Troubleshooting
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The tape is jammed.
If the tape is jammed, remove the tape cassette from the P-touch labeling
system.
Check the tape cassette compartment and tape exit slot for tape scraps,
jammed tape or debris that may prevent the tape from correctly exiting the
machine. Remove if present.
Examine the tape cassette and cut away any damaged tape that is present
past the tape guides on the tape cassette.
Check that the end of the tape is not bent and that is passes through the
tape guides. For more information, see
Insert the tape cassette into the tape cassette compartment.
The ink ribbon is separated from the
ink roller.
If the ink ribbon is broken, replace the tape cassette. If not, leave the tape uncut
and remove the tape cassette, then wind the loose ink ribbon onto the spool as
shown in the figure.
1 Spool
Note
Do not pull the label when the P-touch labeling system is ejecting it from the
tape exit slot. Doing so will cause the ink ribbon to be pulled out with the
tape. The tape may no longer be functional after the ink ribbon is pulled out.
The P-touch labeling system stops
while printing a label.
Replace the tape cassette if striped tape is visible, as this indicates that you
have reached the end of the tape.
Connect the AC adapter directly to the P-touch labeling system, or charge
the rechargeable Li
-
ion battery.
The label is not cut automatically.
Check the Cut Option setting. For more information, see
To cut labels manually, press the
(Feed and Cut) button to feed and cut the
tape.
A tape jam error cannot be cleared
despite following the troubleshooting
steps.
Contact Brother customer service.
I want to make fine adjustments to
the print result.
The length and margins can be adjusted in the Printer Setting Tool. For more
information, see
Changing the P-touch Labeling System Settings
I want to print faster.
High speed printing can be used if you are printing from a computer, the AC
adapter is connected, and TZe and HGe laminated tape with black ink is
installed. Use the printer driver to select the high speed mode when printing the
labels.
You cannot use this function for TZe-FX**1 tape.
Problem
Solution
1
Summary of Contents for P-Touch PT-E800W
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