e-STUDIO2006/2306/2506/2007/2307/2507/2303A/2303AM/2803AM/2309A/2809A
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ERROR CODE AND TROUBLESHOOTING
8 - 24
[EB60] Paper left on the transport path due to multiple feeding
[E360] Paper fed from the PFP lower drawer not reaching the PFP upper drawer feed sensor
Classification
Error content
Paper transport jam
The multiple feeding of preceding paper caused the misfeeding of
upcoming paper
(re-detection after no jam is detected at EB50 error)
Proce
dure
Check item
Result
Measure
Next
Step
1
Open the right cover. Is
there any paper on the
transport path?
Yes
Remove the paper.
No
2
2
Is the registration sensor
working?
(Perform the input check
in the test mode: 03-[A]/
[A])
Yes
3
No
• Check if any of the connectors on the MAIN
board is disconnected.
20L/23L/25L/20H/23H/25H: CN22
23LA/23LM/28LM/23HA/28HA: CN14
• Check if the connector of the registration
sensor is disconnected.
• Check if the connector pins are
disconnected and the harnesses are open
circuited.
• Check if the conductor pattern on the MAIN
board is short circuited or open circuited.
• Replace the registration sensor.
• Replace the MAIN board.
3
Roller
• Check the rollers. Replace them if they are
worn out.
Parts to be replaced
Remark
Registration sensor
MAIN board
Rollers on the transport path
Classification
Error content
Paper transport jam
Jam not reaching the PFP upper drawer feed sensor
Proce
dure
Check item
Result
Measure
Next
Step
1
Open the PFP side cover.
Is there any paper in front
of the PFP upper drawer
feed sensor?
Yes
Remove the paper.
No
2
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