
Preventive Maintenance and Fault-finding
8-20
EN/LZT 790 0023/1 R16A
8.9.4
Limitations and Specifications of Remote Server Logging
Saved Configurations and Remote Server Logging
Saving a configuration via the
Support
page or the
Stored Configurations
page
will save the current remote logging settings. Loading or restoring a configuration
will update the remote logging settings.
Reboot and Upgrade
Remote server logging settings are retained after reboot.
Remote server logging settings created via the web user interface or front panel are
retained after a unit software upgrade. Changes made by directly editing the logging
configuration file will be lost.
Log Transmission
Logs are transmitted using UDP. Delivery is not guaranteed.
Changing the configuration of remote server logging causes the internal logging
process to be stopped and restarted. This is recorded in the system log.
Some logs may be lost during a remote server restart, i.e. a change of configuration.
User Configuration Logging
When configuration logging is selected, configurations are logged as follows:
•
Only configuration differences (i.e. the changes made to the default
configuration) are recorded in detail, due to the large volume of data which
would be generated otherwise.
•
The data is not recorded in the local system log.
•
The values of sensitive data such as BISS key settings and passwords are
filtered out. The change event is recorded.
•
If authentication is enabled (see
Chapter 6
), the name of the user is included in
the message.
•
Changes made via the front panel are always marked with the user name
‘front_panel’.
8.10
Calling a Service Engineer
If you cannot resolve a problem with your equipment using the information provided
in this chapter, or if you experience technical or operational difficulties, please do not
hesitate to contact us to request assistance.
There is a lot of information you can give us that will enable us to diagnose your
problem swiftly. When contacting us please provide the following:
Summary of Contents for AVP 1000 1RU
Page 10: ...Preliminary Pages x EN LZT 790 0023 1 R16A BLANK...
Page 42: ...Installing the Equipment 2 18 EN LZT 790 0023 1 R16A BLANK...
Page 176: ...Front Panel Control 4 60 EN LZT 790 0023 1 R16A BLANK...
Page 319: ...Web GUI Control EN LZT 790 0023 1 R16A 5 143 Figure 5 43Support Page Device Management Tab...
Page 320: ...Web GUI Control 5 144 EN LZT 790 0023 1 R16A BLANK...
Page 324: ...Advanced Video Processing and Networking 6 4 EN LZT 790 0023 1 R16A BLANK...
Page 374: ...Options Licensing and Upgrades 7 28 EN LZT 790 0023 1 R16A BLANK...
Page 396: ...Preventive Maintenance and Fault finding 8 22 EN LZT 790 0023 1 R16A BLANK...
Page 444: ...Technical Specification B 28 EN LZT 790 0023 1 R16A BLANK...
Page 446: ...Audio Coding C 2 EN LZT 790 0023 1 R16A BLANK...
Page 452: ...Differences For Contribution Encoder and Voyager II D 2 EN LZT 790 0023 1 R16A BLANK...
Page 456: ...Differences For Contribution Encoder and Voyager II D 6 EN LZT 790 0023 1 R16A BLANK...
Page 458: ...Alarm Lists E 2 EN LZT 790 0023 1 R16A BLANK...
Page 500: ...Alarm Lists E 44 EN LZT 790 0023 1 R16A BLANK...
Page 502: ...Logo Creator F 2 EN LZT 790 0023 1 R16A BLANK...
Page 508: ...Logo Creator F 8 EN LZT 790 0023 1 R16A BLANK...