epiphan Pearl-2 Rackmount User Manual Download | Manualshive

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Pearl-2 User Guide

Support

Support

Your Pearl-2 comes with a one-year complimentary support plan starting one year from the original product
shipment date. You can purchase a 2-year extended support plan from Epiphan Video for a total of three
years of product support from the original product shipment date:

l

SupportPlan

offers a 2-year support extension

l

Supp

offers a 2-year support extension plus remote troubleshooting support

Remote troubleshooting support allows the Epiphan support team to remotely access Pearl-2 to help
troubleshoot issues and reset lost admin passwords, see

Configure remote support

. No private information is

sent to the Epiphan maintenance server during a remote session. For more information about service plans,
see

www.epiphan.com/supportplan

To contact Epiphan support:

l

Email

:

[email protected]

l

Online chat

:

www.epiphan.com/support

(Monday to Friday between 9am and 5pm Eastern)

l

Call

: 1-877-599-6581 / 613-599-6581

From time to time, Epiphan support may ask you for logs from your system. Follow the instructions in this
section to download the log files for support, see

Download logs and "allinfo"

.

Remote support is only provided for systems covered by Supp.

Download logs and allinfo file

If requested by Epiphan support, you can download the logs files and/or "allinfo" data from your system.
These files help our support team troubleshoot problems.

To download the logs and allinfo file:

1. Login to the Admin panel as

admin

, see

Connect to the Admin panel

2. From the Configuration menu, click

Maintenance

. The maintenance page opens.

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Summary of Contents for Pearl-2 Rackmount

Page 1: ...Epiphan Pearl 2 Pearl 2 Rackmount Pearl 2 Rackmount Twin User Guide Release 4 8 0 April 22 2019 UG115 14 and 2019 Epiphan Systems Inc ...

Page 2: ...URATE AT TIME OF WRITING BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES SHALL EPIPHAN BE LIABLE FOR ANY INCIDENTAL SPECIAL CONSEQUENTIAL EXEMPLARY OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF OR THE INABILITY TO USE THIS PRODUCT OR THE INFORMATION CON...

Page 3: ...om the date of purchase Technical support Epiphan s products are backed by our professional support team You can reach our team several ways l Email support epiphan com l Live chat from our support site https www epiphan com support l Phone toll free at 1 877 599 6581 or call 1 613 599 6581 Gather as much information about your problem as you can before you contact us so we can help you better inc...

Page 4: ...inputs Hardware acceleration is enabled by default when you add a new RTSP input to Pearl 2 Live switching improvement The switching behavior has been improved when using the touch screen or Epiphan Live to switch between different sources and layouts When the standby feed is switched to go live the feed that was live switches to standby Audio inputs as playback audio sources for HDMI outputs Now ...

Page 5: ...v Original Livestream and Wowza Cloud streaming presets Integrated streaming presets for Original Livestream and the Wowza Cloud have been removed ...

Page 6: ...ance 28 User interfaces and remote access 30 The touch screen 31 About the touch screen 31 The Channel view 33 Record a channel using the touch screen 35 Stream a channel using the touch screen 36 Switching mixing using the touch screen 37 One Touch streaming and recording control 39 Configure the touch screen 46 The Admin panel 54 About the Admin panel 54 Connect to the Admin panel 56 Connect usi...

Page 7: ...ing AV Studio 90 View and download AV Studio recordings locally 92 Configure channel encoding using AV Studio 93 PART 1 Setup 96 Rackmount installation 97 Configure network settings 98 Network ports used by Pearl 2 98 Verify IP address and MAC address of Pearl 2 100 Configure a static IP address 101 Configure DHCP 104 Change the HTTP HTTPS port values 106 Perform network diagnostics 106 Disable th...

Page 8: ...ed for Kaltura 147 Reassign a registered resource 148 Configuration presets 150 About configuration presets 150 Configuration preset considerations 152 Configuration groups 156 The Factory default configuration preset 157 Create a configuration preset 159 Apply a configuration preset using the Admin panel 160 Apply a configuration preset using the touch screen 162 Export and import configuration p...

Page 9: ... channel as a source 228 Custom layout configuration 230 About the custom layout editor 230 Resize and position items using percents or pixels 234 Open the custom layout editor for a channel 241 Add or edit a custom layout 242 Rename a layout 244 Delete move or duplicate a layout 245 Set the background color 247 Add an image to a layout 248 Upload or remove an image using the Media page 250 Add a ...

Page 10: ...Secure streaming using RTMPS 300 Stream settings for video and slides 301 View supported streaming formats 302 Streaming a channel directly to viewers 303 Stream content using HTTP HTTPS or RTSP 304 Stream content using HLS HTTP HTTPS 305 Directly share stream URLs with viewers 306 View the live broadcast URL using a web browser 307 View the streaming URL using a media player 310 Restrict viewer a...

Page 11: ...UPnP 340 Enable UPnP 341 Disable UPnP 344 Viewing with UPnP 345 Play directly to a media player 347 Auto restart playback to a UPnP device 347 Change UPnP device name 348 PART 4 Record 349 About recording 350 Record a channel 351 Record using One Touch control 353 Configure recording settings file size and type 354 Restart recording 357 Recorders 359 Add a recorder 359 Select channels to record 36...

Page 12: ... to SFTP server parameters 393 Configure AFU to AWS S3 parameters 396 Configure AFU to WebDav server parameters 397 AFU or copy to USB 399 AFU to a USB storage device 399 Do a one time copy move all recordings to USB storage device 400 Manually copy recordings to USB storage device 402 View available USB storage space 404 Safely eject USB storage device 404 View the AFU log 404 Manage the AFU queu...

Page 13: ...xiii Configuration keys for third party APIs 444 Troubleshooting 456 Limitations and known issues 469 Previous releases and features 473 Software license 476 ...

Page 14: ...e output right away The rest of the guide shows you how to tweak the system exactly how you want it so you can take advantage of the many advanced features About this Guide After the introductory section and quick start the next chapter describes the main user interfaces that are used to operate and configure Pearl 2 You ll find everything that you need to use these interfaces and to successfully ...

Page 15: ...e and independent Pearl 2 systems With Pearl 2 you can capture record and stream from computer monitors radar displays or almost or anything with a wide variety of supported video input signals including l SDI up to 12G l HDMI l HDMI 4K4K l DVI I single link l USB l RTSP l NDI and NDI HX Capture audio from XLR RCA USB SDI HDMI or NDI sources Simultaneously capture up to six full HD video sources o...

Page 16: ... administration and control over the LAN and RTMPS support for secure encrypted live streaming Pearl 2 does not capture from HDCP encrypted sources Feature add ons Pearl 2 offers add on features so you can do even more with your system Start from the base model of Pearl 2 and add feature add ons for extra functionality See Add ons overview for details about the availability of add ons for your sys...

Page 17: ...stem information and starting stopping recordings and streams USB 3 0 port For connection of external hard drives flash drives or control interfaces see AFU or copy to USB Web cameras cannot be connected to this port only to the ports on the rear panel 3 5 mm audio jack For audio confidence monitoring Plays the audio for the currently visible channel Power button Press once to power on Double pres...

Page 18: ...low for any signal up to full HD and the second two inputs allow for any input resolution up to 4K4K 12G SDI in Connects SDI signals to Pearl 2 including 3G SDI 6G SDI 12G SDI 4K SDI HD SDI SD SDI RCA audio in The RCA ports are consumer line level left right stereo pair and are calibrated for 10 dBV signals RS 232 port For connection to a control computer terminal HDMI output ports HDMI output for...

Page 19: ...network settings for setup instructions Power jack Plug the supplied 120 240 V AC power cable in here 1 Requires 4K feature add on The SDI ports on the back of Pearl 2 can be delicate Be careful to avoid sharp impacts or pressure such as balancing the system on its back with the SDI ports against a hard surface Rough treatment of the SDI ports could result in loss of functionality for that port 6 ...

Page 20: ...Name Description Touch screen front panel display Used for confidence monitoring and simple configuration obtaining system information and starting stopping recordings and streams USB 3 0 port Two other USB ports are located on the back See Record for information about recording to USB drives Web cameras cannot be connected to this port only to the ports on the rear panel 3 5 mm audio jack For aud...

Page 21: ...2 Label Name Description Power button and LED Press once to power on Double press to initiate a graceful system shutdown Pearl 2 Rackmount Twin consists of two completely independent Pearl 2 systems each with identical sets of controls and ports 8 ...

Page 22: ...e RCA ports are consumer line level left right stereo pair and are calibrated for 10 dBV signals HDMI Out For displaying a source or channel on an external display up to 4K1 USB 3 0 ports For connection of external hard drives flash drives USB webcameras USB microphones or control interfaces See Record for recording to a USB drive RJ 45 Ethernet Auto sensing gigabit Ethernet 10 100 1000 Base T net...

Page 23: ...s Cable storage is located under the custom foam tray that holds Pearl 2 in the case Inside the box with your Pearl 2 system you ll find the power cable and the following items Pearl 2 Rackmount Twin comes with two sets of cables 1 One SDI cable 3 feet 1 meter in length 2 One HDMI cable 3 feet 1 meter in length 3 One HDMI to DVI adapter 4 One Ethernet cable 5 One region specific power supply cable...

Page 24: ...ge Name Description SDI cable Connect SDI sources to the SDI ports 12G SDI capable HDMI cable Connect HDMI or DVI using adapter sources to the HDMI ports DVI female to HDMI male adapter Connect DVI sources to the HDMI port RJ 45 Ethernet cable Connect Pearl 2 to your network 11 ...

Page 25: ...with two plug and play channels Auto A and Auto B Auto channels are used for this quick start They have automatic video sensing which detects the video signal you connect to the video input ports on Pearl 2 The first video source you connect while Pearl 2 is powered on is automatically assigned to the Auto channel either Auto A or Auto B depending in which row you connect the video source For exam...

Page 26: ...A row appears in the Auto A channel and the video source connected to the B row appears in the Auto B channel 7 Use the touch screen on Pearl 2 for confidence monitoring To display the single Channel view simply tap on one of the channels that you see in the Grid view From the Channel view you can do things like stop and start recording for the 8 Optional Plug headphones or speakers into the 3 5 m...

Page 27: ...r Pearl 2 preview cgi channel 2 For example http 192 1 10 100 preview cgi channel 2 3 Optional Open a new tab in your browser and enter the URL to login to the Admin panel http IP Address for Pearl 2 admin For example http 192 1 10 100 admin The default user name admin has no password set by default If a password has been set consult with your system administrator for the login credentials see Wha...

Page 28: ...om the Grid view tap the channel you want to record The Channel view appears 2 Tap the red dot to start recording The record timer starts and continues for as long as the system is recording Tap the red dot again to stop recording If the control icons aren t visible tap the screen once To control recording using the Admin panel 1 From the Channels menu in the Admin panel click Recording for your c...

Page 29: ...m you can fine tune the system to your exact requirements Take a look at topics such as l Live video mixing switching l Selecting an audio source l Video output ports l FTP and automatic file transfers l Custom layout configuration l What is streaming For higher security we recommend setting admin operator and viewer level passwords on Pearl 2 see Set or change user passwords When you re done sett...

Page 30: ...irmware updates Keep Pearl 2 up to date and get all the latest features and firmware updates Registering your Pearl 2 is free and only needs to be done once You can register anytime from the Firmware update page using the Admin panel see Register Pearl 2 17 ...

Page 31: ...ra and slides then easily switch between layouts with either a tap on the touch screen using Epiphan Live on a mobile device or from the Admin panel Your program stream with switched layouts could look like this To create a program channel with custom layouts using the custom layout editor that you can switch see What is a channel For instructions on how to live switch see l Switching mixing using...

Page 32: ...the volume Tap the headphones icon on the touch screen to adjust the volume Each tap increases the volume by 25 to a maximum volume of 100 Tapping the headphones icon when the volume is at 100 mutes the volume You can also long press the headphones icon to mute and unmute the volume Volume is muted 25 volume 50 volume 75 volume 100 volume At 75 volume what you hear corresponds to the nominal audio...

Page 33: ...bars The top bar is the left audio channel and the bottom bar is the right audio channel VU meter mono VU meter stereo Table 6 Audio VU meter levels Color Decibel range Red 0 to 9 dBFS Yellow 9 to 18 dBFS Green 18 dBFS and lower The VU meter appears in several different places so you can visually check audio levels l Touch screen On the individual channel view and the grid view If the audio meter ...

Page 34: ...r RCA consumer line level input 10 dBV l Two USB video audio ports l Four HDMI ports l Two SDI ports The four XLR audio inputs are configured as two stereo pairs by default XLR A left right and XLR B left right see Configure audio ports for stereo or mono The XLR B audio ports and the RCA audio ports are linked You can configure Pearl 2 to use both or just one of the audio sources using the Admin ...

Page 35: ...rovide the proper line level signal at the XLR input port see Connecting microphones to the XLR line level inputs To choose a different audio device for the channel 1 Using a web browser on the admin computer go to the IP address of your Pearl 2 and log in see Connect to the Admin panel 2 From the Channels menu select your channel i e Auto A or Auto B and click Layouts The custom channel layout ed...

Page 36: ...t audio gain and delay Connecting microphones to the XLR line level inputs The four XLR analog audio input ports on Pearl 2 are professional line level inputs rated at 4 0 dBu up to 12 3 V RMS 24 dBu You can t connect microphones directly to the XLR ports because the microphone signal is too low If you want to connect microphones to the line level XLR ports on Pearl 2 you must use an external prea...

Page 37: ...wever Pearl 2 does support RTSP and common signal converters and input adapters Pearl 2 Rackmount Twin has two complete sets of these inputs Table 8 Inputs for Pearl 2 Input port Qty Details SDI1 2 Linear PCM audio video input Supports up to 12G SDI signals HDMI 2 Linear PMC audio video input non HDCP protected DVI I using an adapter is single link 4K HDMI2 2 Linear PMC audio video input non HDCP ...

Page 38: ... disable one or the other using the Admin panel see Assign audio sources to an input If you are using DVI2PCIe cards with your Pearl 2 DVI2PCIe cards do not support audio over HDMI Tech specs The input and output connectors are listed for Pearl 2 and Pearl 2 Rackmount Pearl 2 Rackmount Twin is made up of two completely independent Pearl 2 systems therefore it has double the number of inputs and ou...

Page 39: ...level 10 dBV Video Output Connectors 2 HDMI out with audio for local video display or larger confidence monitoring Built In Display Front touch screen display used for system information confidence monitoring simple configuration and recording control Audio Output 3 5 mm audio Front mounted jack for confidence monitoring Video Encoding Video Codecs H 264 Motion JPEG Video Bit Rates 1 50 Mb s Key F...

Page 40: ...ce is required File maintenance through admin interface Web UI Local Storage Automatic or manual copy to local USB drives via the 3 USB 3 0 ports Network Storage FTP server and FTP client capabilities automatic and manual Playback and Recorded Formats Download recorded videos AVI MOV MP4 or MPEG TS using the Web UI and playback through any compatible player Administration Web UI for full administr...

Page 41: ...imately 100 MB is reserved for system use Recording space can be virtually unlimited with offload to networked storage Optimum CPU performance Pearl 2 Pearl 2 Rackmount and Pearl 2 Rackmount Twin are powerful live video production systems however there s a limit to the number of concurrent tasks the onboard CPU can perform efficiently The number of concurrent tasks depends on many factors like how...

Page 42: ...ouch screen tap the gear icon and select System Status If the system load is higher than recommended you can l Disable the video output port if unused l Remove unused channels or layouts l Reduce the number of channels created l Ensure video sources come in at the right resolution so that Pearl 2 doesn t have to up scale or down scale the video source 29 ...

Page 43: ...that s primarily used for confidence monitoring statistics live switching and recording control see Epiphan Live You can remotely login and access your Pearl 2 using cloud versions of the Admin panel and Epiphan Live Start and stop recording perform rescue troubleshooting and more over the Internet when you use the cloud versions All you need is a free AV Studio account to start remotely accessing...

Page 44: ...cording streaming and switching from the touch screen l Set the touch screen timeout l Set a 4 digit PIN security code To view system information using the touch screen see View system information using the touch screen About the touch screen Pearl 2 s front panel includes a touch screen display that s used for confidence monitoring basic configuration and one touch streaming and recording control...

Page 45: ... shows no signal images See About automatic channels Auto A and Auto B for more details about auto channels Tap a channel on the grid view to select it and go to that channel s view You can tap the grid icon to return to the grid view Tap the gear icon at any time to go to system settings Grid icon A No Channels screen appears if there are no channels configured on your Pearl 2 and the automatic c...

Page 46: ...views tap anywhere on the screen to go to the system settings screen See Configure the touch screen for details To see the CMS Events screen and icon see Enable CMS and register with Kaltura The Channel view Each channel you configure on Pearl 2 can be monitored and controlled using the touch screen After you power on Pearl 2 and the grid view opens you can select a channel and open the channel vi...

Page 47: ...e untouched for several seconds Tap the touch screen and the icons reappear 8 Audio VU meter uses quasi peak ballistics with samples averaged every 10 ms The maximum average audio level in each 100 ms period is displayed using colored bars l RED 0 to 9 dBFS l Yellow 9 to 18 dBFS l Green 18 dBFS and lower 9 Audio monitoring volume control icon Tap to change volume level See Monitoring audio for mor...

Page 48: ...rd icon doesn t appear in the top right corner of the screen recording is disabled See Disable or enable recording streaming and switching from the touch screen to enable recording To start and stop recording a channel using the touch screen 1 From the grid view select the channel you want to record The channel view opens If necessary tap the screen once to display the controls 2 Tap the red Recor...

Page 49: ...ming To start and stop streaming a channel using the touch screen 1 From the grid view select the channel you want to record The channel view opens If necessary tap the screen once to display the controls 2 Tap the gray Stream icon at the top left of the screen to start streaming The Stream icon turns blue and the timer increments when streaming is in progress 3 Tap the Stream icon again to stop s...

Page 50: ...hing Performing live switching using one interface like the touch screen does not dynamically update the visuals in the other interfaces e g the Admin panel and Epiphan Live The other interfaces must be manually refreshed to accurately reflect the current live switching layout information If the live switching controls don t appear on the touch screen they may have been disabled see Disable or ena...

Page 51: ...in to the Preview panel 4 Tap Apply or double tap inside the Preview panel to switch that layout to the Live panel The layout that was in the Live panel moves to the Preview panel so that it s ready for the next time you switch 5 To load a different layout into the Preview panel tap another layout in the carousel 38 ...

Page 52: ... recorders for One Touch recording l Specify channels for One Touch streaming l Customize the One Touch control display About One Touch streaming and recording The One Touch feature lets you control the recording and streaming of multiple channels and recorders with the touch of a single button on the touch screen of Pearl 2 You simply specify which channels and recorders to include for One Touch ...

Page 53: ...he total number of channels that are configured for One Touch recording the second number 3 The number of channels that are actively streaming the first number over the total number of channels that are configured for One Touch streaming the second number When you press the start button to activate One Touch recording and streaming a blue Stop button appears the Recording values update to show the...

Page 54: ...entify which channel isn t streaming Then correct any streaming configuration errors See Specify channels for One Touch streaming and Specify channels and recorders for One Touch recording for more information about configuring channels and recorders for One Touch control Customize the One Touch control display You can use the Admin panel to customize how One Touch Control is displayed on the touc...

Page 55: ...he touch screen automatically refreshes to display the One Touch control screen Specify channels and recorders for One Touch recording All channels and recorders are enabled for One Touch recording by default You can enable and disable One Touch recording control for individual channels and recorders using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 To enab...

Page 56: ... change and then check Single touch control on the options page to enable the channel for One Touch control Uncheck the check box if you don t want to include that channel for One Touch control c Click Apply 3 To enable or disable Single touch control for a recorder 43 ...

Page 57: ...ns b Click change and then check Single touch control on the options page to enable the recorder for One Touch control Uncheck Single touch control if you don t want to include that recorder for One Touch control c Click Apply To learn how to configure your channels for recording see Record To learn how to configure recorders see Recorders 44 ...

Page 58: ... specify channels for One Touch streaming 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select the channel you want and click Streaming The Streaming page opens 3 Click New stream and select a publishing method for example RTMP push 4 Check Single touch control to enable this channel s stream for One Touch control Uncheck Single touch control if you do...

Page 59: ...some of its features using the Admin panel For information about how to connect to and use the Admin panel see The Admin panel Topics include l Disable or enable the touch screen l Hide or show channel previews on the touch screen l Disable or enable the system status screen l Disable or enable configuration using the touch screen l Disable or enable recording streaming and switching from the touc...

Page 60: ...ch screen configuration page opens 3 Uncheck Enable display to disable the touch screen display Check Enable display if you want the touch screen display enabled 4 Click Apply Hide or show channel previews on the touch screen Previews of your configured channels display on the touch screen of Pearl 2 by default You can disable channel previews using the Admin panel A message displays on the touch ...

Page 61: ...want to enable channel previews on the touch screen 4 Click Apply Disable or enable the system status screen The system status screen displays network and system related information such as the IP address needed to access Pearl 2 You may not want this information visible on the touch screen after you ve configured Pearl 2 You can use the Admin panel to disable the system status screen from display...

Page 62: ...g the touch screen You can apply configuration presets and configure network settings using the touch screen on Pearl 2 by default You can disable this ability using the Admin panel If configuration is blocked and system status is permitted touch screen users see an i icon instead of the configuration gears icon in the lower right corner of the touch screen To disable or enable configuration using...

Page 63: ... Pearl 2 is enabled by default You can disable this function using the Admin panel to stop users from switching layouts and from starting or stopping live streams and recordings Channel preview must be enabled for the touch screen for recording streaming and live switching control to work See Hide or show channel previews on the touch screen To disable or enable recording streaming and switching c...

Page 64: ...ply Set the touch screen timeout Initially the touch screen is always on for easy monitoring However you can set the touch screen to shut off after a given amount of time To re enable the touch screen after it times out and shuts off simply tap anywhere on the screen To set a timeout for the touch screen 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration me...

Page 65: ... 4 digit PIN security code You can set a 4 digit PIN code to protect the touch screen of Pearl 2 from unauthorized access By default the PIN is not set If a PIN is configured users are prompted to enter the PIN code whenever l When you power on or restart Pearl 2 l When Pearl 2 recovers from timeout mode see Set the touch screen timeout To configure a 4 digit PIN code 1 Login to the Admin panel as...

Page 66: ...onfiguration menu click Touch Screen The touch screen configuration page opens 3 Enter a 4 digit PIN code in the PIN field Record the PIN code in a safe location for future reference You need this PIN to access the touch screen of your Pearl 2 4 Click Apply 53 ...

Page 67: ...s include l About the Admin panel l Connect to the Admin panel l Connect using a DNS based service discovery l Connect using the Epiphan discovery utility l Connect using persistent static IP address For information about remote access to the cloud version of the Admin panel see Access cloud versions of the Admin panel and Epiphan Live About the Admin panel The Admin panel is a web based user inte...

Page 68: ...menu The channels that are available for the current configuration of your Pearl 2 are listed Select a channel to access the drop down list of options that are available to configure channel encoding add video and audio source create layouts perform confidence monitoring record the channel and more 55 ...

Page 69: ...tion options 7 Internal storage and system information menu System details are displayed in this area such as the total amount of internal storage how much space is currently used and how much free space is available 8 Main panel The main panel is where the all the related information displays What gets displayed in the main panel depends on which menu item you select 9 Link to Epiphan Live Click ...

Page 70: ... the following into the address bar of your web browser to launch the Admin panel http IP Address of Pearl 2 admin If HTTPS is enabled on Pearl 2 replace http with https in the URL 4 Enter your user name and password when prompted The administrative user name is admin Initially no password is set so you can leave that blank and click OK We recommend setting an admin password for higher security se...

Page 71: ...using the Epiphan discovery utility 1 Launch the discovery utility 2 Click Search to find all the Epiphan systems on the network A list similar to the following appears If more than one Pearl 2 appears select the one you want using the serial number that s listed 3 Optional Record the IP Address shown in the stream properties for future reference 4 Click Web config Your browser opens and points to...

Page 72: ...prompts to download and install the application Mac OS X The Bonjour software used for service discovery is built into the Mac OS No special actions are needed Linux The Avahi implementation used for DNS based discovery is shipped with most Linux distributions If necessary check with your administrator to ensure you have the Avahi package installed To access the Admin panel of Pearl 2 using DNS di...

Page 73: ...on page Connect using persistent static IP address Pearl 2 has a default persistent static IP address also known as the recovery IP address If ever you need to set up Pearl 2 on a network that does not support DHCP or you need to recover from a previous static IP address setting you can use this procedure to connect directly to the system for configuration A workstation computer with access rights...

Page 74: ...dmin password by default there is no password assigned The Admin panel opens 6 From the Configuration menu click Networking 7 Click use a static address and enter a static IP address and network settings you want for Pearl 2 For more information see Configure network settings 8 Restore the previously saved network configurations on the workstation Switching mixing using the Admin panel Switching l...

Page 75: ...ayout editor page opens 3 In the layouts list the layout with the big red circle beside it is the currently chosen live layout 4 To switch to a different layout as the active live layout click the gray circle beside the layout you want to make go live The circle turns red to indicate that it s now the active live layout 62 ...

Page 76: ...an Live l Your recordings For information about remote access to the cloud version of Epiphan Live see Access cloud versions of the Admin panel and Epiphan Live About Epiphan Live The Epiphan Live interface lets you easily operate your Pearl 2 using a computer or mobile device such as a tablet You can l Control streaming and recording of channels and recorders l Do live switching between sources a...

Page 77: ...le Chrome iPhone or iPad l Google Chrome l Safari Most instructions assume that a touch screen device is used however you can tap or click depending on your device Text scaling using Google Chrome for Android is not supported The Dashboard interface The Dashboard interface is the first page you see when you open Epiphan Live You ll find helpful tools for confidence monitoring as well as streaming ...

Page 78: ...d header icons l Warning This icon displays only if there are any configuration errors in your channels sources streams or recordings Clicking the icon displays more detail about the errors l Save Save the current Dashboard layout Tap Save to preserve the current layout Logged in operators and administrators will see the 65 ...

Page 79: ...rd panels per set to 4 5 Video inputs Displays a list of your video inputs configured in the Admin panel and includes basic status information for each input 6 Channels Displays a list of your channels configured in the Admin panel and includes streaming and recording control buttons for each channel as well as individual control buttons for each stream when you set up multiple streams in a channe...

Page 80: ...ou update the security certificate Use a different web browser such as Firefox or update the version of your web browser then add the security certificate for the website to the exceptions list Access Epiphan Live from the Admin panel You need the IP address of your Pearl 2 to log in to the Admin panel for this procedure see Connect to the Admin panel 1 Log in to the Admin panel using your credent...

Page 81: ... port source and audio l Control streaming and recording Configure Dashboard panels You can customize each Dashboard panel to display a specific channel input source or video output for live confidence monitoring Panels can also be set up to display system information l CPU load l Quantity of streaming connections l The current streaming bandwidth bitrate l Automatic file upload status enabled or ...

Page 82: ... at the same time To configure Dashboard panels 1 Log in to Epiphan Live see Access Epiphan Live using a web browser or mobile device 2 Tap the drop down menu that appears below the panel and select the channel source or output to display The label says None if the panel is not yet configured When a channel is selected streaming and recording control buttons appear below the panel You can control ...

Page 83: ... lists all inputs configured on your Pearl 2 and displays the video resolution l A green dot means that the video source is connected and a signal is received l A yellow dot means that a signal is not being receiving from the source l A triangular warning icon means there is a source configuration issue that needs attention Tap the name of a video input to open the source details in a thumbnail vi...

Page 84: ...listics with samples averaged every 10 ms The maximum average in each 100 ms period is displayed as a series of colored bars The following table describes the levels at which the meter changes from green to yellow and red Table 15 Audio VU meter levels Color Decibel range Red 0 to 9 dBFS Yellow 9 to 18 dBFS Green 18 dBFS and lower Show or hide video inputs in the list You can pick which video inpu...

Page 85: ...d frame rate You can enable and disable a video output port as well as choose if you want to display a channel or a video source You can also enable or disable the audio volume for the output port However you cannot hide video output ports from displaying on the Dashboard To configure the output port audio using the Admin panel see Disable or enable audio and output port volume l Green text means ...

Page 86: ... don t include the audio VU meter You can change these defaults in the Admin panel See Video output ports to learn more about advanced level video output configuration using the Admin panel To configure a video output port and enable or disable the audio 1 Tap Video outputs to display the video output configuration menu 2 Tap the text field beside the output port and select a channel or source fro...

Page 87: ...ng for channels using the buttons in the Channels section When a channel is not currently streaming or recording the buttons are gray and their respective timers are set to 00 00 00 If streaming isn t configured for a channel the streaming button displays as Not set See Streaming a channel directly to viewers to learn how to configure streaming for a channel using the Admin panel l The left most b...

Page 88: ...e streaming button turns blue when the channel is streaming and the timer s clock increments l The recording button turns red when the channel is recording and the timer s clock increments Streaming and recording control buttons also appear below the Dashboard monitoring panels when they re configure to display a channel You can use those control buttons to start and stop streaming or recording fo...

Page 89: ...anel To start recording simply tap the recording control button for that multi track recorder The button turns red when the multi track recorder is recording and the timer s counter increments Tap the button a second time to stop recording Switching mixing using Epiphan Live The Live Switcher view in Epiphan Live is a simple interface that lets you live switch between layouts while streaming and r...

Page 90: ...nd the Admin panel when clicked 3 Preview panel Displays a preview of a selected layout which is outlined with a green border When you click the Switch button this preview layout becomes the live layout See Switching while live streaming and recording using Epiphan Live for more information 4 Live view panel Displays the active live layout that is currently being streamed or recorded The live layo...

Page 91: ...han Live The Switcher interface lets you easily live switch between custom layouts with the simple press of a button To switch layouts while live streaming and recording 1 Log in to Epiphan Live The Dashboard view opens by default See Access Epiphan Live using a web browser or mobile device 2 Tap the Menu icon in the upper right corner of the Dashboard screen and tap Switcher to open the Switcher ...

Page 92: ...l are displayed in a carousel along the bottom of the screen The layout that is live is displayed in the Live panel on the right side of the interface see About the Switcher interface 4 In the carousel tap the layout that you want to switch to next That layout is loaded into the Preview panel 79 ...

Page 93: ...el to the Live panel The layout that was in the Live panel moves to the Preview panel so that it s ready for the next time you switch 6 To load a different layout into the Preview panel tap another layout in the carousel Your recordings All recordings made using Epiphan Live are saved to the Your recordings panel 80 ...

Page 94: ...file selects it so that it can be managed through the other tools on the page You may also download or delete an individual file by using the action items at the end of the file line Tap the file name to rename the file 4 Page indicators The page number indicates which page of results you are currently viewing and how many pages of results are there The buttons allow you to move between pages one ...

Page 95: ...Epiphan Live See The Admin panel and Epiphan Live for details about how to use these interfaces and how to access the local web versions About remote login and control Perform secure remote rescue troubleshooting channel configuration and more when you pair Pearl 2 to your free AV Studio account Remote login access to your Pearl 2 is available as soon as you pair Pearl 2 to AV Studio see Pair and ...

Page 96: ... Studio to permanently go offline For information about how to use AV Studio and perform quick low touch video editing and deliver the rendered recordings conveniently from the cloud see Using AV Studio to control Pearl 2 Enable or disable AV Studio for remote login Pairing Pearl 2 to your AV Studio account for remote login and control is enabled by default You can disable the AV Studio feature fo...

Page 97: ...earl 2 For more information see Using AV Studio to control Pearl 2 You can pair Pearl 2 directly using the Admin panel or you can add Pearl 2 as an encoder manually from within AV Studio by entering Pearl 2 s device ID paring code To add Pearl 2 as an encoder manually in AV Studio go to the AV Studio online user guide You can unpair Pearl 2 using either the Admin panel or directly within AV Studio...

Page 98: ...e in AV Studio To pair and unpair Pearl 2 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select AV Studio The AV Studio status page opens The pairing code device ID for Pearl 2 is shown as well as a link to pair the device 3 Select Click to pair The AV Studio login page opens in a new tab https go avstudio com 4 Login to your existing AV Studio acc...

Page 99: ...el It s really convenient to remotely control live switching recording and streaming from anywhere using the cloud versions of Epiphan Live and the Admin panel You can access the cloud versions of the Admin panel and Epiphan Live from any location that has access to the Internet after you ve paired Pearl 2 to AV Studio see Pair and unpair Pearl 2 from AV Studio After you ve logged in to the cloud ...

Page 100: ... top header bar click Encoders The list of encoders opens 3 Click Remote login beside the Pearl 2 encoder entry A new tab with the cloud Admin panel login opens in your browser 4 Enter your Admin panel login credentials to log in to the cloud version of the Admin panel The default administrator username is admin 5 Click Epiphan Live in the upper right corner The Epiphan Live dashboard opens in a n...

Page 101: ...iting for fast turn around and cloud delivery of recorded conferences break out room sessions seminars and more When Pearl 2 is paired with AV Studio you can l Preview channels remotely l Start and stop channel recording directly in AV Studio l Upload and post process recordings using the AV Studio Scene Editor Some costs are incurred when uploading recordings to a pay as you go AV Studio account ...

Page 102: ...new encoder instance is created in AV Studio The previous encoder instance for Pearl 2 remains permanently offline You can still access recordings that were previously uploaded and any scenes that were previously created for a Pearl 2 encoder instance that is permanently offline in AV Studio Deleting an offline encoder instance in AV Studio removes all uploaded recordings and scenes that were crea...

Page 103: ...tely start and stop recording the channels on Pearl 2 directly in AV Studio from either the Encoders page or from the Encoder s detailed status page Important considerations l Recordings do not automatically upload to AV Studio by default You can manually start uploading using AV Studio Once uploading is enabled recordings continue to upload automatically until you select stop uploading l Some cos...

Page 104: ...t of encoders opens 3 Select the row for the channel you want to record and do one of the following a Click Record in the right side panel When you re done recording click Stop recording b Click Details in the thumbnail or click the three dots and choose Details The Encoder Status page opens c From the Encoder Status page click Start recording to remotely start recording the channel on Pearl 2 The...

Page 105: ...he Admin panel Recordings are permanently removed from Pearl 2 after the files are uploaded to AV Studio For more information about AV Studio see the AV Studio online user guide Important considerations l Pearl 2 must be paired to AV Studio to view the AV Studio upload queue using the Admin panel l Recordings do not automatically upload to AV Studio by default You can manually start uploading usin...

Page 106: ...o encoding settings for a channel using AV Studio for Pearl 2 when it is paired with AV Studio You can set l Frame size Manually select a fixed resolution for the channel to use when streaming recording and for output to a confidence monitor Options include 1920 1080 1280 720 and 640 360 For more options and custom frame size settings use the Admin panel see Configure encoding l Video bitrate If u...

Page 107: ...o to have left and right stereo channels combined so that when you listen to the streamed or recorded audio the same blended sound comes through both the left and right channels If you have only one mono analog input use the left XLR RCA jack and select mono encoding to have the same sound come from both the left and right channels If stereo sound is chosen the sound will only come through on the ...

Page 108: ... the channel The channel settings on Pearl 2 change automatically after you select the new values here The amount of time it takes for the selected option to update on the Settings tab depends on the speed of your Internet connection and how often your connection refreshes Allow some time for the selected option to update 95 ...

Page 109: ... covers how to access status information and monitor the performance of your Pearl 2 Topics include l Rackmount installation l Configure network settings l Configure network security l Tether to a mobile network l Configure date and time l Audio input ports l Video output ports l Feature add ons l Set up Kaltura CMS integration l Configuration presets l User administration l Status and monitoring ...

Page 110: ...ctly into a 19 inch rack For the smaller portable Pearl 2 model you can purchase our optional rackmount shelf for installation in a rack Instructions for the rackmount shelf are included with the shelf To install Pearl 2 Rackmount or Pearl 2 Rackmount Twin in a 19 inch rack 1 Ensure you have the correct bolts needed for your rack not included Pearl 2 s rackmount holes are sized to work with both t...

Page 111: ...locking a port will cause the service that uses that port to fail It is possible to use the Admin panel to change the default ports that are used for some services Table 17 Default incoming network ports for Pearl 2 Port or range Protocol Description 21 TCP FTP server if enabled See Local FTP server 22 TCP SSH for remote support See Configure remote support 80 TCP HTTP HTTPS for web based access t...

Page 112: ...Random in range 50000 to 65000 TCP UPnP media server if enabled Each time the UPnP server is started a random TCP port in this range is used to enable connections with other UPnP devices 5353 UDP For multicast DNS discovery See Connect using a DNS based service discovery 8000 to 8000 x 1 TCP For Flash FLV live stream and MPEG TS streaming on your network where x is the number of channels configure...

Page 113: ...anged You may need to share this value with your system administrator Current IP Address Reflects the current internet protocol address IP address of the system This value is either obtained from the DHCP server if using DHCP or is the configured static IP address Pearl 2 supports IPv4 addresses It does not support IPv6 addresses To view network information using the Admin panel 1 Login to the Adm...

Page 114: ...rmation Configure a static IP address There are two ways you can set up Pearl 2 to use a static IP address l From the Network configuration page using the Admin panel l From the Settings menu using the touch screen on Pearl 2 TIP Using the touch screen you can choose to apply a configuration preset that contains a static network IP See Configuration presets Only IPv4 addresses are supported Pearl ...

Page 115: ...net mask this value denotes a range of IP addresses Obtain this from your network administrator from another computer on the same subnet or calculate the value using an online subnet calculator Default gateway The network node that serves as an access point to the rest of the network This value cannot be blank unless you are using DCHP Specify the system s IP address if you don t have a default ga...

Page 116: ...intenance page 5 After the system has finished rebooting use the new IP address to log back in to the Admin panel as admin and verify that all changes were applied To configure a static IP address using the touch screen 1 Tap the gear icon to open the System settings screen If the control icons aren t showing tap anywhere on the touch screen 2 Tap Network The Network settings page opens The curren...

Page 117: ...m settings See Perform a factory reset l Load a configuration preset file that uses DHCP networking See Apply a configuration preset using the Admin panel or Apply a configuration preset using the touch screen l Change the network settings manually using either the touch screen or the Admin panel To manually select DHCP as the network type using the touch screen 1 Tap the gear icon to open the Sys...

Page 118: ...tatic address Only select this option if you ant to use the configured static IP address instead MTU Size The maximum transmission unit MTU specifies the maximum packet size for transfer on the network The default value is 1500 which is the largest value allowed by Ethernet at the network layer It s best for all nodes in your network to use the same value Only change this value if you know that ot...

Page 119: ...he Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select Security The Security configuration page opens 3 Under HTTPS configuration change the default HTTP and HTTPS port numbers Click Apply when you re done Secure connection HTTPS must be checked before you can change the HTTPS port 4 Reboot Pearl 2 when prompted After the system has f...

Page 120: ...k administrator and provide them with the IP address and MAC address of your Pearl 2 otherwise contact Epiphan Video support for assistance To ping or traceroute an IP address 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select Network The Network configuration page opens 3 Enter the IP address of Pearl 2 into the Address field and click ping or ...

Page 121: ...t 5557 to discover the Pearl 2 devices on your network You can disable Pearl 2 port 5557 using the Admin panel so that your Pearl 2 is not discoverable on that port To disable the discovery utility port 5557 using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select Network The Network configuration page opens 3 Uncheck Make this d...

Page 122: ...P TLS l EAP TTLS Important considerations l If TLS authentication is used on the network then you need to get a user certificate and a user private key from the network administrator and upload those to Pearl 2 as part of this procedure l Before you proceed with this setup check that the network server s signed CA certificate appears in the list of CA certificates on Pearl 2 and is valid see Manag...

Page 123: ...ed if PEAP or EAP TLS is the EAP method Table 21 Authentication methods EAP method Authentication method PEAP EAP MSCHAPv2 EAP TLS TLS EAP TTLS EAP MSCHAPv2 TLS PAP 6 Enter the network access User name and Password to use for this device Available fields depend on the EAP method that is selected 7 If TLS is chosen as the Authentication method upload a user certificate and a user private key You ca...

Page 124: ...security and manage user certificates You can add more CA signed and self signed certificates using the Admin panel as well as delete any certificates that you ve uploaded You cannot delete any of the built in CA certificates that came preloaded on Pearl 2 To manage CA and self signed certificates on Pearl 2 using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2...

Page 125: ... Epiphan Video comes preloaded on Pearl 2 You can upload your own certificate and private key and use those as well as delete them However you cannot delete the default self signed certificate that comes preloaded onPearl 2 If you attempt to access the web based Admin panel using a web browser and the required security certificate isn t found in the list of certificates loaded on Pearl 2 a warning...

Page 126: ... 2 when you try and connect to Pearl 2 using a web browser you ll receive a warning that the device isn t trusted 6 Click Apply when you re done 7 Reboot Pearl 2 when prompted After the system has finished rebooting log back in to the Admin panel as admin and verify that all changes were applied If you need to delete the certificate you uploaded and the private key click Delete certificate or clic...

Page 127: ...ast actively published streams to CDNs are closed and reconnected via the secondary network mobile or Ethernet automatically as long as the publishing server is accessible from the new network However be aware that some publishing servers such as Facebook and YouTube will end the live streaming session if the stream drops AFU to a connected USB memory device does not copy recorded files to the con...

Page 128: ...rruptions mobile data will continue to be used until the mobile network is down or publishing is restarted Prefer tethering When chosen the system tries to use the mobile network tethering first It switches to use Ethernet hard wired when the mobile network is no longer available To prevent viewer interruptions Ethernet data will continue to be used until the Ethernet network is down or publishing...

Page 129: ...l Manually set the date time and zone View the current date and time settings There are two ways to view the current date and time settings of Pearl 2 l From the Date and Time page using the Admin panel l From the Settings menu using the touch screen on Pearl 2 You can manually set the date and time change the time zone and set up for a local Network Time Protocol NTP server from the Date and Time...

Page 130: ...ime is set manually If time is not being set manually a time synchronization protocol is used Date The current date This is the current date even if the radio button Set time manually is not selected Time The current time This is the current time even if the radio button Set time manually is not selected To view the current date and time using the touch screen 1 Tap the gear icon to open the Syste...

Page 131: ...the time synchronization source for Pearl 2 For more information about NTP and to find NTP servers refer to http support ntp org bin view Servers WebHome RDATE RDATE is a tool for querying the current time from the network It is generally considered obsolete and has been replaced by NTP It s offered here for backwards compatibility purposes PTP v1 The Precision Time Protocol PTP is used for clock ...

Page 132: ... 1 PTP at multicast address 224 0 1 130 Alternative 2 PTP at multicast address 224 0 1 131 Alternative 3 PTP at multicast address 224 0 1 132 5 Click Apply Manually set the date time and zone Pearl 2 uses NTP for time synchronization by default However you can manually set the date and time for Pearl 2 using the Admin panel You can also set the time zone Pearl 2 uses the Eastern Canada time zone b...

Page 133: ...e of the audio sources using the Admin panel Topics include l Configure audio ports for stereo or mono l Assign audio sources to an input l Adjust audio gain and delay l Mute audio For details about the audio inputs see AV inputs Configure audio ports for stereo or mono The four XLR professional line level inputs are configured as two stereo pairs by default XLR A left and right stereo pair and XL...

Page 134: ...ces in Pearl 2 These shared audio sources appear in the same configuration menus in the Admin panel and appear under the same audio input label in the user interfaces The audio sources that share resources are l XLR B left and right ports l RCA left and right ports Both the XLR B left right and RCA left right audio sources appear under the label Analog B Audio You can assign one or both audio sour...

Page 135: ...as the length of audio cables or the configuration of your equipment The audio delay feature helps you adjust audio coming from external sources so that your video and audio sources are synchronized when captured streamed and recorded By default there s 0 ms of delay applied to your audio sources You can set the amount of delay for any audio source using the Admin panel and apply from 300 ms and 3...

Page 136: ... suggested gain to the audio input to get an average signal to register at a nominal level in the VU meter i e where the green bars change to yellow The actual amount of gain needed depends on the strength of the original audio signal 1 To avoid unwanted signal noise on the RCA ports we recommend adding no more than 12dB of gain to the RCA ports or when XLR B RCA is used see Assign audio sources t...

Page 137: ... Admin panel For analog audio ports that are configured as mono inputs you can mute each port separately Some audio input ports share internal audio processing resources in Pearl 2 Muting an audio input that shares internal resources mutes all the associated audio sources The following table lists the audio input ports that share internal processing and the results of applying mute Table 27 Muting...

Page 138: ... mono mode Analog B audio Right muted Both the XLR B right and RCA right ports are muted The XLR A left and RCA left ports are not muted To mute an audio source 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Inputs menu select an audio source The audio configuration page for the audio source opens 3 Check Mute to mute the audio source or uncheck Mute if you no longer...

Page 139: ...Pearl 2 User Guide Mute audio 4 Click Apply 126 ...

Page 140: ... video source on the output port l Preview the video output port l Disable the video output port l Disable or enable audio and output port volume l Display and reposition the audio VU meter l Rename a video output port l Mirror the video output port display About video output ports Pearl 2 s rear panel includes two HDMI video output ports HDMI 1 is set to show Auto A and HDMI 2 is set to show Auto...

Page 141: ...s source l When using the video output port for confidence monitoring some delay can be expected For a 1080p video source the average delay on the video output port is approximately 100 ms For a 1080p channel the average delay on the video output port is approximately 300 ms The actual amount can vary depending on the setup l When the output port settings are changed or when an external monitor is...

Page 142: ...r video source to the video output port and adjust the video output resolution aspect ratio and choose to send the audio using the Admin panel The video output port frame rate is set automatically to the channel s configured frame rate However when sending a video source to the video output port you have the option to configure the frame rate of the video output port For channels with audio you ca...

Page 143: ... Set the output to the same resolution as the channel or video source If that resolution is not supported by the display the video output port will negotiate a new resolution with the display generally this ends up being the display s default resolution Destination default This is the default value Each display has a preferred resolution and when you choose this setting the video output port will ...

Page 144: ...d for no audio with the video b Optional For channels with audio enabled adjust the volume Enter a value from 0 to 100 percent in the Audio volume field c Optional For channels with audio enabled choose whether or not to display the audio meter from the Audio meter drop down d If displaying the audio meter select horizontal or vertical from the Audio meter orientation drop down to change the orien...

Page 145: ...opying It doesn t reflect black bars the audio meter or actual aspect ratio resolution on the display If the video output port is showing a source and that source has no signal the source s no signal image is displayed If the video output port is showing a channel and that channel is unavailable or has no signal a no signal message is shown for 2 5 seconds then the display output is changed to a b...

Page 146: ...ource for your video output port audio for that channel is also encoded and sent over the port by default You can disable the audio on the output port using the Admin panel You can also adjust the volume of the audio on the video output port using the Admin panel If you re displaying a video input as the source for your video output port you can select an audio source and adjust the volume Audio i...

Page 147: ...o 100 percent in the Audio volume field c Optional For channels with audio enabled choose whether or not to display the audio meter from the Audio meter drop down d If displaying the audio meter select horizontal or vertical from the Audio meter orientation drop down to change the orientation of the displayed audio meter 4 For input sources do the following a Select an Audio source from the drop d...

Page 148: ...eter When sending a channel with audio over the video output port you can choose whether or not to display the audio VU meter using the Admin panel You can also determine the position and orientation of the audio meter Audio pass through adjusting the volume and displaying an audio meter are only supported when a channel is the selected video source To configure the audio meter for the video outpu...

Page 149: ... can also select an orientation horizontal or vertical in the Audio meter orientation field 5 Click Apply Rename a video output port Using the Admin panel or Epiphan Live you can easily change the video output port default name from HDMI 1 and HDMI 2 to something more suitable For example Projector Output or Confidence Monitor To change a video output port name 1 Login to the Admin panel as admin ...

Page 150: ...inal video source on the output port so that it appears reversed on the connected display To mirror the video source on the video output port 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Outputs menu click the output port you want to mirror The video output port configuration page opens 3 Check Mirrored to flip the video source s orientation on the display port Unc...

Page 151: ...Pearl 2 User Guide Mirror the video output port display 138 ...

Page 152: ...d the 4K feature add on Add ons overview Pearl 2 add ons are listed in the Admin panel when you click Firmware upgrade from the Configuration menu A 4K feature add on shows the name and description for each feature add on that is available for purchase and installation Add ons must be purchased installed and activated before their features can be used If you have already purchased an add on either...

Page 153: ...om website and purchase that specific feature Install purchased add ons After you ve purchased one or more feature add ons you must install and activate it before you can use the features For Pearl 2 Rackmount Twin you only need to purchase the add on once but you must perform the install and activation process for each system To install purchased add ons Click Install purchased add ons from the F...

Page 154: ...th a Purchase button next to it has already been purchased click Install purchased add ons If no add ons are ready to be activated and installed a message appears After you ve activated your feature add ons and the system reboots the Purchase button beside those features is replaced by an Activated indicator Current list of add ons As of firmware 4 0 1 the 4K feature add on is the only add on avai...

Page 155: ...n the 4K add on was included automatically in some systems If you purchased the full version of Pearl 2 or an early copy with firmware 4 0 0 the 4K add on was included with your purchase and is automatically activated so in those cases no action is required About 4K on Pearl 2 Pearl 2 supports resolutions from low res SD to 4K which means that you can use Pearl 2 to capture both DCI 4K and 4K UHD ...

Page 156: ...Pearl 2 User Guide 4K feature add on 143 ...

Page 157: ...duled webcasting live streaming events Once enabled you can register Pearl 2 as a resource and assign it a unique name It may take some time for Kaltura to display a newly registered resource depending on how busy the Kaltura system is when you register The resource name you assign to Pearl 2 should be unique A default resource name that includes the serial number of your Pearl 2 helps to ensure t...

Page 158: ...ppear in Kaltura for this device The default resource name includes the serial number of your Pearl 2 6 Click Register device If you get the error Unable to register device Error while starting session for partner ensure that you ve entered the correct Kaltura administrator secret and try registering Pearl 2 again What s next Choose which Pearl 2 channels to record for this resource see Select cha...

Page 159: ...diaSpace Important considerations l You can not start ad hoc manual Kaltura events when CMS is disabled or when Pearl 2 has been deregistered l When CMS is disabled or Pearl 2 is deregistered existing scheduled events that are associated with the device do not record or stream l If Pearl 2 is deregistered existing events associated with that device lose the association You must select a new resour...

Page 160: ...ra a warning message appears when you try to apply the new resource name to Pearl 2 l If there s only one other registered resource with that name you re prompted to choose whether or not to take over the events for that other resource If you do take them over Kaltura transfers all scheduled events from that other device over to Pearl 2 l If more than two other resources are already registered wit...

Page 161: ... you do take them over Kaltura transfers all scheduled events from that other device l If more than two other resources are already registered with the same resource name in Kaltura registration fails You re prompted to choose a different resource name and to try registering Pearl 2 again This works well when you want to change the encoder in a room but retain all the existing schedules and record...

Page 162: ...ss to the Kaltura Management Console KMC l Your Kaltura partner ID l Your Kaltura administrator secret l Your Kaltura user ID To enable Pearl 2 as a resource and register with an existing resource name using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click CMS The Content management system configuration menu opens 3 From the Cho...

Page 163: ...t configuration presets Configuration presets are groups of settings that get applied to the system leaving other important settings intact They make it easy to manage multiple Pearl 2 systems and shared spaces like a studio a breeze to set up and maintain a consistent setup each time you go to use your Pearl 2 Configuration presets let you quickly apply settings to your Pearl 2 so you can reconfi...

Page 164: ... and create custom channel configuration presets for several different keynote speakers each with a different setup and then apply them later when you need them For example you could create two configuration presets called Session 1 and Session 2 Each session could include things like custom backgrounds images and logos channels and layouts metadata streaming settings network settings and automati...

Page 165: ...w configuration preset is applied if AFU is not yet complete but the channels reflect the newly loaded session s background file name and presenter name Configuration preset considerations There are important considerations that you should know before you start using configuration presets including l Access to presets and privacy considerations l The potential to lock the touch screen l Channel an...

Page 166: ...edia or recordings that belong to other users Media files that you ve uploaded to Pearl 2 logos background images etc are included in the configuration preset and must be present on the system when creating a preset that includes the Channels group otherwise a failure is reported Locking out the touch screen The touch screen configuration group includes all the security settings for the touch scre...

Page 167: ...d when channels or recorders are not recording or streaming those channels and recorders will not be recording streaming when the preset is applied This means a channel or recorder may stop recording or streaming as a result of applying the preset For example when applying a preset with channel 3 set to record the same example applies for streaming l If channel 3 exists prior to applying the prese...

Page 168: ...files Using our previous example if you delete one of the five recordings from channel index 1 you ll find that even after applying different presets channel 1 will have only four recorded files Deleting channels and recordings Recorded files are stored on the system based on their channel or recorder number All files saved for channel index 1 are in one folder and all files for recorder index 2 a...

Page 169: ... However you risk having two active Pearl 2 resources with the same identity which can effect recording and the content that s uploaded to Kaltura for scheduled events To remove the risk of having two active devices with the same registered resource identity in Kaltura we recommend powering down one of the Pearl 2 resources then disconnect it from the network and consider performing a factory rese...

Page 170: ...P SCP private keys are included in encrypted format in the automatic file upload preset EDID EDID settings for sources Applying configuration presets with this group automatically applies the included EDIDs This process can take a while Output ports All configuration settings for the output ports Touch screen Permitted touch screen use settings CMS Include CMS settings for Kaltura The Factory defa...

Page 171: ...eated configuration presets ü Removes Kaltura CMS registration information ü ü Removes records for all scheduled and completed CMS events ü ü Deletes all branding files ü Resets all Source settings ü ü Resets EDID to factory ü ü Deletes all SCP SFTP identities ü ü Deletes all LDAP settings ü ü Deletes all Automatic file upload settings ü ü Returning Pearl 2 to the factory defaults or performing a ...

Page 172: ...tion groups for which settings are included in each group After you re finished configuring your Pearl 2 it s good practice to save a full backup with all groups selected so that you can restore your full configuration at a later date Configuration presets that include network or system settings require a system reboot when applied Important considerations l If you try to save a configuration pres...

Page 173: ...uter and then import it to another Pearl 2 see Export and import configuration presets and you can Apply a configuration preset using the Admin panel Apply a configuration preset using the Admin panel When you apply a configuration preset the system settings for all included configuration groups are updated Other settings on the system are not affected For example if you apply a preset that includ...

Page 174: ...configuration preset name The term all means all groups are included Otherwise groups are listed individually You may apply multiple presets one after another If you apply two or more configuration presets that include a particular configuration group the settings for that group from the last applied preset are the active settings In short last in wins To apply a configuration preset using the Adm...

Page 175: ...tain the network configuration group can also be applied using an alternative method which is described at the end of this topic To apply a configuration preset using the touch screen 1 Tap the gear icon to open the System settings screen If the control icons aren t showing tap anywhere on the touch screen 2 Tap Configuration Presets A list of all the saved presets appears The configuration preset...

Page 176: ...resets to display the list of saved configuration presets that you can choose from Configuration presets that contain only the network configuration group are listed when you use this method Export and import configuration presets You can download configuration presets to your local computer then upload and apply the preset to other Pearl 2 systems or save the configuration preset as a backup of y...

Page 177: ...presets section click the Download button next to the configuration preset you want to export The configuration preset file with extension preset is saved to your admin workstation in your browser s download folder Import a configuration preset To import a configuration a preset 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click Maintenance The m...

Page 178: ...nfiguration preset using the Admin panel or Apply a configuration preset using the touch screen Update a configuration preset To update a configuration preset and add or remove different configuration groups using the Admin panel you simply creating a new configuration preset with the same name so that it overwrites the existing one To update a configuration preset 1 Login to the Admin panel as ad...

Page 179: ...You can delete all configuration presets at once by doing a factory reset or you can delete individual configuration presets from the Maintenance page You cannot delete the Factory default configuration preset To delete a configuration preset 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select Maintenance The maintenance page opens 3 Click Delete...

Page 180: ...Pearl 2 User Guide Delete a configuration preset 167 ...

Page 181: ...e are three Pearl 2 user levels l Administrator l Operator l Viewer No password is assigned to these user levels by default and you cannot change the default user names or disable these user levels When you log in to Pearl 2 you must log in as one of these three user levels Private profiles with individually set passwords are not used You can set an access password for each user level using the Ad...

Page 182: ... limited Pearl 2 configuration control The default user name used to log in to Pearl 2 is operator Operators can to do the following l Configure inputs l Control recordings start and stop l Rename download and delete recordings l Switch layouts while live streaming l Perform network diagnostics If an operator does not have the privileges to apply a particular configuration in the Admin panel the A...

Page 183: ...at overrides the global value see Restrict viewer access to channel streams User privileges The following table outlines the privileges for each user level Table 30 User privileges in the Admin panel Action or Menu Option viewer operator admin View Channel Output ü ü ü Channel Operations View Channel Configuration ü ü Rename a Channel ü Configure Stream Channel ü Configure Stream Sources ü Publish...

Page 184: ...erations Enable CMS and register ü Start stop scheduled events ü ü Start stop ad hoc events ü ü View the Events page ü ü System Configuration Operations View System Configuration ü ü Configure Automatic File Upload ü Select External USB Drive Behavior ü Configure FTP Server ü Configure UPnP Sharing ü Configure Network Address ü Configure USB Tethering ü Perform Network Diagnostics ü ü Configure Da...

Page 185: ...Time Until Next Disk Check ü Perform Disk Check ü View Disk Information ü ü Enable disable AV Studio feature ü Upgrade Firmware ü View System Information ü ü Set or change user passwords The admin operator and viewer level users have no assigned password by default For higher security we recommend that you assign a password for at least the admin and operator level viewers as soon as possible Admi...

Page 186: ...o the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select Security The Security configuration page opens 3 Highlight and delete the current password for your selected user Eight dots mask the password regardless of the password s actual length and appears even if no password is set 4 Highlight and delete the confirmation password for the selected user 5 Select ...

Page 187: ...the user whose password you just cleared you are logged out and must log back in without a password If you cleared the viewer s password all viewer streams will pause until they log in without a password To clear a user s password on a specific channel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channel menu select a channel and click Streaming The channel s Strea...

Page 188: ... operator or viewer using the passwords for those accounts LDAP replaces the local viewer account instead of working side by side with it when LDAP is enabled and the viewer account has no password either there is no global viewer password configured or the channel overrides the global password with a blank password In this case the viewer must authenticate with LDAP and cannot use the default vie...

Page 189: ... for entries The system will search this object and the whole subtree starting at the base DN 8 Optional By default the search attribute is uid which is suitable for a unix environment You can specify a different value in the Search attribute field if needed For Active Directory environments specify userPrincipalName The value of this attribute must be unique in the Base DN 9 In the Administrators...

Page 190: ...mpt to log in to the system the system name is shown and a second time to log in to the channel the channel name is shown Change the logged in user After you log in to the Admin panel as an Administrator or Operator your browser remembers this configuration and automatically logs you in using the same user account the next time you log in to Pearl 2 To log in using a different user account 1 In th...

Page 191: ...rmitted IP address and must also supply the user name viewer and password before they can view the broadcast To restrict access by IP address you need to know the IP addresses or range of addresses for your viewers By default all IP addresses are allowed to connect to the broadcast If a user attempts to connect to the stream from a disallowed IP address access is denied If there s an attempt to co...

Page 192: ...e Description Allow list with distinct IP addresses The simplest allow deny list is to use the list of known IP addresses to craft a list of allowed IP addresses All other addresses are denied access to the broadcast For example if your system is accessible on your local area network LAN and you want to make sure only the CEO s specific desktop laptop and tablet computers with IP Addresses 192 168...

Page 193: ...Add these IP addresses to the list as follows Allow 192 168 1 200 192 168 1 250 192 168 1 50 192 168 1 51 192 168 1 75 Your list can have multiple ranges and multiple distinct IP addresses provided they are separated by commas Allow list with a range of IP addresses distinct IP addresses and an exception Building on the previous examples consider a situation where you want the CEO s computers 192 ...

Page 194: ...ny list can specify a range of IP addresses and can specify multiple ranges or distinct IP addresses in a comma separated list Deny list with a range of IP addresses Consider a situation where you want every computer on the network to access the broadcast with the exception of the CEO s desktop laptop and tablet computers Additionally boardroom computers should not be permitted with the exception ...

Page 195: ...ect headphones or external speakers to the 3 5 mm audio jack on the front panel of Pearl 2 To monitor the audio for a specific channel just select the channel using the touch screen The audio you hear depends on which layout is currently live because different layouts can have different audio sources configured To adjust the volume tap the headphones icon using the touch screen See Monitoring audi...

Page 196: ... touch screen once to turn it on and tap again to display the controls Table 35 Grid view indicators Item Description Streaming and recording indicators Streaming left and recording right indicators appear in the top right corner for each channel no dots Streaming is disabled and recording is stopped Streaming is stopped and recording is stopped Streaming is started and recording is stopped Stream...

Page 197: ...averaged every 10 ms The maximum average audio level in each 100 ms period is displayed using colored bars l RED 0 to 9 dBFS l Yellow 9 to 18 dBFS l Green 18 dBFS and lower You can do more monitoring for a specific channel when you select a channel from the grid view Just tap the channel you want to monitor from the grid view and the channel view opens Table 36 Individual channel view indicators I...

Page 198: ...r the channel uses quasi peak ballistics with samples averaged every 10 ms The maximum average audio level in each 100 ms period is displayed using colored bars l RED 0 to 9 dBFS l Yellow 9 to 18 dBFS l Green 18 dBFS and lower To monitor a different channel tap the right or left arrows on the channel view to see the next or previous channel If the touch screen controls aren t showing tap anywhere ...

Page 199: ...deo grabber number l Firmware version Network Information l IP Address l MAC Address Device Status l System date l System time l Uptime l Temperature in degrees Celsius Storage Information when available l Disk space available l Pictogram of available disk space To open the System Status screen 186 ...

Page 200: ...uch screen 2 Tap System Status to see the System Status page 3 Tap Back to return to the System Settings screen or the Home icon to return to the channel view If the system settings control icon won t appear when you tap the touch screen it may be disabled See Configure the touch screen to enable system information 187 ...

Page 201: ...el 2 From the Configuration menu click Info The system information page opens View 802 1x network connection status messages When you first connect your Pearl 2 to a network the status of the connection is displayed on the System Status touch screen see View system information using the touch screen You can also check the network status from the Network menu using the Admin panel Network status me...

Page 202: ...he 802 1x network failed If you attempt to connect to a network that isn t 802 1x enabled when 802 1x is configured on Pearl 2 a consistent 802 1x FAILED status message appears on the Network Configuration page in the Admin panel View the video output port status The current status of the video output port and attached video display appears at the top of the video output port configuration page Yo...

Page 203: ...or not functioning Source is currently unavailable The video output port is configured to display a channel that no longer exists Change the source See View the video output port status Starting The video output port is configuring the display and will shortly output the first frame Running at w h The video output port is functioning at the specified resolution You can also view video output statu...

Page 204: ...abled l In Progress files are in queue to be transmitted for upload according to specified time interval within the next 6 12 or 24 hours See Enable AFU and set parameters l Error an error has occurred with the AFU 2 Protocol Provides the configured AFU protocol l FTP l RSYNC l CIFS l SCP l SFTP l AWS S3 Client l WebDav l External USB drive 3 Queue Displays the number of files currently in the AFU...

Page 205: ...ible on the touch screen tap the screen once to activate the control buttons If the system settings button is still not visible it is disabled in the system s touch screen configuration See Configure the touch screen to enable system information 2 Tap the arrow icon in the lower right corner of the screen to go to the second Settings page 3 Tap Automatic File Upload to display the AFU Status page ...

Page 206: ...s menu to see up to 90 days of upcoming scheduled events and up to 90 days of ongoing and completed events for this Pearl 2 resource Click the page arrows at the bottom of each list to navigate through multiple pages The Events page updates to show new Kaltura events every hour Click Refresh schedule at any time to manually update the Events page The Events page only displays when CMS is enabled o...

Page 207: ... the Events screen The icon only appears when Kaltura CMS is enabled on Pearl 2 The Events screen displays automatically on the touch screen of Pearl 2 about five minutes before a scheduled event starts For events with more channels than can be previewed at the same time on the touch screen an arrow appears so you can scroll through a carousel of channel previews The Events touch screen does not d...

Page 208: ... covers how to create channels and add custom layouts so that you can capture stream and record exactly what you want how you want Whether that s a simple channel with a single video and audio source or channels that have multiple video and audio sources and custom layouts like picture in picture Topics include l What is a channel l Channel layout examples l About automatic channels Auto A and Aut...

Page 209: ...with images company information corporate colors and time stamps just to name a few possibilities You can even apply chroma key effects to either one or to all your input video sources at the same time When you use the custom layout editor to create multiple layouts in a channel you can live switch between the different layouts while recording streaming and displaying the channel on a confidence m...

Page 210: ... a new file is started If you delete all the layouts in a channel until there is only one layout left and that layout has only one video source assigned then the channel name changes back to the name of the video source For example Channel 1 changes to HDMI A To avoid channel name changes we recommend that you rename the channel to a custom name Changing the channel name to a custom name ensures t...

Page 211: ...tom left corner To get this look Upload an image with transparency Using the custom layout editor add one video source to the layout select keep aspect ratio and stretch to fill the entire layout area Then add the image to the layout and drag it where you want it to appear on screen One source with a text overlay in the bottom right corner To get this look Using the custom layout editor add one vi...

Page 212: ... entire layout area Then add your two video sources to the layout adjusting their size and position as needed Lastly add the logo to the layout and move it in to position For the second video source use the Crop tool to crop the second source to a square aspect ratio Examples including a 4x3 video source Layout example Description One 4x3 video source at the full size of the channel To get this lo...

Page 213: ...ground image you can do this from the Media page or the Layouts page for the channel Follow the steps from the first 4x3 example to add the video sources then use the Crop tool to crop the second source to a square aspect ratio About automatic channels Auto A and Auto B To get you started as quickly as possible Pearl 2 comes pre configured with two channels Auto A and Auto B Simply plug a source i...

Page 214: ...igure these channels by logging into the Admin panel and accessing Auto A and Auto B using the links under the Channels menu You can delete the Auto A and Auto B channels but they will re appear upon factory reset or when loading the default configuration profile Which signal is used for Auto A or Auto B Pearl 2 has video input sensing which means that it knows when a video signal is received from...

Page 215: ... editor Auto A will switch to SDI video with SDI audio If all the connected sources lose signal at the same time i e for the example above when SDI loses video signal and no other video signal is found on the HDMI source no change is made and the auto channel continues to use the current source In this case a no signal image is displayed for viewers You can see which video and audio sources are co...

Page 216: ...recommend you set the frame size to a fixed size instead of using the default setting The default setting automatically sets the channel frame size to match the frame size of the video source Changing the frame size to a fixed value ensures that you don t experience any stream interruptions if the frame size of the video source changes like when switching between different layouts that contain a s...

Page 217: ... automatic channel as you would any other channel To change the video source for the two auto channels just select a different video source using the custom layout editor see Add video sources or a channel as a source The channel name automatically changes to the name of the selected video source if there s only one source in that channel For important information about changing the channel name s...

Page 218: ...lt If you want to change the aspect ratio for your channel see Configure encoding Each additional channel and layout consumes additional CPU processing capacity of Pearl 2 see Optimum CPU performance When you create a channel it s convenient to add your video and audio sources at that time Channels can have one or more video and audio sources This procedure includes basic steps to add a single vid...

Page 219: ...Pearl 2 User Guide Create a channel 3 Click Add new item and select Video Source 4 From the Source settings select a video source in the Source drop down 206 ...

Page 220: ...ick and drag the red and white handles on the corners of the source to re size it in the layout editor area For a single source channel it should fill the entire layout area Alternatively you could enter a value in the percentage boxes that are along the side and bottom of the layout editor area to resize the video source 6 Select an audio source from the list of audio sources 207 ...

Page 221: ...o sources or a channel as a source You can add one or multiple video sources to any of the layouts for your channel using the custom layout editor You can even add the output from another channel as a video input source When you add a channel as a video source in another channel whatever is displaying live in that channel also displays in the other channel This is useful when you need to stream th...

Page 222: ...itching between multiple layouts if the different layouts happen to have different video sources with different resolutions see Configure encoding To add a video source or a channel as a source 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channel menu select a channel and click Layouts The custom layout editor opens 3 In the Layouts list that appears at the top of ...

Page 223: ...side and bottom of the layout editing area to resize the selected item For a channel with only a single video source it should fill the entire layout area For a layout that includes multiple video sources you can move resize or crop each video source to exactly how you want them to appear To layer video sources over top of each other like for picture in picture you can click and drag the video sou...

Page 224: ...ss the Ctrl key on your keyboard while dragging the item with the mouse To use the keyboard Use the arrow keys on the keyboard to move the item up down left or right in the layout Changes are in increments of approximately 5 of the height or width of the layout area Press the Ctrl key while using the arrow keys to make more refined movements To change the size of an image or video source press the...

Page 225: ...oid this you can turn disable one or the other audio port see Assign audio sources to an input l If a channel is selected as the video source for a layout the corresponding audio for that channel is added automatically l You can add multiple audio sources to the same layout However if the two audio sources share all or some of the same audio signals then the common audio signals are amplified l Se...

Page 226: ...nfigure encoding To adjust the gain for an audio input source see Adjust audio gain and delay Duplicate a channel You can duplicate any channel you ve created All settings in the channel you duplicate are recreated To duplicate a channel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Admin panel scroll to the Channels menu option 3 From the Channels menu click Status...

Page 227: ...annel X where X is the index number for the channel To stop a channel name from automatically changing you should assign the channel a custom name using the Admin panel You can change a channel s name from any of the channel configuration pages or using the custom layout editor Auto channels initially have the channel name Auto A and Auto B but if you change the source to something other than an a...

Page 228: ...re associated with that channel You cannot recover recordings for a channel after the channel is deleted We recommend that you stop recording or streaming for the channel before deleting the channel If you have multiple configuration presets deleting a channel removes all recorded files that are related to that channel across all presets For important information about how channels are indexed in ...

Page 229: ...to preview channels l Preview a channel from the Info page l Preview a channel from the Status page l Preview all channels at the same time You can also preview channels using Epiphan Live see Configure Dashboard panels for more information Important considerations l Some web browsers disable auto playback of videos with audio In those cases the audio for the channel being previewed is muted by de...

Page 230: ...anel 2 From the Configuration menu click Info The information window opens 3 Click View for the channel that you want to preview A preview window opens Preview a channel from the Status page You can use the Admin panel to open a preview link for a channel from the Status page The Live broadcast preview can be viewed using web browsers that support HTML5 or Flash You can also see a preview of the c...

Page 231: ...Plus many browsers support short cuts like Ctrl control minus to zoom out and Ctrl control plus to zoom in To preview all channels at the same time 1 Open a new tab in your web browser on the Admin computer 2 Go to the following URL to open the preview web page for your Pearl 2 where ip address is the IP address of Pearl 2 To find the IP address of your system see View system information using the...

Page 232: ...edule How metadata is displayed depends largely on the media player For example VLC stores the metadata in a media information file while other media players scroll the text horizontally from right to left across the bottom of the media player window To add or remove channel meta data 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select a channel and c...

Page 233: ...quality video while using low bandwidth and is the preferred codec to use with the system Motion JPEG Motion JPEG is suitable for live streaming and video however you can experience low quality images while using high bandwidth Motion JPEG does not support audio Table 41 Supported audio codecs and bitrate guidance Value Description AAC AAC is comparable to MP3 and may even provide better sound qua...

Page 234: ... standard for digital audio in computer and other devices such as digital telephone systems Setting the level to match the audio source s level provides the best sound quality and avoids audio resampling Most digital signals HDMI or SDI sources use 48 kHz audio For analog signals 44 kHz provides a good quality audio sample The Flash FLV plugin must be installed for your web browser to play back au...

Page 235: ...each channel using the Admin panel Video encoding settings include l Video codec The video codec determines the type of compression and decompression and also affects the video quality Options are H 264 default and Motion JPEG l Hardware or software encoding Hardware encoding is the default setting and is the recommended encoding for use with Pearl 2 l Encoding level This can be set to High Main o...

Page 236: ...annel at the lower frame size using less bandwidth and producing smaller recorded files You can also add black bars around your video source by adjusting the frame size For example if your video source has a 16 9 widescreen HD format but you need a 4 3 frame size on your output Pearl 2 automatically adds black bars to the top and bottom of the frame if you choose a frame size for the channel that ...

Page 237: ... the interval between 2 to 3 seconds and decrease the key frame interval as the motion increases Try different settings and note changes in the video quality If your video quality is poor and jittery you may need to decrease the interval between key frames If you have unlimited bandwidth and system resources you can choose an option to stream key frames only Frame rate Frame rate reflects the numb...

Page 238: ... configuration page opens 2 Select a video Codec and do one of the following a If JPEG is selected click Page refresh time and enter a time in seconds b If H 264 is selected select a Video encoding preset and a Video encoding profile Item Options Video encoding preset Hardware Accelerated This is the default H 264 encoding preset Choose this setting for best performance Software This matches the d...

Page 239: ...An unstable cable or other disturbance that causes the resolution of the video input signal to change during a live stream can cause the stream to drop Unchecking this feature helps prevent that b Select a Frame size from the list of options or enter a custom frame size in pixels 4 Change the Limit frame rate The default should be adequate in most applications While decreasing the limit may improv...

Page 240: ...rted Note that lower bitrates e g 32 kbps with a 44 kHz signal may result in distorted audio MP3 MP3 provides a common audio format for audio storage Supported values are 22 kHz 44 kHz and 48 kHz Most digital signals HDMI or SDI sources use 48 kHz audio Matching the encoded level with the source level provides the best sound quality by avoiding audio resampling For analog signals 44 kHz provides h...

Page 241: ...have only one mono analog input use the left XLR RCA jack and select mono encoding to have the same sound come from both the left and right channels If stereo sound is chosen the sound will only come through on the left channel 6 From the Audio bitrate drop down choose a birtrate For guidance see audio bitrates For stereo audio we recommend 256 kbps or 320 kbps 7 Click Apply Multi encoding and cha...

Page 242: ...ur switching in one channel i e Channel 1 and then configure Channel 2 to use Channel 1 as a source That way both channel s have the identical program All you need to do now is configure each channel for the encoding settings you want Follow these steps 1 Login to the Admin panel as admin see Connect to the Admin panel 2 Create Channel 1 with your video and audio inputs Add all your live switching...

Page 243: ...u want When you re ready to stream or record you can switch between the different layouts for a more interesting and dynamic presentation Each layout you add to your channel adds overhead to Pearl 2 and more complex layouts consume more of the system s resources So it s a good idea to delete any layouts you re not using Topics include l About the custom layout editor l Add or edit a custom layout ...

Page 244: ... open the custom layout editor for a channel a list of layouts appears at the top You can create and delete layouts duplicate layouts choose which layout to preview and edit and select the active live layout for live switching Layout editing Below the layout list is the layout editing area where you can add images add and edit video sources and add text overlays to your layout You can also choose ...

Page 245: ...t editing area you can use the mouse to click and drag an item in to position or you can type values into the fields along the side and bottom of the layout area and manually position the selected item You can enter values as a percentage of the full layout area for example enter 4 or in pixels for example enter 16px You can resize items by clicking and dragging the red and white handles at the co...

Page 246: ...arrow keys for text overlays just use the padding settings Press both Ctrl and Shift for fine grained size control Using percents Specify a whole number followed by a percent sign e g 4 in any of the manual positioning fields See Resize and position items using percents or pixels for more information Using pixels If you need to specify an exact amount in pixels rather than percent you can type a p...

Page 247: ...hen set level of gain for your audio sources appropriately When you re done all your changes click Save Resize and position items using percents or pixels You can position and resize layout items images overlay text sources using the percent pixel adjustment boxes in a layout using the custom layout editor See Resize layout items and Position layout items There are 3 adjustment boxes along your la...

Page 248: ... value i e 200px A layout item s total pixel dimensions are a reflection of your channel s frame size as configured in your encoding settings see Configure encoding Unchecked boxes are grayed out in color and are not directly editable but dynamically change their values to reflect a 100 total of either the horizontal or vertical axis depending on values entered in adjacent adjustment boxes See the...

Page 249: ...zontal axis I e the item is displaced 20 or 200px to the right 3 If using percents this value is the item s percentage of total width on the layout s horizontal axis I e the item takes up 60 of the layout s width represented by a thin red bar above the percent box If using pixels this value is the item s width in pixels with a maximum pixel width i e frame size identified in your channel s encodin...

Page 250: ...ed in your channel s encoding settings Configure encoding 7 The percentage of blank space or number of pixels from the top downward on the layout s vertical axis I e the item is displaced 10 or 200px from the top down Resize layout items The easiest way to resize a layout item is to use the center adjustment boxes annotated as 3 and 6 in the image above on each of the horizontal and vertical axes ...

Page 251: ...t and right percents at 25 each remember percents are used by default in the layout editor even if pixels are used in adjacent boxes Combined with the 50 960px width of the image these two 25 480px values total 100 1920px of the layout s horizontal axis If you instead decide to enable the left and right percent boxes and change their values to 30 each instead of the current 25 then the image s wid...

Page 252: ...To position your item along the horizontal axis first resize your items if desired as described in Resize layout items then enter a percent or pixel value into either the left or the right adjustment box to shift your layout item For example using percents to move a layout item with a 60 width as far to the right of the layout area as possible you would need to enter 40 into the left percent box t...

Page 253: ...ght to the top of the layout while leaving a small margin of background say 25px you could either enter 25px into the top percent box to specify the small margin from the top down or enter 27 into the bottom percent box to specify a 27 margin from the bottom up added to the item s 70 height this leaves a 3 margin above your layout item You can manipulate elements to get the custom look that you wa...

Page 254: ... 2 From the Channels menu select a channel and click Layouts The custom layout editor opens 3 From the Layouts list select the layout you want to edit The layout editor updates to display the selected layout and the row for the selected layout is highlighted in green If this is a new or an unformatted layout the layout area is empty and a black background matte appears 241 ...

Page 255: ...d downscale your video sources add multiple audio source and text overlays to mention just a few Important considerations If you re live switching your channel we recommend that you set the frame size to a fixed size instead of using the default automatic detection of source frame size Setting the frame size to a fixed value ensures you don t experience any stream interruptions if the source frame...

Page 256: ...dd Layout to create a new layout If this is a new channel or layout the layout area is empty and you see a black background matte See Add video sources or a channel as a source 4 Click and drag the red and white handles on the corners of the video source to re size it in the layout editor area 243 ...

Page 257: ...alled Default You can the name using the custom layout editor If you re using the touch screen for live switching consider using shortened names for layouts Long names get truncated on the touch screen To rename a layout 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select a channel and click Layouts The custom layout editor opens 3 From the layout lis...

Page 258: ...Channels menu select a channel and click Layouts The custom layout editor opens 3 In the layouts list click and drag the icon with the three horizontal bars at the left side of the row to rearrange the order of your layouts Delete layouts You can delete any layout except the currently active layout To delete a layout 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Cha...

Page 259: ...e custom layout editor opens 3 Click the double folder icon at the right side of the row for the layout you want to duplicate A duplicate of the layout is added at the bottom of the list 4 Click OK Important note for channels with multiple layouts When a channel has only one layout and that layout has only one video source the default channel name is the same as the name of the video source So for...

Page 260: ...ustom name ensures that no automatic channel renaming happens see Rename a channel Set the background color You can select the background color to fill any unused space in a layout using the custom layout editor For example you can add a color from your corporate color scheme To set a background color matte for a layout 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the ...

Page 261: ... upload an image using the custom layout editor Note that no warning is displayed if the image is too large or if an image exists with the same name using drag and drop The file will be replaced with the new image you upload If your uploaded image does not appear in the list ensure it doesn t exceed the maximum image size of 4096 4096 To add an image to your layout 1 Login to the Admin panel as ad...

Page 262: ...Your picture appears in the Picture settings preview and is added to the layout area 6 In the layout area use the mouse the keyboard or the manual position value fields to position and resize your image For background images click and drag to fill the full layout area For more details see About the custom layout editor 249 ...

Page 263: ...dd new item and change their order Items that are higher up the list appear over top items that are lower down the list 8 Click Save Upload or remove an image using the Media page You can customize your channels by adding pictures as backgrounds overlays or transparent overlays Image files formats supported include PNG and JPEG The maximum supported image size is 3840 2160 No warning or error mess...

Page 264: ...sting image Important considerations l Media file names should not include special characters slashes or spaces To upload or remove an image using the Media page 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click Media The Media page opens 3 To upload a file click Choose File and browse to select the file to upload then click Upload 4 To remove a...

Page 265: ...012 01 26 year G 2012 month 01 m 01 month Jan b Jan month January B January day of the month d 26 weekday Thu a Thu weekday Thursday A Thursday time T 08 40 45 hour k 08 minute M 40 second S 45 millisecond m 378 channel name c Camera Feed 1 If you use a non monospaced font the size of the text overlay changes as the letters numbers and the length of words change Use a monospaced font to maintain a...

Page 266: ...the order in which items appear on the layout editing area by re arranging the order the items appear in the list beneath Add new item Items at the top of the list appear in front and items lower down the list appear behind 4 In the Text field type what you want to appear in the text overlay Include Overlay text shortcut codes as needed Press Tab or click outside the text field to refresh the prev...

Page 267: ... the frame size Do not enter negative padding values 6 Resize the overlay text box using the padding settings The handles on the corner of the overlay text box are not click and drag and do not resize the text box To resize the text box use the padding fields to add space above below and on either side of the text 7 In the layout editing area click and drag to move the overlay text box or enter va...

Page 268: ...et command After issuing a set command all channels using the specified variables are updated System variables are considered volatile and are deleted when the system reboots See Controlling Pearl 2 using HTTP HTTPS commands to learn more about global variable HTTP command syntax for custom layouts If you use a non monospaced font the size of the text overlay changes depending on the characters in...

Page 269: ...area of your video To crop a source in your layout 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select a channel and click Layouts The custom layout editor opens 3 Select a video source from the items list The Source settings appears 4 Click Crop Your video source appears in a pop up editing window 256 ...

Page 270: ...stance from the edge that line is drawn You can also erase the px after the number and type in to manipulate the box using percentages For more details on how these boxes work see Resize and position items using percents or pixels l To create a crop with a specific resolution choose a Size from the available list This creates a box with that exact resolution Click and drag the box to move it into ...

Page 271: ...shows someone standing in front of a green screen Using chroma key in Pearl 2 an image of an office space replaces the green background White grey and black are not recommended colors for chroma keying Those are treated as the same color with a different luminance value The result in Pearl 2 is that the chroma keying affect gets applied to all shades ranging from white to black You configure chrom...

Page 272: ... that has chroma keying enabled For more information about performance monitoring see What is Pearl 2 Observe the following l For Pearl 2 the maximum resolution is 1920 1080 at 30 fps for chroma keying l Avoid scaling a video source that has chroma key enabled l Where possible crop the video source that has the chroma key enabled to minimize the area that Pearl 2 must process for the chroma key ef...

Page 273: ...rs in the custom layout with chroma key enabled has the chroma key effect applied to it If you want to apply the chroma key effect to a video source that appears in several different custom layouts you must enable the chroma key effect in each custom layout where that particular video source appears What is downstream chroma keying Downstream chroma keying applies the chroma key effect to all vide...

Page 274: ... screen To get a downstream key effect using Pearl 2 you can enable the same chroma key effect on all your custom layouts This way the same chroma key effect gets applied to everything you stream or record Set up chroma key for a green screen video source A common use of chroma keying is to use a green screen and then replace the green background with another video or still image 261 ...

Page 275: ...from an effects computer This example shows two camera sources connected to Pearl 2 The green screen appears in the video source connected to HDMI A and the office background is from HDMI B To configure chroma keying for a green screen video source 1 Login to the Admin panel as admin see Connect to the Admin panel 2 Follow the steps in Add or edit a custom layout to create a custom channel 3 From ...

Page 276: ... Keep aspect ratio when scaling checkbox from the Source settings box 6 Click Add new Item again and add the video source that has the green screen image 7 Click the Crop button and crop your green screen video source in the pop up crop editing window For detailed steps see Crop a video source Click OK when your done to return to the custom layout editor Cropping the green screen video source help...

Page 277: ...arl 2 User Guide Set up chroma key for a green screen video source 9 With the green screen video source selected check Enable Chroma keying in the custom layout editor The chroma keying options appear 264 ...

Page 278: ...video image shows through all the colored areas on the chroma key video layer that match the color you select as the chroma key 11 Adjust the chroma color selection and blend the edges to remove unwanted chroma effects or residual color a Enter a number in the Key threshold field to adjust the color selection A value of 0 equals the original color you selected A higher value widens the range of th...

Page 279: ...e the item up down left or right in the layout Changes are in increments of approximately 5 of the height or width of the layout area Press the Ctrl key while using the arrow keys to make more refined movements To change the size of an image or video source press the Shift key while using the arrow keys for text overlays just use the padding settings Press both Ctrl and Shift for fine grained size...

Page 280: ...software on an effects computer with Pearl 2 This example shows an HDMI camera connected to the HDMI A port on Pearl 2 and an effects computer that has a Powerpoint presentation loaded on it connected to the HDMI B port To the computer Pearl 2 is treated just like an external display You can connect the effects computer with the Powerpoint file to any supported port that is available on Pearl 2 To...

Page 281: ...eps see Add video sources or a channel as a source 5 In the layout editing area click and drag to position the video See the note after this procedure for positioning techniques For best results select the Keep aspect ratio when scaling checkbox from the Source settings box 6 Click Add new Item again and add the video source from your effects computer 7 Click the Crop button and crop your Powerpoi...

Page 282: ...point slides Cropping the Powerpoint computer video source helps optimize the performance of Pearl 2 8 In the layout area position the Powerpoint video source over top the other video source To optimize performance avoid scaling the Powerpoint video source if you can 269 ...

Page 283: ...User Guide Add chroma key titler effects using Microsoft Powerpoint slides 9 With the Powerpoint video source selected check Enable Chroma keying in the custom layout editor The chroma keying options appear 270 ...

Page 284: ...s the chroma key 11 Adjust the chroma color selection and blend the edges to remove unwanted chroma effects or residual color a Enter a number in the Key threshold field to adjust the color selection A value of 0 equals the original color you selected A higher value widens the range of the selected chroma color A lower number narrows the range of the selected chroma color b Enter a number in the E...

Page 285: ...height or width of the layout area Press the Ctrl key while using the arrow keys to make more refined movements To change the size of an image or video source press the Shift key while using the arrow keys for text overlays just use the padding settings Press both Ctrl and Shift for fine grained size control Using percents Specify a whole number followed by a percent sign e g 4 in any of the manua...

Page 286: ... like an external display You can connect the effects computer with the titling software to any supported port that is available on Pearl 2 To apply the chroma key effect to a single video source using Pearl 2 1 Login to the Admin panel as admin see Connect to the Admin panel 2 Follow the steps in Add or edit a custom layout to create a custom channel 3 From the custom layout editor click Add new ...

Page 287: ... to position the video See the note after this procedure for positioning techniques For best results select the Keep aspect ratio when scaling checkbox from the Source settings box 6 Click Add new Item again and add the video source from your effects computer 7 Click the Crop button and crop your effects video source in the pop up crop editing window For detailed steps see Crop a video source Clic...

Page 288: ...o Pearl 2 Cropping the effects computer video source helps optimize the performance of Pearl 2 8 In the layout area position the effects video source over top the other video source To optimize performance avoid scaling the effects video source if you can 275 ...

Page 289: ...Pearl 2 User Guide Add external titler software effects to Pearl 2 9 With the effects video source selected check Enable Chroma keying in the custom layout editor The chroma keying options appear 276 ...

Page 290: ...roma key 11 Adjust the chroma color selection and blend the edges to remove unwanted chroma effects or residual color a Enter a number in the Key threshold field to adjust the color selection A value of 0 equals the original color you selected A higher value widens the range of the selected chroma color A lower number narrows the range of the selected chroma color b Enter a number in the Edge blen...

Page 291: ...n left or right in the layout Changes are in increments of approximately 5 of the height or width of the layout area Press the Ctrl key while using the arrow keys to make more refined movements To change the size of an image or video source press the Shift key while using the arrow keys for text overlays just use the padding settings Press both Ctrl and Shift for fine grained size control Using pe...

Page 292: ...te from a camera computer screen an imported image in Pearl 2 or a device that provides a video input signal with audio Video sources are also displayed on the Epiphan Live control interface See Monitor video and audio input sources for more information Topics include l About connecting video and audio sources l Tested RTSP based IP cameras l Supported web cameras l Connect an RTSP source l Previe...

Page 293: ...the Admin panel When a video source is connected the system automatically detects and adjusts the image capture settings every 60 seconds The interval is configurable Generally no further configuration is needed however you can fine tune some settings using the Admin panel If no video source is connected to an input port or no input stream is being transmitted from a connected RTSP source No Signa...

Page 294: ...nput ports on Pearl 2 Audio from sources connected to the HDMI SDI and USB video ports is also supported Tested RTSP based IP cameras Pearl 2 is compatible with all Ethernet based IP cameras and other RTSP sources The cameras listed in the following table represent a sample of common third party cameras that have been tested to work with Pearl 2 Information such as URL syntax default credentials a...

Page 295: ...168 0 160 Table 49 List of tested IP cameras Brand Model Image URL syntax Audio Default username and password Q See QCN8029Z No admin admin Sony SRG300SE video1 Yes admin admin Panasonic AW HE40HPK MediaInput h264 stream_ 1 To add a second URL use MediaInput h264 stream_ 2 Yes admin 12345 Axis P1428 E axis media media amp No root root Axis M1034 W axis media media amp Yes root admin During testing...

Page 296: ...e for that web camera For instance a camera might have a default mode of 1080p but have a Maximum video mode of 720p If no settings are changed the camera simply outputs video at 720p in this case Connect an RTSP source You can connect RTSP sources such as IP cameras and other Pearl 2 systems to your Pearl 2 over a network using the Admin panel For a list of tested cameras and their URL syntax see...

Page 297: ...tamp of your RTSP source and Pearl 2 a no signal image displays and your RTSP source won t stream audio Re connect your RTSP source to reset any time synchronization issues To connect an RTSP source to Pearl 2 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Inputs menu click Add input and then click Add RTSP input The RTSP input page opens 284 ...

Page 298: ... RTSP source see Rename an input port 6 Optional Configure a custom No signal image see Add a custom No Signal image 7 Click Apply to save your settings and connect your RTSP source After your RTSP source is connected you can view basic video and audio signal information and packet loss statistics for the source under the Status header at the top of the page Any warnings or errors associated with ...

Page 299: ...ws up on the network as an NDI resource for other NDI devices to access as soon as an NDI stream is started on Pearl 2 see Start and stop an NDI stream For NDI to work properly network ports 49152 to 65535 need to be open for two way traffic Contact your network administrator for assistance Important considerations l Pearl 2 supports up to six 1920 1080 30 fps inputs simultaneously Up to three of ...

Page 300: ...the group name and then click Discover to see a list of available NDI resources in that group Select Add beside an NDI resource to select it The new NDI input details page opens c If you want to add an NDI input to Pearl 2 without selecting an NDI resource click Add NDI input The new NDI input is added and a blank NDI input details page opens You can search for and assign an NDI resource to it lat...

Page 301: ...ou see Connect an NDI source If you created an NDI input on Pearl 2 without assigning an NDI resource to it you can go back later and assign one You can also change the assigned NDI resource at any time using the Admin panel From the NDI input details page enter the NDI name and NDI group if applicable of the resource in the Settings section and click Apply to assign a new NDI resource to the inpu...

Page 302: ...SDI htm l AV io 4K https www epiphan com userguides avio 4k Content Home AVio4K htm Preview a video source using the Admin Panel You can preview the images captured from your video sources in the Admin panel You can also preview your sources using the Epiphan Live control interface see Monitor video and audio input sources To preview an input source using the Admin panel 1 Login to the Admin panel...

Page 303: ...e input source by default If you change the name of the input source the channel name will update automatically to match Sometimes it s helpful to configure the input port name to match the data it s capturing so that it s clear what the channel is capturing Alternately you can change the channel s name see Rename a channel To change an input port name 1 Login to the Admin panel as admin see Conne...

Page 304: ...her than using spaces 5 Press Enter using your keyboard to save the new name Configure a video input source The captured video source doesn t usually need configuration but you can change some of the settings using Admin panel To open the configuration page for an input source 1 Login to the Admin panel as admin see Connect to the Admin panel 2 Ensure a source is connected to the input port see Ab...

Page 305: ...Pearl 2 User Guide DVI and HDMI signals DVI and HDMI signals The following options are available for DVI and HDMI signals via the HDMI port 292 ...

Page 306: ...Pearl 2 s hardware Image This menu allows you to choose a custom no signal image for the channel The drop down list gives you the option to choose the default image or any image you have uploaded through the Add a custom No Signal image Timeout The timeout represents the number of seconds after losing the signal that the no signal is displayed You may change this number to adjust how soon you wish...

Page 307: ...o Signal image Timeout The timeout represents the number of seconds after losing the signal that the no signal is displayed You may change this number to adjust how soon you wish the no signal image to appear after the signal disappears USB signals The following options are all potentially available for signals via the USB port However some apply only to certain types or brands of camera and not a...

Page 308: ...fps at which the camera is captured The drop down list of available resolutions and frame rates changes depending on the attributes of the connected device Brightness The brightness of the video can be adjusted by entering a numerical value from 0 to 100 Estimate values and view the result in the preview area until desired result 295 ...

Page 309: ...l value from 0 to 100 Estimate values and view the result in the preview area until desired result is achieved Powerline frequency The powerline frequency of the video can be adjusted by selecting the desired output from a drop down list of frequencies available to your source Image This menu allows you to choose a custom no signal image for the channel The drop down list gives you the option to c...

Page 310: ...erent message to your viewers For example if a viewer logs in early or if you are experiencing delays you could indicate the start time or expected resolution time using the no signal image Before you can specify a custom No Signal image for an input port on Pearl 2 you must upload it see Upload or remove an image using the Media page To set the no signal image for an input port 1 Login to the Adm...

Page 311: ...arl 2 User Guide Add a custom No Signal image 6 Test that the No Signal image is correctly applied by disconnecting your source and previewing the channel s containing said source see Preview channel 298 ...

Page 312: ... Pearl 2 is flexible easy to setup and supports all the standard codecs as well as the most common media players Streaming options include unicast multicast CDN SAP UPnP streaming scheduled webcasting events to the Kaltura Content Management System and more Topics include l What is streaming l View supported streaming formats l Directly share stream URLs with viewers l Stream settings for video an...

Page 313: ...aming or control streaming from the Admin panel You can even control your live stream using Epiphan Live see Control streaming and recording Considerations l Are you streaming live video or recorded video l Where are you streaming too l Do you need to stream the content to one client peer to peer or deliver a single stream to multiple clients multicast l Do you need to provide web based streaming ...

Page 314: ...minimizing system resource usage when streaming video content from your Pearl 2 Table 51 Suggested stream settings for video Option Setting Codec H 264 Video encoding preset Hardware accelerated Video encoding profile High Key frame interval 2 sec Limit frame rate 30 Bitrate 4 Mbps for HD 6 Mbps for Full HD 12 Mbps for 4K UHD4K Audio format AAC 22 KHz The following table provides suggested setting...

Page 315: ...o the selected audio and video codecs that you configured for your channel You can view the available streaming formats from the channel status page using the Admin panel To view the video formats and standards that are specific to your selected codec 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select a channel and click Status The status menu opens ...

Page 316: ... streaming methods like FLV or MPEG TS to watch using their media player Use these direct streaming methods for only a small number of viewers because each viewer uses the full stream bandwidth and consumes resources on Pearl 2 For more information about using an HTTP stream see Stream content using HTTP HTTPS or RTSP RTSP Viewers can copy and paste the URL of the RTSP stream into a media player a...

Page 317: ...viewer s LAN for them to access and view the stream using serial discovery If HTTPS is configured for Pearl 2 the live broadcast URL will start with https instead of http If Pearl 2 is behind a firewall and you want to share a stream with remote viewers you need to set up port forwarding on your network Consult with your network administrator Table 54 URL options Access Method URL Format serial di...

Page 318: ...n send to viewers or use to create a link to your broadcast If you re seeing URLs with serial numbers instead of IP addresses and want to change this log into the Admin panel by IP address instead of by Serial number Bonjour Print Services to see URLs with the IP address see Connect to the Admin panel Stream content using HLS HTTP HTTPS Stream live over the standard HTTP port 80 for access through...

Page 319: ...stream directly from Pearl 2 when you provide them the channel s stream URL and log in credentials You can provide separate URLs for streams coming from each channel or one URL that includes all the streams for the channel Choose the right type of URL for the type of device the participant will use to view the stream For more information on compatibility between codec and file formats see View sup...

Page 320: ...eb browser and View the streaming URL using a media player HTTP only is used for MPEG TS and FLV streaming HTTPS is not supported View the live broadcast URL using a web browser You can share a channel s live broadcast URL with viewers so they can watch your live stream using their favorite web browser Your viewers must be on the same network as Pearl 2 to watch a live broadcast using the channel ...

Page 321: ...vide participants with the password to log in along with the URL of the stream To set a viewer password see Set or change user passwords If HTTPS is enabled on Pearl 2 replace http with https in the URL of the stream To share the live broadcast URL with viewers 1 Login to the Admin panel as admin or operator see Connect to the Admin panel 2 Open the channel s status page and copy the live broadcas...

Page 322: ...atch a stream using a web browser and the live broadcast URL 1 From your web browser enter the IP address of the live broadcast stream If the IP address of the broadcast is 172 20 1 33 then browse to http 172 20 1 33 preview cgi channel channel number 2 Enter viewer as the user name and the password when prompted and press Enter The stream plays in a new tab in your web browser 309 ...

Page 323: ... media player needed to watch the stream This procedure assumes that the VLC media player is used If a viewer password is configured provide participants with the password to log in along with the URL of the stream To set a viewer password see Set or change user passwords To share the channel s stream URL with viewers 1 Login to the Admin panel as admin or operator see Connect to the Admin panel 2...

Page 324: ...f LDAP is configured for viewer authentication the viewer must pass global autentication using LDAP credentials or the viewer global password if there is one and must meet the local channel settings come from an allowed IP address See Configure LDAP user authentication for more information on LDAP configuration To restrict viewers for a channel 1 Login to the Admin panel as admin see Connect to th...

Page 325: ...nel by selecting Use these settings and leaving all the fields blank 6 Optional Enter the allow and deny IP addresses for viewers of this channel See Restrict viewers by IP address for details about allow and deny lists 7 Click Apply Restrict viewers by IP address Pearl 2 permits you to restrict which computers can access broadcasts by building a list of allowed and denied IP addresses You can do ...

Page 326: ...ge of addresses for your viewers By default all IP addresses are allowed to connect to the broadcast If a user attempts to connect to the stream from a disallowed IP address access is denied If there s an attempt to connect using a web browser the message IP address rejected is displayed Table 55 IP Based Restriction Options If you re not familiar with creating allow deny lists see IP restriction ...

Page 327: ...f known IP addresses to craft a list of allowed IP addresses All other addresses are denied access to the broadcast For example if your system is accessible on your local area network LAN and you want to make sure only the CEO s specific desktop laptop and tablet computers with IP Addresses 192 168 1 50 192 168 1 51 and 192 165 1 75 respectively can connect to the broadcast construct the following...

Page 328: ... the list as follows Allow 192 168 1 200 192 168 1 250 192 168 1 50 192 168 1 51 192 168 1 75 Your list can have multiple ranges and multiple distinct IP addresses provided they are separated by commas Allow list with a range of IP addresses distinct IP addresses and an exception Building on the previous examples consider a situation where you want the CEO s computers 192 168 1 50 192 168 1 51 192...

Page 329: ...ider a situation where you want every computer on the network to access the broadcast with the exception of the CEO s desktop laptop and tablet computers Additionally boardroom computers should not be permitted with the exception of the cafeteria computer IP address 192 168 1 222 The deny list is an exception list for the allow list So to craft the rule described above we need to allow all the com...

Page 330: ...in see Connect to the Admin panel 2 From the Channels menu select a channel and click Streaming The Streaming page opens 3 Set the HTTP Streaming port to specify the port used to stream the HTTP broadcast This value along with the URL is used by viewers to access the FLV and MPEG TS streams The port number must be higher than 500 for HTTP In the case of RTSP streaming this value is ignored 4 Set t...

Page 331: ...l Disabling channel streaming for viewers using their web browser or media player does not disable live streaming to a CDN Disabling streams for viewers does disable all viewer formats including HTTP HTTPS RTSP HLS and UPnP To disable or enable the channel streaming URLs 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select a channel and click Streaming...

Page 332: ...e or more CDNs to stream live content allows you to reach a large geographically diverse audience and because CDNs perform format conversion the stream is platform independent You can control when streaming to a CDN is enabled by using the Admin panel or the touch screen see Start and stop streaming to a CDN For more information about streaming to a CDN see Stream to a CDN Multicast Streaming Stre...

Page 333: ... a CDN allows you to stream any time anywhere regardless of the viewing device You can publish to any CDN provider that supports incoming streams sent via RTSP announce or RTMP push and you can publish to several different CDNs simultaneously Both RTSP and RTMP can be used for live streaming however not all CDNs or media servers support both formats Choose the streaming format that your CDN or med...

Page 334: ... Epiphan s CDN For a list of Epiphan s preferred CDN providers see https www epiphan com partners cdn partners Use one of the following links to configure your Pearl 2 for publishing to a CDN l Set up a stream using RTSP announce l Set up a stream using RTMP or RTMPS push l Stream to a CDN using an XML profile Start and stop streaming to a CDN After your CDN streaming is configured for RTMP or RTS...

Page 335: ...channel 4 Click Stop at the top right corner to stop that stream or click Stop all at the top of the page to stop streaming for all streams that are configured for that channel You can tell if your channel is streaming from the touch screen on Pearl 2 when you look at the channel view or the Grid view The following shows an example Grid view l A blue dot in the top right corner means the channel i...

Page 336: ...g and streaming across any number of specified channels and recorders simultaneously with the touch of a button see About One Touch streaming and recording Set up a stream using RTMP or RTMPS push Real Time Messaging Protocol RTMP is this the most common way to stream to a CDN including both Facebook Live and YouTube Use Real Time Messaging Protocol Secure RTMPS to encrypt content before it s stre...

Page 337: ...in panel 2 From the Channels menu select a channel and click Streaming The Streaming configuration page opens 3 Click New stream and choose RTMP push The new stream is created using the default name Stream 1 4 Click the stream name to see the stream settings 5 Optional Uncheck Single touch control if you don t want this stream to be started and stopped using One Touch streaming and recording contr...

Page 338: ...onfigured for this channel 12 Click Delete this stream at any time to delete the stream See Start and stop streaming to a CDN for instructions to control streaming from the touch screen or see Control streaming and recording for instructions to use Epiphan Live Set up a stream using RTSP announce 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select a c...

Page 339: ...the publisher Contact the CDN provider for your log in credentials 8 Click Apply 9 To start streaming click Start or click Start all to simultaneously start this stream and any other streams you have configured for this channel 10 Click Delete this stream at any time to delete the stream See Start and stop streaming to a CDN for instructions to control streaming from the touch screen or see Contro...

Page 340: ...e configuration from the XML file is applied 5 Click Apply 6 To start streaming click Start or click Start all to simultaneously start this stream and any other streams you have configured for this channel 7 Click Delete this stream at any time to delete the stream See Start and stop streaming to a CDN for instructions to control streaming from the touch screen or see Control streaming and recordi...

Page 341: ... not able to select any of the others and you must delete the stream to select a different multicast network Adding removing or changing the settings for any of these three multicast publishers stops any current streaming or recording session Topics include l MPEG TS streams using RTP UDP push l MPEG TS streams using UDP push l Multicast streaming using RTP UDP MPEG TS streams using RTP UDP push B...

Page 342: ...s displayed in the playlist of the local media player b Enter a multicast IP address in the SAP announcement IP field If your media player is configured to receive multicast streams from an IP address that is different from the default address 224 2 127 254 you may need to contact your system administrator for a specific multicast IP address c Enter a channel number in the Channel number field to ...

Page 343: ...p 226 10 24 32 7000 To view the stream when SAP announce has been set and the stream is advertised on a media player set top box or Smart TV refer to Viewing with Session Announcement Protocol SAP MPEG TS streams using UDP push Before configuring your channel for MPEG TS streaming ensure the following codecs are configured in the encoding section l Video H 264 l Audio MP3 or AAC if audio is config...

Page 344: ...displayed in the playlist of the local media player b Enter a multicast IP address in the SAP announcement IP field If your media player is configured to receive multicast streams from an IP address that is different from the default address 224 2 127 254 you may need to contact your system administrator for a specific multicast IP address c Enter a channel number in the Channel number field to id...

Page 345: ... set and the stream is advertised from a media player set top box or Smart TV refer to Viewing with Session Announcement Protocol SAP Multicast streaming using RTP UDP 1 Login to the Admin panel as admin see Connect to the Admin panel 3 From the Channels menu select a channel and click Streaming The Streaming configuration page opens 4 Click New stream and select RTP UDP push 5 Enter the following...

Page 346: ...etadata refer to Add or remove channel metadata When browsing from a VLC media player streams are advertised by their channel identifier and are organized by the group name When browsing from an XBMC media player streams are advertised by the stream s metadata title if configured otherwise streams are advertised by their channel identifier 1 Ensure the stream has SAP announcement enabled otherwise...

Page 347: ... source About streaming NDI NDI Network Device Interface is used to transmit low latency video content over Gigabit networks at broadcast quality with no audio compression The quality of the video transported over the network is virtually lossless Using the Admin panel you can connect up to three multicast or unicast 1920 1080 30 fps NDI video inputs or up to one 4K NDI input to Pearl 2 see Connec...

Page 348: ...at the original resolution and a second one at the requested resolution This can impact the CPU performance of Pearl 2 see Optimum CPU performance l We recommend having at least 125 Mbps Ethernet for a single 1920 1080 30 fps NDI stream and between 8 to 20 Mbps for a single 1920 1080 30 fps NDI HX stream Keep in mind that a Gigabit Ethernet network will only have between 600 Mbps and 700 Mbps avai...

Page 349: ...d having at least 125 Mbps Ethernet for a single 1920 1080 30 fps stream using NDI and between 8 and 20 Mbps for a single 1920 1080 30 fps stream using NDI HX To stream using NDI 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select a channel and click Streaming The Streaming configuration page opens 3 Click New stream and choose NDI Streaming The new s...

Page 350: ...chedule a webcasting event in Kaltura the stream url and other event settings are sent to Pearl 2 When the event is scheduled to start the ingestion settings are applied automatically to Pearl 2 Only the primary URL from Kaltura is used by default but you can enable the secondary backup stream URL Ensure that you have selected the channel on Pearl 2 that you want to use for your scheduled webcasti...

Page 351: ...FU is disabled by default for that channel You must manually enable AFU for the new channel before it can be used for a webcasting event l Ensure that the same audio sources are selected on each layout if the channel is configured with multiple layouts for live switching To set up a channel in Pearl 2 for a scheduled webcasting event using the Admin panel 1 Login to the Admin panel as admin see Co...

Page 352: ...L associated with the webcasting event or to both the primary URL and the secondary backup URL if you ve enabled the backup stream see Set up a channel for a scheduled webcasting event You can configure Pearl 2 to send an RTMPS stream instead using the Admin panel To configure Pearl 2 to send an RTMPS stream using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2...

Page 353: ...m video outside of your LAN use a CDN or configure port forwarding on your router Refer to your Network Administrator network configuration is beyond the scope of this guide Stream using UPnP Using the Universal Plug and Play UPnP networking protocol your Pearl 2 can be discovered and can stream to software and hardware media players set top boxes and Smart TVs with ease If UPnP is enabled the sys...

Page 354: ... to enable UPnP on Pearl 2 l Enable UPnP at the device level including setting a share name l Enable UPnP for channels and recorders Streams and MPEG TS recorded files must use the supported codecs H 264 with MP3 or AAC audio Having a viewer password could prevent the ability to use UPnP Enable UPnP for the device To enable UPnP sharing for the device 1 Login to the Admin panel as admin see Connec...

Page 355: ...own list of what can be streamed Enable UPnP for channels and recorders After you enable UPnP for the device to allow live stream and recorded file sharing you need to enable sharing for each channel and recorder you want to share To enable UPnP sharing for channels and recorders 1 For channels live streaming a Click Streaming for the channel The Streaming configuration page opens b Check Share vi...

Page 356: ...e channel s recording page opens b Click change under Recorder Setup The recording setup options opens c Check Share via UPnP and click Apply If you have not already enabled UPnP for the device the message UPnP live video sharing is not enabled with this device to fix it click here appears Click to fix it click here The UPnP service will start when you click Apply 3 For recorders a Click Recording...

Page 357: ... for the device and for each channels and recorder If you enabled UPnP sharing it for a particular broadcast you may want to disable UPnP sharing after the broadcast is complete You can choose to disable access to live streams recorded files or to the whole system To disable UPnP for a channel or recorder 1 For channels a Click Streaming for the channel The Streaming configuration page opens b Unc...

Page 358: ...a player you can browse for files or streams with Universal Plug and Play UPnP UPnP uses MPEG TS over HTTP with the H 264 codec and MP3 or AAC audio encoding or no audio You can only access live streams or recordings that meet these requirements For security reasons UPnP access to live streams and recorded files is disabled by default To enable UPnP see Enable UPnP Some players cannot access the s...

Page 359: ...e channel list can be under a Live Streams folder With Windows Media Player double click to open any channel and press Play to start the stream Using your digital media player select a live stream and press play Recorded files Recorded files are shown in the Recorded Files folder Files are organized by the channel or recorder from which they were recorded Windows Media Player shows the recorder fi...

Page 360: ...es list for the channel or recorder see View list of recorded files 4 From the list of files select the file you want to play and click on the Play To icon for the file A list of visible digital media players is displayed 5 Select a media player The recording plays on the screen that is connected to the media player Auto restart playback to a UPnP device In unmanned situations such as industrial a...

Page 361: ...d blank when enabling UPnP the server name is the system s serial number To change the UPnP server name 1 Login to the Admin panel as admin see Connect to the Admin panel 3 From the Configuration menu click UPnP The UPnP configuration page opens 4 Highlight and delete the text in the Server name field if any 5 Type a new server name Use characters A Z a z 0 9 _ 6 Click Apply 348 ...

Page 362: ...ideo inputs at full frame with a high bitrate for future re use and post processing Recorded files are stored on Pearl 2 s hard drive Plus there are a variety of automatic and manual mechanisms available to download the files Topics include l About recording l Record a channel l Record using One Touch control l Configure recording file size and type l Restart recording l Recorders l Record to Kalt...

Page 363: ...rol recording see Control streaming and recording To control recordings remotely see Control recording using AV Studio Using the One Touch feature you can control recording of all your channels and recorders with a single tap on the touch screen see About One Touch streaming and recording Pearl 2 comes with APIs so you can setup third party tools to control recording see Controlling Pearl 2 using ...

Page 364: ...more modern MP4 fragmented format To playback MOV files created by Pearl 2 we recommend using a newer media player Record a channel Each channel has a configuration page in the Admin panel where you can start and stop recording as well as configure recording settings for the channel You can also start and stop recording from the channel view using the touch screen on Pearl 2 see Record a channel u...

Page 365: ...To start and stop channel recording using the Admin panel 1 Login to the Admin panel as admin or operator see Connect to the Admin panel 2 From the Channels menu select the channel and click Recording The channel recording menu opens 352 ...

Page 366: ...ontrol allows you to control your recording and streaming across any number of channels and recorders with a single tap on the touch screen Channels and recorders are enabled for One Touch recording by default For more information see One Touch streaming and recording control To control recording using One Touch control 1 Login to the Admin panel as admin or operator see Connect to the Admin panel...

Page 367: ...ol icons are still not visible they are disabled See Configure the touch screen 4 From the One Touch control screen tap Start to begin recording and tap Stop to end recording Configure recording settings file size and type Recordings are saved as AVI files by default Each channel and recorder also has a file size limit set to 500 MB and the maximum file length set to 30 minutes by default 354 ...

Page 368: ...file is saved and a new one is started assuming the size limit has not yet been reached Values range from 5 minutes to unlimited Size limit Specifies the maximum file size a recording can reach before it is saved and a new recording is started assuming the time limit has not yet been reached Values range from 50 MB to 64 GB File type Specifies the recording file type Select from AVI MP4 MP4 Fragme...

Page 369: ...d Note that the suffix is the date and time of the recording which is set by the system Automatic file upload Select this if you want this channel or recorder to be part of any scheduled automatic uploads See FTP and automatic file transfers for information on automatic uploads Share via UPnP Select this if you want this channel or recorder to be available via UPnP If global UPnP is not enabled wh...

Page 370: ...OV MP4 or MP4 Fragmented 5 Optional Enter a prefix for the recordings All new recorded files for this channel or recorder will be prefixed using the text you enter 6 Optional Click the check box to exclude this channel or recorder from automatic file uploads see FTP and automatic file transfers 7 Click Apply Restart recording Recordings are automatically saved to a file and a new recording is star...

Page 371: ...This is useful if you need to download a recording since you cannot download recordings that are in progress To restart recording to a new file 1 Login to the Admin panel as admin see Connect to the Admin panel 2 Do one of the following a For a channel click Recording from the Channels menu The Recording page opens b For a recorder click the recorder from the Recorders menu The Recording page open...

Page 372: ...a CMS Topics include l Add a recorder l Select channels to record l Rename a recorder l Duplicate a recorder l Delete a recorder To change recording settings such as the file size limit type or to add a custom prefix to the file name see Configure recording settings file size and type You only need to create recorders for multi track recordings For single channel recordings see Record a channel Ad...

Page 373: ... in the single multi track file by default If you create new channels they are automatically added to the recorder You can choose which channels the recorder includes in the multi track file using the Admin panel To change the channels recorded by a recorder 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Recorders menu select a recorder The recorder configuration pag...

Page 374: ...ne Touch control and using Epiphan Live see Record a channel using the touch screen The recorder number turns red to indicate it is recording If the system runs out of storage space the oldest recorded file is deleted to make room for the new recording You can have multiple recorders and multiple channels recording all at the same time The number of channels being recorded is shown below the Start...

Page 375: ...nd recording You can navigate away from the page without affecting the recording Rename a recorder To rename a recorder 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Recorders menu select a recorder The recorder configuration page opens 3 Click the recorder name and type the new name for the recorder 4 Press Enter to save the new name 362 ...

Page 376: ...The recorder configuration page opens 3 Click Duplicate this recorder The duplicate recorder is created and assigned the next recorder number in your list of recorders Delete a recorder When you no longer need a recorder you can delete it Deleting a recorder deletes all the recorded files for the recorder Be sure you have a copy of any important recorded files before proceeding To delete a recorde...

Page 377: ...Pearl 2 User Guide Delete a recorder 3 Click Delete this recorder and click OK when prompted 364 ...

Page 378: ...ics include l About recording to Kaltura CMS l Select channels for VOD event views l Manually start stop scheduled VOD events l Manually start stop an ad hoc event About recording to Kaltura CMS Pearl 2 can be used to record scheduled VOD events with multiple audio and video sources as well as for manual ad hoc events Once you ve registered Pearl 2 with Kaltura you can simply assign Pearl 2 as a r...

Page 379: ...ase more than the limit of 5 files could be uploaded for one scheduled event l If Pearl 2 was unavailable on the network or powered down and misses a scheduled event the status of that event appears as Skipped on the Events page in the Admin panel l If the time and zone settings of Pearl 2 are out of synchronization with Kaltura s scheduling server an error appears on the Events page and you re pr...

Page 380: ...gned to the VOD after it has uploaded For scheduled VOD events with multiple sources the recording for each source is uploaded to Kaltura and appears as a single multi view entry in your Kaltura media list with each source i e view listed as a separate child sub entry You can choose which source to use as the main entry using the Admin panel on Pearl 2 The channel selected as the main entry become...

Page 381: ...control Select channels for VOD event views You can select which channels you want recorded using the Admin panel Each channel you configure on Pearl 2 is treated as a separate video source for your Kaltura event Using multiple channels is how you record multiple views for a scheduled VOD event For example if you have a main camera and a presentation laptop that you want to capture as a multi sour...

Page 382: ... with Kaltura and you ve selected the channels you want recorded for this resource you re ready to start recording scheduled events When it s time for a scheduled VOD event to start Pearl 2 starts recording the selected channels automatically However you can start a scheduled VOD event 30 minutes earlier than the scheduled time using any of these methods l the touchscreen on Pearl 2 l the Admin pa...

Page 383: ...event using the Events touch screen Or you can tap the Scheduled events icon at any time to display the Events screen The icon only appears when Kaltura CMS is enabled on Pearl 2 To manually start a scheduled event that hasn t started yet using the Admin panel click Start beside the scheduled event from the Events menu 370 ...

Page 384: ...pdate the events listed on the Events page After the event ends it may take a while for content to show up in Kaltura s media lists depending on how busy the Kaltura CMS system is at that time Manually start stop an ad hoc event To record ad hoc events manually you just need to start recording on Pearl 2 when CMS is enabled and Pearl 2 is registered with Kaltura Whatever channels you start recordi...

Page 385: ... Tags Assign tags to the uploaded media for use by Kaltura l Category Assign a Kaltura category to the uploaded media l Owner The name you enter is the owner name that appears in Katura CMS for the uploaded media Important considerations l Before you start recording we recommend that you enter the metadata you want associated with the ad hoc event using the Admin panel However you can add this met...

Page 386: ...3 Under Metadata enter the information you want associated with this ad hoc event and click Apply What s Next When you re ready to record you can start recording the channel from the recording tab in the Admin UI from Epiphan Live or using One Touch control see l Record a channel l Control streaming and recording l Record using One Touch control 373 ...

Page 387: ...ed files For information about automatic file transfers or setting up Pearl 2 as a local FTP server so you can manually or automatically connect to the system and download recordings see FTP and automatic file transfers View list of recorded files Recordings for Pearl 2 are stored for each channel and each recorder separately You can view all the recordings for a channel or recorder using the Admi...

Page 388: ...no recordings a message indicates there are no recorded files for this channel or recorder Download recorded files manually You can manually download recordings using the Admin panel Files you download are saved to your connected admin computer To free up space for new recordings consider deleting recordings off of Pearl 2 see Delete recorded files To download recordings to your admin computer 1 L...

Page 389: ...you can join two or more files together This is useful when a recording exceeds the maximum recording time limit and the recording is split in to multiple files You can use the third party tool called ffmpeg to join the files Download ffmpeg from the Internet if necessary to join recorded files 1 Download the files that you need from Pearl 2 and make sure you have the right paths and file names Fo...

Page 390: ...an this process to join multiple files however the more files you join the greater the chance that some audio desychronization can occur between the clips Extract tracks from a recording Recorders combine multiple channels and audio sources together in a single multi track file You can create a copy of a recording using only select tracks This feature is supported for AVI MP4 and MOV recordings on...

Page 391: ...track then hold SHIFT and click the check box for the bottom track 5 Click Extract tracks A copy of the recording is created with only the selected tracks Only one copy is saved per original recording If you create a second copy it will overwrite the previous one Download the extracted copy of the recording with your chosen tracks to preserve it 378 ...

Page 392: ...ew list of recorded files 3 Select the edit icon next to the file name you wish to change 4 Type the new file name and press Enter using your keyboard The Admin panel keeps track of the filename extension i e avi so you do not need to include it when renaming the file Delete recorded files You can delete recordings using the Admin panel You can delete one file at a time select multiple files for a...

Page 393: ...lete multiple recordings check the check box beside the recordings you want to delete and click OK when prompted c To delete all recordings for the selected channel or recorder click Delete Selected and click OK when prompted The list may not update immediately You can refresh the list by reloading the Recording page for channels or the recorder settings page for recorders 380 ...

Page 394: ...nfigure AFU to RSync server parameters l Configure AFU to CIFS server parameters l Configure AFU to SCP client parameters l Configure AFU to SFTP server parameters l Configure AFU to AWS S3 parameters l Configure AFU to WebDav server parameters l AFU or copy to USB l Local FTP server To view file upload logs and manage the AFU queue l View the AFU log l View AFU status via Pearl 2 s touch screen l...

Page 395: ...hannels that are configured as part of a scheduled VOD event As well AFU is disabled for all new channels that are created while CMS is enabled on Pearl 2 l Files are automatically uploaded only once New recordings created during later sessions do not overwrite files that were previously uploaded A new file is uploaded l If the connection is lost during the transfer the transfer automatically rest...

Page 396: ...min see Connect to the Admin panel 2 Do one of the following a To add a channel select the channel from the Channels menu and click Recording The Recording page opens b To add a recorder select the recorder from the Recorders menu The recorder configuration page opens 3 Click change under Recorder Setup The recorder setup opens 383 ...

Page 397: ...schedule you must enable AFU and configure the frequency of file transfers The first transfer takes place when the configured frequency is reached All recorded files that complete during that time period are included in the transfer Currently recording files are not included in an AFU transfer until the recording has ended Files saved before you complete automatic file upload configuration are not...

Page 398: ...re recording settings file size and type Every hour The system uploads completed recordings every hour Every 6 hours The system uploads completed recordings every six hours Every 12 hours The system uploads completed recordings every 12 hours Every 24 hours The system uploads completed recordings every 24 hours To set up the frequency of automatic file uploads 1 Login to the Admin panel as admin s...

Page 399: ...le Upload 4 Select how often automatic updates take place 5 Optional Enter the remote path If no path is specified the files are copied to the root folder of the destination file system If AFU to your server fails check the server configuration and permissions 6 Optional Set optional parameters l Check Remove after upload to have the files deleted from local storage on Pearl 2 when the upload comp...

Page 400: ...igure AFU to SCP client parameters l Configure AFU to SFTP server parameters l Configure AFU to AWS S3 parameters l Configure AFU to WebDav server parameters l AFU or copy to USB Configure AFU to FTP server parameters You can automatically upload recordings to an FTP server when you select FTP as the AFU protocol transfer type using the Admin panel The following table describes the parameters to c...

Page 401: ...DHCP you can use the server s fully qualified domain name instead of the IP address 3 Specify the Server Port used for the target FTP server The standard port is 21 4 Enter the FTP account username in the Login field 5 Enter the FTP account password in the Password field The characters are masked with dots 6 Select Use temp file to name files with a temporary filename extension part on the server ...

Page 402: ...ability of the transfer Prerequisites l Channels and recorders are already added for AFU see Choose files to include in AFU l AFU is enabled and the parameters configured see Enable AFU and set parameters To configure upload using RSync 1 From the Automatic File Upload configuration page select RSync Client as the protocol transfer type 2 Specify the target Server address If your system is configu...

Page 403: ...n Server Port The CIFS server port Leave blank to use the default port or enter the port used for your CIFS server Server address The IP address or fully qualified domain name of the CIFS server Server share The name of the shared folder on the CIFS server Domain The CIFS server s Windows domain or Work Group name Needed if the server is part of Active Directory or a Domain Controller Login Userna...

Page 404: ...rk administrator 5 If the system is in a different domain than the server or if it is part of Active Directory enter the Domain name of the CIFS server 6 Specify a username for the CIFS Server in the Login field The user must have write permissions for the share folder 7 Specify the password for the user in the Password field the value is masked by dots 8 Select Use temp file to name files with a ...

Page 405: ...ed see Enable AFU and set parameters To configure upload to an SCP client 1 From the Automatic File Upload configuration page select SCP Client as the protocol transfer type 2 Specify the target Server address If your system is configured with DHCP or has a valid DNS configuration see Configure DHCP you can use the server s fully qualified domain name instead of the IP address 3 Specify the Server...

Page 406: ...Click Choose File and navigate to select the private key file from your hard drive then click Open b Click Upload to upload the file The system accepts RSA keys for SSH 1 DSA ECDSA EC25519 and RSA for SSH 2 Keys must be in OpenSSH format c Optional Use the Test your key field to test your uploaded key against the secure server 7 Click Apply Configure AFU to SFTP server parameters You can automatic...

Page 407: ... the file is renamed to the appropriate extension mov mp4 or avi Prerequisites l Channels and recorders are already added for AFU see Choose files to include in AFU l AFU is enabled and the parameters configured see Enable AFU and set parameters To configure upload to an SFTP server 1 From the Automatic File Upload configuration page select SFTP Client as the protocol transfer type 2 Specify the t...

Page 408: ... identity for your Pearl 2 This key must be trusted by the destination server Details for generating the key and setting up this trust are beyond the scope of this document 7 Optional Set up SSH identity for SCP and SFTP clients If no identity is uploaded or to upload a new identity overwrites the old identity a Click Choose File and navigate to select the private key file from your hard drive the...

Page 409: ... streaming files Access Key Id The Access Key Id is part of your access key for your AWS account i e GAKSOSIFDONN2EXAMPLE Secret Access Key The secret access key is part of your access key for your AWS account i e bHaprXUenFEMI K6MANVG cPxDfiBYEXAMPLEKEY Session Token The temporary security token provided by the AWS Security Token Service STS that allows access to your AWS account for authorized u...

Page 410: ...eters You can automatically upload recordings to a WebDav server when you select WebDav as the AFU protocol transfer type using the Admin panel The following table describes the parameters to configure AFU to a WebDav server Table 67 WebDav Automatic Upload Configuration Options Name Description Options Server address The IP address or fully qualified domain name of the FTP server Server port The ...

Page 411: ... Automatic File Upload configuration page select WebDav Client as the protocol transfer type 2 Specify the target Server address If your system is configured with DHCP or has a valid DNS configuration see Configure DHCP you can use the server s fully qualified domain name instead of the IP address 3 Specify the Server Port used for the target WebDav server The standard port is 21 4 Enter the FTP a...

Page 412: ...ngs to USB storage device We recommend you only connect one USB device to Pearl 2 at a time Only one copy or move to USB operation is permitted at a time even though the UI may appear to let you start a second one Please wait until the first is complete before starting a new operation AFU to a USB storage device You can transfer recordings to a USB storage device automatically when you select an e...

Page 413: ...AFU settings 2 Select Create a subfolder for each channel to have recordings organized by channel 3 Click Apply Do a one time copy move all recordings to USB storage device When one time move copy of files is configured Pearl 2 automatically starts copying files as soon as you connect a USB storage device to one of the USB ports Newest recordings are copied first Files continue copying over until ...

Page 414: ...ve Checking this box makes the transfer a move instead of a copy mark file as downloaded If checked the files that are downloaded are marked with a downloaded icon when viewing file lists This has no effect if remove after copying is checked ignore already downloaded files If checked files that were previously downloaded or marked as downloaded are not included in subsequent downloads If your USB ...

Page 415: ...ivity indicators a Check the Recording list for each channel and the Recorded Files list for each recorder to verify if there are files that have yet to be copied b Safely eject USB storage device when you are satisfied all files have been copied or if you notice the USB storage device is out of space see View available USB storage space Manually copy recordings to USB storage device You can manua...

Page 416: ...the following a To download files for a specific channel click Recording from the Channels menu b To download files for a recorder select a recorder from the Recorders menu 5 Check the files you want to download and do one of the following a Click Copy Selected to external drive to copy the files to the USB drive b Click Move Selected to external drive to move the files and delete them off of Pear...

Page 417: ... saving recordings to the USB storage device you can safely eject it using the link at the bottom of the Admin panel page To safely eject the USB drive 1 Login to the Admin panel as admin see Connect to the Admin panel 2 At the bottom of the menus panel click eject and click OK when prompted It s now safe to disconnect the USB storage device from Pearl 2 View the AFU log A log is kept of automatic...

Page 418: ... of recording files waiting to be uploaded Individual file details can be viewed using the Admin panel View the AFU queue You can view the list of files that are queued for automatic upload using the Admin panel To view the AFU queue 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click Automatic File Upload If there are files to be uploaded they ar...

Page 419: ... change how the AFU queued content is displayed 1 Navigate to the bottom of the upload queue list and select either Newer 5 or Top of the List to change how the content in the AFU queue displays The upload queue can display only 15 files at one time Additional content is still stored and is viewed in increments of five files when you select Newer 5 406 ...

Page 420: ...delete content from the upload queue 1 Navigate to the bottom of the upload queue and click Empty Queue to delete the entire upload queue or click the red X icon at the end of each row to remove files individually There is no confirmation prompt after clicking Empty Queue The queue is immediately deleted You cannot restore the deleted queued files 407 ...

Page 421: ...r Configure the local FTP server You can setup the local FTP server on Pearl 2 using the Admin panel The following table describes the configuration parameters to setup Pearl 2 s local FTP server Table 70 FTP Server Configuration Parameters Name Description Enable FTP access The check box controls whether or not the system acts as an FTP server By default this is disabled FTP user name Select one ...

Page 422: ...FTP DELETE command and click Apply to allow users to delete files Any currently logged in ftp users must log out and back in again to have access to the command b Uncheck Enable FTP DELETE command and click Apply to disable file deletion by FTP Any currently logged in users will continue to have access to the delete command until they log out and log in again Using the local FTP server Once you ha...

Page 423: ...s 192 168 1 210 the username is admin there is no password and the Windows command line ftp utility is used To connect to the FTP server 1 Open a command window on Windows alternatively open a terminal window on Linux Mac or open your FTP utility of choice 2 Establish an ftp connection using the command ftp 192 168 1 210 3 Provide the username admin provide the username of your FTP user 4 Provide ...

Page 424: ...led in the FTP configuration page delete the file after downloading it by issuing the delete command or using your tool s delete mechanism If the delete command is not enabled attempting to delete a file will result in an Unknown Command error 411 ...

Page 425: ... the maintenance features of Epiphan Live and different ways you can configure and operate Pearl 2 using third party tools over HTTP HTTPS or RS 232 Topics include l Power down and system restart l Perform a factory reset l Firmware upgrade l Support l Storage space maintenance l Third party integration ...

Page 426: ...Configuration menu click Maintenance The maintenance page opens 3 Click Reboot Now and click OK when prompted Power off the device using the Admin panel You can use the Admin panel to power off Pearl 2 The power button on Pearl 2 is a toggle switch If you power off the device using the Admin panel the power switch remains in the on state To power back on you must double press the power button To p...

Page 427: ...an manually shut down Pearl 2 using the power button The power button for Pearl 2 is found on the front To power off Pearl 2 manually double press two successive fast presses and releases the power button to initiate a safe power down If the system is unresponsive press and hold the power button for 4 seconds to force an immediate power down 414 ...

Page 428: ...presets are the perfect way to backup your Pearl 2 setup so that you can reapply it later without worrying if someone changes your settings or does a factory reset You can create a configuration preset from the Configuration menu when you select Maintenance see Configuration presets 415 ...

Page 429: ...a files and recordings from Pearl 2 Consider applying a factory default configuration preset instead if you want to preserve the uploaded media files configuration presets and channel recordings see Configuration presets To perform a factory reset 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select Maintenance The maintenance page opens 3 Click t...

Page 430: ... automatically checks for firmware updates if the Enable connection to maintenance server option is checked on the Maintenance page of the Admin panel You can also manually check for updates If your Pearl 2 has internet access When Enable connection to maintenance server is checked the built in firmware update mechanism checks for updates for your specific product and hardware version automaticall...

Page 431: ...cording functions stop until after the firmware upgrade is complete Installing new firmware takes a few minutes after which the system reboots Depending on the upgrade a disk rebuild may be required causing the restart process to take more time Please be patient and wait for the system to finish rebooting Do not interrupt power to the system during a firmware upgrade To perform a firmware update 1...

Page 432: ... your web browser s cache 7 Connect to the Admin panel and login as admin see Connect to the Admin panel 8 From the Configuration menu select Firmware Upgrade The firmware upgrade page opens Verify that the firmware version is the expected new version If in the rare occasion the firmware update fails the touch screen reports the failure Please collect system information such as the serial number o...

Page 433: ...ars on the Firmware Update page only when your Pearl 2 system requires a BIOS update To perform a BIOS update 1 Login to the Admin panel as admin see Connect to the Admin panel 2 Optional Save a copy of the current system configuration See Configuration presets 3 From the Configuration menu select Firmware Upgrade The firmware upgrade page opens 4 Click Update BIOS and click OK when prompted The u...

Page 434: ...em reinitializes go to the settings for your web browser and clear your web browser s cache 7 Connect to the Admin panel and login as admin see Connect to the Admin panel 8 From the Configuration menu select Info and confirm that the date of the BIOS has updated You can also confirm that the latest BIOS is installed on Pearl 2 when the section called BIOS Upgrade no longer appears on the Firmware ...

Page 435: ...ring a remote session For more information about service plans see www epiphan com supportplan To contact Epiphan support l Email support epiphan com l Online chat www epiphan com support Monday to Friday between 9am and 5pm Eastern l Call 1 877 599 6581 613 599 6581 From time to time Epiphan support may ask you for logs from your system Follow the instructions in this section to download the log ...

Page 436: ...m to remotely access Pearl 2 to help you troubleshoot issues and reset lost admin passwords Your network must allow access to the Epiphan maintenance server which has the domain name epiphany epiphan com Pearl 2 must be able to resolve this domain name to connect to the Epiphan maintenance server for remote support Remote support uses ports 22 and 30 Ensure that these ports are opened to allow rem...

Page 437: ...onnection to maintenance server to enable outgoing links to the Epiphan maintenance server epiphany epiphan com 5 Click Apply 6 Test that Pearl 2 can access the maintenance server a From the Configuration menu click Network b In Network Diagnostics enter epiphany epiphan com and click ping c The result of the ping should show an IP address for epiphany epiphan com Report any packet losses to Epiph...

Page 438: ... to reset a lost admin password on your Pearl 2 If you forget the admin password and remote support feature is off you will need to return the system to Epiphan for reprogramming To disable remote support for your Pearl 2 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click Maintenance The maintenance page opens 3 Uncheck Enable remote support to d...

Page 439: ...ndy when you register The serial number appears on a sticker attached to the bottom of the device You can also see the serial number from the System Status screen using the touch screen on Pearl 2 The banner to register your device appears on the Firmware update page in the Admin panel If your system is registered or there are no firmware updates are available you will not see a banner on the Firm...

Page 440: ...Pearl 2 User Guide Register Pearl 2 427 ...

Page 441: ...orded files see Manage recorded files and FTP and automatic file transfers Disk space can also be checked using Epiphan Live see Configure Dashboard panels To check internal storage space 1 Login to the Admin panel as admin or operator see Connect to the Admin panel 2 View the Internal Storage section at the bottom of the menu panel The bar will be mostly green if there is lots of space left or mo...

Page 442: ...xt check Set to 0 if you don t want to force a disk check after a specific number of months 5 Click Save Perform disk check A disk maintenance schedule is used to periodically check the system storage drives for errors If you prefer you can run the disk check manually at a time that is convenient for you Running the disk check manually resets the timers for the scheduled disk check i e next check ...

Page 443: ...Pearl 2 User Guide Storage space maintenance 4 When the disk check is complete the main page returns and a summary is shown 430 ...

Page 444: ...HTTP HTTPS or RS 232 commands to configure your system exactly how you need it You can start and stop recordings configure meta data on a channel or even change a channel s frame size and encoding settings using the API Topics include l Controlling Pearl 2 using RS 232 serial port l Controlling Pearl 2 using HTTP HTTPS commands l Configuration keys for third party APIs 431 ...

Page 445: ...low a SET command in RS 232 with the SAVECFG command Otherwise the new configuration setting s will not take effect See the SET examples that follow For a complete list of supported SET and GET parameters see Configuration keys for third party APIs To connect the RS 232 cable and configure RS 232 on Pearl 2 see Connect and configure the RS 232 port The following examples show how to use RS 232 com...

Page 446: ... are static and cannot be changed The static settings are l Baud rate set at 19200 l Parity set to none l Stop bits set to one To configure serial port flow control 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click Serial Port The serial port configuration page opens 3 Select Hardware Software or None from the drop down menu Table 71 Serial Port...

Page 447: ... that your software adds the line feed to each command Some commands require a channel or recorder name as an argument In those commands the channel or recorder name is separated from the command name by a period The channel name value can be either the name or the index of the recorder or channel Use of the index is recommended A channel s index number is located in the Channels Menu using the Ad...

Page 448: ... is no RS 232 command to restart recording If recording is already active when the start command is issued the recording continues STOP channel STOP recorder Stops recording for the provided channel or recorder This can alternatively be accomplished with the following set commands SET channel rec_enabled SAVECFG STOP Stops recording for all channels and recorders SNAPSHOT channel Takes a snapshot ...

Page 449: ...order Reports the recording status of the specified channel or recorder Status is one of l RUNNING l STOPPED l UNINITIALIZED STATUS Reports the recording status of each channel and recorder Status is one of l RUNNING l STOPPED l UNINITIALIZED FREESPACE Reports the free storage space in bytes RECTIME channel RECTIME recorder Reports the elapsed recording time in seconds for the current file on the ...

Page 450: ...User Guide Controlling Pearl 2 using RS 232 serial port Command Name Description l Stopped l Uninitialized The Uninitialized status is sent when there is an internal error Check the system for more details 437 ...

Page 451: ... commands require a channel or recorder name as an argument A channel s index is found by looking at the Channels list in the Admin panel In the following example the channel with index 1 is currently recording its index number is red To address this channel using http commands use the index channel1 For recorders combine the recorder s number with the prefix m as in channelm In the following exam...

Page 452: ...m N is for recorders i e channelm2 for recorder two key is the configuration key for the item being checked or changed see Configuration keys for third party APIs and value is the value to set for the configuration item The following examples show how to use wget to exercise some of the supported HTTP HTTPS commands You can substitute https for http in the urls For values with spaces encode space ...

Page 453: ...on recorder 2 wget http user admin http passwd pass123 http 192 30 23 45 admin channelm2 set_ params cgi rec_enabled on Multiple requests You can include multiple key value pairs in a single command by separating the statements with For example the key for product name is product_name and the key for firmware version is firmware_version The command to request both the product name and the firmware...

Page 454: ...mber two key is the configuration key for the item being checked or changed see Configuration keys for third party APIs and value is the value to set for the configuration item Global variable HTTP commands for custom layouts Pearl 2 can create global variables using HTTP commands embedded in custom layout as responsive text overlay elements See Add a text overlay for information about adding a gl...

Page 455: ...le You can set multiple variables at the same time by separating each variable with an To set variables use the following syntax http address admin set_variables cgi name1 value1 nameN valueN For values with spaces encode space as 20 i e set_variables cgi name1 640 20x 20480 To erase a previously set variable simply set the variable s name with an empty space Example http 192 168 0 129 admin set_ ...

Page 456: ...To get a list of all variables saved to Pearl 2 http address admin get_variables cgi Example http 192 168 0 129 admin get_variables cgi returns gpsvar1 N103 68201 W765 29712 gpsvar2 S490 18731 E756 19890 gpsvar3 N123 46891 W345 65431 gpsvar4 S767 33410 E770 04513 To learn how to use global variables as text overlays in custom channels see Add a text overlay 443 ...

Page 457: ... 640 x 480 For HTTP HTTPS encode each space 20 set_params cgi framesize 640 20x 20480 The following categories of API keys are supported l System level settings keys read only l System level settings keys read write l System level custom layout keys read write l Touch screen settings keys read write l Recording configuration keys l HTTP server configuration keys l IP based access control configura...

Page 458: ...rted Read Only System level Settings configuration keys Key Values Description firmware_version String including the text FIRMWARE_ VERSION The system s firmware version The value is read only mac_address String The system s mac address Useful for debugging The value is read only product_name String The product s name Useful to confirm you are communicating with the right product or for debugging ...

Page 459: ...rs digits and underscore characters A Za z_0 9 0 32 to a limit of 32 total characters Each unique name key contains a variable value Used for dynamic overlay text in custom layouts see Controlling Pearl 2 using HTTP HTTPS commands and Add a text overlay Touch screen settings keys read write The following configuration keys are supported for modifying the touch screen configuration The channel numb...

Page 460: ...an empty string touchscreen_settings on empty string Enables or disables settings changes from the touch screen To enable settings changes from the touch screen set to on To disable settings changes from the touch screen set to an empty string touchscreen_timeout integer Specify the time in seconds before the touchsreen times out For no timeout use 0 Recording configuration keys The following reco...

Page 461: ...pecifies the HTTP server port http_sport integer Specifies the HTTP server SSL port HTTPS port http_usessl on empty string Enables or disables HTTPS SSL Server To enable SSL set to on To disable SSL set to an empty string IP based access control configuration keys The following settings are supported for configuring allowed and denied IP addresses for Pearl 2 only not for individual channels See R...

Page 462: ...share_livestreams on empty string Enables sharing of the live stream via UPnP To enable stream sharing over UPnP set to on To disable stream sharing over UPnP set to an empty string server_name string Specifies the UPnP server name To use the system name set to an empty string Broadcast configuration keys The following settings for streaming to viewers broadcasting are supported including stream a...

Page 463: ... streams Channel encoder configuration keys The following encoder settings are supported for each channel For more information on individual items listed see Configure encoding Table 83 Supported channel encoder configuration keys Key Values Description autoframesize on empty string Enables or disables use of the current signal s resolution as the frame size Is switched to off if a frame size is m...

Page 464: ...ware 5 Hardware Accelerated Specifies a video encoding preset For software set to 0 For hardware acceleration recommended set to 5 vkeyframeinterval integer Interval time in seconds between key frames in the encoded stream vprofile 66 77 100 Specifies the h 264 video profiles For Baseline profile select 66 For Main profile select 77 For High profile select 100 qvalue 0 100 Specifies quality for M ...

Page 465: ...85 Supported Audio configuration keys Key Values Description audio on empty string Enables or disables audio for the stream To enable audio set to on To disable audio set to an empty string audiobitrate 32 64 96 112 128 160 192 Specifies the audio bitrate for the stream Not applicable for PCM audio codecs audiochannels 1 mono 2 stereo Specifies the number of audio channels For mono set to 1 For st...

Page 466: ...ast RTP UDP 4 multicast MPEG TS over UDP 5 multicast MPEG TS over RTP UDP 6 RTMP push Specifies the type of stream publishing if any RTSP Announce configuration keys Publish type 2 The following settings are supported when the publish type is set to RTSP Announce For more information on RTSP and these settings seeSet up a stream using RTSP announceWhat is streaming Table 87 Supported RTSP Announce...

Page 467: ...r streaming MPEG TS configuration keys Publish types 4 and 5 The following settings are supported when the publish type is set to MPEG TS and for associated SAP distribution For more information on MPEG TS and these settings see What is streaming Viewing with Session Announcement Protocol SAP Table 89 Supported MPEG TS and SAP configuration keys Key Values Description unicast_address string IP add...

Page 468: ...data configuration keys The following keys are available for configuration of the content s metadata Table 91 Supported Content Metadata Configuration Keys Key Values Description author string Specifies the name of the author for the stream recording Refer to description above on handling white space spaces in the string comment string Specifies a comment for the stream recording Refer to descript...

Page 469: ... when you must fine tune the video input source It s good practice to backup your configuration settings so that you can revert back to a good configuration if the changes you made are not desirable see Configuration presets Topics include l Troubleshooting Quick Reference l Remove black bars matte from the video l Use a specific EDID for the video input port l Unstretch the output video l Remove ...

Page 470: ... input sources No sound is coming from an audio source Verify that you are using the correct audio input by following the steps in Configure encoding OR Check the audio meter from the Dashboard view in Epiphan Live see Monitor video and audio input sources OR Check the touchscreen interface for audio monitoring or use the 3 5 mm audio jack on the front of Pearl 2 to verify audio see About the touc...

Page 471: ...a constant frame rate using a third party software such as Handbrake before editing in Adobe Premiere Pro Adobe Premiere Pro won t load my mp4 recording from Pearl 2 Check if the selected recording format in Pearl 2 is MP4 Fragmented Adobe Premiere Pro does not currently support fragmented mp4 files Before editing in Adobe Premiere Pro convert the clip to progressive mp4 format Run the file throug...

Page 472: ... encoding preset is chosen for all channels Stream won t play in my media player or browser Verify that the Stream Type matches with the media player used and that you have the correct url or SDP file for the player See Stream content using HTTP HTTPS or RTSP and Stream to a media player or smart TV If you still cannot see the stream try disabling your local computer firewall If the issue is still...

Page 473: ...fps are not playable in VLC media player use Windows Media Player and Quicktime Player instead Certain Media players won t play MOV videos Some media players won t play MOV videos that are recorded with MP3 audio encoding including 1 VLC 2 2 4 Microsoft Windows if MP3 audio encoding is at 48 kbps 2 Movies TV 10 16122 1029 on Windows 10 3 Windows Media Player 12 Choose a different audio encoding wh...

Page 474: ...arl test already exists To avoid this ensure the deregistered Pearl 2 entry in the list of encoder devices disappears before registering again using the same device name Web camera is not working correctly There are several possible causes of poor performance on web cameras l The camera itself might be malfunctioning Try hooking it into a computer to see if the problem remains l If the picture qua...

Page 475: ...hannel see Custom layout configuration For example l Input signal resolution is 720 480 a 3 2 aspect ratio l encoded resolution is 640 480 a 4 3 aspect ratio that is narrower than the input resolution Borders are added to the top and bottom of the image to preserve the wider ratio of the input For example l Input signal resolution is 720 480 a 3 2 aspect ratio l encoded resolution is 1280 800 a 16...

Page 476: ...of the video source 1 Connect to the Admin panel and login as admin see Connect to the Admin panel 2 To determine the input port name of the video source that s used in the channel select the channel from the Channels menu and click Layouts The custom layouts page opens 3 Once you have determined the name of the video input source select the input port for that video source under Inputs menu 4 Mak...

Page 477: ... in the Frame size fields 7 Click Apply Stretch the image You can remove the matte black bars by stretching the image to fit your output frame size using the custom layout editor 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select the channel and click Layouts The custom layout editor page opens 3 In the layouts list select the row for the layout you ...

Page 478: ...u upload a custom EDID to an input port on Pearl 2 you can force the port to supply a specific resolution color depth etc to the connected video source Upload a new EDID In most cases the factory installed default EDID works fine for sources connected to the HDMI ports on Pearl 2 However there may be times when a connected video source uses resolutions that you do not want to use In that case you ...

Page 479: ...ct success or failure Restore factory default EDID When you no longer want a custom EDID assigned to an input port you can restore the input port to use the factory default EDID Currently there is no way to tell if your input port is using a custom EDID If you are unsure restoring to factory default is the best approach To restore the default EDID 1 Login to the Admin panel as admin see Connect to...

Page 480: ...ars to appear on the sides or top and bottom of the output To remove these see Remove black bars matte from the video To preserve the video source s aspect ratio 1 Connect to the Admin panel and login as admin See Connect to the Admin panel 2 From the Channels menu select a channel and click Layouts The custom layout editor page opens 3 In the layouts list select the row for the layout you want 4 ...

Page 481: ...e The result is a blurred image and horizontal lines running across the video To convert an interlaced source signal to a non interlaced signal 1 Login to the Admin panel as admin see Connect to the Admin panel 3 From the Inputs menu click the source name The configuration page for the source opens 4 Check Enable deinterlace and click Apply 468 ...

Page 482: ...oose MP3 audio l Configuring very low frame rates such as 1 fps encoding with a high bitrate setting e g 7000 kbps results in poor video quality Workaround Allow Pearl 2 to automatically select the best bitrate setting For 1 fps this results in a bitrate of about 1180 kbps l Occasionally a solid black image appears when connecting an AV io HD capture card to a USB port on Pearl 2 Workaround Reconn...

Page 483: ...re this is a know issue are VLC and iPhone6 iOS 10 0 1 and using another platform prevents the issue If you re streaming over HLS do not set viewer passwords and IP restrictions per channel Use global viewer passwords and IP allow deny lists instead l It is possible to name two or more channels with the same value Use of automatic file transfer and UPnP is unpredictable if this occurs Workaround E...

Page 484: ...y a few pixels Workaround The offset is cosmetic and does not affect your Live stream so no workaround is required l When a HDMI output assigned to a Dashboard preview panel has its source changed the preview panel does not automatically update to reflect the change Workaround Refresh the Epiphan Live Dashboard in your web browser to update any changes in your preview panels Affecting video output...

Page 485: ... streaming Workaround If Pearl 2 becomes unresponsive use the power button to perform a system restart l Pearl 2 doesn t synchronize time from a local Windows NTP server Workaround Avoid using a local Windows NTP server with Pearl 2 l In multi view recordings different Kaltura players such as the KMC and MediaSpace can playback audio differently where the KMC plays audio from the channel selected ...

Page 486: ...n text overlays l Chroma key color selection update l RTMPS certificate update l EAP TLS user name field update Release 4 6 0 l 802 1x network security compliance l RTMPS AV encryption l HTTPS l Discovery utility port disabled Release 4 5 1 l Constant volume for layouts with multiple audio sources l Stereo and mono analog audio selection l Assign XLR B RCA audio sources to an input l Mute audio l ...

Page 487: ...t and stop individual streams using Epiphan Live l Logitech BRIO 4K camera support Release 4 2 0 l USB 3 0 support for web cameras and AV io UVC video capture cards l Fully integrated multi publishing l Enhanced video cropping l Audio delay control l Epiphan Live recordings management Release 4 0 1 l Launch of Pearl 2 Rackmount models l 4K add on Release 4 0 0 l Inaugural release of Pearl 2 with t...

Page 488: ...l Pro audio inputs l 512 GB data storage SSD l Touchscreen ...

Page 489: ...ment Agreement means this Epiphan Systems Inc Software License API means an application programming interface Documentation means the technical publications delivered to You with the Software relating to the installation and operation of the Software and or Hardware such as reference user installation and technical guides and release notes Epiphan means Epiphan Systems Inc Epiphan Hardware Product...

Page 490: ...ree software i e software licensed under the GNU Lesser General Public License or other free software licenses for which the applicable free software license may also require that the source code for such free software be made available to those receiving only executable versions of such free software If the source code for any free software distributed with the Software is not provided with the S...

Page 491: ... S RESELLERS OR DISTRIBUTORS NEITHER LICENSOR NOR ANY OF ITS AFFILIATES NOR ANY OF ITS OR THEIR LICENSORS SUPPLIERS SUBCONTRACTORS RESELLERS AND OR DISTRIBUTORS MAKE ANY REPRESENTATIONS OR PROVIDE ANY CONDITIONS AND OR WARRANTIES ABOUT THE SUITABILITY OF THE EPIPHAN HARDWARE PRODUCTS SOFTWARE SERVICES AND OR DOCUMENTATION NEITHER LICENSOR NOR ANY OF ITS AFFILIATES NOR ANY ITS OR THEIR LICENSORS SU...

Page 492: ...ensor may terminate this Agreement immediately by providing You with written notice if a You are in material breach of any provision of this Agreement which breach if capable of being cured is not cured within thirty 30 days after Licensor gives You written notice thereof or b You have committed a non curable material breach of this Agreement Upon termination You shall destroy all copies of the So...

Page 493: ...ration of nuclear facilities aircraft navigation systems air traffic control or direct life support machines Licensor its licensors suppliers subcontractors resellers and distributors specifically disclaim any express or implied representations warranties and or conditions for such uses 12 U S Government End Users The Software and Documentation are each a commercial item as that term is defined at...

Page 494: ...shall be reformed only to the extent necessary to make them enforceable under such circumstances This Agreement shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein No choice or conflict of laws rules of any jurisdiction shall apply to this Agreement You shall only be entitled to bring any action or proceeding arising out of or relating to this Agreeme...

Page 495: ...94301 USA www Epiphan com CE Compliance Statement Marking by the symbol indicates compliance of this device with the applicable directives of the European Community and meets or exceeds the following technical standards Directive 2014 30 EU Electromagnetic Compatibility Directive 2014 35 EU Low Voltage Directive Directive 2011 65 EU RoHS restriction of the use of certain hazardous substances in el...

Page 496: ...of Terms and Conditions These Terms and Conditions for use of this document and the associated Epiphan Product are governed and interpreted pursuant to the laws of the province of Ontario Canada notwithstanding any principles of conflicts of law All disputes arising out of or relating to these Terms and Conditions shall be finally resolved by arbitration conducted in the English language in Ottawa...

Page 497: ... and 2019 Epiphan Systems Inc ...

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