epiphan Pearl-2 Rackmount, User Manual

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If you've created more than five channels on Pearl-2, it's possible to select more than the maximum number of
five channels supported by Kaltura for scheduled VOD and manual (ad hoc) events. Only the first five channels
will list for an event in MediaSpace.
Workaround : From the Content management system configuration page in the Admin panel, choose
only up to a maximum of 5 channels and ensure that no other channels are selected.
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When adding text overlays using the layout editor, special characters like á, ä, and ê don't preview properly in
the editing area; however, the special characters appear properly in the video output.
Workaround : You can preview the layout with special characters on the Status page for the channel in the
Admin panel.
Affecting Epiphan Live
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Very fast, repeated switching between layouts using the Switcher interface can sometimes cause the
monitoring panels and the preview in the Admin Panel to display an blank screen until the video image finishes
loading.
Workaround : Avoid repeated fast switching between layouts.
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The green and red borders around the "Preview" and "Live" areas in the Channel section are offset from the
video by a few pixels.
Workaround : The offset is cosmetic and does not affect your Live stream, so no workaround is required.
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When a HDMI output assigned to a Dashboard preview panel has its source changed, the preview panel does
not automatically update to reflect the change.
Workaround : Refresh the Epiphan Live Dashboard in your web browser to update any changes in your
preview panels.
Affecting video output ports
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Connecting an external monitor to the HDMI 1 port while Pearl-2 is powered on may cause the monitor to not
be detected.
Workaround : Connect an external monitor to the HDMI 1 port before turning on Pearl-2.
Affecting USB devices
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For the IPEVO Ziggi-HD Plus web camera, you must enable the power line frequency setting in the web camera
before connecting the camera to Pearl-2.
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Audio from an HDMI video source that's coming in on one of the USB ports will occasionally drop some bytes
of the audio signal.
Workaround : Use audio from another source in your layouts.
Affecting other areas
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AFU to Amazon Web Services S3 Simple Cloud Storage transfer sometimes does not recover after the network
connection is cut. The expected behavior is that the file transfer would restart, but there is sometimes a time
desync that results in a failed transfer.
Workaround : If the network connection is severed during a AFU transfer, the process must be restarted from