Thermo Fisher Scientific
Thermo Scientific Wellwash Versa User Manual
133
Chapter 13
Troubleshooting Guide
Note
Do not use the instrument if it appears to be malfunctioning.
▲
When an error is detected, the current operation is terminated. After an
error, it is best to abort the current run and restart from the beginning
after the problem is fixed. To abort, press the
STOP
button after an
error and accept by pressing the
OK
button.
The error (Table 13–12) and warning codes (Table 13–13) are
presented below.
Table 13–12.
Error codes reported
Code Explanation
Suggested action
2
Computer command not recognized.
Check the syntax.
3
Invalid computer command argument.
Check the syntax.
4
Plate position error.
Check the carrier movement.
Contact authorized technical service.
5
Head position error.
Check the head movement.
Contact authorized technical service.
6
Dispense pump rotation error.
The pump is jammed.
Contact authorized technical service.
7
Dispense pump time out.
The pump is jammed.
Contact authorized technical service.
8 Plate
was not
detected.
Insert the plate properly.
9
Plate sensor doesn't work.
Contact authorized technical service.
10
Non-volatile parameters lost.
Contact authorized technical service.
11
Attempt to reset the serial number.
–
12
No more memory for storing user data.
Memory is full; delete unused protocols.
13
Error(s) during startup.
Contact authorized technical service.
20
USBwiz error.
Contact authorized technical service.
21
No firmware on the USBwiz chip.
Contact authorized technical service.
22
XY offset adjustment failed.
–
23
More than one command has the same hash value.
–
25
Parameter memory not found.
Contact authorized technical service.
26
Parameter memory erase failure.
Contact authorized technical service.
Error and
warning codes
Continued
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