V!CAS User’s Guide
147
6
General Troubleshooting
In general, if you are having problems, it may be helpful to have the
V!CAS temporarily save All System Logging Messages. Then you can
view the system messages as the events occur.
In Setup Tool under
set:
Maximum Number of Syslog Entries 30
Message level for the syslog table
debug
Alternatively, from the same menu you can set
Syslog output on serial console
yes
then exit Setup Tool and let the messages scroll to the screen.
Debugging Tools
debug
The debug command can be used from the SNMP shell to debug one or
more V!CAS subsystems. See Chapter 7 for help on using debug.
S
YSTEM
1
TROUBLESHOOTING
What’s covered
• General Troubleshooting ....................................................................147
• Debugging Tools..................................................................................147
• System Errors.........................................................................................148
• Software Problems...............................................................................150
• ISDN Connections ...............................................................................152