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e-STUDIO2006/2306/2506/2007/2307/2507/2303A/2303AM/2803AM/2309A/2809A
ERROR CODE AND TROUBLESHOOTING
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8.3.11
Process related service call
[CE50] Temperature/humidity sensor abnormality
[CE90] Drum thermistor abnormal
[C970] High-voltage transformer abnormality
Classification
Contents
Process related service call
Temperature/humidity sensor abnormality
Check Item
Result
Measure
Is the connector CN24 on the
MAIN board or the connector of the
temperature/humidity sensor
disconnected?
Is the harness between the MAIN
board and the temperature/
humidity sensor disconnected?
Yes
1. Connect the connector securely. Replace the
harness.
No
1. Replace the temperature/humidity sensor.
2. Replace the MAIN board.
Replacement part
Remark
Temperature/humidity sensor
MAIN board
Classification
Contents
Process related service call
Drum thermistor abnormal
Check Item
Measure
MAIN board
1. Is the connector CN24 on the MAIN board, or the connector
of the drum thermistor disconnected?
Replacement part
Remark
Drum thermistor
MAIN board
Classification
Contents
Process related service call
High-voltage transformer abnormality
Check Item
Measure
1. Is the main charger installed securely?
2. Check if the spring of high-voltage supply contact point is
deformed.
3. Check if the needle electrode is broken or the main charger
grid is deformed.
4. Check if any foreign matters is on the needle electrode or
the main charger grid.
5. Check if the transfer roller and the separation needle are
installed securely.
6. Check if the transfer roller or the separation needle is
removed.
7. Check if there is any foreign matter attached on the transfer
roller or the separation needle.
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