doseBadge⁵ noise dosimeter - instrument handbook
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Warranty information
1. This document is a summary of the full warranty document and explains the Cirrus
Research plc warranty in ordinary English; not in legal or complex terms.
2. The warranty covers any acoustic instrument such as a sound level meter, acoustic
calibrator, real time acoustic analyser or personal sound exposure meter (dosimeter)
manufactured by Cirrus Research plc after September 1st 2011.
3. The warranty covers all faults on, and minor accidental damage to, the instrument
except the microphone capsule for the period defined in para (5) below.
4. Minor accidental damage does not include blatant miss-use, damage caused by the
use of any accessories or components not specified or recommended by Cirrus,
damage caused through non-Cirrus modification, continued use outside of Cirrus’
recommended procedure or conditions or use contrary to the any advice provided by
Cirrus.
5. The initial period of the warranty is 2 (two) years or 104 weeks from the date of
purchase as a new instrument from Cirrus Research plc or their formally approved
distributors OR 130 weeks from the date the instrument passed its final manufacturing
inspection at Cirrus Research plc - whichever is the shorter.
6. A shorter 1 (one) year or 52 week warranty is offered for used, ex-demo or ex-rental
equipment unless a special arrangement is made and a written confirmation of the
special warranty is given by Cirrus Research plc.
7. Any rechargeable battery only has the battery manufacturer’s one year warranty,
however there will be a reduced charge for their replacement during the annual
“Traceable Calibration.”
8. On completion of the annual “Traceable Calibration” by Cirrus Research plc, or an
official Cirrus Calibration Centre, the instrument will automatically be given an
additional free one year warranty.
9. It follows that should the instrument be calibrated by Cirrus Research plc, or an
official Cirrus Calibration Centre every year, the warranty is effectively continuous to
a maximum of 15 (fifteen) years from the date of purchase.
10. There will be a charge for this “Traceable Calibration” and the price is published in
the Calibration Price List. The customer is responsible for all shipping, duty and other
charges relating to the annual “Traceable Calibration”.
11. Where a repair service is conducted under warranty, Cirrus Research plc will cover the
shipping, duty and other costs relating to the repair of the instrument.
12. Cirrus Research endeavours to ensure stocks of instrument components for the full
fifteen year period but do not guarantee to do so as certain components do become
obsolete or discontinued.
13. If a sub-component becomes obsolete and stocks are depleted then Cirrus Research
will endeavour to facilitate a repair but will not offer the same length warranty.
14. In the event of any dispute on the terms of the warranty Cirrus Research plc will accept
pendulum arbitration by the United Kingdom Institute of Acoustics Ltd.
15. The warranty does not in any way reduce any legal right of the buyer or user of the
sound level meter; it is in addition to all legal rights determined by the European Union.
16. Cirrus Research plc reserves the right to amend or update these terms and conditions
without prior notice.
