I cannot print using a HSe cassette.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
Operations
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for
Windows)
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
The printer stops while printing, or the tape is cut in the middle of the text.
Cannot Print
I cannot print using a HSe cassette.
P-touch Editor (Mac)
Operations
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
Where can I download the latest P-touch Editor for Mac?
P-touch Editor crashes when I open it on my Mac.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
Cannot Print
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
Printing is not possible. (P-touch Editor5.3 for Mac)
Print Quality
Databases
Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
Error Messages/LED Indications
Error Messages on the Machine's Display
I cannot print using a HSe cassette.
LED Indications
I cannot print using a HSe cassette.
Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
When I try to print the printer information, the red lamp flashes and the print does not start.
What do the indicator lights mean?
Error Messages on your Computer's Screen
I cannot print using a HSe cassette.
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "xxxxx.exe is attempting to connect to a DNS
server".
The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:"
appears. What should I do?
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
Apps for Mobile Devices
Brother iPrint&Label
Poor print quality when printing on narrow labels. (iPrint&Label)
I connected the P-touch and my Android™ device and tapped [Print] on the device, but I cannot print.
When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
P-touch Design&Print
The printer stops while printing, or the tape is cut in the middle of the text.
Pro Label Tool
I cannot print using a HSe cassette.
The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
Connecting to a Computer
Installation Failure
The paper settings specified from the server computer are not reflected on the client computer.
I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation
does not continue.
I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
Cannot Print
Printing is not possible. (USB connection)
I can no longer print from my computer, even though I was able to print previously.
Printing is not possible. (P-touch Editor5.3 for Mac)
Wi-Fi
I cannot establish a connection using Wireless Direct.
Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
PT-P750W