Potential Causes
Condition
•
Vehicles with keyless start: The keyless
start transmitter is not placed in the backup
position. See
Starting a Gasoline Engine
(page 130).
•
SecuriLock passive anti-theft system is
disabled or in unlimited mode.
•
The key or transmitter used to start your
vehicle does not have admin privileges.
•
No MyKeys are created. See
Creating a
MyKey
(page 52).
I cannot program the configurable
settings.
•
The key or transmitter used to start your
vehicle does not have admin privileges.
•
No MyKeys are created. See
Creating a
MyKey
(page 52).
I cannot clear the MyKeys.
Purchase a new key from an authorized dealer.
I lost the only admin key.
Program a spare key. See
Passive Anti-Theft
System
(page 65).
I lost a key.
MyKey distances do not accumulate.
•
The MyKey user is not using the MyKey.
•
An admin key holder cleared the MyKeys
and created new MyKeys.
•
The key system has been reset.
•
An admin transmitter is present at vehicle
start.
•
No MyKeys are created. See
Creating a
MyKey
(page 52).
No MyKey functions with the keyless
entry transmitter.
55
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
MyKey™
