed by the words without limitation 9 Other Vendors Terms and Conditions The Telenav Software utilizes map ...

Page 381: ...h any positioning devices or any mobile or wireless connected electronic or computer devices including without limitation cellular phones palmtop and handheld computers pagers and personal digital assistants or PDAs Warning The Data may contain inaccurate or incomplete information due to the passage of time changing circumstances sources used and the nature of collecting comprehensive geographic d...

Page 382: ...ppliers and you pertaining to the subject matter hereof and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter Governing Law The above terms and conditions shall be governed by the laws of the State of Illinois insert Netherlands where European HERE Data is used without giving effect to i its conflict of laws provi...

Page 383: ...ll of the restrictions set forth herein with respect to Gracenote Data shall also apply to such content and such content providers shall be entitled to all of the benefits and protections set forth herein that are available to Gracenote You agree that you will use the content from Gracenote Gracenote Content Gracenote Data the Gracenote Software and Gracenote Servers for your own personal non comm...

Page 384: ...D IS FREE TO DISCONTINUE ITS ONLINE SERVICES ATANYTIME GRACENOTEDISCLAIMALL WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON INFRINGEMENT NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OFTHEGRACENOTESOFTWAREORANY GRACENOTE SERVER IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY CONSE...

Page 385: ...382 C MAX CCG Canada United States of America enUSA First Printing ...

Page 386: ...ning Chime 92 Key in Ignition Warning Chime 92 Keyless Warning Alert 92 Parking Brake On Warning Chime 92 Audio Control 67 Seek Next or Previous 68 Audio System 283 General Information 283 Audio Unit Vehicles With AM FM CD SYNC 284 Audio Unit Vehicles With Premium AM FM CD 286 Audio Unit Vehicles With Sony AM FM CD 288 Menu Structure 289 Autolamps 75 Windshield Wiper Activated Headlamps 75 Automat...

Page 387: ...int and Seatbelt Maintenance 33 Child Restraint Positioning 24 Child Safety 15 General Information 15 Child Safety Locks 25 Left Hand Side 26 Right Hand Side 26 Cleaning Leather Seats 245 Cleaning Products 241 Cleaning the Alloy Wheels 245 Cleaning the Engine 243 Cleaning the Exterior 241 Exterior Chrome Parts 242 Exterior Plastic Parts 242 Stripes or Graphics 242 Underbody 242 Cleaning the Instru...

Page 388: ...ngine Oil Dipstick 222 Engine Specifications 276 Environment 14 Event Data Recording See Data Recording 9 Export Unique Options 13 Extended Service Plan ESP 346 EXTENDED SERVICE PLAN CANADA ONLY 347 EXTENDED SERVICE PLAN U S Only 346 Exterior Mirrors 81 Fold Away Exterior Mirrors 82 Heated Exterior Mirrors 82 Integrated Blind Spot Mirrors 82 Power Exterior Mirrors 81 Signal Indicator Mirrors 82 F ...

Page 389: ...terior Mirrors 111 Heated Rear Window 111 Heating See Climate Control 108 High Voltage Battery Cut Off Switch 160 High Voltage Battery 153 General Information 153 Hill Start Assist 165 Switching the System On and Off 166 Using Hill Start Assist 166 Hints on Controlling the Interior Climate 109 Cooling the Interior Quickly 110 General Hints 109 Heating the Interior Quickly 110 Recommended Settings ...

Page 390: ...Vehicle 197 Removing the Jumper Cables 198 K Keyless Starting 129 Ignition Modes 130 Keys and Remote Controls 44 L Lighting Control 74 Headlamp Flasher 75 High Beams 74 Lighting 74 General Information 74 Load Carrying 182 Load Limit 183 Vehicle Loading with and without a Trailer 183 Locking and Unlocking 56 Activating Intelligent Access 57 Autolock 59 Battery Saver 60 Illuminated Entry 59 Illumina...

Page 391: ...s See Locking and Unlocking 56 Power Liftgate 61 Hands Free Feature 63 Obstacle Detection 63 Opening and Closing the Liftgate 61 Setting the Liftgate Open Height 63 Stopping the Liftgate Movement 62 Power Seats 117 Power Lumbar 119 Power Steering Fluid Check 227 Power Windows 80 Accessory Delay 81 Bounce Back 80 One Touch Down 80 One Touch Up 80 Window Lock 80 Protecting the Environment 14 R Rear ...

Page 392: ...ustment 30 Seatbelt Reminder 31 Belt Minder 31 Seatbelts 27 Principle of Operation 27 Seatbelt Warning Lamp and Indicator Chime 31 Conditions of operation 31 Seats 113 Security 65 Side Airbags 39 Sitting in the Correct Position 113 Snow Chains See Using Snow Chains 270 Special Notices 12 New Vehicle Limited Warranty 12 On board Diagnostics OBD II 12 Special Instructions 12 Special Operating Condit...

Page 393: ...e Tire Sealant and Inflator Kit 249 Tire Sealant and Inflator Kit 249 First Stage Inflating the Tire with Sealing Compound and Air 251 General Information 250 Second Stage Checking Tire Pressure 253 Tips for Use of the Kit 250 What to Do After the Tire has Been Sealed 253 What to Do When a Tire Is Punctured 251 Tires See Wheels and Tires 249 Towing a Trailer 190 Towing the Vehicle on Four Wheels 1...

Page 394: ...tion Control 167 Switching the System Off 167 System Indicator Lights and Messages 167 Using a Switch 167 Using the Information Display Controls 167 Using Voice Recognition 299 Initiating a Voice Session 299 System Interaction and Feedback 300 Utilizing the Mediation Arbitration Program Canada Only 205 V Vehicle Care 241 General Information 241 Vehicle Certification Label 279 Vehicle Identificatio...

Page 395: ... 90 Parking Lamps 91 Powertrain Fault 91 Ready to Drive 91 Service Engine Soon 91 Stability Control 91 Stability Control Off 92 Stop Safely 92 Vehicle Plugged in 92 Washer Fluid Check 227 Washers See Cleaning the Exterior 241 See Wipers and Washers 70 Waxing 242 Wheels and Tires 249 Technical Specifications 274 Windows and Mirrors 80 Windshield Washers 72 Windshield Wipers 70 Intermittent Wipe 70 ...

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