Bissell CrossWave 1713 SERIES, User Manual

Page: 14 / 272

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Problem Possible causes Remedies
Reduced
spray OR
no spray
Clean water tank may be empty Refill tank
Clean water tank may not be
seated completely
Turn power OFF / Remove and
reseat tank
System isn’t completely primed Hold trigger for 10 to 15 seconds to
make sure the solution has flowed to
the spray tips
Brush window is not latched in
place
Turn power OFF / Unplug machine
and re-install brush window
Not holding trigger to spray solu-
tion
Hold trigger continuously while
using the machine
Spray tips on foot clogged Use a pin to clean the spray tips
located underneath the brush roll
window
Loss of
suction
power
Tanks may not be seated properly Turn Power OFF / Remove both
tanks and reseat them so they fit
properly on the machine
Dirty tank has picked up
maximum amount of dirty water
and has reached full line
Empty dirty tank
Brush window is not latched in
place
Turn Power OFF / Unplug machine
and re-install brush window
Debris channel in foot is clogged
by debris
Clean the channel with a paper towel
or by using the Easy Clean Storage
Tray
Filter clogged by debris Remove debris clogging the filter
screen and clean the filter
Brush roll is
not turning
Brush roll is not installed properly Turn Power OFF / Unplug machine
and follow instructions on page 11 for
replacing brush roll
Machine is standing upright Recline machine to make brush roll
turn on
Obstruction has caused brush roll
to stop
Turn Power OFF / Unplug machine
and remove brush window and brush
roll to remove obstruction
Machine
won’t turn on
Obstruction has caused brush roll
to stop and shut down machine
Unplug machine to reset the system.
While the machine is unplugged,
remove the brush window and brush
roll to remove the obstruction before
plugging the machine back in for use.
Machine is
leaking
Cap of clean water tank is not
closed properly
Remove the clean water tank and
re-apply the cap
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
14
EN