1.1. Introduction
1.1.1. Welcome
Thank you for purchasing our ELMO-PRO Series Digital Video Recorder (DVR). ELMO is a registered trademark of ELMO
USA CORP.
This manual will guide you through the usage of ELMO DVR Server and ELMO DVR Remote software. If you have any
questions or concerns, please visit our website at http://www.elmousa.com or contact our technical support team.
1.1.2. Limited Warranty
ELMO USA CORP. warrants this product to be in compliance with its own plans and specifications, and to be free from
defects in materials and workmanship under normal use and service for all parts, for a period (or the equivalent) of one
(1) year after the original purchase date. During this period, ELMO USA CORP. will replace parts at no charge.
This warranty excludes costs for initial technical adjustments (setup) which are the responsibility of the dealer from whom
you purchased the unit. It also excludes damages due to misuse or neglect. Damages resulting from electrostatic discharge
(ESD) will not be warranted. This warranty does not cover damages beyond ELMO USA CORP.'s control. In no event
shall ELMO USA CORP. be liable for any direct, indirect or consequential damages, loss of anticipated profits, loss of time
or any other losses incurred by the buyer in connection with the purchase, installation, operation or failure of this product.
We, ELMO and its agents, are not responsible for viruses. Users should install anti-virus software on their ELMO DVR at
their own risk. For more details on the limitations of this warranty, contact your distributor.
**For technical assistance, please call: 1-800-947-3566
To obtain service, please follow these steps:
1. Arrange for delivery of your equipment to:
ELMO USA CORP., 1478 Old Country Road,
Plainview, New York, 11803, USA.
2. All shipments should be shipped prepaid, insured and properly packaged (preferably in the original packaging) and
accompanied by a letter outlining the defect.
3. Supply your warranty registration, bill of sale, or other evidence of purchase date.
Warning
The ELMO DVR must be used with an Unin-
terruptible Power Supply (rated at a minim-
um of 500 watts), with range protection.
Failure to do so will void all warranties!
1.1.3. General
This product is the product of ELMO USA CORP. advanced technology and has passed extensive reliability and compatib-
ility tests. Copyright of this manual belongs to ELMO USA CORP., and may not be reprinted or reproduced without prior
written permission. If you need to modify or repair your system, we recommend that you contact a certified ELMO
Dealer/Installer. Otherwise, the system warranty will be voided. Should you have any problems or questions with our
product, contact your local ELMO Dealer/Installer. This product is certified for domestic and industrial use: TUV certified
for Europe, and cULus certified for the USA and Canada.
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ELMO-PRO v.1.403.16 - User Manual
Introduction
Chapter 1. ELMO-PRO Server
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