
Part Number
Issue
Date
Page
6159937790
12
03/2018
173 / 184
173 (184)
03/2018
15
TROUBLESHOOTING GUIDE
Below is a quick
Troubleshooting Guide
for the Delta Wrench.
If a problem is shown, before taking any action (replacing parts or contacting customer support), be
sure to check that the Delta Wrench is being used properly; improper operation can cause defeats
even if the system is in good working order.
In case of issues, the log file can provide information about the problem
(refer to the paragraph “
Delta
Wrench LOG Viewer
” for further details).
Symptom
Possible cause
Solution
Cannot enter the test menu
- Transducer not connected
- Contact Desoutter Service Personnel
Cannot connect the DeltaQC
to the Delta Wrench
- Cable disconnected and
Delta Wrench not found
- Before clicking on the Connect icon,
ensure that the USB is selected.
Click on
“
Scan
” on the DeltaQC to
search the Delta Wrench connected
“Min Load Error”
is shown
on the Delta Wrench display
when starting a test
- Pset data not matching the
Delta Wrench data
- Check the Pset data; all the
parameters must be greater than the
minimum load
“Capacity error”
is shown on
the Delta Wrench display
when starting a test
- Pset data not matching the
Delta Wrench data
- Check the Pset data; all the
parameters must be lower than the
Delta Wrench capacity
“Overload error”
is shown on
the Delta Wrench display
- The Delta Wrench has
been overloaded over the
maximum value
- The message is shown each time the
Delta Wrench is switched on: to reset
the overload condition, the Delta
Wrench must be recalibrated
“Error Zeroing Torque”
is
shown on the Delta Wrench
display at the power on
- Delta Wrench powered on
with a load applied
- Switch off the Delta Wrench; then
switch on the Delta Wrench again,
without applying any torque
“Error Zeroing Gyro”
is
shown on the Delta Wrench
display at the power on
- Delta Wrench has been
moved during the power
on phase
- Switch off the Delta Wrench; then
switch on the Delta Wrench again,
leaving it in a fixed position during
the power on phase