Belden Grass Valley KALEIDO-X16, Installation & Service Manual

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Maintenance & Troubleshooting
Upgrading the Multiviewer
Upgrading the Multiviewer
Whenever possible, upgrade the multiviewer to use the latest Kaleido Software version
number to take advantage of the latest bug fixes and stability enhancements. See the
Kaleido Software Release Notes for more information about a Kaleido Software release.
Pre-upgrade Checklist
IMPORTANT
Back up your system database
Before upgrading the multiviewer system, make sure you have a backup of
the current system database so that you can return to the previous Kaleido
Software version if necessary. Refer to
Creating a Backup in the Kaleido
Software User’s Manual, for details. See Related Documentation , on page 15
.
Earlier Kaleido Software versions may not be compatible with
multiviewers shipped with Kaleido Software version 5.22 or higher
As of Kaleido Software version 5.22, KXO-Dual3 output cards have new
hardware components that are not compatible with Kaleido Software
versions earlier than 5.22 and therefore cannot be downgraded to a Kaleido
Software version earlier than 5.22.
This also may apply to older cards should they be refurbished or repaired to
a newer revision level which may require that the multiviewer be upgraded
to Kaleido Software version 5.22 or higher.
[Ref. #KX-4751]
The “Internal router” logical router is not supported
anymore
When the multiviewer’s internal router is controlled from an external router
control device or application, and was configured
before version 5.20 of the
Kaleido Software, after upgrading your system to version 5.20 or higher, you
may need to:
• add the internal router’s physical levels to the first level (i.e. [0]
Video) of the KX Router logical router, if you were previously using
the now deprecated
Internal router
logical router, and,
• if your external router control device or application uses the SAM
(Snell/Pro-Bel) SW-P-08 protocol, then adjust its configuration so
that it refers to KX Router’s logical router matrix ID.
Refer to Configuring a Multiviewer’s Internal Router, in the Kaleido Software
User’s Manual, for more information.
Cluster and cascade systems
All multiviewers that are part of a cluster or cascade system must have the
same Kaleido Software version.
For cluster systems, Kaleido Software versions 8.70 and 6.50 introduce a hard
compatibility break with previous Kaleido Software versions
for clustering
.
Cluster backups you create with version 8.70 and 6.50 (or higher), cannot be
restored by using an earlier version of XEdit. Grass Valley recommends you
make a backup of the individual databases for every cluster member,
before
upgrading from a pre-8.70 or pre-6.50 version, to version 8.70 or 6.50 (or
higher) respectively.