Troubleshooting
162
Network Guide
The Model Name and IP Address do not appear in the EpsonNet
Config dialog box.
An extra account is generated when using the dial-up network.
Problems Specific to Your Network Environment
Windows Me/98 environment
A dial-up connection dialog box appears when printing with TCP/IP via
EpsonNet Print.
Cause
What to do
If the valid IP address is not set, the
items indicated in the dialog box
mentioned above may not appear.
Set a valid IP address.
Refresh the status by selecting
Refresh
from the View
menu.
Increase the length of time before a timeout. To do this,
select
Options
from the Tool menu, and then select
Timeout
. Note that doing so can cause EpsonNet Config
to run more slowly.
Cause
What to do
NetWare is set to
Enable
even
though you are not using NetWare.
Set NetWare to
Disable
on the NetWare screen of
EpsonNet Config with Web Browser.
How to acquire an IP address.
To acquire your IP address, you need to apply to the NIC (Network Information Center) in your
country.
Cause
What to do
You have selected a phone line or
modem (for Internet Explorer 4.0x)
for the Internet connection.
Printing ends normally after you cancel this dialog box,
but the message appears every time you print. Connect
to the Internet using a local area network or start a
dial-up network manually.
