Belden Grass Valley KALEIDO-X16, Installation & Service Manual

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Kaleido-X16
Hardware Description & Installation Manual
Troubleshooting
Troubleshooting with the Multiviewer’s USB connector
A USB mouse can be directly connected to the multiviewer for troubleshooting purposes
(as opposed to connecting the mouse to a Kaleido-RCP2, for instance) with the following
conditions.
• The pointer can only travel between the displays supported by that card.
• When more than one display is connected to the card, the required mouse movement
to go between displays does not always follow the wall layout set in XEdit. For example,
you will have to move the mouse pointer horizontally or vertically in order to go from
one display to the next.
Dashboard Messages
The following tables explain messages that may appear in the Status dashboard (lower right
corner) and in the Upgrade dashboard (lower left corner), on the Monitor wall.
Status dashboard messages
Message Description
PSU A 12 V PSU A is absent, overheating, has a DC circuitry fault condition, or no
current is drawn from it.
PSU B 12 V PSU B is absent, overheating, has a DC circuitry fault condition, or no
current is drawn from it.
Duplicate IP Address
Detected Another equipment on the network shares the same IP address as
an output card.
Ethernet Link Down The output card to which this display monitor is connected has lost
its network connection.
Blower 1 Blower 1 is running too slow or not at all. Replace whole module if in
error.
Blower 2 Blower 2 is running too slow or not at all. Replace whole module if in
error.
Blower 3 Blower 3 is running too slow or not at all. Replace whole module if in
error.
Blower 4 Blower 4 is running too slow or not at all. Replace whole module if in
error.