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Troubleshooting
If You Cannot Solve a Problem
If You Cannot Solve a Problem
This section describes the customer support services.
Customer Support (U.S.A.)
If you cannot solve the problem after having referred to the information in this chapter, contact Canon
Customer Care Center at 1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00
P.M. ET. On-line support is also available 24 hours a day at the website http://www.canontechsupport.com.
Customer Support (Canada)
Canon Canada Inc., offers a full range of customer technical support options*:
For e-mail support, the latest driver or document downloads, and answers to frequently asked questions,
visit http://www.canon.ca/
Free live technical support 9 A.M. to 8 P.M. ET Monday through Friday (excluding holidays) for products still
under warranty 1-800-652-2666
If the problem cannot be corrected by using one of the above technical support options, repair options are
available at the time of your call to the live technical support number above or via the website at http://
www.canon.ca/
* Support program specifics are subject to change without notice.
Please have the following information ready when you contact Canon:
Product name (imageCLASS MF5880dn/MF5850dn)
Serial number (on the label located on the rear cover)
Place of purchase
Nature of problem
Steps you have taken to solve the problem and the results
If the machine makes strange noises, emits smoke or odd odor, turn OFF the main power switch immediately, disconnect the power
cord, and contact Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.
Attempting to repair the machine yourself may void the limited warranty.
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Summary of Contents for imageCLASS MF5850dn
Page 34: ...Before Using the Machine 1 9 Operation Panel Send Operation Panel MF5880dn MF5850dn ...
Page 68: ...Copying 3 3 Overview of Copy Functions p 3 17 p 3 25 p 3 22 ...
Page 99: ...Copying 3 34 ...
Page 102: ...Printing 4 3 Overview of the Print Functions p 4 9 ...
Page 134: ...Fax 6 3 Overview of Fax Functions p 6 19 p 6 59 p 6 55 ...
Page 198: ...E Mail MF5880dn only 7 3 Overview of E Mail Functions ...
Page 203: ...E Mail MF5880dn only 7 8 ...
Page 206: ...Scanning 8 3 Overview of the Scanner Functions ...
Page 217: ...Scanning 8 14 ...