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Dell 2130 Color Laser, User Manual

The Dell 2130 Color Laser is a reliable and efficient printer that delivers vibrant and high-quality prints. To make the most out of its features, don't forget to grab your free User Manual, available for download at our website, ensuring seamless usage and optimal performance.

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 Troubleshooting Guide  

  

Basic Printer Problems 

 

  

Display Problems 

 

  

Printing Problems 

 

  

Print Quality Problems 

 

  

Abnormal Noise 

 

  

Jam/Alignment Problems 

 

  

Option Problem 

 

  

Other Problems 

 

  

Contacting Service 

 

 

 

Basic Printer Problems  

Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following: 

l

 

The power cable is plugged into the printer and a properly grounded electrical outlet. 

 

l

 

The printer's power is on. 

 

l

 

The electrical outlet is not turned off at any switch or breaker. 

 

l

 

Other electrical equipment plugged into the outlet is working. 

 

l

 

All options are properly installed. 

 

l

 

The wireless printer adapter is not installed if you use the network protocol adapter with the wired network. 

 

If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds, and then turn on the printer. This often fixes the 
problem. 

 

Display Problems  

 

Printing Problems  

 

 

Problem 

 

 

Action 

After the printer is turned on, the display on the operator panel is blank, 
keeps showing 

Please wait...

, or the back light is not lit. 

l

 

Turn off the printer, wait for 10 seconds, and turn on the printer. 

l

 

Self Test Message appears on the operator panel. When the test is 

completed, 

Ready to Print 

is displayed. 

Menu settings changed from the operator panel have no effect. 

Settings in the software program, the printer driver, or the printer utilities are 
overriding the settings made on the operator panel. 

l

 

Change the menu settings from the printer driver, the printer utilities, or 

the software program instead of the operator panel. 

 

 

Problem 

 

 

Action 

Job did not print or incorrect characters printed. 

Ensure 

Ready to Print

 appears on the operator panel before you send a job to print. Press 

Menu

 

button to return to 

Ready to Print

. 

Ensure print media is loaded in the printer. Press 

Menu

 button to return to 

Ready to Print

. 

Verify the printer is using the correct page description language (PDL). 

Verify that you are using the correct printer driver. 

Ensure you are using the correct Ethernet or USB cable and that it is securely connected to the 
printer. 

Verify that the correct print media size is selected. 

If using a print spooler, verify that the spooler has not stalled. 

Check the printer's interface from the 

Admin Menu

. 

Determine the host interface you are using. Print a panel settings page to verify that the current 
interface settings are correct. Refer to 

"Printing a Panel Settings Page"

 for details on how to print 

a panel settings page. 

Summary of Contents for 2130 Color Laser

Page 1: ...ade names other than its own Our printer software uses some of the codes defined by the Independent JPEG Group UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFA...

Page 2: ...t media to curve at its edges Excessive curl can cause paper feeding problems Curl usually occurs after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped even in the paper tray can contribute to paper curling prior to printing and cause feeding problems regardless of humidity When printing on curled paper straighten the paper and then insert it i...

Page 3: ... appear in the text when printing on talc or acid paper Selecting Paper Proper paper selection helps prevent jams and ensures trouble free printing To help avoid jams or poor print quality l Always use new undamaged paper l Before loading the paper identify the recommended print side of the paper This information is usually indicated on the paper package l Do not use paper that you have cut or tri...

Page 4: ...ctions on loading an envelope When printing on envelopes l Use only high quality envelopes that are designed for use in laser printers l Set the print media source to the single sheet feeder or standard 250 sheet tray Set the paper type to Envelope and select the correct size of envelope from the printer driver l For best performance use envelopes made from 75 g m2 20 lb bond paper You can use up ...

Page 5: ...f the perforations or between die cuts of the label l Do not use label sheets that have adhesive to the edge of the sheet It is recommended that zone coating of the adhesive is done at least 1 mm 0 04 inches away from the edges Adhesive material contaminates your printer and could void your warranty l If zone coating of the adhesive is not possible a 3 mm 0 125 inches strip should be removed on th...

Page 6: ... orientation of the paper loading 2 Custom width 76 2 mm 3 00 inches to 215 9 mm 8 5 inches Custom length 127 mm 5 00 inches to 355 6 mm 14 00 inches 3 Only the administrator user can set the custom size from the printer driver Media Single Sheet Feeder Standard 250 Sheet Tray Optional 250 Sheet Feeder Duplexer Plain Y Y Y Y Plain Side 2 Y Y Y N Plain Thick Y Y Y Y Plain Thick Side 2 Y Y Y N Recyc...

Page 7: ......

Page 8: ...feeder can hold l 250 sheets of the standard paper Print Media Dimensions The standard 250 sheet tray accepts print media within the following dimensions l Width 76 2 mm 3 00 inches to 215 9 mm 8 5 inches l Length 127 mm 5 00 inches to 355 6 mm 14 00 inches The optional 250 sheet feeder accepts print media within the following dimensions l Width 148 mm 5 82 inches to 215 9 mm 8 5 inches l Length 2...

Page 9: ...operator panel if any print media other than plain print media is loaded If a user specified print media is loaded in the standard 250 sheet tray you must specify the paper size setting by using the operator panel 8 Press Menu button NOTE When you feed paper from the tray loaded with Legal size paper extend the rear side of the tray NOTE Do not exceed the maximum fill line in the tray Overfilling ...

Page 10: ...inter last with the print side facing up When using the single sheet feeder the letterhead enters the printer first with the print side facing down Loading Envelopes Use the following guidelines when loading envelopes in the standard 250 sheet tray Envelope 10 Load the envelopes short edge feed with the flaps closed and the print side up Ensure that the flaps come at the right when you face toward...

Page 11: ...tically links the trays and will use the first tray until it runs out of media then switch to the linked tray If you load the same size print media in each tray ensure that the type of media is same When the selected trays are loaded with the same size and type of print media select the Paper Type settings in the Tray Settings for each source To disable tray linking set the Paper Type to a unique ...

Page 12: ... you face towards the printer C5 To load an envelope into the single sheet feeder insert the envelope short edge feed with the flap open and the print side down Ensure that the flap comes at the bottom when you face towards the printer NOTE Do not force the print media into the single sheet feeder NOTE Load letterhead face down with the top of the sheet entering the printer first NOTE If you exper...

Page 13: ... printing on the back of the sheet even numbered pages is oriented in relation to the printing on the front odd numbered pages Using the Output Tray The output tray holds up to l 150 sheets of plain paper NOTICE Never use envelopes with windows coated linings or self stick adhesives These lead to paper jams and can damage the printer NOTE Ensure that you load an envelope with the flap completely o...

Page 14: ...nsion The output tray extension is designed to prevent print media from falling from the printer after the print job is complete Before printing a document ensure the output tray extension is fully extended Back to Contents Page ...

Page 15: ...rom the Dell Printer Configuration Web Tool makes that setting the user default Printing a Printer Settings Page You can verify the detailed printer settings by printing a printer settings page When Using the Operator Panel 1 Press Menu button 2 Press button until Report List appears and then press Set button 3 Printer Setting is displayed Press Set button The printer settings page is printed When...

Page 16: ... Set button This enables the setting value which is indicated by an asterisk next to the setting value 6 Press Cancel or button to return to the previous menu To continue setting other items select the desired menu To quit setting new values press Cancel button Driver settings may override changes previously made and may require you to change the operator panel defaults Using the Tool Box to Chang...

Page 17: ...layed Press Set button The printer settings page is printed When Using the Tool Box 1 Click start All Programs Dell Printers Dell 2130cn Color Laser Printer Tool Box The Select Printer dialog box opens 2 Click the name of this printer listed in Printer Name and then click OK The Tool Box opens 3 Click the Printer Settings Report tab 4 Select Reports from the list at the left side of the page The R...

Page 18: ...art button The printer is turned off automatically to apply the settings Initializing NVRAM for Network Settings You can initialize the IP address and network related settings by initializing NVRAM for Network settings 1 Press Menu button 2 Press button until Admin Menu appears and then press Set button 3 Press button until Network appears and then press Set button 4 Press button until Reset LAN a...

Page 19: ...etwork Firmware Version Displays the NIC version MCU Firmware Version Displays the version of the MCU firmware Printing Speed Color Displays the speed for color printing Printing Speed Monochrome Displays the speed for monochrome printing Power Saver Timer Mode 1 Displays the amount of time before the printer enters the power saver timer mode 1 after it finishes a job Power Saver Timer Mode 2 Disp...

Page 20: ...gs for the current job mm inch Displays the measurement unit used on the operator panel Paper Density Plain Displays the plain paper density settings Label Displays the label paper density settings Auto Registration Adjustment Auto Registration Adjustment Displays whether to automatically adjust color registration Adjust Altitude Adjust Altitude Displays the altitude of the location where the prin...

Page 21: ...s a tone when the printer becomes ready Job Complete Tone Off Does not emit a tone when a job is complete On Emits a tone when a job is complete Fault Tone Off Does not emit a tone when a job ends abnormally On Emits a tone when a job ends abnormally Alert Tone Off Does not emit a tone when a problem occurs On Emits a tone when a problem occurs Out of Paper Alert Tone Off Does not emit a tone when...

Page 22: ...the settings press the Apply New Settings button to apply the changes Restart printer to apply new settings Press the Restart printer to apply new settings button to apply the changes 1 Enter 3 to put the printer in the power saver timer mode three minutes after it finishes a job This uses much less energy but requires more warm up time for the printer Enter 3 if your printer shares an electrical ...

Page 23: ...egistration Adjustment 1 Lateral Yellow 9 9 Specifies lateral perpendicular to paper feed direction color adjustment values that are found in the color registration chart individually for Yellow Magenta and Cyan 0 Magenta 9 9 0 Cyan 9 9 0 Color Registration Adjustment 2 Process Yellow 9 9 Specifies process paper feed direction color adjustment values that are found in the color registration chart ...

Page 24: ... S2 1 Plain Thick S2 1 Recycled S2 1 Tray 1 Paper Size A4 210 x 297 mm Specifies the size of paper loaded in the standard 250 sheet tray A5 148 x 210 mm B5 182 x 257 mm Letter 8 5 x 11 Folio 8 5 x 13 Legal 8 5 x 14 Executive 7 25 x 10 5 Monarch 3 875 x 7 5 Monarch LEF 7 5 x 3 875 DL 110 x 220 mm DL LEF 220 x 110 mm C5 162 x 229 mm Envelope 10 4 125 x 9 5 Custom Size Tray 1 Custom Size Y Specifies ...

Page 25: ...he IP address using DHCP BOOTP Sets the IP address using BOOTP RARP Sets the IP address using RARP Manually Set Manually sets the IP address IP Address 1 Manually sets the IP address allocated to the printer It is allocated to the printer using the format nnn nnn nnn nnn Each octet that makes up nnn nnn nnn nnn is a value in the range of 0 to 254 Subnet Mask 2 Manually sets the subnet mask It is s...

Page 26: ...t to A4 or Letter size paper MQ Chart Outputs charts to check for the binding in A4 or Letter Alignment Chart Outputs a chart to check for proper alignment of the print image on the paper One page is output The chart is output to A4 or Letter size paper PHD Refresh Configuration Chart Outputs a chart to check the light fatigue of the PHD unit One page is output The chart is output to A4 or Letter ...

Page 27: ... DL 110 x 220 mm DL LEF 220 x 110 mm C5 162 x 229 mm Envelope 10 4 125 x 9 5 Paper Type Plain Specifies the type of paper to be used by the Paper Wrinkle Check Mode Plain Thick Covers Covers Thick Label Recycled Envelope Rear side Off Does not use the Print side 2 of the paper On Uses the Print side 2 of the paper Color Mode Color Prints in color mode Black Prints in monochrome mode Start Click th...

Page 28: ...nt jobs you may also need to modify tray settings Report List Use the Report List menu to print various types of reports and lists Printer Setting Purpose To print a list of the current user default values the installed options the amount of installed print memory and the status of printer supplies Panel Settings Purpose To print a detailed list of all the settings on the operator panel menus PCL ...

Page 29: ... is turned off and then on Values Status Purpose To display the information on the wireless signal strength Any change cannot be made on the operator panel to improve the status of the wireless connection Values Reset Wireless Purpose NOTE The Stored Document is displayed only when the 512 MB or more optional memory is installed on the printer and RAM Disk under System Settings is enabled NOTE Val...

Page 30: ...ress allocated to the printer by using the keys on the operator panel Subnet Mask Sets the subnet mask Gateway Address Sets the gateway address IPsec 1 Disables IPsec 1 Only displayed when an optional network protocol adapter is installed and IPsec is enabled LPD Enable Enables the LPD port Disable Disables the LPD port Port9100 Enable Enables the Port9100 port Disable Disables the Port9100 port N...

Page 31: ...o put the printer in power saver mode three minutes after it finishes a job This uses much less energy but requires more warm up time for the No n Address n is 1 5 1 Sets the IP address for Filter n No n Mask n is 1 5 1 Sets the address mask for Filter n No n Mode n is 1 5 1 Off Disable the IP Filter feature for Filter n Accept Accepts an access from the specified IP address Reject Rejects an acce...

Page 32: ... tone when the operator panel input is correct On Emits a tone when the operator panel input is correct Invalid Key Off Does not emit a tone when the operator panel input is incorrect On Emits a tone when the operator panel input is incorrect Machine Ready Off Does not emit a tone when the printer becomes ready On Emits a tone when the printer becomes ready Job Completed Off Does not emit a tone w...

Page 33: ...aliano Deutsch Español Dansk Nederlands Norsk Svenska Off Does not automatically output a log of completed jobs On Automatically outputs a log of completed jobs NOTE Restart your printer when you change the settings for the RAM Disk menu Off Does not print the user ID Top Left Prints the user ID on the top left of the page Top Right Prints the user ID on the top right of the page Bottom Left Print...

Page 34: ...loaded in optional 250 sheet feeder 1 Only displayed when an optional 250 sheet feeder is installed on the printer Disable Does not allocate memory to the RAM disk file system Secure Print and Proof Print jobs will abort and be recorded to the job log 50 500MB 1 Specifies the amount of memory to allocate to the RAM disk file system 50 MB step 50 1000MB 2 1 Only displayed when the optional 512 MB m...

Page 35: ...ment for each paper type Values millimeter mm Selects millimeter as the default measurement unit inch Selects inch as the default measurement unit NOTE The default for mm inch varies depending on the default Paper Size The default Paper Size varies depending on country specific factory default The default for mm inch setting is mm when the default Paper Size is A4 The default for mm inch setting i...

Page 36: ...ter the printer is moved Label 0 6 6 Coated 0 6 6 Coated Thick 0 6 6 Envelope 0 6 6 Recycled 0 6 6 NOTICE The print quality changes depending on the setting values you select for this item Plain 0 6 6 Plain Thick 0 6 6 Transparency 0 6 6 Covers 0 6 6 Covers Thick 0 6 6 Label 0 6 6 Coated 0 6 6 Coated Thick 0 6 6 Envelope 0 6 6 Recycled 0 6 6 On Automatically performs color registration adjustment ...

Page 37: ...chart The color registration chart prints a lattice pattern of yellow magenta and cyan lines On the chart find the values on the right side that are next to the straightest lines for each of the three colors If the value for the straightest line is 0 color registration adjustment is not required If the value for the straightest line is any value other than 0 specify the adjustment values under Ent...

Page 38: ...er cartridge is recommended for your printer The Dell warranty does not cover any problems caused by the use of any accessory part or component that is not supplied by Dell NOTE Before you install another manufacture s toner cartridge be sure to restart the printer Off Does not use another manufacturer s toner cartridge On Uses another manufacturer s toner cartridge NOTE Values marked by an asteri...

Page 39: ...E For details on the Flip long edge and Flip short edge options see Flip on Long Edge and Flip on Short Edge CG Times CG Times It CG Times Bd CG Times BdIt Univers Md Univers MdIt Univers Bd Univers BdIt Univers MdCd Univers MdCdIt Univers BdCd Univers BdCdIt AntiqueOlv AntiqueOlv It AntiqueOlv Bd CG Omega CG Omega It CG Omega Bd CG Omega BdIt GaramondAntiqua Garamond Krsv Garamond Hlb GaramondKrs...

Page 40: ...ble monospaced fonts the pitch is displayed but cannot be changed See also Pitch and Point Size Form Line Purpose To set the number of lines in a page Values ROMAN 8 ISO L1 ISO L2 ISO L5 ISO L6 PC 8 PC 8 DN PC 775 PC 850 PC 852 PC 1004 PC 8 TK WIN L1 WIN L2 WIN L5 DESKTOP PS TEXT MC TEXT MS PUB MATH 8 PS MATH PI FONT LEGAL ISO 4 ISO 6 ISO 11 ISO 15 ISO 17 ISO 21 ISO 60 ISO 69 WIN 3 0 WINBALT SYMBO...

Page 41: ...ual appearance Values Hex Dump Purpose To help isolate the source of a print job problem With Hex Dump selected all data sent to the printer is printed in hexadecimal and character representation Control codes are not executed Values Draft Mode Purpose To save toner by printing in the draft mode The print quality is reduced when printing in the draft mode Values LineTermination Purpose To add the ...

Page 42: ...t feeder Display Popup Purpose To specify whether or not to display a popup menu when paper is loaded in the standard 250 sheet tray or optional 250 sheet feeder Values Add LF The LF command is added CR CR LF LF LF FF FF Add CR The CR command is added CR CR LF CR LF FF CR FF CR XX The CR and LF commands are added CR CR LF LF CR LF FF CR FF Black Prints in the black and white mode Color Prints in t...

Page 43: ...ify the paper loaded in the optional 250 sheet feeder Values Paper Tray On Specifies the size and type of paper loaded in the standard 250 sheet tray or optional 250 sheet feeder Off Size and type of paper loaded in the standard 250 sheet tray or optional 250 sheet feeder Paper Type Plain Plain Thick Covers Covers Thick Label Envelope Recycled Plain S2 1 Plain Thick S2 1 Recycled S2 1 Paper Size A...

Page 44: ...l Admin Menu appears and then press Set button 3 Press button until Panel Settings appears and then press Set button 4 Panel Lock is displayed Press Set button 5 Press button until Enable appears and then press Set button 6 Press button Paper Size A5 B5 Letter 2 8 5x13 Legal Executive 1 S2 means the print side 2 of the paper 2 Denotes country specific factory default values NOTE The Stored Print m...

Page 45: ...the password and then press Set button 4 Press button until Panel Settings appears and then press Set button 5 Panel Lock is displayed Press Set button 6 Press button until Disable appears and then press Set button Back to Contents Page NOTE If you forget your password turn off the printer Then while holding Menu button turn on the printer Continue to hold Menu button until the display indicates I...

Page 46: ...m the printer automatically by two way communication a window that prompts you to type the Service Tag number appears Type your Dell printer Service Tag number in the field provided Your Service Tag number is located inside the side cover of your printer b Select a URL from the Select Reorder URL list c Click Visit Dell printer supplies ordering web site 4 If ordering by phone call the number that...

Page 47: ...g box opens 2 The Quick Launch Utility window provides four buttons Status Window Tool Box Updater and Troubleshooting To exit click the X button at the top right of the window For details click the Help button of each application Status Window The Status Window button opens the Printing Status Window See Printer Status Window Tool Box You can use the Tool Box to specify various settings for the p...

Page 48: ... the appropriate settings for the specific job you are sending to print Print settings selected from the driver override the default menu settings selected from the operator panel or Tool Box You may need to click Preferences from the initial Print box to see all of the available system settings you can change If you are not familiar with a feature in the printer driver window open the online Help...

Page 49: ...ter window 3 Select the job you want to cancel 4 Press Delete on the keyboard Printing a Report Page By using the Report List menu you can print a various of settings for your printer including printer settings panel setting and font list The following describes two examples of printing from the Report List menu Printing a Printer Settings Page To verify detailed printer settings print a printer s...

Page 50: ...panel menus to identify which job in the memory you want to print You can use this function to print a confidential job Secure Print or verify one copy before printing additional copies Proof Print Printing and Deleting Held Jobs Once held jobs are stored in print memory you can use the operator panel to specify what you want to do with one or more of the jobs You can select either Secure Print or...

Page 51: ...wing prompt is displayed Use the buttons on the operator panel to enter the numeric password associated with your confidential job As you enter the password the password you entered is displayed to ensure confidentiality If you enter an invalid password the message Wrong Password appears Wait three seconds or Press Set or Cancel to return to the screen for user selection When you enter a valid pas...

Page 52: ......

Page 53: ...k clients printing to this printer 5 Click OK If you are missing files you will be prompted to insert the server operating system CD Windows Vista Windows Vista 64 bit Edition 1 Click Start Control Panel Hardware and Sound Printers 2 Right click this printer icon and select Sharing 3 Click Change sharing options button 4 The dialog box displaying Windows needs your permission to continue appears 5...

Page 54: ...dows XP 64 bit Edition Windows Server 2003 Windows Server 2003 Enterprise x64 Edition Windows 2000 1 On the Windows desktop of the client computer double click My Network Places 2 Locate the host name of the server computer and then double click the host name 3 Right click the shared printer name and then click Connect Wait for the driver information to copy from the server computer to the client ...

Page 55: ...ck the shared printer name and then click Connect 4 Click Install driver 5 Wait for the driver information to copy from the server computer to the client computer and for a new printer object to be added to the Printers folder The time this takes varies based on network traffic and other factors 6 Print a test page to verify installation a Click Start Control Panel b Select Printers c Right click ...

Page 56: ...dows 2000 click Finish 7 Print a test page to verify installation a Click start Settings Printers and Faxes Printers for Windows 2000 b Select the printer you just created c Click File Properties d From the General tab click Print Test Page When a test page prints successfully installation is complete Windows Vista Windows Vista 64 bit Edition 1 Click Start Control Panel Hardware and Sound Printer...

Page 57: ...Printer wizard 3 Select Add a network wireless or Bluetooth printer and then click Next If the printer is listed select the printer and click Next or select The printer that I want isn t listed and type in the path of the printer in the Select a shared printer by name text box and click Next For example server host name shared printer name The server host name is the name of the server computer th...

Page 58: ...Back to Contents Page ...

Page 59: ...ions of a single typeface is called a typeface family Most typeface families have four variations regular italic oblique bold and bold italic bold oblique Some families have more variations as the following illustration for the Helvetica typeface family shows Pitch and Point Size The size of a font is specified as either a pitch or point size depending on whether the font is fixed space or proport...

Page 60: ... fonts provide the flexibility of printing in many different point sizes Your printer uses different scalable font formats for downloading fonts to the printer PCL 5 PCL 6 uses Intellifont and TrueType scalable fonts There are thousands of different scalable fonts available in these different font formats from numerous font suppliers If you plan to use many downloadable bitmapped or scalable fonts...

Page 61: ...ier Courier It Courier Bd Courier BdIt LetterGothic LetterGothic It LetterGothic Bd Albertus Md Albertus XBd Clarendon Cd Coronet Marigold Arial Arial It Arial Bd Arial BdIt TimesNew TimesNew It TimesNew Bd TimesNew BdIt Symbol Wingdings Line Printer Times Roman Times It Times Bd Times BdIt Helvetica Helvetica Ob Helvetica Bd Helvetica BdOb CourierPS ...

Page 62: ...he symbol sets listed CourierPS Ob CourierPS Bd CourierPS BdOb SymbolPS Palatino Roman Palatino It Palatino Bd Palatino BdIt ITCBookman Lt ITCBookman LtIt ITCBookmanDm ITCBookmanDm It HelveticaNr HelveticaNr Ob HelveticaNr Bd HelveticaNr BdOb N C Schbk Roman N C Schbk It N C Schbk Bd N C Schbk BdIt ITC A G Go Bk ITC A G Go BkOb ITC A G Go Dm ITC A G Go DmOb ZapfC MdIt ZapfDingbats Roman 8 Default ...

Page 63: ...Back to Contents Page Symbol Wingdings ITC ZapfDingbats MS ...

Page 64: ... are securely locked If this does not solve the problem contact Dell See Contacting Dell 016 316 Restart Printer Reseat Memory Contact Support The printer detected an unsupported additional memory module in the memory slot Remove the additional memory module If this does not solve the problem contact Dell See Contacting Dell 016 318 Restart Printer Reseat Memory Contact Support The additional memo...

Page 65: ...nsert XXX Cartridge The specified toner cartridge is either missing or not fully inserted into the printer XXX is one of the following Black Cyan Yellow Magenta Error NNN NNN relates to printer problems Reinsert the specified toner cartridge See Replacing Toner Cartridges Insert PHD 091 972 Insert PHD The PHD unit is either missing or not fully inserted into the printer Reinsert the PHD unit See R...

Page 66: ...ncorrect paper size is loaded in the specified tray XXX indicates the number of the tray or single sheet feeder xxx indicates a paper size yyy indicates paper quality Load the specified paper in the specified trays See Loading Print Media in the Standard 250 Sheet Tray and Optional 250 Sheet Feeder and Loading the Single Sheet Feeder Out of Memory 016 700 Job too Large Press The printer memory is ...

Page 67: ...ge appears Press Cancel button to cancel the print job Press Set button to clear the message cancel the current print job and conduct the next print job if any Ensure that the printer configuration on the printer driver conforms to the printer you are using Ready to Print 193 700 Non DELL Toner Installed The printer is in the custom toner cartridge mode Though some of the toner cartridges reach th...

Page 68: ...eeding one sheet at a time through the single sheet feeder l Do not use print media that you have cut or trimmed yourself l Do not mix print media sizes weights or types in the same print media source l Ensure that the recommended print side is face up when you insert the print media Also the recommended print side should be face down when using the single sheet feeder l Keep print media stored in...

Page 69: ...aining inside the printer If no jammed paper can be found or it is hard to remove the paper go to the next step to remove the jammed paper from the inside of the printer 3 Open the front cover by pushing the side button 4 Open the belt unit until it stops and remove the jammed paper Then confirm that there are no scraps of paper remaining inside the printer 4 Optional 250 Sheet Feeder 5 Standard 2...

Page 70: ...Pull the tray out of the printer carefully Hold the tray with both hands and remove it from the printer 2 Remove all the jammed and or creased paper from the tray CAUTION Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer NOTE To resolve the error displayed on the operator panel you must clear all print media from the print media path ...

Page 71: ...step to remove the jammed paper from the inside of the printer 4 Open the front cover by pushing the side button 5 Open the belt unit until it stops and remove the jammed paper Then confirm that there are no scraps of paper remaining inside the printer 6 Close the belt unit by pushing it up 7 Close the front cover ...

Page 72: ...f the fuser and remove the jammed paper If any jammed paper cannot be found go to the next step The fuser is hot Do not touch it doing so may cause burns 5 Open the cover of the fuser and remove the jammed paper CAUTION Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer NOTE To resolve the error displayed on the operator panel you must clear all prin...

Page 73: ...e the printer and then close the belt unit 8 Close the front cover Removing Print Jams From the Duplexer 1 Push the side button and open the front cover 2 Open the cover of the duplexer 3 Remove the jammed paper from the duplexer NOTE To resolve the error displayed on the operator panel you must clear all print media from the print media path ...

Page 74: ...rd to remove the paper go to the next step to remove the jammed paper from the inside of the printer NOTE To resolve the error displayed on the operator panel you must clear all print media from the print media path NOTE Paper in the optional 250 sheet feeder feeds to the printer from the front of the standard 250 sheet tray therefore paper jammed in the standard 250 sheet tray can block the optio...

Page 75: ...he front cover 6 Insert the tray back into the printer and push until it stops Back to Contents Page NOTE If the paper jam message is not cleared after closing the front cover pull out the standard 250 sheet tray from the printer and remove the jammed paper CAUTION Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer ...

Page 76: ...n the printer l Self Test Message appears on the operator panel When the test is completed Ready to Print is displayed Menu settings changed from the operator panel have no effect Settings in the software program the printer driver or the printer utilities are overriding the settings made on the operator panel l Change the menu settings from the printer driver the printer utilities or the software...

Page 77: ...ol Job prints from the wrong source or on the wrong print media Check the Paper Types in the Tray Settings menu on the printer operator panel and in the printer driver Print media does not stack neatly in the output bin Turn the print media stack over in the tray Printer does not duplex pages Select Flip on Short Edge or Flip on Long Edge from the Duplex menu on the Paper Output tab in the printer...

Page 78: ...perform Dispense Motor Check for CMYK in any order you desire Does the dispense motor function properly Go to action 9 Contact Dell 9 If printing many low density images execute the Toner Refresh Mode 1 Launch the Tool Box and click Refresh Mode on the Diagnosis tab 2 Click the Yellow button under Toner Refresh Mode 3 Repeat step 2 for Magenta Cyan and Black buttons NOTE Using the Refresh Mode con...

Page 79: ...ng the Print Head Device PHD Unit and Installing the PHD Unit 2 After you replace the PHD unit test print your document again Is the problem recovered The task is complete Go to action 4 4 Replace the fuser if you have a spare 1 Replace the fuser See the fuser replacement guide Replacing the Fuser 2 After you replace the fuser test print your document again Is the problem resolved The task is comp...

Page 80: ...e motor sound 4 Repeat step 2 and 3 to perform Dispense Motor Check for the rest of the toner cartridges NOTE You can perform Dispense Motor Check for CMYK in any order you desire Does the dispense motor function properly Go to action 4 Contact Dell 4 Replace the PHD unit if you have a spare 1 Replace the PHD unit See Replacing the Print Head Device PHD Unit and Installing the PHD Unit 2 After you...

Page 81: ... printed Is the problem recovered The task is complete Contact Dell Action Yes No 1 Locate the cause of the problem using the Pitch Configuration Chart 1 Launch the Tool Box and click Chart Print on the Diagnosis tab 2 Click the Pitch Configuration Chart button The Pitch Configuration Chart is printed 3 Compare the pitch of the color spots on your output with that on the Pitch Configuration Chart ...

Page 82: ... is complete Contact Dell Action Yes No 1 Locate the cause of the problem using the Ghost Configuration Chart 1 Launch the Tool Box and click Chart Print on the Diagnosis tab 2 Click the Ghost Configuration Chart button The Ghost Configuration Chart is printed Is the type of ghosting identified Proceed to the action corresponding to the type of ghosting Positive ghost 2a Negative ghost 2b Contact ...

Page 83: ... is complete Go to action 3 3 Replace the PHD unit if you have a spare See Replacing the Print Head Device PHD Unit and Installing the PHD Unit Is the problem recovered The task is complete Contact Dell Action Yes No 1 Execute the PHD Refresh Mode 1 Launch the Tool Box and click Refresh Mode on the Diagnosis tab 2 After you start the PHD Refresh Mode click Chart Print on the Diagnosis tab 3 Click ...

Page 84: ...y from Print Mode Is the problem recovered The task is complete Go to action 2 2 Enable Bitmap Text Smoothing in the printer driver 1 On the Advanced tab set Bitmap Text Smoothing under Items to On Is the problem recovered The task is complete Go to action 3 3 If using a downloaded font ensure that the font is recommended for the printer operating system and the application being used Is the probl...

Page 85: ...agnosis tab 2 Click the Pitch Configuration Chart button The Pitch Configuration Chart is printed Does the output match with the pattern for auger mark Go to action 2 Contact Dell 2 Execute the Developer Stir Mode 1 Launch the Tool Box and click Developer Stir Mode on the Diagnosis tab 2 Click the Start button 3 After you execute the Developer Stir Mode click Chart Print on the Diagnosis tab 4 Cli...

Page 86: ...Unit and the fuser replacement guide Replacing the Fuser 2 Launch the Tool Box and click Machine Check on the Diagnosis tab 3 Select Main Motor Operation Check from the drop down list box and click the Start button 4 Click the Play of Sound button to check the motor sound Does the noise generated from the printer match with the noise from the Play of Sound button Contact Dell Go to action 2 2 1 On...

Page 87: ... The task is complete Go to action 2 2 Do you have a spare PHD unit Go to action 3a Go to action 3b 3a Replace the PHD unit if you have a spare 1 Replace the PHD unit See Replacing the Print Head Device PHD Unit and Installing the PHD Unit 2 On the Registration Adjustment page click the Color Regi Chart button The Color Regi Configuration Chart is printed Is the problem recovered The task is compl...

Page 88: ...m recovered The task is complete Go to action 3b 3b Wipe the retard roller in the standard 250 sheet tray or optional 250 sheet feeder with a dry cloth Is the problem recovered The task is complete Go to action 4b 3c If the envelope is deformed correct it or use another envelope Is the problem recovered The task is complete Go to action 3a 3d Turn over the print media Is the problem recovered The ...

Page 89: ... Go to action 2 2 Is that the print media damp Go to action 3a Go to action 3b 3a Use print media that is not damp Is the problem recovered The task is complete Go to action 3b 3b Fan the print media Is the problem recovered The task is complete Go to action 4 4 Wipe the retard roller in the standard 250 sheet tray or optional 250 sheet feeder with a dry cloth Is the problem recovered The task is ...

Page 90: ...Back to Contents Page ...

Page 91: ...tup Disable Microsoft Windows XP Windows Server 2008 or Windows Vista Firewall Before Printer Software Installation If your printer is connected directly to a network and the Windows Vista Windows Server 2008 or Windows XP firewall is enabled you cannot view your networked printer s when you run the Dell printer installation software To prevent this situation disable the Windows Vista Windows Serv...

Page 92: ...ault select the Set this printer as default check box d If you want to restrict color printing select the appropriate Dell ColorTrack option Enter the password when Color Password Enabled is selected for Dell ColorTrack 7 Select the software and documentation you want to install and then click Next You can specify folders in which to install the Dell software and documentation To change the folder...

Page 93: ...ns and select Properties 5 From the Setting tab select Enabled and then click OK 6 Restart the computer Share the Firewall File and Printer For Windows Vista 1 Click Start Control Panel 2 Select Security 3 Click Windows Firewall 4 Click Change settings 5 Click Continue 6 From the Exceptions tab check the File and Printer Sharing check box and then click OK For Windows Server 2008 1 Click Start Con...

Page 94: ...select Properties 8 Change Startup type to Automatic and then click OK Disable User Account Control For Windows Vista 1 Click Start Control Panel 2 Select User Accounts and Family Safety 3 Click User Accounts 4 Click Turn User Account Control on or off 5 Click Continue 6 Clear the Use User Account Control UAC to help protect your computer check box 7 Restart the computer For Windows Server 2008 1 ...

Page 95: ...Maintenance 7 Select Administrative Tools 8 Click Local Security Policy 9 Click Local Policies Security Options 10 Right click Network access Sharing and security model for local accounts and select Properties 11 Ensure Classic local users authenticate as themselves is selected Installing the Printer Driver 1 Insert the Drivers and Utilities CD into your computer to start Easy Setup Navigator NOTE...

Page 96: ...he printer configuration settings monitor toner level and when it is time to order replacement consumables just click the Dell supplies link right from your Web browser To launch the Dell Printer Configuration Web Tool type the printer s IP address in your Web browser and the printer configuration appears on the screen You can set up the Dell Printer Configuration Web Tool to send you an email whe...

Page 97: ...art All Programs Dell Printers Dell 2130cn Color Laser Printer Tool Box The Select Printer dialog box opens 2 Click the name of this printer listed in Printer Name and then click OK The Tool Box opens 3 Click the Printer Maintenance tab 4 Select Reset Defaults from the list at the left side of the page The Reset Defaults page is displayed 5 Click Start The printer is turned off automatically to ap...

Page 98: ......

Page 99: ...ter wizard Installing a Printer Driver Using the Add Printer Wizard 1 Click Start Control Panel Hardware and Sound Printers 2 Click Add a printer to launch the Add Printer wizard 3 Select Add a network wireless or Bluetooth printer 4 In the list of available printers select the one you want to use and then click Next 5 If prompted install the printer driver on your computer If you are prompted for...

Page 100: ...o conserve toner cartridge and paper Ordering Supplies You can order consumables from Dell on the Internet when using a networked printer Type the IP address of your printer in your Web browser launch the Dell Printer Configuration Web Tool and click the Order Supplies at to order toner for your printer You can also order toner cartridges by the following method 1 Click start All Programs Dell Pri...

Page 101: ...h extreme changes in humidity or temperature l Direct sunlight l Dusty places l A car for a long period of time l An environment where corrosive gases are present l An environment with salty air Replacing Toner Cartridges Dell toner cartridges are available only through Dell You can order more cartridges online at http www dell com supplies or by phone To order by phone see Contacting Dell It is r...

Page 102: ...e color of the new toner cartridge matches that on the handle before replacing it Shake the toner cartridge five or six times to distribute the toner evenly 2 Insert the toner cartridge into the associated cartridge holder and slide the latches of the toner cartridge until it locks well CAUTION Do not shake the toner cartridge as it may spill some toner ...

Page 103: ...e performing any of the following procedures read and follow the safety instructions in your Product Information Guide NOTICE To protect the drums of the Print Head Device PHD against bright light close the belt unit within three minutes If the belt unit remains open for more than three minutes print quality may deteriorate NOTICE Ensure that nothing touches or scratches the surface black colored ...

Page 104: ...5 Turn the four PHD lock levers counter clockwise 6 Pull the PHD unit out of the printer Installing the PHD Unit 1 Open the PHD packaging 2 Remove the PHD unit from the packaging ...

Page 105: ... the rear protective cover from the PHD unit 5 Insert the PHD unit until the line on the handle aligns with the white line on the printer 6 Turn the four PHD lock levers 90 degrees clockwise to lock the PHD unit NOTE Do not remove the front protective cover at this moment ...

Page 106: ... Dell It is recommended to use Dell retard rollers for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell NOTICE Ensure that you do not hit the belt unit when removing the front protective cover CAUTION Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer CAUTION To pre...

Page 107: ...er in the Standard 250 Sheet Tray 1 Align the new retard roller to the groove on the axle 2 Insert the retard roller into the axle till it snaps fit so the protrusions fit completely into the slots and the roller hook reseats into the groove on the axle NOTE Remove all paper or media from the tray before pulling the tray out of the printer NOTE Ensure that you remove all the paper from the standar...

Page 108: ...ton and open the front cover 4 Open the belt unit CAUTION Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer NOTICE To protect the drums of the Print Head Device PHD against bright light close the belt unit within three minutes If the belt unit remains open for more than three minutes print quality may deteriorate NOTICE Ensure that nothing touches o...

Page 109: ... PHD unit out of the printer 6 Clean the feed roller inside the printer with a dry cloth 7 Insert the PHD unit until it stops and turn the four PHD lock levers clockwise to lock the PHD unit NOTE Keep the PHD unit in the dark place Avoid exposing the PHD unit to light ...

Page 110: ...printer carefully Hold the tray with both hands and remove it from the printer CAUTION Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer NOTICE To protect the drums of the Print Head Device PHD against bright light close the belt unit within three minutes If the belt unit remains open for more than three minutes print quality may deteriorate NOTICE ...

Page 111: ...3 Push the side button and open the front cover 4 Open the belt unit 5 Clean the CTD sensor inside the printer with a clean dry cotton swab 6 Close the belt unit by pushing it up 7 Close the front cover ...

Page 112: ...Color Laser Printer Tool Box The Select Printer dialog box opens 2 Click the name of this printer listed in Printer Name and then click OK The Tool Box opens 3 Click the Printer Maintenance tab 4 Select Registration Adjustment from the list at the left side of the page The Registration Adjustment page is displayed 5 Click the Start button next to Color Regi Chart The color registration chart is pr...

Page 113: ... color When the value is 0 for each color you do not need to adjust the color registration for the fast scan When the value is not 0 enter the value using the procedure in Entering Values Slow Scan On the Chart 2 of the color registration chart find the medium line within the range of white area for each color pattern Y M and C If you find the medium line make a note of the value 9 9 indicated by ...

Page 114: ...ress Set button 5 Press button until Enter Number appears and then press Set button 6 Press button until Fast Scan appears and then press Set button The cursor is located at the first digit of the Fast Scan 7 Press or button until you reach the value for example 3 displayed on the chart 8 Press button once and move the cursor to the next value 9 Repeat steps 7 and 8 to enter all of the digits of t...

Page 115: ...ters Dell 2130cn Color Laser Printer Tool Box The Select Printer dialog box opens 2 Click the name of this printer listed in Printer Name and then click OK The Tool Box opens 3 Click the Printer Maintenance tab 4 Select Registration Adjustment from the list at the left side of the page The Registration Adjustment page is displayed 5 Select the value with the straight line and then click the Apply ...

Page 116: ...from the back of the printer 2 Pull the standard 250 sheet tray out of the printer about 200 mm Hold the tray with both hands and remove it from the printer 3 Remove the two screws joining the printer and the optional 250 sheet feeder by unscrewing them with a coin or similar object 4 Gently lift the printer off the tray module and place it on a level surface CAUTION If you are removing an optiona...

Page 117: ...ure that the printer is turned off 2 Push the side button and open the front cover 3 Hold the side button and release the lock of the duplexer by lifting the front edge of it slightly 4 Remove the duplexer from the printer by lifting it vertically and holding it horizontally 5 Close the front cover CAUTION Do not use excessive force on the tray Doing so could damage the tray or the inside of the p...

Page 118: ...me to raise the memory up 5 Hold the memory and pull it out 6 Install the control board cover NOTE Take off the below edge of the control board cover by turning the control board cover on hinge in the above edge Next remove the control board cover by pulling it from the printer NOTE Insert the above hinge of the control board cover into the above slit on the printer Next insert the below hinge of ...

Page 119: ...he printer 2 Turn the screw on the control board cover in a counter clockwise direction and open the cover 3 Remove the control board cover 4 Remove the network protocol adapter by releasing the adapter s hooks NOTE Take off the below edge of the control board cover by turning the control board cover on hinge in the above edge Next remove the control board cover by pulling it from the printer ...

Page 120: ... the back of the printer 2 Turn the screw on the control board cover in a counter clockwise direction and open the cover 3 Remove the control board cover NOTE Insert the above hinge of the control board cover into the above slit on the printer Next insert the below hinge of the control board cover into the below slit on the printer NOTE Take off the below edge of the control board cover by turning...

Page 121: ...lose the control board cover and turn the screw clockwise 7 Insert the cap into the wireless printer adapter socket 8 Reconnect all cables including the power cable into the back of the printer and turn on the printer Back to Contents Page NOTE Insert the above hinge of the control board cover into the above slit on the printer Next insert the below hinge of the control board cover into the below ...

Page 122: ...rvices en gts c us cs 555 l en s biz the telephone support will be a best effort attempt to resolve the operating system issue If the manufacturer needs to be contacted the customer must pay an additional fee for that support The only time that Dell pays for the third party support is when Dell is responsible for the issue In the case of getting the printer installed and working this is configurat...

Page 123: ...ter and network management software systems Environment Operation Print Quality Guarantee Storage Altitude Cables Your interconnection cable must meet the following requirements Optional network IEEE802 11b 802 11g Wireless Temperature 5 32 C Relative humidity 15 85 RH no condensation Temperature 15 28 C Relative humidity 20 70 RH no condensation Temperature range 0 35 C 32 95 F Storage humidity r...

Page 124: ...Back to Contents Page ...

Page 125: ...ll com www dell com ap Asian Pacific countries only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through the following websites and e mail addresses l Dell Support websites support dell com support euro dell com Europe only l Dell Support e mail addresses mobile_support us dell com support us dell com la te...

Page 126: ... To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you Back to Contents ...

Page 127: ...rator Panel 6 Optional 250 Sheet Feeder NOTE Your printer allows for a maximum of 3 trays standard 250 sheet tray optional 250 sheet feeder and single sheet feeder 2 Side Button 7 Standard 250 Sheet Tray 3 Side Cover toner cartridges inside 8 Single Sheet Feeder 4 Belt Unit 9 Front Cover NOTE You can open the front cover by pushing the Side Button 5 Duplexer Sold separately 1 Power Switch 7 Ethern...

Page 128: ...se Send To from the drop down menu and then click Desktop create shortcut on the submenu that appears 2 Visit the Dell Printer Supplies website at www dell com supplies or order Dell printer supplies by phone For best service have your Dell printer Service Tag available For help locating your Service Tag number see Express Service Code and Service Tag number Back to Contents Page NOTE C Program Fi...

Page 129: ...ell 2130cn Color Laser Printer Tool Box The Select Printer dialog box opens 1 Ready Error indicator l Lights green when the printer is ready or sleeping and blinks when data is being received l Lights orange when an error occurs and blinks when an unrecoverable print error occurs 5 Menu button l In the Print mode switches to the Menu mode l In the Menu mode switches to the Print mode 2 buttons l I...

Page 130: ...and then click OK The Tool Box opens 3 Click the Printer Settings Report tab 4 Select Reports from the list at the left side of the page The Reports page is displayed 5 Click the Panel Settings button The panel settings page is printed Back to Contents Page ...

Page 131: ...e the CD to uninstall reinstall drivers or access your Setup Video and documentation Readme files may be included on your CD to provide last minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians l How to use my printer Owner s Manual NOTE The Owner s Manual may not be available in your country or region l Safety informa...

Page 132: ...rt website support dell com provides several online tools including Solutions Troubleshooting hints and tips articles from technicians and online courses Upgrades Upgrade information for components such as printer driver Customer Care Contact information order status warranty and repair information Downloads Drivers Manuals Printer documentation and product specifications You can access the Dell S...

Page 133: ...r ventilation Operator Panel For details on the operator panel see Operator Panel Protecting Your Printer 1 Operator Panel 6 Optional 250 Sheet Feeder NOTE Your printer allows for a maximum of 3 trays standard 250 sheet tray optional 250 sheet feeder and single sheet feeder 2 Side Button 7 Standard 250 Sheet Tray 3 Side Cover toner cartridges inside 8 Single Sheet Feeder 4 Belt Unit 9 Front Cover ...

Page 134: ...inter from theft you can use the optional Kensington lock Attach the Kensington lock to the security slot of your printer For details see the operating instructions supplied with the Kensington lock Back to Contents Page ...

Page 135: ...the tape from the printer and pull the protective sheet out of the printer Installing the Toner Cartridges 1 Open the side cover 2 Completely remove the eight yellow ribbons 3 Press and slide the blue latches of four toner cartridges to the locked position 4 Close the side cover CAUTION Before performing any of the following procedures read and follow the safety instructions in your Product Inform...

Page 136: ...Back to Contents Page ...

Page 137: ...ter to the Network Microsoft Windows 2000 Windows XP Windows Server 2003 Windows XP 64 bit Edition Windows Server 2003 Enterprise x64 Edition Windows Server 2008 Windows Server 2008 Enterprise x64 Edition Windows Vista and Windows Vista 64 bit Edition support USB connections See your computer operating system documentation to see if your system supports USB To attach the printer to a computer 1 En...

Page 138: ...ed into a UPS system 2 Turn on the computer and the printer Connecting the Printer to the Network To attach the printer to a network 1 Ensure the printer computer and any other attached devices are turned off and unplugged 2 Connect the printer to the network using an Ethernet cable or the optional wireless printer adapter NOTICE Do not plug a USB cable into the USB port on your keyboard If presen...

Page 139: ...s or power strips The printer should not be plugged into a UPS system 2 Turn on the computer and the printer Print and Check the Printer Settings Page Print the printer settings page When Using the Operator Panel 1 Press Menu button 2 Ensure Report List appears and then press Set button 3 Printer Setting is displayed Press Set button The printer settings page is printed 4 If the IP address shows a...

Page 140: ...utton until IPv4 appears and then press Set button 7 Press button until IP Address appears and then press Set button 8 The cursor is located at the first digit of the IP address Press or button to enter the numbers for the IP address 9 Press button The cursor moves to the next digit 10 Repeat steps 8 and 9 to enter all of the digits in the IP address and then press Set button 11 Press button 12 Pr...

Page 141: ...s from 0 0 0 0 to the desired IP address on the printer selection window Verify the IP Settings 1 Print another printer settings page 2 Look under the TCP IP heading on the printer settings page to ensure that the IP address subnet mask and gateway are what you expected or Ping the printer and verify that it responds For example at a command prompt on a network computer type ping followed by the n...

Page 142: ...printer back on l If the RESET button is not tripped contact Dell Do not continue to use the printer if the electric leakage detector is not functioning Back to Contents Page ...

Page 143: ... If you are a network administrator you can easily copy the printer settings to one or all printers on the network using your Web browser To launch the Dell Printer Configuration Web Tool type your printer s IP address in your Web browser If you do not know the IP address of your printer print the printer settings page or display the TCP IP settings page which lists the IP address When Using the O...

Page 144: ...figuration Web Tool for Printer Status Use the Printer Status menu to get immediate feedback on the printer supply status When a toner cartridge is running low click the order supplies link on the first screen to order an additional toner cartridge Printer Jobs Use the Printer Jobs menu to contain information on the Job List page and Completed Jobs page These pages show the details of the status r...

Page 145: ...at other users do not inadvertently change the printer settings you selected Online Help Click Online Help to visit the Dell Support website Order Supplies at www dell com supplies Contact Dell Support at support dell com Setting Up Your Web Browser Ensure that you activate JavaScript in your browser before using the Dell Printer Configuration Web Tool It is recommended that you configure the envi...

Page 146: ...s After setting the language and proxy type http nnn nnn nnn nnn the printer s IP address in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool For Firefox 2 0 or Later Setting Up the Display Language 1 Select Options from the Tools menu 2 Click Advanced 3 Click Choose in the General tab 4 Specify the display language in order of preference in the Languages in o...

Page 147: ...or Laser Displays the printer s product name IP Address Displays the printer s IP address Location Displays the printer s location The location can be changed in Basic Information on the Print Server Settings page Contact Person Displays the name of the printer s administrator The name can be changed in the Basic Information on the Print Server Settings page Printer Bitmap Shows the bitmap image o...

Page 148: ...eports Printer Settings System Settings USB Settings PCL Settings Secure Settings Printer Maintenance Paper Density Adjust BTR Adjust Fuser Auto Registration Adjustment Color Registration Adjustments Clean Developer Adjust Altitude Reset Defaults Storage 1 Non Dell Toner Initialize PrintMeter Web Link Customization Print Server Settings Print Server Reports Print Server Setup Page NetWare Setup Pa...

Page 149: ... Order is linked to the Dell Printer Supplies website Paper Trays Status OK Indicates that there is some paper in the tray but the quantity is unknown Add Paper Indicates that there is no paper in the tray Capacity Displays the maximum capacity of the paper tray Size Displays the size of paper in the tray Output Tray Status OK Indicates that the tray is available Full Indicates that the tray is no...

Page 150: ...s the job ID Job Name Displays the file name of the job being printed Owner Displays the job owner s name Host Name Displays the name of the host computer Job Status Displays the status of the job being printed Host I F Displays the status of the host interface Job Submitted Time Displays the date the print job was submitted ID Displays the job ID Job Name Displays the file name of the job Owner D...

Page 151: ...atus Displays whether the USB interface is enabled PCL Settings Paper Tray Displays the paper tray setting Paper Size Displays the paper size setting Custom Size Y Displays the length of custom size paper Custom Size X Displays the width of custom size paper Orientation Displays how text and graphics are oriented on the page 2 Sided 3 Displays whether to do duplexing as the default for all print j...

Page 152: ...pe setting of the standard 250 sheet tray Tray 1 Paper Size Displays the paper size setting of the standard 250 sheet tray Tray 1 Custom Size Y Displays the length of custom size paper loaded in the standard 250 sheet tray Tray 1 Custom Size X Displays the width of custom size paper loaded in the standard 250 sheet tray Tray 2 Paper Type 1 Displays the paper type setting of the optional 250 sheet ...

Page 153: ...tically print a log of completed jobs after every 20 jobs Print ID Specifies where to print the user ID on the output paper Print Text Specifies whether the printer outputs PDL data which is not supported by the printer as text when the printer receives it Banner Sheet Insert Position Specifies where to insert a banner sheet Banner Sheet Specify Tray 1 Specifies which input tray to use to insert a...

Page 154: ...dmin Menu Re enter Password Enter the new password again to confirm NOTE This menu sets a password to lock the operator panel When changing the password for the Dell Printer Configuration Web Tool click Set Password on the Left Frame and set the password Plain Sets the density of plain paper to Light or Normal Label Sets the density of labels to Light or Normal Plain Sets the reference voltage set...

Page 155: ...ed paper within the range of 6 to 6 Coated Thick Sets the temperature settings for the fuser for thick coated paper within the range of 6 to 6 Envelope Sets the temperature settings for the fuser for envelopes within the range of 6 to 6 Recycled Sets the temperature settings for the fuser for recycled paper within the range of 6 to 6 NOTE The Color Registration Adjustments feature can be configure...

Page 156: ...e Print Server Setup Page Purpose To verify the current settings of TCP IP Transmission Control Protocol Internet Protocol and printing ports On this page you can only verify the settings of Reset Defaults and restart printer Click Start to initialize the non volatile memory NVM Clear Storage Click Start to clear all files that are stored as Secure and Proof Print in the RAM disk This item is only...

Page 157: ...rver address IPv6 Get DNS Server Address from DHCPv6 lite Displays whether to automatically get a DNS server address from the DHCPv6 lite server Current DNS Server Address Displays the DNS server address Priority to IPv6 DNS Name Resolution 3 Displays whether to use the DNS Name Resolution feature LPD Port Status Displays the port status Connection Time Out Displays the connection timeout period P...

Page 158: ...splays the context name of the Print Server Object Polling Interval Displays the time interval Status Information Displays messages according to the conditions of the printer SLP Active Discovery Displays whether active discovery is enabled NOTE An optional network protocol adapter is required to display the NetWare Setup Page E Mail Server Settings Port Status Displays the port status Primary SMT...

Page 159: ...t Settings Auto Detects Ethernet transmission rate and the duplex settings automatically 10BASE T Half Duplex Selects 10Base T Half Duplex as the default value 10BASE T Full Duplex Selects 10Base T Full Duplex as the default value 100BASE TX Half Duplex Selects 100Base T Half Duplex as the default value 100BASE TX Full Duplex Selects 100Base T Full Duplex as the default value Current Ethernet Sett...

Page 160: ...ecify more than one domain name separate them using a comma or semicolon IPv4 Get DNS Server Address from DHCP Select the check box to get the DNS server address automatically from the DHCP server Manual DNS Server Address Sets the DNS server address IPv6 Get DNS Server Address from DHCPv6 lite Select the check box to get the DNS server address automatically from the DHCPv6 lite server Manual DNS ...

Page 161: ...ss field and 255 255 255 255 in the Address Mask field iii Select Reject iv Click the first column of Access List row 2 v Enter 0 0 0 0 in the Address field and 0 0 0 0 in the Address Mask field vi Select Permit vii Click Apply New Settings c Enabling and Disabling Printing from Network Addresses You can enable printing from the 192 168 network address and disable printing from the 192 168 200 net...

Page 162: ...rt Number Specifies the SMTP port number This must be 25 587 or between 5000 and 65535 E Mail Send Authentication Specifies the authentication method for outgoing e mail SMTP Login User Specifies the SMTP login user Up to 63 alphanumeric characters periods hyphens under bars and at symbols can be used If specifying more than one address separate them using commas SMTP Login Password Specifies the ...

Page 163: ... to 31 alphanumeric characters The original setting will remain valid if no input is made Characters entered for community name in the previous settings will not be displayed on the screen The default Read Write Community is private Re enter Community Name Read Write 1 Enter the community name to access read and write data again to confirm it Community Name Trap 1 Specifies the community name used...

Page 164: ... remote client account to default NOTE If you forgot your password initialize the non volatile memory NVM to restore the password to the default NULL See Reset Print Server Administrator Password Sets the password using up to 10 alphanumeric characters The password will appear as asterisks in the field when it is entered Re enter Administrator Password Enter the password again to confirm NOTE This...

Page 165: ...hared key for IKE authentication Pre Shared Key Specifies a shared key Re enter Pre Shared Key Enter the shared key again to confirm it IKE SA Lifetime Sets the lifetime for IKE SA from 5 to 28800 minutes IPsec SA Lifetime Sets the lifetime for IPsec SA from 5 to 2880 minutes DH Group Selects the DH group PFS Selects the check box to enable the PFS setting Remote peers IPv4 address Specifies the I...

Page 166: ...r limitations User Registration Displayed when Print User Limitation is enabled To register a user click Edit User Registration to open the Edit Print User Registration page and then specify User Registration No and click Create to open the Print User Settings page User No List to Selecting each button displays a list of print meter settings for the group of user registration numbers indicated on ...

Page 167: ... number of monochrome pages printed to date Apply New Settings Press this button to apply new settings Restore Settings Press this button to restore the previous settings Back Press this button to return to the Edit Print User Registration page User Registration No Displays the selected user registration number User Name Displays the name of the user registered under the user registration number A...

Page 168: ...the five guide pins of the optional 250 sheet feeder with the holes at the bottom of the printer Gently lower the printer onto the optional 250 sheet feeder 5 Pull the standard 250 sheet tray out of the printer about 200 mm Hold the standard 250 sheet tray with both hands and remove it from the printer 6 Attach the optional 250 sheet feeder and the printer by tightening the two screws provided wit...

Page 169: ...ers Dell 2130cn Color Laser Printer Tool Box The Select Printer dialog box opens b Click the name of this printer listed in Printer Name and then click OK The Tool Box opens c Click the Printer Settings Report tab d Select Reports from the list at the left side of the page The Reports page is displayed e Click the Printer Settings button The printer settings page is printed f Verify Tray 2 is list...

Page 170: ... 2130cn Color Laser Printer and select Properties c Click the Options tab and then select Get Information from Printer d Click Apply and then click OK e Close the Printers dialog box For Windows XP XP x64 Server 2003 Server 2003 x64 a Click start Printers and Faxes b Right click the printer icon of the Dell 2130cn Color Laser Printer and select Properties c Click the Options tab and then select Ge...

Page 171: ...s being carried out NOTE Align the groove on the right tip of the duplexer to the projection on the front cover Align the arrow mark on the left tip of the duplexer to the arrow mark on the front cover NOTE Align the connector on the right side of the duplexer to the connector on the front cover as shown in the illustration The guiding rib on the left side of the front cover needs to be well align...

Page 172: ...er unplug the power cable and reinstall the duplexer When Using the Tool Box a Click start All Programs Dell Printers Dell 2130cn Color Laser Printer Tool Box The Select Printer dialog box opens b Click the name of this printer listed in Printer Name and then click OK The Tool Box opens c Click the Printer Settings Report tab d Select Reports from the list at the left side of the page The Reports ...

Page 173: ...3 x64 a Click start Printers and Faxes b Right click the printer icon of the Dell 2130cn Color Laser Printer and select Properties c Click the Options tab and then select Get Information from Printer d Click Apply and then click OK e Close the Printers and Faxes dialog box For Windows 2000 a Click Start Settings Printers b Right click the printer icon of the Dell 2130cn Color Laser Printer and sel...

Page 174: ... edge of the control board cover by turning the control board cover on hinge in the above edge Next remove the control board cover by pulling it from the printer NOTE Ensure that the memory is firmly fixed in the slot and cannot be moved easily NOTE Insert the above hinge of the control board cover into the above slit on the printer Next insert the below hinge of the control board cover into the b...

Page 175: ...ll 2130cn Color Laser Printer Tool Box The Select Printer dialog box opens b Click the name of this printer listed in Printer Name and then click OK The Tool Box opens c Click the Printer Settings Report tab d Select Reports from the list at the left side of the page The Reports page is displayed e Click the Printer Settings button The printer settings page is printed f Verify Memory Capacity list...

Page 176: ...l 2130cn Color Laser Printer and select Properties c Click the Options tab and then select Get Information from Printer d Click Apply and then click OK e Close the Printers dialog box If the printer information is not updated automatically after clicking Get Information from Printer follow these steps 1 Click the Options tab and then select Memory Capacity in the Items list box 2 Select the total ...

Page 177: ...nstall the control board cover 6 Close the control board cover and turn the screw clockwise NOTE Take off the below edge of the control board cover by turning the control board cover on hinge in the above edge Next remove the control board cover by pulling it from the printer NOTE Take note of the orientation of the network protocol adaptor Ensure that the network protocol adapter is firmly fixed ...

Page 178: ...er Settings Report tab d Select Reports from the list at the left side of the page The Reports page is displayed e Click the Printer Settings button The printer settings page is printed f Verify Network Protocol Adapter is listed in the printer settings under Printer Options If it is not listed turn off the printer unplug the power cable and reinstall the network protocol adapter Installing and Co...

Page 179: ... Options button on the Easy Setup Navigator window and follow on screen instructions Or Paper instructions Refer to Installing and Configuring the Wireless Printer Adapter Guide NOTE To complete wireless installation you will require the corresponding Drivers and Utilities CD that comes with your printer which can also be downloaded from support dell com NOTE To complete wireless installation you ...

Page 180: ...rint a Printer Settings page follow one of the two methods below Method 1 Using the Printer s operator panel a Press the Menu button b Press the button until Report List appears and then press the Set button c Printer Settings is displayed Press the Set button The Printer Settings page is printed Method 2 Using the printer s Tool Box a Click start All Programs Dell Printers Dell 2130cn Color Laser...

Page 181: ...s CD provided with the printer The setup_assist exe file launches automatically 9 Click the How to Install Options button on the Easy Setup Navigator window The How to Install Options window opens 10 Click the Wireless Printer Adapter button and click Skip Video to set printer s SSID ...

Page 182: ...Tool Wireless Settings SSID Specifies the name that identifies the wireless network Up to 32 alphanumeric characters Network Type Specifies the network type from Ad hoc or Infrastructure Security Settings Security Selects the security method from No security WEP WPA PSK TKIP and WPA2 PSK AES WPA PSK AES Transmit Key Specifies the transmit key from the list WEP Key Specified the WEP key set used th...

Page 183: ...s button 4 Press Wireless Printer Adapter 5 Press Skip video to launch the wireless settings tool 6 In the list on the Select Printer screen select the target printer that you are making wireless setting for and then click Next 7 On the Enter Wireless Network Settings screen set each wireless setting item and then click Next 8 On the Select IP Mode screen select the IP mode you want to setup and t...

Page 184: ...ick Close in the dialog box after confirming the connection is a success For Windows Server 2008 a Open Control Panel b Select Network and Sharing Center c Select Connect to a network d Select the setting you send to the printer from the network items listed in Connect to a network e Select Connect Anyway in the warning dialog box indication indicating you are entering an unsecured area f Click Cl...

Page 185: ...to a network e Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area f Click Close in the dialog box after confirming the connection is a success 2 Check the IP address assigned by AutoIP on the printer e g 168 254 1 1 3 Check that the IP address on your computer is assigned by DHCP 4 Open Dell Printer Configuration Web Tool using WEB browser e g http 168 25...

Page 186: ...s below For Windows XP and Windows Server 2003 a Select Network Connections from Control Panel b Right click Wireless Network Connection and select Properties c Select the Wireless Networks tab d Ensure the check box for Use Windows to configure my wireless network settings is checked e Click the Advanced button f Select Computer to Computer ad hoc networks only and close the Advanced dialog box g...

Page 187: ...se in the dialog box after confirming the connection is a success For Windows Server 2008 a Open Control Panel b Select Network and Sharing Center c Select Connect to a network d Select dell_device from the network items listed in Connect to a network e Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area f Click Close in the dialog box after confirming the...

Page 188: ...ct Network d Select TCP IP e Select Get IP Address f Select Panel g Scroll back to IP Address h Manually enter the IP address using the directional buttons on the control panel and press enter button 4 Open Dell Printer Configuration Web Tool using WEB browser IP Address 172 031 000 041 ...

Page 189: ...eless infrastructure mode is set to the printer Select Access point Infrastructure networks only and close the Advanced dialog box f Select the setting that you send to the printer in the list in Preferred Network group g Click Move up to move the setting to the top of the list h Click OK to close the Property dialog box NOTE If your computer provides a wireless printer adapter tool change the wir...

Page 190: ...ect Network Connections from Control Panel b Right click Wireless Network Connection and select Properties c Select the Wireless Networks tab d Ensure the check box for Use Windows to configure my wireless network settings is checked e Click the Advanced button f Select Computer to Computer ad hoc networks only and close the Advanced dialog box g Click the Add button to display Wireless network pr...

Page 191: ...Select dell_device from the network items listed in Connect to a network e Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area f Click Close in the dialog box after confirming the connection is a success 2 Check the IP address assigned by AutoIP on the printer a Press Menu on the printer control panel b Scroll down and select Admin Menu c Scroll down and s...

Page 192: ...n Dell Printer Configuration Web Tool using a WEB browser 5 Create wireless setting of the printer on Dell Printer Configuration Web Tool 6 Reboot the printer 7 Restore the wireless setting on your computer ...

Page 193: ...Network and Sharing Center c Select Connect to a network d Select the setting you send to the printer from the network items listed in Connect to a network e Select Connect Anyway in the warning dialog box indication indicating you are entering an unsecured area f Click Close in the dialog box after confirming the connection is a success For Fixed IP network 1 Create wireless setting of your compu...

Page 194: ...e from the network items listed in Connect to a network f Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area g Click Close in the dialog box after confirming the connection is a success For Windows Server 2008 a Open Control Panel b Select Network and Sharing Center c Select Connect to a network d Select dell_device from the network items listed in Connec...

Page 195: ...ct Network d Select TCP IP e Select Get IP Address f Select Panel g Scroll back to IP Address h Manually enter the IP address using the directional buttons on the control panel and press enter button 4 Open Dell Printer Configuration Web Tool using WEB browser IP Address 172 031 000 041 ...

Page 196: ...d hoc mode is set to the printer Select Computer to Computer ad hoc networks only and close the Advanced dialog box When wireless infrastructure mode is set to the printer Select Access point Infrastructure networks only and close the Advanced dialog box g Click Add to display Wireless network properties h Enter the setting that you send to printer and click OK i Click Move up to move the setting ...

Page 197: ...e connection is a success Wireless Setting through Dell Printer Configuration Web Tool Advanced setup Access point Infrastructure DHCP network 1 Create new wireless settings for your computer For Windows XP and Windows Server 2003 a Select Network Connections from Control Panel b Right click Wireless Network Connection and select Properties c Select the Wireless Networks tab d Ensure the check box...

Page 198: ...Select Connect to a network d Select dell_device from the network items listed in Connect to a network e Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area f Click Close in the dialog box after confirming the connection is a success 2 Set up the printer wireless adapter IP address a Reset the settings for the wireless adapter to the default i Press Menu o...

Page 199: ...erver Settings on the left navigational bar ii Click the Print Server Settings tab iii Click the TCP IP sub tab iv Select DHCP v Click the Apply New Settings button without restarting the printer Ignore the screen instructions to restart the printer vi Click the Wireless LAN sub tab vii Change the SSID setting according to your Access point SSID and change Network Type to Infrastructure viii Click...

Page 200: ... e Select Connect Anyway in the warning dialog box indication indicating you are entering an unsecured area f Click Close in the dialog box after confirming the connection is a success Access point Infrastructure Fixed IP network 1 Ensure that the addresses of your computer and access point is in the same IP range Match the subnet mask and gateway addresses of your computer to the access point set...

Page 201: ...elect Connect Anyway in the warning dialog box indicating you are entering an unsecured area g Click Close in the dialog box after confirming the connection is a success For Windows Server 2008 a Open Control Panel b Select Network and Sharing Center c Select Connect to a network d Select dell_device from the network items listed in Connect to a network e Select Connect Anyway in the warning dialo...

Page 202: ... mask address using the directional buttons on the control panel and press enter button k Scroll back to Gateway Address l Manually enter the gateway address using the directional buttons on the control panel and press the Enter button m Restart the printer 5 Open Dell Printer Configuration Web Tool using the WEB browser e g http 192 168 1 2 6 Change wireless settings of the printer from Dell Prin...

Page 203: ... Access point Infrastructure networks only and close the Advanced dialog box f Select the setting that you send to the printer in the list in Preferred Network group g Click Move up to move the setting to the top of the list For Windows Vista a Open Control Panel b Select Network and Internet c Select Network and Sharing Center d Select Connect to a network e Select the setting you send to the pri...

Page 204: ... 8 Click OK to close the Property dialog box Enable Network Discovery and File Sharing for all Public Networks You can skip Disable User Account Control for this procedure 1 Click Start Network 2 Click Network discovery and file sharing are turned off Network computers and devices are not visible Click to change 3 Click Turn on network discovery and file sharing 4 Click Yes turn on network discove...

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