
Preliminary Pages
viii
EN/LZT 790 0023/1 R16A
Contact Information
Support Services
Ericsson understands that our products are “mission-critical”, providing services that
influence customer perception and impact your revenue. Our objective is to ensure
that you realize maximum utility and achieve the highest levels of availability from
our products. To realize that objective, we offer a variety of Service Level
Agreements designed to meet your business needs and budget.
Warranty
All Ericsson products and systems are designed and built to the highest standards
and are covered under a comprehensive 12-month warranty.
Service Level Agreements
Customers may choose one of several Support packages, either as an
enhancement during the standard 12-month warranty or as an extension after the
warranty has expired.
For standalone equipment, customers may choose either Ericsson’s
Extended
Hardware Warranty
or
Secure Basic Support
. Extended Hardware Warranty
provides hardware repair of covered equipment after the expiration of the standard
warranty. Secure Basic Support provides hardware repair, remote diagnostics and
support, and 24x7x365 remote support for emergencies.
For systems, along with Secure Basic Support, customers have the option of either
Secure Advanced Support
or
Secure Superior Support
. These support packages
provide higher committed response and resolution times, onsite support where
necessary, service performance review and a host of other proactive services to
help you get the maximum return on your investment in Ericsson solutions. Call
Ericsson Sales for more details.
Customer Services
Europe, Middle East
and Africa
Tel:
+44 (0) 23 8048 4455
Fax:
+44 (0) 23 8048 4467
Email: [email protected]
Americas
Tel:
+1 888 671 1268
Tel:
+1 678 812 6255
Fax:
+1 678 812 6263
Email: [email protected]
US and Canada
International
Asia
Tel:
+852 2590 3820
Fax:
+852 2590 9550
Email: [email protected]
Hong Kong
Hong Kong
Australia and New
Zealand
Tel:
+61 (0) 2 9111 4080
Fax:
+61 (0) 2 9111 4949
Email: [email protected]
Internet Address
www.ericsson.com
Summary of Contents for AVP 1000 1RU
Page 10: ...Preliminary Pages x EN LZT 790 0023 1 R16A BLANK...
Page 42: ...Installing the Equipment 2 18 EN LZT 790 0023 1 R16A BLANK...
Page 176: ...Front Panel Control 4 60 EN LZT 790 0023 1 R16A BLANK...
Page 319: ...Web GUI Control EN LZT 790 0023 1 R16A 5 143 Figure 5 43Support Page Device Management Tab...
Page 320: ...Web GUI Control 5 144 EN LZT 790 0023 1 R16A BLANK...
Page 324: ...Advanced Video Processing and Networking 6 4 EN LZT 790 0023 1 R16A BLANK...
Page 374: ...Options Licensing and Upgrades 7 28 EN LZT 790 0023 1 R16A BLANK...
Page 396: ...Preventive Maintenance and Fault finding 8 22 EN LZT 790 0023 1 R16A BLANK...
Page 444: ...Technical Specification B 28 EN LZT 790 0023 1 R16A BLANK...
Page 446: ...Audio Coding C 2 EN LZT 790 0023 1 R16A BLANK...
Page 452: ...Differences For Contribution Encoder and Voyager II D 2 EN LZT 790 0023 1 R16A BLANK...
Page 456: ...Differences For Contribution Encoder and Voyager II D 6 EN LZT 790 0023 1 R16A BLANK...
Page 458: ...Alarm Lists E 2 EN LZT 790 0023 1 R16A BLANK...
Page 500: ...Alarm Lists E 44 EN LZT 790 0023 1 R16A BLANK...
Page 502: ...Logo Creator F 2 EN LZT 790 0023 1 R16A BLANK...
Page 508: ...Logo Creator F 8 EN LZT 790 0023 1 R16A BLANK...