Docomo FOMA P704IU, User Manual

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416
Troubleshooting
First of all, check to see if you need to update software programs and
then update them if required. Updating software programs
Ÿ
page 428
Problem Check point Reference
The FOMA
phone does
not turn on.
(Cannot use) Make sure the battery is attached to the
FOMA phone correctly.
Make sure the battery is fully charged.
If the mova is usable in Dual Network Service,
the FOMA phone service is not available. Is
the FOMA phone usable? For details, refer to
“Mobile Phone User’s Guide [Network Services]”.
41
42
368
Cannot dial
by pressing
numeric keys. Make sure Keypad Dial Lock is deactivated.
Make sure Restrict Dialing is deactivated.
Make sure Lock All is deactivated.
Make sure Self Mode is deactivated.
136
139
129
130
Dial but
cannot
connect; a
busy tone
sounds. Make sure the phone number contains a city
code.
Enter the phone number after you hear the
dial tone.
If “ ” appears, move to a place where it
disappears.
51
45
“ ”
appears and
a busy tone
sounds.
You may be out of the service area or weak
radio waves are being received. 45
“ ” and
“Lock all” are
displayed and
pressing keys
are null.
This may be because Lock All is activated. 129
Pressing the
side keys does
not work when
the FOMA
phone is closed. This may be because “Side keys guard” is set
to “ON”. 137
Problem Check point Reference
Alert beeps. The battery runs short. You need to charge. 42
Cannot charge.
(The Call/
Charging
indicator does
not light, or it
flickers.) Make sure the battery is attached to the FOMA
phone correctly.
Make sure the power plug of the adapter is
securely inserted into outlet.
Make sure the adapter and the FOMA phone is
firmly connected.
For AC adapter (option), make sure its
connector is firmly connected to the FOMA
phone or a desktop holder (option).
41
43
The display
grows dark,
showing
nothing. Make sure “Power saver mode” is deactivated. 112
Different ring
tones sound
for incoming
mail. This may be the mail from a party whose mail ring
tone is set for each mail address by Utilities.
This may be the mail from a party stored in a
group set with a mail ring tone by Group Setting.
103
104
When a call or
mail message
comes in, the
Call/Charging
indicator
lights/flickers
differently. This may be the call or mail message from a
party for whom you have set “Illumination/Mail
illumination” for each phone number and mail
address by Utilities.
This may be the call or mail message from a
party stored in a group set with “Illumination/
Mail illumination” by Group Setting.
119
119
Images or
melodies
selected in the
functions are
not played back;
they are played
back at the
default setting. Make sure the UIM that was inserted when
you downloaded images or melodies is
inserted. 39
Cannot count
total calls cost. Make sure that total calls cost accumulated
on the UIM does not exceed the limit (about
¥16,770,000). Perform Reset Total Cost to
return to ¥0. 339
Troubleshooting
Ż
Appendix/External Devices/T
roubleshooting