Troubleshooting
160
Network Guide
Chapter 4
Troubleshooting
General Problems
Cannot configure the network interface or cannot print from the
network.
Cannot print even if you have assigned the IP address to the
computer and the printer.
Unable to start EpsonNet Config.
Cause
What to do
The printer settings or network
settings may be wrong.
First, check to see if you can print a status sheet, as
described in “Printing a Network Status Sheet” on page
166. If you can print a status sheet, check the network
settings; otherwise, set the interface mode of the printer’s
control panel to
Auto
or
Option
.
Cause
What to do
You have assigned an IP address to
the computer manually, but you
assigned the IP address to the
printer by Automatic Private IP
Addressing (APIPA).
Assign the printer’s IP address so that it belongs to the
same segment of the computer. Use EpsonNet Config
and the printer’s control panel.
Cause
What to do
You have added or deleted
protocols after installing EpsonNet
Config.
Uninstall EpsonNet Config and then reinstall it. See
“Uninstalling Software” on page 176 and “Installing
EpsonNet Config” on page 100.